Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,449 questions
2 answers
Problem with creating a personalised email address
I have a domain linked to GoDaddy. I have created a personalised email for myself and it works well. I'm trying to create one for my wife (who shares the sub). In her profile it see the domain, says 'create personalised email' but when you add the name…
Outlook | Web | Outlook.com | Settings
asked
2026-11-09T09:16:17.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 31%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESW%3C/text%3E%3C/svg%3E)
Serena White
0
Reputation points
commented
2026-11-11T06:49:19.1366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 33%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
Lychee-Ng
30,565
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
I cannot sign int my hotmail account on my mac
When I try to access my Hotmail account on my mac I get this error message We can't sign you in right now. Please try again later. What is going on? Hotmail still works on my phone but I prefer to deal with mail on my computer.
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,685 questions
asked
2025-07-26T13:38:05.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 2%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESJ%3C/text%3E%3C/svg%3E)
Sarah-Jane Almand
20
Reputation points
commented
2026-11-11T06:48:58.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
24,170
Reputation points
Volunteer Moderator
2 answers
I can't factory reset my surface pro 7 and tried everything online
I have a Surface pro 7 - Ive followed all the steps for recovery drives, ive used my key, ive done all that I can but it won't let me factory reset. I supposed to have a CD that I dont have and it's been months. Ive read the whole microsoft site and…
Surface | Surface Pro | Performance and maintenance
2,384 questions
asked
2025-11-20T21:00:30.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 1%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZJ%3C/text%3E%3C/svg%3E)
Zala Jaweed
0
Reputation points
commented
2026-11-11T06:48:14.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 8%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Shorty
0
Reputation points
2 answers
lost microsoft office
after reinstalling computer, lost microsoft office...
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,141 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 64%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
2 answers
Claude Fable purchase blocked — request for manual review and correct support routing
Hello Microsoft Support, Claude Fable deployments fail with: MarketplaceSubscriptionCannotBeCompleted My previous support request, 2611100030002566, was classified as a technical issue and declined because I have the Basic support plan. Previous checks…
Foundry Models
Foundry Models
A catalog of AI models in Microsoft Foundry that you can discover, compare, and deploy using Azure’s built‑in tools for evaluation, fine‑tuning, and inference
248 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 26%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
Cannot Install Office 2021 on WIn 7 Home Premium machine
There is an error which says the Procedure Entry Point SETProcessMitigationPolicy could not be located in the dynamic link library Kernel32.dll. Is there a way to mitigate this issue?
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,141 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 57.00000000000001%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
2 answers
Microsoft Authenticator Problem
Hi there, my account on my Authenticator app says that there is an error and I need to sign into my account. Then when I try and sign into my account it says I need an Authenticator code but I’m literally logging in on the Authenticator app with the app…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,317 questions
asked
2026-11-09T10:05:31.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 3%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKI%3C/text%3E%3C/svg%3E)
Kayleigh Innes
0
Reputation points
commented
2026-11-11T06:44:44.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 28.000000000000004%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alina Le
5,815
Reputation points
Independent Advisor
2 answers
Something went wrong. [657rx] Error, while using Outlook in office 365
How to fix: Something went wrong. [657rx] Error while using Outlook in office 365
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,452 questions
asked
2026-11-10T00:14:47.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 85%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sergio Delgado
0
Reputation points
commented
2026-11-11T06:43:59.5266667+00:00
Alina Le
5,815
Reputation points
Independent Advisor
2 answers
Microsoft Account Privacy
When I try to access my Microsoft Account Privacy, the screen continually rapidly reloads, and I am unable to view or act on any part of the page.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,774 questions
asked
2026-11-10T17:42:56.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 10%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
John Wobensmith
0
Reputation points
answered
2026-11-11T06:43:16.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
13,945
Reputation points Microsoft External Staff
Moderator
1 answer
Error 0x80070035 trying to connect to only WD servers in Win11.
Error 0x80070035 trying to connect to only WD servers in Win11. Other manufacturers servers connect OK.
Windows for home | Windows 11 | Files, folders, and storage
11,841 questions
asked
2026-11-05T20:58:21.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 20%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERG%3C/text%3E%3C/svg%3E)
Ronnie Gibb
0
Reputation points
commented
2026-11-11T06:42:19.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
14,920
Reputation points Microsoft External Staff
Moderator
2 answers
I removed all services and deactive the Azure account but still got the invoice
Hi team, I removed all services and deactive the Azure account but still got the invoice. Can you please support me on this issue? Regards, Minh
Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
1,087 questions
asked
2026-11-11T00:56:46.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 2%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Minh Nguyen
0
Reputation points
answered
2026-11-11T06:42:11.2866667+00:00
Minh Nguyen
0
Reputation points
2 answers
i have lost all my emails, didn't deleted them and i want to recover them, please help.
