12,137 questions with Outlook | Windows | New Outlook for Windows | For home tags

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8 answers

calendar appointment missing accept, decline, reject buttons.

On my version of outlook installed last week on new laptop, i have noticed i cannot see any buttons that allows me to accept, decline, reject etc appointments. Why? please Microsoft Outlook Version: 1.2026.922.300 Client Version: 20260925004.10 WebView2…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-10-08T00:57:26.0333333+00:00
Barry Martin 0 Reputation points
edited an answer 2026-10-08T12:47:11.7033333+00:00
EmilyS_726 30,450 Reputation points Volunteer Moderator
2 answers

When I send emails in GMail via new Outlook on my new Microsoft laptop, it shows two letters instead of my full name.

How can I get my full name back when sending emails via new Outlook? If I send emails via the gmail app on the same laptop, my full name shows. The same applies to emails sent via Outlook on my Iphone. I have done all the display name etc changes and…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-10-08T12:26:45.59+00:00
Gabriele 0 Reputation points
answered 2026-10-08T12:44:59.8733333+00:00
Gabriele 0 Reputation points
2 answers

New outlook reminders not populating of popping up

I have followed all the online guidance for setting up reminders in New outlook and on MS Office and despite verifying all the settings are correct, i do not receive any meeting or task reminders. The reminders icon is shown on the view ribbon and when I…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-30T08:58:09.24+00:00
Michelle Evans 0 Reputation points
commented 2026-10-08T12:34:58.59+00:00
Vikki-T 11,870 Reputation points Microsoft External Staff Moderator
2 answers

I cannot add an account on Outlook

I am trying to add/login to another email on outlook that I have setup on my phone. But, whenever I type in the new email it gives me an error pop up with Tag: 7q6ca Code: 1067 with the message being "An unexpected error occurred.". Please…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-10-06T19:22:18.11+00:00
Griffin LePore 0 Reputation points
answered 2026-10-08T12:02:46.49+00:00
Robert Sparnaaij [MVP] 18,406 Reputation points MVP Volunteer Moderator
1 answer

Microsoft Outlook email - unwanted resume of email

Every email I get has the email but also a message above it with a short resume of what is in the email followed by > How do I get rid of this extra message

Outlook | Windows | New Outlook for Windows | For home
asked 2026-10-07T18:26:40.66+00:00
Maz Jones 0 Reputation points
answered 2026-10-08T10:26:04.1533333+00:00
Maz Jones 0 Reputation points
1 answer

Cant add my IMAP Email address

New Outlook will not connect to an Afrihost IMAP mailbox We are having an issue adding the following third-party IMAP mailbox to New Outlook: ******@northridinggardens.co.za The mailbox has been working normally in this Outlook installation for…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-22T08:35:58.02+00:00
Dean Abrahams 0 Reputation points
commented 2026-10-08T09:42:02.84+00:00
Robert Sparnaaij [MVP] 18,406 Reputation points MVP Volunteer Moderator
0 answers

New Outlook for Windows - Microsoft Cloud Sync Engine desync / stale IMAP cache drops recent emails

Dear Support Team, I am experiencing a critical synchronization failure with a third-party IMAP account in the New Outlook for Windows on a Windows 11 domain-joined machine. Issue Summary Until recently, the IMAP account was fully synchronized and…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-10-08T08:59:01.13+00:00
Yannis 0 Reputation points
4 answers

Cannot forward an email from another email account that is in my Outlook

Hi, In old Outlook, I was easily able to change the "from" email address by selecting any email account that was set up in my Outlook. I could simply switch the "from" email and send the email I was working on. Everything worked as it…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-01-01T19:16:17.9+00:00
Philip Haretos 10 Reputation points
answered 2026-10-08T07:39:52.03+00:00
Hornblower409 16,350 Reputation points
1 answer

Flagging and Starring Emails

Good Morning, I am finding difficulty in working out if the flagging system in Microsoft Outlook and the non-Microsoft email accounts used within the Outlook programme, like Gmail being installed within it as an option, are harming my email…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-10-08T00:10:20.6966667+00:00
Liam Greenacre 0 Reputation points
answered 2026-10-08T07:05:38.6033333+00:00
Carl-L 23,100 Reputation points Microsoft External Staff Moderator
1 answer

