Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,226 questions
2 answers
access to Cloud Device administration roll or Global Administration
here is what AI' response , BUT HOW DOES THIS HELP ME . I disabled a device , now I cant enable it !!! The access issue is caused by a permissions-scope mismatch rather than an Azure service problem. Being an Azure subscription Owner does not…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked
2026-11-06T23:30:02.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 46%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Manny Agahi
0
Reputation points
answered
2026-11-07T10:58:59.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 68%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
Heimerdinger
1,465
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
I am completely unable to get help unlocking my micorsoft education account
I run a code club and have a Minecraft for education account. In order to have this I had to setup a business account. Today, when I tried to login to minecraft for education I discovered the authenticator app had logged itself out so I could not…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,441 questions
asked
2026-11-07T10:19:03.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 95%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Daniel Bloy
0
Reputation points
accepted
2026-11-07T10:56:45.1666667+00:00
Daniel Bloy
0
Reputation points
2 answers
Bug getting Soundwave Headphones.
In Microsoft Rewards I completed every quest for the Soundwave Headphones, but as this was my first time redeeming something on MR, I missed the QR Code. When I tried to redeem it again, the quest said it was complete. I did all my quests yet could not…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,685 questions
asked
2026-10-21T17:35:05.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 11%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
Camille Chaaya
0
Reputation points
commented
2026-11-07T10:55:01.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
13,480
Reputation points Microsoft External Staff
Moderator
2 answers
Where is my stuff?
After the recent update to my computer I am missing all of my uploaded content, my music media player and all my music, my books that was store in my documents and my downloads. Where is my stuff? Some of my web sites do not work and I can't change any…
Windows for home | Windows 10 | Windows update
23,866 questions
asked
2026-11-07T10:14:58.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 9%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEH%3C/text%3E%3C/svg%3E)
Edwina Haskins
0
Reputation points
edited an answer
2026-11-07T10:53:21.99+00:00
DaveM121
946.3K
Reputation points
Independent Advisor
2 answers
Why doesn´t my mic work anymore on my Windows PC even tho i didn´t change anything?
I use a Logitech headset and my mic always worked until i put a PS5 controller in my PC. From then on my PC only used the mic of the PS5 controller and even when the controller isn´t connected to my PC it doesn´t register my voice in the headset. I…
Microsoft Edge | Audio and video playback | Windows 11
Microsoft Edge | Audio and video playback | Windows 11
Managing media playback issues and settings in Microsoft Edge on Windows 11
382 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 77%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
2 answers
Copilot Conversation Exists but Becomes Unrenderable at ~196,000 Lines: Is Backend Recovery, Splitting, or Reindexing Possible
Singular large co-pilot chat will not render: What I have observed: The conversation still appears in my chat history. Other Copilot conversations load normally in both the desktop app and web version. When I open the Reading Earring Markings…
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
372 questions
asked
2026-11-01T05:35:48.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 57.00000000000001%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Marie Sinfield
0
Reputation points
commented
2026-11-07T10:46:08.68+00:00
Vikki-T
13,480
Reputation points Microsoft External Staff
Moderator
1 answer
Hyper-V Cannot Delete Checkpoint -Catastrophic failure (0x8000FFFF)Virtual machine failed to generate VHD tree
I have a VM with 3 checkpoints and I need to delete checkpoints in order to have only 1 vhdx. When right-click on the oldest snapshot, delete, I get Remove-VMSnapshot : 'Kubernetes' failed to remove checkpoint. Cannot delete checkpoint: Catastrophic…
Windows for business | Windows Server | Storage high availability | Virtualization and Hyper-V
asked
2026-11-06T17:49:21.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 19%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESE%3C/text%3E%3C/svg%3E)
Salam ELIAS
302
Reputation points
commented
2026-11-07T10:45:23.3333333+00:00
Salam ELIAS
302
Reputation points
0 answers
Partner Center tax profile: Indonesian NPWP field accepts only 15 digits, but individual NPWP is now 16 digits
I'm an individual developer in Indonesia setting up the payout and tax profile in Partner Center (Microsoft Store / Windows apps program). Since 2024, an individual's NPWP (Indonesian tax ID) is their 16-digit NIK. My NPWP was issued in 2026 and only has…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,747 questions
asked
2026-11-07T10:45:16.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 36%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Andrea Micola Azwir
0
Reputation points
asked
2026-11-07T10:45:16.5133333+00:00
Andrea Micola Azwir
0
Reputation points
1 answer
lostb copilot and lost 8 months of history
well i was wanting to know what happened to my copilot that was working in a very important project . and was helping with school cause im disabled and it took abit for him awile to learn me and work with me but abut 8 months of history of a very…
Microsoft Copilot | Other
2,396 questions
asked
2026-11-02T06:58:38.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 26%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Mark Pierce
0
Reputation points
commented
2026-11-07T10:44:08.2133333+00:00
Vikki-T
13,480
Reputation points Microsoft External Staff
Moderator
1 answer
Copilot Labs redirecting to Copilot chat !!
