Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,744 questions
1 answer
Xbox Dev Mode stuck on DeviceBeingProcessed - Error 0x8015963D
My paid individual developer account has been active and functioning normally for years. However, recently , my console suddenly lost authorization and throws Error 0x8015963D. In the Partner Center dashboard under "Xbox development consoles,"…
Microsoft Partner Center | Other
asked
2026-09-19T09:15:39.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 59%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
BIG BOZZ 308
10
Reputation points
commented
2026-11-06T14:44:04.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 99%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jesús Domínguez Salazar
0
Reputation points
0 answers
Store Analytics API vs Partner Center: how is the "market" of an install determined?
Hello, For our app AZERTY Global (Store ID 9N4BTS43SSSZ), from March 23 to November 4, 2026, the Microsoft Store Analytics API (installs endpoint) and the Partner Center Acquisitions report (Geographical spread) assign installs to different countries.…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,744 questions
asked
2026-11-06T14:01:26.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 25%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAO%3C/text%3E%3C/svg%3E)
Antoine OLIVIER
0
Reputation points
asked
2026-11-06T14:01:26.67+00:00
Antoine OLIVIER
0
Reputation points
0 answers
Company developer account: employment verification pending since Oct 24, support links not working
Hi, I opened a free company developer account on storedeveloper.microsoft.com on October 24, 2026 for Gamsa (Korean business registration 731-31-02028). Email and business verification are done. Employment verification is still showing "under…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,744 questions
asked
2026-11-06T13:50:39.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 56.00000000000001%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
Mingoo Jung
0
Reputation points
asked
2026-11-06T13:50:39.89+00:00
Mingoo Jung
0
Reputation points
1 answer
Edited Store Listing Cannot Be Saved – HTTP 400 BadRequest
We are unable to save changes to the Store listing in Microsoft Partner Center. The issue occurs when updating only the “What’s in this version” field. The content entered in the “What’s in this version” field is within the 1,500-character limit. The…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,744 questions
asked
2026-09-21T06:55:01.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 42%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
Tran Thi Hang
0
Reputation points
answered
2026-11-06T12:38:28.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 19%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGA%3C/text%3E%3C/svg%3E)
Georgios Anthopoulos
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Microsoft Partner Center – Invalid 12-Digit Bank Code for Turkish Bank Account and Unable to Contact Developer Support
Hello Microsoft Support Team, I am an individual Microsoft Store developer based in Türkiye. I am experiencing two critical issues that prevent me from completing my payout account setup and contacting Microsoft Developer Support. 1. Partner Center –…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,744 questions
asked
2026-11-02T21:11:31.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 61%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAO%3C/text%3E%3C/svg%3E)
Alper Okur
20
Reputation points
commented
2026-11-06T12:08:59.1833333+00:00
Alper Okur
20
Reputation points
2 answers
Payment profile "Bank Code/Branch Code/City Code" field cannot be validated for any Turkish bank account
I'm trying to complete my payment profile in Partner Center (Seller ID: 93102660, product: Beat Titan, Product ID: 9N5G7CVL70TS) so I can receive payouts for a paid Windows Store app. My tax profile (W-8BEN) is already Complete, but the payment…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,744 questions
asked
2026-09-05T04:45:10.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 62%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHE%3C/text%3E%3C/svg%3E)
Hazer Erdoğan
0
Reputation points
answered
2026-11-06T11:59:50.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 19%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Columnist App
0
Reputation points
1 answer
Company developer account creation fails with Invalid ZIP code and support portal returns 403
My company developer account passed email, business and employment verification, but the last step fails with "Account creation failed". Error: Enrollment Failed, CreateAccount API, Invalid ZIP code (BDK_E_BADZIP, ErrorCode 10021, Retryable:…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,744 questions
asked
2026-11-06T11:42:50.3266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 63%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Aleksandr Shelestov
0
Reputation points
answered
2026-11-06T11:43:56.3633333+00:00
AI answer
0 answers
Appeal of Microsoft Certification Exam - Christopher Singer - Request 2610290050001702
Dear Microsoft Worldwide Learning Security Team, On Monday, 2 November 2026, I received a "Notification of Microsoft Certification Exam Ban" from your team, stating that I was identified as having violated exam rules and that a restriction was…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,744 questions
asked
2026-11-06T10:34:04.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 30%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Christopher SINGER
0
Reputation points
asked
2026-11-06T10:34:04.42+00:00
Christopher SINGER
0
Reputation points
1 answer
Microsoft Store MSIX submission stuck in Certification for more than 3 business days (Store ID 9NV0FM5H54X8)
Our app okur (Store ID 9NV0FM5H54X8, an MSIX desktop app) has had its second submission (package version 1.1.0.0) in "Certification" since November 3, 2026. Submission and pre-processing passed. Certification has now gone past the documented…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,744 questions
asked
2026-11-06T08:24:40.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 43%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMY%3C/text%3E%3C/svg%3E)
M. Yusuf Sarıgöz
0
Reputation points
answered
2026-11-06T08:54:59.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 87%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZF%3C/text%3E%3C/svg%3E)
Zoama Fatima
5
Reputation points
0 answers
Edge Add-ons individual developer enrollment blocked by trust evaluation — Ref: 715-123225
