10,525 questions
0 answers
i want to update my DOB
Hello Microsoft Support, I am 18 years old or above, but my Microsoft account is registered as a child account because an incorrect date of birth was entered by my family organizer. I have access to my Microsoft account, but I do not have access to the…
Windows for home | Windows 11 | Accounts, profiles, and login
asked
2026-11-11T08:52:19.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 84%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sanjana Mohanta
0
Reputation points
edited the question
2026-11-11T08:56:58.05+00:00
Sanjana Mohanta
0
Reputation points
0 answers
MSUP - API Print
Hi, I'm configuring a print service that will print using API connection to MSUP, I have successfully printed by configuring API connection with Microsoft Gaph, but I know that in order to print it is required to validate the user connection by…
Microsoft Security | Microsoft Graph
Microsoft Security | Microsoft Graph
An API that connects multiple Microsoft services, enabling data access and automation across platforms
14,250 questions
asked
2026-11-11T08:52:02.8266667+00:00
Emanuele De Lauzieres
0
Reputation points
asked
2026-11-11T08:52:02.8266667+00:00
Emanuele De Lauzieres
0
Reputation points
0 answers
Edge Sync broken - is https://edge.microsoft.com down
Edge sync when using a Microsoft Account is broken (including latest update 157.0.4341.46): when you close Edge and then go back in, the Profile Sync state gets stuck in "setting up sync" and never completes this stage and never sync's the…
Microsoft Edge | Profile, sync, and sign in | Windows 11
Microsoft Edge | Profile, sync, and sign in | Windows 11
Managing profiles and sync in Microsoft Edge on Windows 10
962 questions
asked
2026-11-11T08:50:17.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 28.999999999999996%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Andrew Macaulay
186
Reputation points
commented
2026-11-11T13:25:43.12+00:00
Andrew Macaulay
186
Reputation points
1 answer
The sole global administrator is locked out due to an MFA loop—caused by having only the "push notification" mode enabled in the Authenticator app with no fallback authentication method—and requires assistance to reset their verification settings.
唯一全域管理員因 Authenticator 僅開啟推播模式、無備援通道導致 MFA 死循環鎖定，需支援重置驗證設定
Microsoft 365 and Office | SharePoint | For business | MacOS
Microsoft 365 and Office | SharePoint | For business | MacOS
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
468 questions
asked
2026-11-11T08:49:59.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 37%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
jaylen chan
0
Reputation points
answered
2026-11-11T09:20:38.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 69%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHL%3C/text%3E%3C/svg%3E)
Helen Luu
3,655
Reputation points
Independent Advisor
1 answer
URGENT – Microsoft 365 Education A1 – Sole Global Administrator Locked Out Due to SMS MFA Failure – Need Official Tenant Recovery Route
Hello Microsoft Support Community, I am the sole Global Administrator of a self-created Microsoft 365 Education tenant with a free Office 365 A1 subscription. I am currently locked out of my tenant because Microsoft requires SMS verification during…
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,614 questions
asked
2026-11-11T08:45:37.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 69%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Duong Hoang
0
Reputation points
answered
2026-11-11T08:52:08.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 68%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
Heimerdinger
1,635
Reputation points
Independent Advisor
1 answer
no can find windows fax scan on windows 11 which should be o this expnsive darn thing
cant find windows fax scan on windows 11 si si si si si si si what the heck is a tag
Windows for home | Windows 11 | Apps
2,485 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 96%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 33%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
2 answers
POWER POINT ISN'T WORKING!
Powerpoint isn't working correctly, I tried to open it but it's appearing a window saying that something is making powerpoint not working correctly, so what i can do to put it working again?
Microsoft 365 and Office | PowerPoint | Other | Windows
Microsoft 365 and Office | PowerPoint | Other | Windows
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
687 questions
asked
2026-11-11T08:44:36.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 40%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
Kleyde Matsinhe
0
Reputation points
answered
2026-11-11T09:19:29.2666667+00:00
DaveM121
947.5K
Reputation points
Independent Advisor
0 answers
Elérhetetlen előfizetés Azure-ban
Korábbi MAPS előfizetéssel használt Azure fiók átalakításra került használatalapú előfizetésre, azonban azóta nem férünk hozzá az erőforrásokhoz, nem tudjuk megszűntetni sem. Havi szinten küldik a számlát. Hogyan lehet ezt a problémát megoldani? Az Azure…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,175 questions
asked
2026-11-11T08:42:51.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 79%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
MM Max Kft
0
Reputation points
edited the question
2026-11-11T08:47:35.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 59%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Nam-D
4,760
Reputation points Microsoft External Staff
Moderator
3 answers
HackTool:Win32/AutoKMS
Hi. I clear it (HackTool:Win32/AutoKMS) with Win Defender Offline and after it's always "quarantine failure" and "status: rejected/deniel" (I translate it I don't know how it right on english…
Windows for home | Windows 11 | Security and privacy
8,909 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 10%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
1 answer
Hacked Microsoft account: attacker replaced primary alias and removed my email and phone, recovery form rejects me, need escalation
My personal Microsoft account was hacked. The attacker changed the account's primary alias to their own address, removed my original email and my phone number, and I can no longer sign in. Microsoft sent three security notices to my original email, which…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,696 questions
asked
2026-11-11T08:37:49.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 67%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHM%3C/text%3E%3C/svg%3E)
he meh
0
Reputation points
answered
2026-11-11T08:38:44.1833333+00:00
AI answer
1 answer
Front Door WAF policy: How to get logs when "Block by ASN"
I've created a "Front Door WAF policy" which blocks requests by ASN. I can see in the logs, that requests are blocked. Because I want to assess, whether the blocks are correct, I need to see the actual ASN of the blocked requests. So my…
Azure Front Door
Azure Front Door
An Azure service that provides a cloud content delivery network with threat protection.
