92,533 questions

Sort by: Updated
0 answers

Artifact Signing (Trusted Signing): organization identity validation fails — tenant callback returns 403 (surfaced as HTTP 500)

Problem description Trusted Signing (Artifact Signing) organization identity validation will not complete. It stays in "In Progress" even though the Verified ID step succeeds on the device. The backend fails during…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,731 questions
asked 2026-10-03T19:37:37.41+00:00
codesigning2026-2709 0 Reputation points
commented 2026-10-26T22:24:35.1866667+00:00
Harshitha Eligeti 4,530 Reputation points Microsoft External Staff Moderator
0 answers

Artifact Signing: Certificate profile stopped issuing certificates — Issue after subscription reactivation

Problem description I am experiencing an issue where my Trusted Signing public certificate profile in East US stopped issuing certificates following a subscription reactivation on 2026-09-29. The last successful issuance was on 2026-09-30 at 07:27 UTC,…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,731 questions
asked 2026-10-08T19:10:43.0766667+00:00
Jonathan-0282 0 Reputation points
commented 2026-10-26T22:21:15.06+00:00
Harshitha Eligeti 4,530 Reputation points Microsoft External Staff Moderator
0 answers

Artifact Signing Service: Organization identity validation stuck in 'In Progress' for over 23 business days

Problem description I am concerned about the status of my organization identity validation request for my Trusted Signing / Artifact Signing account. The request has been marked as 'In Progress' for 23 business days since submission on September 8, 2026,…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,731 questions
asked 2026-10-12T16:43:26.63+00:00
alanfountain-4884 0 Reputation points
commented 2026-10-26T22:13:02.0633333+00:00
Harshitha Eligeti 4,530 Reputation points Microsoft External Staff Moderator
0 answers

Aplicación privada publicada en Microsoft Store no aparece para usuario autorizado

Hola. Mi aplicación AULBYTE (Store ID: 9NRLNNXXF09B, versión 4.2.1.0) está certificada y publicada en Microsoft Store para una audiencia privada. La cuenta Microsoft de pruebas está registrada en el grupo AULBYTE QA, pero al abrir la ficha desde…

Microsoft Partner Center | Other
asked 2026-10-26T21:46:43.1733333+00:00
Adrian Salas 0 Reputation points
edited the question 2026-10-26T21:50:15.0466667+00:00
Adrian Salas 0 Reputation points
0 answers

Azure Artifact Signing organization identity verification blocked by "You need permission"

We are enrolling our organization in Azure Artifact Signing. Our Artifact Signing account was created successfully, and our organization identity-validation request currently shows "In Progress." We received Microsoft's "Action required:…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,731 questions
asked 2026-10-12T22:06:10.3833333+00:00
Stynard 5 Reputation points
commented 2026-10-26T19:50:24.37+00:00
Stynard 5 Reputation points
0 answers

account subscription issues

i have an account. i pay monthly. i cannot open teams on my account. it wants me to subscribe. but i already have

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-10-26T18:53:36.32+00:00
lindsey bristow 0 Reputation points
commented 2026-10-26T19:36:03.18+00:00
Ujwala Desai 20 Reputation points
0 answers

Can't add Windows & Xbox (Apps and games) program to existing Partner Center publisher; Store sign-up creates a new account

We have an existing, verified Partner Center account (publisher "CMiC Global", enrolled in Commercial Marketplace and the AI Cloud Partner Program) and need to publish a Windows desktop app (MSIX) to the Microsoft Store under that same…

Microsoft Partner Center | Other
asked 2026-10-26T19:31:02.27+00:00
Karan Singh 0 Reputation points
0 answers

Azure for Education Sign-up form does not work

The Azure for Education sign up form no longer works. The School name field shows no options after typing into it (used to come up with "SUNY College of Technology at Alfred State" or something similar when I would type in "Alfred")…

Azure Cloud Services
Azure Cloud Services

An Azure platform as a service offer that is used to deploy web and cloud applications.

1,084 questions
asked 2026-10-23T18:46:18.6266667+00:00
Dilan 5 Reputation points
commented 2026-10-26T15:04:52.4266667+00:00
Hemant Bharadwaj 365 Reputation points Microsoft Employee
0 answers

Clarification on responseUrl and referrer Parameters in Microsoft Marketplace SaaS Purchase Flow

We are a SaaS publisher integrating with the Microsoft Marketplace and are currently testing the purchase flow for our published SaaS applications. During our testing, we observed the following behavior: For non-pricing SaaS apps, Microsoft redirects…

Microsoft Partner Center | Other
asked 2026-10-26T14:47:50.7866667+00:00
Samuel JN 66 Reputation points
0 answers

Outlook 2021 no sincroniza Gmail por IMAP - Error 0x800CCC0E

Tengo Microsoft Office Hogar y Empresas 2021, con licencia permanente, en Windows 11. Outlook clásico tiene configuradas dos cuentas Gmail mediante IMAP/SMTP. Una funciona perfectamente, mientras que la otra no consigue descargar los mensajes de la…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-26T11:29:28.0433333+00:00
Gustavo Ferreiro 5 Reputation points
commented 2026-10-26T14:02:34.08+00:00
Gustavo Ferreiro 5 Reputation points
0 answers

Unable to sign into Azure using personal Microsoft account

I had previously created an Azure subscription using my personal Microsoft account. I have not used it for anything in a while. When I tried to sign back in with it, I'm getting MFA errors. I can sign into other Microsoft services with no issue using MFA…

Microsoft Security | Microsoft Authenticator
asked 2026-10-26T13:10:35.18+00:00
Nate Cory 0 Reputation points
0 answers

This is a test thread, please don't delete1

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.

