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3 answers

speaker connection not working

I've connected a speaker to my laptop to improve the sound quality with a jack to jack connection. but it is still playing through the laptop. I've also tried to connect the speaker via a USB connection, which also didn't work. any advice would be…

Windows for home | Windows 11 | Settings
asked 2026-11-13T14:15:53.0466667+00:00
Mr Alexander McMillan 0 Reputation points
answered 2026-11-13T14:48:56.6366667+00:00
David-M 128.7K Reputation points Independent Advisor
2 answers

Locked out of old account but have email and password, no longer have access to old email address

I need to speak to a live billing representative regarding an annual Microsoft 365 subscription. I know the email address and password associated with the subscription. I am being charged annually and need a refund. I can provide proof of payment and…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-11T21:24:29.7466667+00:00
Megan Tuck 0 Reputation points
commented 2026-11-13T14:48:56.0433333+00:00
Vikki-T 14,390 Reputation points Microsoft External Staff Moderator
0 answers

Assigned Access - Are standard accounts affected?

I'm a 3rd Line IT Technician within the education sector covering 40+ schools in the UK. We have recently began the move to Intune for our student devices (after a successful staff transition) and I'm currently trying to find a solution on how to…

Microsoft Security | Intune | Configuration
asked 2026-09-29T18:42:30.6466667+00:00
Sam Collins 0 Reputation points
commented 2026-11-13T14:48:28.0966667+00:00
Sam Collins 0 Reputation points
2 answers

How do I get the Outlook program on my laptop to connect to the Exchange server?

The Outlook program on my laptop shows as Disconnected but I have internet access. The Outlook program on my iphone however is connected and working!

Exchange | Exchange Server | Management
Exchange | Exchange Server | Management

The administration and maintenance of Microsoft Exchange Server to ensure secure, reliable, and efficient email and collaboration services across an organization.

8,184 questions
asked 2026-11-12T21:19:59.6566667+00:00
Jim Angus 0 Reputation points
edited an answer 2026-11-13T14:48:25.87+00:00
Chris-D 2,625 Reputation points Independent Advisor
2 answers

can use any microsoft products

when is Microsoft going to be back up, my teams and office 365 went down at 9:30 PST and is still down what is going on and why on announcements by Microsoft

Microsoft Teams | Microsoft Teams for business | Other
asked 2026-11-12T21:42:49.6+00:00
Carl Burnham 0 Reputation points
edited an answer 2026-11-13T14:48:23.0866667+00:00
Chris-D 2,625 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

outlook.office365.com configuration

how to configure outlook.office365.com ? port , etc

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-13T13:02:45.83+00:00
Lutz Schakat 0 Reputation points
accepted 2026-11-13T14:46:19.7233333+00:00
Lutz Schakat 0 Reputation points
3 answers

Bookings: Add custom fields to Calendar Invite and Staff Email

We have a shared Bookings page with several custom fields required for the available Services. When a customer creates a booking, they receive an email enumerating those fields, but we'd like them to also be included in the calendar invite and email for…

Outlook | Web | Outlook on the web for business | Calendar
asked 2026-06-24T14:48:28.9866667+00:00
Kevin Furlong 0 Reputation points
answered 2026-11-13T14:45:26.78+00:00
Ryan Murphy 0 Reputation points
2 answers

Perpetual License Office Reinstall

I recently replaced an older computer after a hard drive failure. When that hard drive crashed, I lost Office Professional 2021, which had a lifetime license. I have a product key from my original purchase made through StackSocial but am unable to…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-11-12T00:07:02.5166667+00:00
M 0 Reputation points
commented 2026-11-13T14:43:30.16+00:00
Vikki-T 14,390 Reputation points Microsoft External Staff Moderator
3 answers

office 365 Outlook and SharePoint seems to be unreachable today Nov 12th 2026

I cannot find any exact information on it. Cannot login to admin portal either to see any alerts. Any one knows what is happening.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-12T18:25:03.1366667+00:00
Azfar Akram 5 Reputation points
edited an answer 2026-11-13T14:42:47.3333333+00:00
Chris-D 2,625 Reputation points Independent Advisor
2 answers

Running HP Device name Nolaclat Processor Snapdragon(R) X - X126100 - Qualcomm(R) Oryon(TM) CPU (2.96 GHz) Installed RAM 16.0 GB (15.6 GB usable) Graphics card Qualcomm(R) Adreno(TM) X1-45 GPU (128 MB) Storage 81 GB of 477 GB used Device ID 7F31F291-AAD6-

Trying to download drivers for CanoScan Lide 300 and it is telling me this program not supported by this computer.

