1,887,306 questions

Sort by: Updated
2 answers

Emails cannot be accessed by the server

My MS 365 is unable to access the server. I cannot receive a verification code as my Email service is not opening and when I give a phone number for contact, the 'provider' is not using the number provided.

Microsoft 365 and Office | Other
asked 2026-11-13T06:17:30.3066667+00:00
Ron Keane 0 Reputation points
answered 2026-11-13T06:50:14.9733333+00:00
DaveM121 948.5K Reputation points Independent Advisor
2 answers

I can't open Microsoft Outlook (Classic) mailbox

I click on the Microsoft Outlook app at the bottom of my home page, and the blue circle just keeps turning around and around and then stops. The mailbox does not open, as if there is a connection problem.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-11-13T06:15:45.9866667+00:00
Robert Murray 0 Reputation points
answered 2026-11-13T06:47:09.6766667+00:00
DaveM121 948.5K Reputation points Independent Advisor
5 answers

How do I clear my Outlook cache?

How do I clear my Outlook cache? I am having issues with Outlook trying to open the online version instead on my local (old) version,.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-01-09T15:42:09.6666667+00:00
Michael Powell 5 Reputation points
commented 2026-11-13T06:45:21.82+00:00
Hornblower409 19,070 Reputation points
2 answers

PowerPoint Is not openining

My PowerPoint is not working currently showing error and repair now i tried but not working any help so i can run again my PowerPoint.

Microsoft 365 and Office | PowerPoint | Other | Windows
asked 2026-11-13T06:13:05.7933333+00:00
Rani JRD 0 Reputation points
answered 2026-11-13T06:45:19.2633333+00:00
DaveM121 948.5K Reputation points Independent Advisor
2 answers

OUTLOOK & COPILOT not responding.

Please advise the ETA on the fix? Online pages also not responding...

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,447 questions
asked 2026-11-13T06:29:11.4433333+00:00
Van Dalen, Chris 0 Reputation points
edited an answer 2026-11-13T06:41:08.7466667+00:00
Roebe Ta 1,840 Reputation points Independent Advisor
2 answers

Microsoft Copilot shows a blank screen when click open

Microsoft Copilot shows a blank screen when click open I tried to install Microsoft Copilot again. However, it seems does not work.

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-11-13T02:37:44.45+00:00
yuan zhou 0 Reputation points
answered 2026-11-13T06:40:58.6433333+00:00
Emma1-N 15,005 Reputation points Microsoft External Staff Moderator
2 answers

stuck on logo

from last 3 days suddenly, my laptop is not working like before maybe because of some sort of window update, whenever i shutdown my laptop and then try to open it, it got stuck on logo or start looping from power on to logo. I try everything possible…

Windows for home | Windows 11 | Windows update
asked 2026-11-13T05:55:22.9+00:00
Mr Yaga 0 Reputation points
answered 2026-11-13T06:40:46.6866667+00:00
GsN5034 - IA 79,510 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Outlook Issues

My Outlook has an authority issue. It is stuck in yesterdays data and will not show current emails today. It asks me to provide a password and then times out. My host domain is having no issues with my account. What can I do?

Outlook | Windows | New Outlook for Windows | For business
asked 2026-11-13T03:32:49.8933333+00:00
Devin Clarke 0 Reputation points
commented 2026-11-13T06:40:46.22+00:00
Teddie Dang 2,160 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

When will Microsoft Word and Onedrive work for personal home users?

Hi, I am having issues with Microsoft Personal since yesterday. Specifically Ondrive, copilot and Word. I get pop up messages ‘server not found’. And files will not open, When will these be resolved?

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-11-13T05:46:57.4166667+00:00
Mirna Barbari 0 Reputation points
accepted 2026-11-13T06:36:37.03+00:00
Mirna Barbari 0 Reputation points
1 answer

no can find windows fax scan on windows 11 which should be o this expnsive darn thing

cant find windows fax scan on windows 11 si si si si si si si what the heck is a tag

Windows for home | Windows 11 | Apps
asked 2026-11-11T08:45:34.65+00:00
s l 0 Reputation points
commented 2026-11-13T06:34:05.6566667+00:00
Lychee-Ng 30,830 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft Outlook Is Not Opening Or Responding

Hi All. I've been over 2 hours trying to get outlook to respond, open ... ANYTHING. I use outlook via web browser and the page will not load. Every now and again it will come up 'server error'. My internet is working perfectly fine to use other…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-11-12T19:43:08.8833333+00:00
Hannah Brinson 0 Reputation points
commented 2026-11-13T06:32:27.2666667+00:00
Sue Hughes 0 Reputation points
6 answers One of the answers was accepted by the question author.