Dear Microsoft Edge Add-ons / Partner Center Support Team, I am an individual developer trying to enroll in the Microsoft Edge Add-ons developer program in order to publish a browser extension. My enrollment was automatically blocked during the…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,744 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 87%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
1 answer
PartnerIntegrationService call failed: Request failed with status code 400 during Developer Onboarding (Account Setup stuck)
Hello Microsoft Support & Engineering Team, I am attempting to register a new Microsoft Store developer account on storedeveloper.microsoft.com, but I am permanently blocked at Step 4 (Account Setup / Creating developer account). Error Details: …
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,744 questions
asked
2026-11-06T00:55:04.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 73%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
KiHoon Nam
0
Reputation points
answered
2026-11-06T00:56:51.79+00:00
AI answer
0 answers
Xbox Series X Stuck in Dev Mode Provisioning Loop (Error 0x8015963D) - Partner Center Ticket System Broken
Hello, I need assistance from a Microsoft employee or senior engineer to escalate this case. My Xbox Series X is stuck in a permanent provisioning loop showing "This device is being processed" when opening the Dev Mode Activation app. When…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,744 questions
asked
2026-11-05T22:51:59.23+00:00
Jesús Domínguez Salazar
0
Reputation points
edited the question
2026-11-06T00:29:15.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 40%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Jay Pham (WICLOUD CORPORATION)
4,680
Reputation points Microsoft External Staff
Moderator
2 answers
Request for AI Transformation Leader Exam Reinstatement Due to Technical Issues
Due to a technical issue at the exam provider's end, my scheduled AI Transformation Leader exam could not be launched within the allotted time window and eventually expired. As this was beyond my control, I would like to request a claim or exception to…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,744 questions
asked
2026-11-05T12:55:53.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 9%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP8%3C/text%3E%3C/svg%3E)
ParveenShaheen-8563
0
Reputation points
answered
2026-11-06T00:06:21.2833333+00:00
Julian Sharp
47,706
Reputation points
0 answers
Microsoft Store company verification blocked – support inaccessible and no email response
Microsoft Store company verification blocked – support inaccessible and no email response My Microsoft Store company developer registration is blocked at business and employment verification. I am a registered Austrian sole proprietor and submitted my…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,744 questions
asked
2026-11-05T16:13:17.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 49%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Martin Steiner
0
Reputation points
asked
2026-11-05T16:13:17.8333333+00:00
Martin Steiner
0
Reputation points
0 answers
Can't get support from Microsoft Store
I am trying to register new developer account on MS store, but review last more then 2 weeks. They asked me for additional documents and I uploaded it, but still no response. I tried to go to Get Support link, but I got this error: { …
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,744 questions
asked
2026-11-05T16:00:01.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 1%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Nikola Draskovic
0
Reputation points
0 answers
Why is it very hard to get microsoft partner support or submitting a ticket? in 2026!
hello, this is my issue my Microsoft Store developer account is Individual, and my tax residence is the UAE. I am not VAT-registered and have no VAT number. The tax profile requires “Tax ID type,” but only offers “VAT number.” How should I complete the…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,744 questions
asked
2026-11-03T19:53:26.4166667+00:00
Abdullah Abbas
0
Reputation points
commented
2026-11-05T12:35:34.1333333+00:00
Abdullah Abbas
0
Reputation points
1 answer
Microsoft Store developer support inaccessible—Engage Center stuck in Chrome and Edge
I manage an existing Individual Microsoft Store developer account. I can access Partner Center and manage my published app normally. I need to open a private support case about package-flight delivery, but the support portal is inaccessible. What I have…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,744 questions
asked
2026-11-05T11:37:48.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 81%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
James Bauer
0
Reputation points
answered
2026-11-05T11:38:05.8566667+00:00
AI answer
0 answers
I have an invoice#, but no idea what it was for
$544.21 on May21, 2026. Invoice# A1010BUSD01 What is it for? How do I get a refund? Barbara Crane, also reachable at -removed for privacy- or ******@gmail.com
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,744 questions
asked
2026-11-04T23:57:32.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 46%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Auction Systems
0
Reputation points
edited the question
2026-11-05T10:19:42.0133333+00:00
Gérard Oomens
133.6K
Reputation points
Volunteer Moderator
1 answer
Azure Marketplace VM offer with a custom Linux image on kernel 4.4
We are preparing an Azure Marketplace VM offer for a custom Linux appliance OS. The image is based on Linux kernel 4.4, which we maintain ourselves and keep updated with security patches. The certification policy says custom images may need additional…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,744 questions
asked
2026-11-05T08:20:21.6266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 19%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
Donnie Wu
40
Reputation points
answered
2026-11-05T08:21:32.28+00:00
AI answer
1 answer
Hardware Developer Program account suspended (legal verification not completed) — no self-service recovery path, seeking help
Our Windows Hardware Developer Program account was suspended after the mandatory account verification was not completed within the deadline. The verification status is now "Rejected". The account itself is still accessible in Partner Center…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,744 questions
asked
2026-11-05T07:29:07.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 9%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jinyi Huang
0
Reputation points
answered
2026-11-05T07:30:01.1433333+00:00
AI answer