Community Center | Not monitored
asked 2026-10-26T11:13:49.5133333+00:00
Andreea-C 10 Reputation points
0 answers

Microsoft Store payout verification stuck at “Not started” — unable to create a support request

Hello, I need assistance with payout verification for my Microsoft Store developer account in Partner Center. This issue concerns Microsoft Store payouts, not an Azure subscription or the Cloud Solution Provider (CSP) program. Payout verification…

Microsoft Partner Center | Other
asked 2026-10-26T10:57:27.9566667+00:00
Marek 0 Reputation points
0 answers

error en bucle perdida del registro en Autenticator

sunto: Pérdida de Microsoft Authenticator e imposibilidad de verificar la identidad Estimado equipo de soporte de Microsoft, Tengo una cuenta personal de Microsoft y he perdido el teléfono donde estaba instalado Microsoft Authenticator. Actualmente…

Microsoft Security | Microsoft Authenticator
asked 2026-10-25T18:47:36.4766667+00:00
Pere Palau 0 Reputation points
commented 2026-10-26T10:18:11.1966667+00:00
Nathan Roberts (SN) 14,196 Reputation points Student Ambassador Volunteer Moderator
0 answers

Problemas al ingresar a azure con cuenta personal @hotmail.com

Hola todos tengo implementado servidores en azure con mi cuenta personal @hotmail.com todo estaba bien pero ahora no puedo entrar a azure no me llega el codigo de verificacion sin embargo a mi cuenta de correo si ingreso no se que mas hacer Moderator…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-25T20:03:41.72+00:00
JUAN DIEGO ALMACHI GARCIA 0 Reputation points
commented 2026-10-26T10:14:59.34+00:00
Nathan Roberts (SN) 14,196 Reputation points Student Ambassador Volunteer Moderator
0 answers

Signing in issues

We have got a laptop that the school has given my brother and me, but it is not letting my school account log in, and it's letting my brother's account

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-10-26T10:07:34.63+00:00
Humairah Lunat 0 Reputation points
commented 2026-10-26T10:11:32.6833333+00:00
Nathan Roberts (SN) 14,196 Reputation points Student Ambassador Volunteer Moderator
0 answers

GPT-6-Luna Deployment blocked by Error 715-123420 on Azure OpenAI / Microsoft Foundry resource

My resource deployment is currently being blocked by a security restriction with Error Code 715-123420. Could a support moderator please assist in routing this to the appropriate backend team to lift the restriction?

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

5,129 questions
asked 2026-10-22T17:44:32.6633333+00:00
GPG IT 0 Reputation points
commented 2026-10-26T09:17:34.1+00:00
Shaik Haaris 5 Reputation points Microsoft External Staff
0 answers

Microsoft Pinyin (ChsIME.exe) on Windows 11 25H2: a second IME instance accumulates kernel-mode CPU close to one core; historical samples show persistent TSF connect failures

Summary On Windows 11 25H2 (Build 26200.9711), ChsIME.exe (Microsoft Pinyin IME) is registered as an out-of-process COM local server: CImeServerChs, under two CLSIDs, each with a LocalServer32 subkey whose default value points at…

Windows for home | Windows 11 | Input and language
asked 2026-10-26T08:26:51.88+00:00
weijie zhang 0 Reputation points
0 answers

MSIX app stuck "In certification" for 5+ business days; support ticket page (Engage Center) does not load

Hello, our MSIX desktop app (Store ID 9NL62L2T1W43) was submitted for certification on October 19, 2026 (first submission). Pre-processing completed, but it has remained "In certification" for more than 5 business days, with no certification…

Microsoft Partner Center | Other
asked 2026-10-26T00:32:19.05+00:00
Serkan GÜNGÖR 0 Reputation points
0 answers

New Outlook cannot re-add one third-party IMAP mailbox after local removal; another mailbox on same server works

How can Microsoft Support recover an account-specific New Outlook IMAP setup failure after "Remove from this device"? A standalone third-party IMAP mailbox worked until 18 September 2026, then unexpectedly requested sign-in and can no longer be…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-10-24T20:30:24.6766667+00:00
Viktors V 0 Reputation points
edited a comment 2026-10-26T00:10:35.37+00:00
Hornblower409 18,925 Reputation points