Windows for home | Windows 11 | Devices and drivers
asked 2026-11-12T04:04:10.6666667+00:00
Teri Graffia 0 Reputation points
commented 2026-11-13T14:42:09.4933333+00:00
Vikki-T 14,390 Reputation points Microsoft External Staff Moderator
2 answers

Coplot Not Showing in Word

Why can't I see Copilot in my Word document? I just subscribed to Microsoft Word for personal use, but I cannot see Copilot in Word.

Microsoft 365 and Office | Other
asked 2026-11-12T05:44:46.1066667+00:00
Daniel Berchie 0 Reputation points
commented 2026-11-13T14:41:19.34+00:00
Vikki-T 14,390 Reputation points Microsoft External Staff Moderator
5 answers

High non-paged pool memory usage on S2D failover clusters - refs.sys?

After several updates in August 2026 (Windows updates (KB5101372), secure boot certificates and HPE SPP P95170_001_gen10spp-2026.05.00.00-SPP2026050000.2026_0527.9 we are experiencing what looks like a memory leak on all Windows 2025 Core Hyper-V servers…

Windows for business | Windows Server | Storage high availability | Clustering and high availability
asked 2026-10-02T11:39:36.0833333+00:00
Peter Camps 20 Reputation points
commented 2026-11-13T14:40:25.28+00:00
Nicholas Dadabo 0 Reputation points
2 answers

my one note is not responding.

whenever i click on one note or even my excel it is asking me to repair now how should i fix this issue

Microsoft 365 and Office | OneNote | For home | Windows
asked 2026-11-12T05:51:18.4566667+00:00
Jeet Chaturvedi 0 Reputation points
commented 2026-11-13T14:40:18.0933333+00:00
Vikki-T 14,390 Reputation points Microsoft External Staff Moderator
1 answer

Windows Deactivated itself.

This is the Third time that Windows randomly decided it would be a good idea to suddenly deactivate itself, I have had active windows for 3+ years I will not be spending another 200+ dollars just because windows thought it would be cool to deactivate.…

Windows for home | Windows 11 | Licensing and activation
asked 2026-11-13T02:16:11.39+00:00
Collin Pingilley 0 Reputation points
commented 2026-11-13T14:38:27.69+00:00
EmilyS726 280.2K Reputation points Independent Advisor
4 answers

how do i retrieve older emails on my outlook

i am unable to view emsils older tan 3 months . I want to be able to access older emails

Outlook | Windows | New Outlook for Windows | For home
asked 2026-08-25T07:24:55.29+00:00
Jennifer Joseph 0 Reputation points
commented 2026-11-13T14:38:22.4833333+00:00
Hornblower409 19,075 Reputation points
2 answers

Outlook 365 slow to load print preview for end users

our web outlook is taking to respond when user want to print an email . even after refreshing . you sometimes have to open the email independently and use ctrl + P to get it to print . this is happening for more than 10 users at a go

Outlook | Web | Outlook.com | Email
asked 2026-11-12T08:08:34.0566667+00:00
Kevin Kiggundu 0 Reputation points
commented 2026-11-13T14:38:11.1066667+00:00
Vikki-T 14,390 Reputation points Microsoft External Staff Moderator
3 answers

How much time it will take outlook outage..........................................

How much time it will take outlook outage...............................................................

Microsoft 365 and Office | Other
asked 2026-11-13T10:37:48.89+00:00
Harihara, Ravi | RSI 0 Reputation points
edited an answer 2026-11-13T14:37:36.67+00:00
MICHAEL AVIDAN 0 Reputation points
1 answer One of the answers was accepted by the question author.

copilot not working

I am using a paid subscription for Copilot. I tried uninstalling and reinstalling it, but now the app just shows a blank screen. I’m not sure what to do next.

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-11-13T14:22:50.3466667+00:00
Collins Abby 0 Reputation points
accepted 2026-11-13T14:36:19.0833333+00:00
Collins Abby 0 Reputation points
1 answer One of the answers was accepted by the question author.

I am still without email, Is the outage still ongoing?

I have been without email since 12:45 pm today. It is almost 7:30 pm EST and still no connections. Is the outage still ongoing?

Outlook | Web | Outlook.com | Email
asked 2026-11-13T00:25:12.1166667+00:00
Michelle K 20 Reputation points
accepted 2026-11-13T14:34:44.09+00:00
Michelle K 20 Reputation points
3 answers

I had to reset my phone and now I cannot get into my outlook work email. It says it’s signing me but can’t complete process

I cannot get into my work email after reset I g my phone.

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-11-13T14:15:12.33+00:00
answered 2026-11-13T14:32:37.85+00:00
Heimerdinger 1,645 Reputation points Independent Advisor