I have lost all my emails (hotmail) few days ago, i didn't deleted them (doesn't appear in the deleted folder). Please help.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,632 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 19%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECT%3C/text%3E%3C/svg%3E)
1 answer
Missing all my shopping cashback money
I had over $210 in my shopping cashback account and now the account shows ZERO balance and says I am not even joined into the program.
Bing | Other
Bing | Other
Miscellaneous topics that do not fit into specific categories.
1,585 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 75%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
1 answer
Cannot complete CAPTCHA when creating Microsoft Entra / Microsoft 365 developer account
I am trying to set up a Microsoft Entra / Microsoft 365 developer account so I can integrate with Outlook 365. When I sign in with my Microsoft account [<Moderator's note: Personal Identifiable Information removed>] and go through the developer…
Microsoft 365 and Office | Development | Microsoft 365 Developer Program
Microsoft 365 and Office | Development | Microsoft 365 Developer Program
A free program from Microsoft that provides developers with the tools, resources, and sandbox environments needed to build solutions for Microsoft 365.
1,021 questions
asked
2026-11-10T23:43:44.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 13%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
José Nostalgie
0
Reputation points
edited an answer
2026-11-11T06:37:57.6433333+00:00
Alina Le
5,815
Reputation points
Independent Advisor
2 answers
how to get a live agent for hacked account
I have a personal Microsoft account that has been hacked i have tried to correct it but to no success. i have received emails to a new email account that says it will take up to 5 days to verify that it is my account. now i have a new email that says…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,685 questions
asked
2026-11-10T20:13:48.8633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 68%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
doug barger
0
Reputation points
answered
2026-11-11T06:37:31.79+00:00
Vikki-T
13,945
Reputation points Microsoft External Staff
Moderator
1 answer
Request for Assistance – BitLocker Recovery Key for My Device
Dear Microsoft Support TeamI am writing to request your assistance regarding a BitLocker recovery issue with my laptop. Recently, my device unexpectedly entered BitLocker Recovery Mode and prompted me to enter a 48-digit BitLocker Recovery Key to unlock…
Windows for home | Windows 10 | Recovery and backup
491 questions
asked
2026-11-11T06:36:28.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 98%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESJ%3C/text%3E%3C/svg%3E)
SNEHA JISSY
0
Reputation points
edited the question
2026-11-11T06:37:23.4266667+00:00
SNEHA JISSY
0
Reputation points
4 answers
What Debugging Steps Should I Take
In a wpf application, there is one window (Transactions) that, when a use makes a ComBox selection, opens another window (Details) using this code: Dim win As New TransactionDetails With {.Owner = Me} If win.ShowDialog() Then SaveTransaction() The…
Developer technologies | Visual Studio | Debugging
Developer technologies | Visual Studio | Debugging
A core feature of Visual Studio that allows developers to inspect, analyze, and troubleshoot code during execution.
1,214 questions
asked
2026-10-10T10:49:18.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 34%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER7%3C/text%3E%3C/svg%3E)
RogerSchlueter-7899
1,801
Reputation points
recommended
2026-11-11T06:35:18.36+00:00
JuliaMarvin
24,170
Reputation points
Volunteer Moderator
2 answers
Purchase issue.
I purchased a video game back in July and I have a confirmation number and email that it was purchased. i've been getting emails and notifications from my bank, today, that microsoft has been trying to charge my account 108.24. When I went to my order…
Windows for home | Windows 11 | Microsoft Store
3,436 questions
asked
2026-11-10T20:02:09.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 74%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Morgan Lee
0
Reputation points
answered
2026-11-11T06:33:23.1366667+00:00
Vikki-T
13,945
Reputation points Microsoft External Staff
Moderator
2 answers
Retreiving Blocked Sender Emails
I found out I accidentally blocked a Sender. How can I retrieve previous emails sent? I'm on an Apple Desktop, if that makes any difference. I went through the steps to unblock and added to Safe Sender. Thank you!
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,632 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 85%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGC%3C/text%3E%3C/svg%3E)
2 answers
how do i get a copy of my annual renewal for microsoft 365
How do I get a copy of my annual renewal payment for microsoft 365
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,774 questions
asked
2026-11-10T18:14:03.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 9%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBG%3C/text%3E%3C/svg%3E)
Brian Gissings
0
Reputation points
answered
2026-11-11T06:28:35.5733333+00:00
Vikki-T
13,945
Reputation points Microsoft External Staff
Moderator