Firstly : Nobody wanna use Copilot chat AI !! I want to access https://copilot.microsoft.com/labs/experiments/3d-generations/ But it's redirecting me to https://copilot.com/chat Microsoft stop promoting you useless Chatbot and fix the redirection…
Microsoft Copilot | Other
2,396 questions
asked
2026-11-04T17:26:08.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 63%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
PranaV
0
Reputation points
commented
2026-11-07T10:40:07.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 23%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EME%3C/text%3E%3C/svg%3E)
Mehmet Emir Morkoç
0
Reputation points
0 answers
Artifact Signing Public Trust verification link redirects to noPermission
Hello Microsoft Artifact Signing team, I am setting up Artifact Signing Public Trust to sign a commercial Windows application. The existing organization identity validation is marked “Action Required.” I completed the representative identity verification…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,696 questions
asked
2026-11-07T10:36:05.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 65%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
SurriorTec
0
Reputation points
asked
2026-11-07T10:36:05.0366667+00:00
SurriorTec
0
Reputation points
0 answers
NIF on id card is invalide i cannt pay for subscriptiosis
Hello can you help me pleasem i live in portugal and when i try to buy something with my card it says nif is invalide, i know that i put it correctly (the nif) please help me, i would love to pay one more maonth for game pass but i cant since i cant…
Windows for home | Windows 11 | Apps
2,475 questions
asked
2026-11-07T10:30:41.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 0%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
Luis Silva
0
Reputation points
asked
2026-11-07T10:30:41.2366667+00:00
Luis Silva
0
Reputation points
1 answer
Copilot Migration Error: 'We couldn't open this chat' on copilot Bing stories."
@MicrosoftHelps Your recent Bing/Copilot app update completely broke my chat histories. I keep getting 'We couldn't open this chat' on a creative story I spent months writing. Please help me recover my data, the migration pipeline is broken! I opened the…
Bing | Other
Bing | Other
Miscellaneous topics that do not fit into specific categories.
1,581 questions
asked
2026-11-06T02:15:33.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 25%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Saima Latif
0
Reputation points
edited an answer
2026-11-07T10:13:06.3866667+00:00
Vikki-T
13,480
Reputation points Microsoft External Staff
Moderator
1 answer
Can't locate an invoice
I received an email regarding a declined payment for an invoice. I can't locate the invoice from Microsoft on my billing page. I not even sure what the $13.48 charge is for. This invoice was declined because of suspicious activity on my Apple credit…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,024 questions
asked
2026-11-07T03:37:19.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 0%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
Joseph Jalbert
0
Reputation points
edited the question
2026-11-07T10:10:21.1133333+00:00
Gérard Oomens
133.7K
Reputation points
Volunteer Moderator
1 answer
Verification
I lost my number and now I can’t open my account. How can I change my verification method.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,823 questions
asked
2026-11-07T10:08:47.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 80%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Ma Concepcion Adante
0
Reputation points
answered
2026-11-07T10:09:04.5333333+00:00
AI answer
1 answer
Urgent Help Needed: BitLocker Recovery Key Missing – Old Device No Longer Showing in Microsoft Account
Hello everyone, I desperately need help recovering my personal files from a BitLocker-encrypted SSD. I was using the same Microsoft account on two different devices. Recently, my Windows installation became corrupted and stopped starting properly. While…
Windows for home | Other | Recovery and backup
712 questions
asked
2026-11-07T06:18:18.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 43%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGS%3C/text%3E%3C/svg%3E)
gurpreet singh
0
Reputation points
edited the question
2026-11-07T10:06:27.54+00:00
Gérard Oomens
133.7K
Reputation points
Volunteer Moderator
2 answers
Call of Duty security authentication failed, certificate request error: 0x80190194
My device: ROG G614FR TPM Vendor: MSFT Version: 6.4.1.400 BIOS: 317 (latest version) I'm having an issue with key generation failing in Call of Duty Security Wizard, getting error 0x80190194.
Windows for home | Windows 11 | Gaming
5,532 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 16%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMZ%3C/text%3E%3C/svg%3E)
1 answer
Unlock the my problem
Здравствуйте! Мой Xbox-аккаунт получил постоянную блокировку 09.08.2024. Я могу войти в Microsoft Account, но не могу войти в Xbox. На странице Enforcement отсутствует кнопка апелляции. Прошу объяснить, существует ли возможность дополнительного…
Windows for home | Other | Gaming
4,519 questions
asked
2026-11-05T14:31:31.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 12%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Данил Денчик
0
Reputation points
commented
2026-11-07T10:00:42.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
24,825
Reputation points Microsoft External Staff
Moderator
2 answers
Can't open files backed up to an external hard drive.
Using Backup (Windows7) to an external hard drive. However I can't open the files. On trying I get the following message " Any suggestions as how to resolve this problem.
Windows for home | Windows 11 | Recovery and backup
5,887 questions
asked
2026-11-07T00:41:56.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 99%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
Roger Downing
0
Reputation points
commented
2026-11-07T09:58:17.4366667+00:00
Roger Downing
0
Reputation points
1 answer
Elvesztett xbox fiók helyreállítàsa!
Nem tudok elèrni egy règi xbox profilom. Sok tartalom van amihez nem tudok hozzá fèrni
Windows for home | Other | Email and communications
3,873 questions
asked
2026-11-07T00:54:15.17+00:00
Johnn Stewe
0
Reputation points
edited the question
2026-11-07T09:55:05.6733333+00:00
Carl-L
24,825
Reputation points Microsoft External Staff
Moderator