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Unable to contact Microsoft Office

How do I talk with a real person at Microsoft Office? I changed my server from "Shaw.ca" to iCloud.com in April (same prefix in email). I spent two and a half days then trying to make the changes with Microsoft Office before I lost access…

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-11-10T16:42:06.4366667+00:00
Pam Dunn 0 Reputation points
answered 2026-11-11T02:45:17.19+00:00
Emma1-N 14,920 Reputation points Microsoft External Staff Moderator
1 answer

Windows 11 Hyper-V: az automatikus recovery forrásállapota és a korábbi guest-állapot visszajátszásának kizárása

Üdvözlöm! A Hyper-V dokumentált, támogatott helyreállítási viselkedésének tisztázásához kérek segítséget. Ez tervezési és dokumentációs kérdés, nem megfigyelt Hyper-V-hiba vagy reprodukált visszajátszás bejelentése. Nem egyedi alkalmazáskód…

Windows for business | Windows Client for IT Pros | Storage high availability | Virtualization and Hyper-V
asked 2026-11-08T19:25:50.59+00:00
Krisztián 0 Reputation points
commented 2026-11-11T02:44:54.1866667+00:00
Daphne Huynh (WICLOUD CORPORATION) 2,540 Reputation points Microsoft External Staff Moderator
2 answers

Password Sign-In not an option

You see, i'm trying to log in my account, but it keeps making me text a code to my phone. There is an option, but it would make me put it, and still to the code method. How could I fix this? Note that; I don't have 2 Factor Authentication (2FA), and…

Outlook | Web | Outlook.com | Email
asked 2026-11-09T22:42:45.07+00:00
Josue Rodriguez 0 Reputation points
edited an answer 2026-11-11T02:41:31.67+00:00
Norah-L 13,570 Reputation points Microsoft External Staff Moderator
2 answers

I have an unauthorized Microsoft charge on my account

I have a charge of $108.74 on my checking account. I do not know what it is for.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-11T02:03:41.89+00:00
Jeannine Viti 0 Reputation points
answered 2026-11-11T02:40:53.99+00:00
Estrella721 47,785 Reputation points Independent Advisor
2 answers

“Tenant sites are in read-only right now” on a new M365 Business Standard tenant

New small tenant, subscription Active. Currently in trial period but billing is set to start at the end. All SharePoint/OneDrive writes fail in the browser and in sync, but Outlook works. Billing, subscription and user licences all look healthy.…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-11-11T01:45:32.1466667+00:00
Joshua Hor 0 Reputation points
commented 2026-11-11T02:39:05.9466667+00:00
Austin-H 8,810 Reputation points Microsoft External Staff Moderator
2 answers

Seeking a Visual driver

I am seeking the download for Microsoft Visual++ v 14.11.25325 - where do I find it?

Developer technologies | C++
Developer technologies | C++

A high-level, general-purpose programming language, created as an extension of the C programming language, that has object-oriented, generic, and functional features in addition to facilities for low-level memory manipulation.

4,114 questions
asked 2026-11-05T18:32:39.0766667+00:00
Kenneth Nelson 0 Reputation points
commented 2026-11-11T02:37:02.17+00:00
Brian Pham (WICLOUD CORPORATION) 1,255 Reputation points Microsoft External Staff Moderator
2 answers

Windows AppContainer: How to verify profile existence before creation and resolve GetAppContainerFolderPath 0x80070002?

Hello Microsoft Community, I'm developing a Windows 11 application that requires AppContainer isolation. I need guidance on the officially supported methods for verifying an AppContainer profile before creation and performing a safe rollback if…

Windows development | Windows API - Win32
asked 2026-11-04T04:56:39.58+00:00
WST Developer 0 Reputation points
commented 2026-11-11T02:33:03.22+00:00
Harry Nguyen (WICLOUD CORPORATION) 690 Reputation points Microsoft External Staff Moderator
2 answers

Inconsistent results from Windows Networking

I operate several different Windows computers and rely heavily on Windows Networking. In order to describe this problem I have 4 computers running on my own private network. Three of the four are connected to the network via Ethernet RJ45 Adapters. …

Windows for business | Windows Client for IT Pros | Networking | Network connectivity and file sharing
asked 2026-11-07T20:00:01.8366667+00:00
Snookred 36 Reputation points
commented 2026-11-11T02:32:40.5333333+00:00
Daphne Huynh (WICLOUD CORPORATION) 2,540 Reputation points Microsoft External Staff Moderator
2 answers

Outlook send button greyed out

The send button in outlook is greyed out. I have tried all the advice, I have a valid subscription, plenty of room on OneDrive

Outlook | Windows | New Outlook for Windows | For home
asked 2026-11-10T14:54:35.51+00:00
Paul 0 Reputation points
answered 2026-11-11T02:31:43.6066667+00:00
Emma1-N 14,920 Reputation points Microsoft External Staff Moderator
1 answer

Windows 11 26H2 (26300.9818): GetTcpTable2 returns state 0 for a verified listening socket

Windows_TCP_SyntheticResult.txtWindows 11 26H2 build 26300.9818: native IPv4 TCP tables report state 0 for a demonstrably listening synthetic socket Summary I observed an inconsistency between a socket owned by a small standalone Python program and the…