1,247 questions
asked
2026-11-11T08:36:12.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 15%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Matthias Müller
0
Reputation points
answered
2026-11-11T08:42:32.6666667+00:00
AI answer
0 answers
Admin Account Centre Accees
We are Yaba Investment Group (Pty) Ltd. Our Microsoft 365 environment was configured by an external developer. We have access to our business email accounts and the administrator password, but the only Global Administrator account is blocked by MFA…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,609 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 25%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
2 answers
OneDrive Personal: documented commit-time eTag protection for replacing existing file content
Hello, I need clarification of the Microsoft Graph v1.0 contract for replacing an existing file’s content in OneDrive Personal. This is a design/documentation inquiry; no implementation or test results are being reported. Assume an existing file…
Microsoft Security | Microsoft Graph
Microsoft Security | Microsoft Graph
An API that connects multiple Microsoft services, enabling data access and automation across platforms
14,250 questions
asked
2026-11-11T08:26:42.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 85%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHA%3C/text%3E%3C/svg%3E)
Haitham Al Rawi
0
Reputation points
answered
2026-11-11T09:02:34.0233333+00:00
Haitham Al Rawi
0
Reputation points
1 answer
Unable to move OneDrive folder to another drive
Hi everyone, all of a sudden this morning the OneDrive Windows app was unable to find my OneDrive folder on my D: drive (which is not not a removable drive). I re-installed OneDrive but I'm now unable to create the OneDrive folder on my D: drive: the…
Microsoft 365 and Office | OneDrive | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
A Microsoft file hosting and synchronization service.
7,160 questions
asked
2026-11-11T08:26:09.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 62%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marco Patella
0
Reputation points
commented
2026-11-11T09:19:32.31+00:00
Marco Patella
0
Reputation points
2 answers
Excel isses
Unable to open excel despite asking for repair now.
Microsoft 365 and Office | Excel | Other | Windows
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,825 questions
asked
2026-11-11T08:10:28.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 43%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Sasidhar Ravinuthala
0
Reputation points
answered
2026-11-11T08:43:39.8633333+00:00
DaveM121
947.5K
Reputation points
Independent Advisor
3 answers
Third device in my family subscription keeps asking for Product Key
My family subscription permits me to use it on five devices. So far, the two devices (this laptop and my PC) have had no problem. Last month, I just shared the subscription to a third device --the laptop of my niece. My account shows that my subscription…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,909 questions
asked
2026-11-11T08:04:48.1366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 59%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Minz
0
Reputation points
answered
2026-11-11T16:12:12.2733333+00:00
Stefan Blom
357.4K
Reputation points MVP
Volunteer Moderator
2 answers
Opening another word document when im opening any word document
Dears , Whenever I'm opening any word document, another same word document is also opened always. How can I disable / block this ? Can anyone suggest the solution
Microsoft 365 and Office | Word | For business | Windows
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
9,299 questions
asked
2026-11-11T08:04:38.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 37%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Shahul Hameed
0
Reputation points
answered
2026-11-11T08:20:17.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 39%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIG%3C/text%3E%3C/svg%3E)
Igihozo Gady
160
Reputation points
Independent Advisor
0 answers
how to access files over 6 months old
I have important files saved but can no longer access
Microsoft 365 and Office | Access | For business | Other
Microsoft 365 and Office | Access | For business | Other
A family of Microsoft relational database management systems designed for ease of use.
276 questions
asked
2026-11-11T08:03:27.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 33%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Andrew Pickford
0
Reputation points
asked
2026-11-11T08:03:27.52+00:00
Andrew Pickford
0
Reputation points
2 answers
Azure Artifact Signing Public Trust verification failed after an Authenticator token error
We’re a New Zealand organisation applying for Azure Artifact Signing Public Trust. During the Verified ID step, Microsoft Authenticator showed a token error. Azure then marked the organisation validation Failed, but the details panel gave no reason. Can…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,786 questions
asked
2026-11-11T07:55:59.8466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 2%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Andrew Head
0
Reputation points
answered
2026-11-11T07:59:37.7466667+00:00
Andrew Head
0
Reputation points
0 answers
Sign-in failed Error code: AADSTS5000224 when trying to log in to Visual Studio Enterprise subscription tenant
Hi Team, I am a Microsoft Employee and recently cannot sign in to my personal Azure tenant associated with my Visual Studio Enterprise (FTE) $150 monthly Azure credit. Could you please work with the engineering team to re-enable authentication for my…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,486 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 13%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)