New Outlook stopped opening PDF files 3 days ago

I have 3 google email accounts that I access through outlook. As of a few days ago I could open all PDF files no matter which email account I was using. Just recently I can't open PDF files on one of those accounts. I've logged into that specific email…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-10-06T19:07:10.53+00:00
Paul Rose 0 Reputation points
commented 2026-10-08T06:16:21.7833333+00:00
Emma1-N 13,430 Reputation points Microsoft External Staff Moderator
2 answers

files are being deleted in my email

How to you get files to stop being deleted in your email? I have read all your posts on how to stop this, but when I click on the file tab (as you suggested) there is no "options" option for me to click, there is just account information and…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-10-03T11:45:57.11+00:00
Jennifer Evans 0 Reputation points
commented 2026-10-08T03:57:34.9133333+00:00
Hendrix-V 19,745 Reputation points Microsoft External Staff Moderator
1 answer

outlook not syncing with shaw email provider

Emails from outlook can be sent and received on shaw server, but emails deleted on outlook do not show as deleted on shaw server. Apple mail works with shaw server perfectly so issue is with outlook

Outlook | Windows | New Outlook for Windows | For home
asked 2026-10-01T19:45:04.0533333+00:00
Chris Read 0 Reputation points
commented 2026-10-08T03:44:16.5766667+00:00
Hendrix-V 19,745 Reputation points Microsoft External Staff Moderator
1 answer

Is Microsoft trying to kill the Outlook app?

I had to get a new computer a couple of months back. When installing the latest Office, it gave me New Outlook. I am not a fan of the look with the colored PFP placeholder next to the user names and bolding of name and subject line. But I figured I'd…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-10-07T18:25:56.74+00:00
Mark Markley 0 Reputation points
answered 2026-10-08T00:24:45.96+00:00
Ian-T 13,450 Reputation points Microsoft External Staff Moderator
2 answers

Outlook will no longer connect with gmail

{"SessionId":"REMOVED PII","Timestamp":1791312492252,"Error":"INVALIDCREDENTIALS TEMPORARILYUNAVAILABLE"}

Outlook | Windows | New Outlook for Windows | For home
asked 2026-10-06T18:50:56.8566667+00:00
Troy Merrill 0 Reputation points
commented 2026-10-08T00:09:59.1033333+00:00
Ian-T 13,450 Reputation points Microsoft External Staff Moderator
1 answer

Sent Items Gone From Before 20 July 2026

I have lost all Sent emails from one Hotmail account from before 20/07/26. I have checked 2 other Hotmail accounts and the problem is not there, all my Sent items are present. I have checked Rules, checked outlook.com and the phone app but all are the…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-10-05T10:51:26.2133333+00:00
Lance Manley 0 Reputation points
commented 2026-10-07T23:45:25.3333333+00:00
Chloe-V 13,710 Reputation points Microsoft External Staff Moderator
5 answers One of the answers was accepted by the question author.

New Outlook Suddenly not syncing gmail, specifically, not deleting or moving messages

My Outlook started having sync issues with Gmail about four days ago, out of the blue. All new email comes in fine into new Outlook, but when I delete or move messages in Outlook, the messages remain in the Inbox folder in Gmail. I have made no changes…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-26T16:41:00.3566667+00:00
Alex C 80 Reputation points
commented 2026-10-07T22:26:45.7933333+00:00
Hornblower409 16,350 Reputation points
3 answers

Outlook not allowing me to access anything

We run our email through gmail and Outlook is currently not able to pull from it any longer, I have no reason why. Now I cannot even get into Outlook. How can I make it work like it did yesterday?

Outlook | Windows | New Outlook for Windows | For home
asked 2026-10-06T18:37:02.7966667+00:00
Troy Merrill 0 Reputation points
answered 2026-10-07T20:28:54.7633333+00:00
John Jefferson Doyon 89,175 Reputation points Independent Advisor
2 answers

New Outlook Mail - Sign In Failed - previously installed and working - error Code Attached

Logging into Outlook Email - new application on my lap top. This has been previously installed and was used. Alternatively can access the account which has been previously set up on my lap top but the me mail messages have not been updated. See Below…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-10-07T10:24:25.9933333+00:00
Colin J 0 Reputation points
answered 2026-10-07T11:08:06.5766667+00:00
SD - IA 180.7K Reputation points Independent Advisor
1 answer

My New Outlook is not syncing correctly with gmail

It gets loaded from gmail but when I delete in Outlook or move to a sub-folder, it doesn't sync with gmail. And since it doesn't sync with gmail, it is affecting my iPhone apple mail as well.

Outlook | Windows | New Outlook for Windows | For home
asked 2026-10-01T19:05:05.59+00:00
Natalie Lund 0 Reputation points
commented 2026-10-07T08:49:18.5633333+00:00
Vikki-T 11,870 Reputation points Microsoft External Staff Moderator
1 answer

Pls see below the details I am unable to access my MS outlook

pls contact me urgently at <PII removed>

Outlook | Windows | New Outlook for Windows | For home
asked 2026-10-05T14:22:27.75+00:00
Smurfette Cheers 0 Reputation points
commented 2026-10-07T08:45:25.5233333+00:00
Norah-L 11,435 Reputation points Microsoft External Staff Moderator