How to delete messages in phone link

For some reason even though I delete the messages on my phone they remain on my PC. I was told to click the X by the side of them but there is no X. I have reset my PC and tried to repair or rest link to windows but it says it cant do this

Windows for home | Windows 11 | Connect Phone and PC
asked 2026-03-30T21:16:43.3166667+00:00
b h 40 Reputation points
commented 2026-11-13T06:30:15.7433333+00:00
Den B 0 Reputation points
2 answers

How to remove account from authenticator app

I want to delete another account that I have on Authenticator app, it used to belong to the organization where I studied, but I don’t remember adding it to my main account.

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-11-11T19:45:22.6+00:00
Anonymous
commented 2026-11-13T06:29:27.5966667+00:00
Jayden-P 4,385 Reputation points Independent Advisor
2 answers

Authenticator app support

I am unable to add my account to the authenticator app because I no longer have access to the email address on file. I am also not able to add or update my email address because I can not confirm via the authenticator app so I am stuck. I am logged into…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-13T03:01:10.39+00:00
Melissa Casatelli 0 Reputation points
edited the question 2026-11-13T06:28:34.56+00:00
Kai-Ex 2,655 Reputation points Microsoft External Staff Moderator
1 answer

excel not opened

This is the new system opened in September.Excel not opened.What is the problem?

Microsoft 365 and Office | Excel | For education | Windows
asked 2026-11-13T05:50:29.84+00:00
SAMAGRA SIKSHA 0 Reputation points
edited an answer 2026-11-13T06:25:59.1733333+00:00
Doris V 2,920 Reputation points Microsoft External Staff Moderator
2 answers

What Happened to Outlook

I tried to open an email and nothing happened. I went to Updates on one of my laptops and downloaded the updates and restarted that laptop, no emails or Outlook, Error 500 and timed out were the reasons given. When to my other laptop and it also would…

Outlook | Web | Outlook.com | Email
asked 2026-11-12T18:52:35.0633333+00:00
Donald Julseth 0 Reputation points
answered 2026-11-13T06:25:23.12+00:00
Idea Chaser 0 Reputation points
2 answers

how to reslove it error

Windows for home | Other | Performance and system failures
asked 2026-11-13T05:51:26.6633333+00:00
prahlad gupta 0 Reputation points
answered 2026-11-13T06:23:44.1966667+00:00
DaveM121 948.5K Reputation points Independent Advisor
1 answer

My Windows 11 PC keeps getting the error DRIVER_POWER_STATE_FAILURE 0x9F.

Hi, As the title says, my pc is randomly turning off and presenting me with the error DRIVER_POWER_STATE_FAILURE 0x9F. This started happening after l shut down my pc to apply a windows security update (KB5132061) and while applying that update it seems…

Windows for home | Other | Performance and system failures
asked 2026-11-11T13:27:12.1366667+00:00
Dolan A 0 Reputation points
commented 2026-11-13T06:23:34.82+00:00
Hendrix-V 21,090 Reputation points Microsoft External Staff Moderator
2 answers

OUTLOOK OFFLINE - MAJOR PROBLEM

What is the ETA of outlook getting fixed? Are there any updates?

Outlook | Windows | New Outlook for Windows | For business
asked 2026-11-13T06:18:08.8533333+00:00
Kerin Buckerfield 0 Reputation points
answered 2026-11-13T06:22:49.18+00:00
Elena-VH 2,615 Reputation points Independent Advisor
2 answers

not receiving emails despite trying everything

I am not receiving all my emails but some do go into junk. I then say 'not junk' and they go to my inbox but then when the next one comes it goes into junk again. I've tried all the remedies on Google with no success. I don't know how many I should…

Microsoft 365 and Office | Other
asked 2026-11-12T15:42:18.4833333+00:00
Alison Holder 0 Reputation points
edited an answer 2026-11-13T06:22:13.9233333+00:00
Emma1-N 15,005 Reputation points Microsoft External Staff Moderator