Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,133 questions
2 answers
transfer office to new laptop
I have office on my other laptop, but can't seem to get it on the new one? Can I do that or do I need to pay for a new subscription? I am using a Mac.
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked
2026-11-07T17:37:24.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 62%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jana Bartels
0
Reputation points
edited the question
2026-11-07T19:22:06.7+00:00
Stefan Blom
357.3K
Reputation points MVP
Volunteer Moderator
1 answer
Microsoft 365 Business Premium
I purchased a Microsoft 365 Business Premium subscription using the same email address that I use for my personal Microsoft account. The purchase was successfully completed and I received the confirmation email. However, I never received administrator…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,235 questions
asked
2026-11-07T18:27:25.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 44%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
Valentin Manole
0
Reputation points
answered
2026-11-07T19:18:44.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 97%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDN%3C/text%3E%3C/svg%3E)
Demi Nguyen
3,030
Reputation points
Independent Advisor
1 answer
Windows 11 Security Breach
Hackers are hacking into laptops and initiating what appears to be a Windows software update. Instead, they are stealing credit/debit card and perhaps other personal account data. I have seen numerous such reports of this issue on the web. All of my…
Windows for home | Windows 11 | Security and privacy
8,902 questions
asked
2026-11-07T19:16:24.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 38%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
bill sal
0
Reputation points
answered
2026-11-07T19:17:21.3233333+00:00
AI answer
3 answers
USB not registering
USB devices are not registering for data transfer, it is charging devices via the ports but won't transfer or register the device is connected. I have installed all the latest updates, uninstalled drivers, reinstalled drivers, and I have made sure they…
Windows for home | Windows 11 | Devices and drivers
24,945 questions
asked
2026-01-15T13:20:33.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 68%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EET%3C/text%3E%3C/svg%3E)
Eva Thunder
0
Reputation points
answered
2026-11-07T19:13:29.9166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 12%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Stephfon Shavers
0
Reputation points
1 answer
Add existing email alias to Outlook for Mac
I already have an email alias for my Google business account, and I need to add it to my Outlook for Mac app. Can someone provide simple steps to do this? I think my app version is for home, and I think its the New Outlook, so I'm selecting that tag,…
Outlook | MacOS | New Outlook for Mac | For home
Outlook | MacOS | New Outlook for Mac | For home
Using the New Outlook for Mac for personal email and calendar
1,710 questions
asked
2026-10-11T12:02:03.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 62%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELH%3C/text%3E%3C/svg%3E)
Linda Handelsman
0
Reputation points
edited a comment
2026-11-07T19:07:44.89+00:00
Hornblower409
18,720
Reputation points
1 answer
After an update my PC went from 11 pro to 11 home. I can't find my Pro product key.
Window 11 pro was pre installed on this Laptop PC when I bought it from Best Buy. After a recent update it now has Windows 11 Home. I cannot find my 11 pro digital product key. I would assume it would stored on this computer. tried locating it through…
Windows for home | Windows 11 | Windows update
15,785 questions
asked
2026-11-07T18:31:53.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 28.999999999999996%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
Lucero Munoz
0
Reputation points
commented
2026-11-07T19:06:37.2333333+00:00
EmilyS726
278.8K
Reputation points
Independent Advisor
2 answers
Unusual Activity Notification
I received an email that there was unusual sign-in activity on my account from another country but I don't see that when I reviewed the "Recent Activity" page. Is there something that I need to do to make my account more secure?
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,624 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 98%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
5 answers
Account recovery requests repeatedly rejected despite correct information
Both of my Microsoft accounts were blocked at the same time in July. I was then asked to enter a verification code that was being sent to one of the blocked accounts, which made the verification process impossible. The issue happened while I was…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,624 questions
asked
2026-09-08T07:38:42.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 0%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
Khalid
0
Reputation points
commented
2026-11-07T18:59:11.65+00:00
Hornblower409
18,720
Reputation points
1 answer
How to get refund for Microsoft Business if i purchased using a personal account
I purchased Microsoft 365 Business Basic today with my personal Microsoft account. The subscription page says, "We can't cancel your subscription. You have already paid for your Business subscription. It will expire automatically on 11/6/2027."…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,441 questions
asked
2026-11-07T18:17:07.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 46%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFL%3C/text%3E%3C/svg%3E)
Frederick Lwanga
0
Reputation points
edited an answer
2026-11-07T18:54:44.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 45%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Hani-Ng
2,835
Reputation points
Independent Advisor
2 answers
Duplicate emails appear in the NEW Outlook
I have a Gmail email account. However, I use Outlook as my main client (signed up via google). I guess this works through IMAP. FYI, I am using outlook for Mac. I receive all emails in my outlook that get sent to my Gmail address. Once received, I…
Outlook | MacOS | New Outlook for Mac | For business
