I know how confusing it is when a feature appears to be missing, s l.
This is likely because on Windows 11, Fax and Scan is often not installed by default. It's an optional feature, so you have to add it before it shows up in the Start menu. Here's how to get it:
- Open Settings > System > Optional features.
- Next to Add an optional feature, click View features.
- Search for
fax> tick Windows Fax and Scan > Next > Install. - Once done, press Win + S > type Windows Fax and Scan. It should appear.
- If it isn't in the Optional features list, you can also install it with a command:
- Press Win + X and choose Terminal (Admin)
- Enter
Add-WindowsCapability -Online -Name "Print.Fax.Scan~~~~0.0.1.0" - Restart your PC > when it finishes, then search for Fax and Scan in Start again.
If the command above shows an error, please reply with the exact message and your Windows version (press Win + R and enter winver). If you only need to scan, you have also other options. Your printer or scanner maker usually has its own free scanning app on their support website. Or you can download a scan app from the Microsoft Store.