Windows development | Windows API - Win32
asked 2026-11-04T18:05:29.1+00:00
Pask Pask 0 Reputation points
commented 2026-11-11T02:29:20.1+00:00
Harry Nguyen (WICLOUD CORPORATION) 690 Reputation points Microsoft External Staff Moderator
7 answers

MS Word Transcribe feature no longer opens the file picker to upload an audio file

Subject: Microsoft Word Desktop — Transcribe Upload Audio Button Unresponsive I have Microsoft 365 installed on Windows. Until recently, Dictate → Transcribe → Upload audio worked normally. Now the Transcribe panel opens and Start recording works, but…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-11-09T04:42:34.3966667+00:00
B Thom 25 Reputation points
recommended 2026-11-11T02:28:59.8066667+00:00
Sumit 44,981 Reputation points Volunteer Moderator
2 answers

Unable to Delete Local Onedrive files after uninstalling onedrive

I am using MacOS 27.2.1. I had a OneDrive account with my employer. I am no longer with that employer, and would like to recover the disk space being used by local copies of OneDrive files (170GB). I unlinked the account and deleted the OneDrive…

Microsoft 365 and Office | OneDrive | Other | MacOS
asked 2026-11-10T21:30:22.54+00:00
Andrew Stanton 0 Reputation points
answered 2026-11-11T02:28:23.1466667+00:00
SD - IA 182.9K Reputation points Independent Advisor
1 answer

Old Comp dead! Need Office on new!

Power Supply went out on old HP 15L where my 2021 Office Professional Plus is. I cannot access it obviously to uninstall Office. I have a new Dell and need it on there, but I only have 27 days left! Phone call was waste of time because automated…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-11-11T02:27:11.3466667+00:00
J Anderson 0 Reputation points
answered 2026-11-11T02:28:15.4333333+00:00

AI answer

1 answer

Copilog agent update knowlegde

Hi, in this time, I created a agent copilot, so the sources of knowledge is actually a documentation web page from provider. In the last week, the provider release new features about the tool, so asking it "about the new features.. for task "…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-11-11T02:26:33.6+00:00
Pedro Quiroz 0 Reputation points
answered 2026-11-11T02:26:48.7166667+00:00

AI answer

1 answer

Supported Win32 LPAC token verification before ResumeThread – Windows 11 26H2 (build 26300.9818)

Title: Supported Win32 LPAC token verification before ResumeThread – Windows 11 26H2 (build 26300.9818) Hello Microsoft Windows Development team, We are developing a security-sensitive Windows process-isolation controller and need to verify that a newly…

Windows development | Windows API - Win32
asked 2026-11-03T11:25:05.4833333+00:00
Pål Bernhardsen 0 Reputation points
commented 2026-11-11T02:26:07.2466667+00:00
Harry Nguyen (WICLOUD CORPORATION) 690 Reputation points Microsoft External Staff Moderator
3 answers

GetTcpTable2 returns state 0; listener-only GetExtendedTcpTable returned FIN_WAIT_1 on Windows 11 26H2

On Windows 11 Pro 26H2 (previously observed build 26300.9818), x64, I cannot establish a consistent native TCP LISTEN ownership observation for Ollama 0.40.13 at 127.0.0.1:11434. I am asking about supported API semantics, not claiming a proven Windows or…

Windows development | Windows API - Win32
asked 2026-10-30T23:32:17.3+00:00
Arman Nehzomi 0 Reputation points
commented 2026-11-11T02:24:56.03+00:00
Percy Nguyen (WICLOUD CORPORATION) 240 Reputation points Microsoft External Staff Moderator
1 answer

How to fix my Microsoft excel it says it has an error on the system?

I can't open my microsoft excel and also the word microsoft everytime i open it it says it has a system error

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-11-11T01:45:57.7466667+00:00
Hanny Pearl Bais 0 Reputation points
answered 2026-11-11T02:22:40.3166667+00:00
Estrella721 47,785 Reputation points Independent Advisor
1 answer

CFAPI: CfCreatePlaceholders returns S_OK but creates corrupt placeholders (error 363)

Summary CfCreatePlaceholders can return S_OK, report all entries as processed, and set every per-item Result to S_OK while creating a placeholder that cannot subsequently be opened. CreateFileW then fails with ERROR_CLOUD_FILE_METADATA_CORRUPT (363 /…

Windows development | Windows API - Win32
asked 2026-11-01T06:03:55.5266667+00:00
229 ho 60 Reputation points
commented 2026-11-11T02:21:19.9133333+00:00
Harry Nguyen (WICLOUD CORPORATION) 690 Reputation points Microsoft External Staff Moderator
3 answers

Restoring deleted files

I did not realize microsoft could remotely delete files that were saved onto my own computer- now I know. I deleted files from onedrive in order to use my email (storage was full but I don't use onedrive, it was just automatically taking all my stuff). …

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-06T20:55:42.85+00:00
Nicola Urquhart 0 Reputation points
commented 2026-11-11T02:20:54.8633333+00:00
Hendrix-V 20,825 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Unable to pay micro-billing balance of NZ$0.08 / Request to waive balance to keep subscription active

Hi everyone, I am currently using an Azure account and want to keep my subscription active to continue using Azure services. However, I have a tiny outstanding micro-billing balance of exactly NZ$0.08. The automated payment system does not process…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-10T22:54:14.5433333+00:00
Max Martinez Cartagena 0 Reputation points
edited an answer 2026-11-11T02:17:14.1+00:00
Max Martinez Cartagena 0 Reputation points