Outlook | MacOS | New Outlook for Mac | For business
Using the New Outlook for Mac features in business environments
1,923 questions
asked
2026-11-06T14:41:50.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 0%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENK%3C/text%3E%3C/svg%3E)
Nathan Kellerhals
0
Reputation points
answered
2026-11-07T18:52:35.0366667+00:00
Hornblower409
18,720
Reputation points
2 answers
2013 office professional
2013 office professional stopped working. How can I fix
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,884 questions
asked
2026-11-07T18:40:38.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 84%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
jane lewis
0
Reputation points
answered
2026-11-07T18:49:20.76+00:00
Stefan Blom
357.3K
Reputation points MVP
Volunteer Moderator
2 answers
Please share my Exam GH-300 Report
Hi Team, Please share my Exam GH-300 Report which I had taken exam on October 24th 2026.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,758 questions
asked
2026-11-07T14:56:17.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 20%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Muthu Bharadwaj
0
Reputation points
answered
2026-11-07T18:49:20.09+00:00
Julian Sharp
47,786
Reputation points
2 answers
Microsoft Account Doesn't Exist, Can't Log In Despite Having Access To It Just This Morning
I recently reinstalled my OS for my PC since I had a hacking problem just a few days ago. I was still able to log into my Microsoft account just this morning before I reinstalled my OS and wiped everything from my PC. I've purchased Minecraft there just…
Windows for home | Other | Gaming
4,521 questions
asked
2026-11-07T14:07:08.2066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 91%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Abrin Diaz
0
Reputation points
commented
2026-11-07T18:47:02.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 18%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
Virginia M
42,495
Reputation points
Independent Advisor
3 answers
Phone number
how to do contact customer support, what is the phone number?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,742 questions
asked
2026-11-07T01:23:17.9966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 33%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Schatze Core
0
Reputation points
answered
2026-11-07T18:45:46.86+00:00
Stefan Blom
357.3K
Reputation points MVP
Volunteer Moderator
3 answers
My Microsoft Office 2024 says "This product unavailable in your market".
My Microsoft Office 2024 says "This product is unavailable in your market.". It was ordered as United States which is correct. What does this mean? I already had 365 from the laptop purchase which I didn't realize. Is this creating the…
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
6,002 questions
asked
2026-11-05T20:51:00.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 8%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
Harbs
0
Reputation points
answered
2026-11-07T18:43:56.32+00:00
Stefan Blom
357.3K
Reputation points MVP
Volunteer Moderator
2 answers
Impossible de retrouver mon mot de passe Windows
Madame, Monsieur, J'ai perdu mon mot de passe et on me demande de le changer et cela m'est impossible mon ordinateur est bloqué. Puis-je avoir une aide rapidement ?
Windows for home | Other | Security and privacy
2,859 questions
asked
2026-11-07T14:02:42.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 66%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
Diane Gazeaux
0
Reputation points
edited the question
2026-11-07T18:43:55.1+00:00
Gérard Oomens
133.7K
Reputation points
Volunteer Moderator
3 answers
how to fix my bluetooth problem in my pc
first of all i want ask if i on my bluetooth on pc it does not show available devices and also i reset the bluetooth but also it does not show avaiable devices
Windows for home | Other | Devices and drivers
6,943 questions
asked
2026-10-29T11:00:37.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 65%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Anmol Aman
10
Reputation points
edited an answer
2026-11-07T18:42:13.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 90%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIA%3C/text%3E%3C/svg%3E)
Israel Ampadu
0
Reputation points
1 answer
Legal Name Change Request Redirects to Broken Engage Center No Access Error
Hello Microsoft Support, I need to change my legal name on my Microsoft Learn / Certification profile so it matches my government-issued ID before my exam. However, I am completely blocked by a system error loop. Every time I try to submit a support…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,758 questions
asked
2026-11-07T15:42:41.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 4%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
karthikeyan S
0
Reputation points
answered
2026-11-07T18:35:38.1633333+00:00
Gérard Oomens
133.7K
Reputation points
Volunteer Moderator
2 answers
hola porque roblox no me agarra en mi compu de windows 7?????
hola gente me pregunto porque no me agara el roblox en mi computadora windows 7 si saben me disen xdddddddddddd
Windows for home | Previous Windows versions | Gaming
5,575 questions
asked
2026-01-07T03:10:32.6733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 28.999999999999996%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIG%3C/text%3E%3C/svg%3E)
iker geovanny
0
Reputation points
edited a comment
2026-11-07T18:35:36.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 44%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJE%3C/text%3E%3C/svg%3E)
Juan eduardo
20
Reputation points
2 answers
5 file not found
HI I tried this sequence to ensure that my purchased Office 2024 is operating instead of the Home/Student 2021 version. I can't get it to show up even though it is clearly installed. I found these instructions and by going manually through the Microsoft…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,884 questions
asked
2026-11-07T03:08:17.0833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 37%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECF%3C/text%3E%3C/svg%3E)
Constance Falk
0
Reputation points
commented
2026-11-07T18:35:31.01+00:00
Constance Falk
0
Reputation points