2,414 questions
2 answers
Applied Skills Assessment
I have attempted to take the applied skills assessment twice now and for some reason CoPilot is not working well in the lab environment. Could you please let me know what I am doing wrong? Also, the lab environment screen is very small and difficult to…
Microsoft Copilot | Other
asked
2026-11-11T16:05:44.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 13%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Amber LeNoble
0
Reputation points
answered
2026-11-12T07:28:04.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
23,505
Reputation points Microsoft External Staff
Moderator
2 answers
AI-103 Exam Status Stuck on "Score Pending" - Credential Missing from Profile
Hello, I am writing to get assistance with a missing credential for the AI-103: Developing AI Apps and Agents on Azure exam. I took the exam on Saturday, 7 November 2026 at an offline test center. It has now been over 72 hours, but the exam does not…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,831 questions
asked
2026-11-10T07:06:49.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 31%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Amisha
0
Reputation points
edited a comment
2026-11-12T07:25:19.2366667+00:00
Julian Sharp
48,061
Reputation points
2 answers
Microsoft Family Safety unknow organizer
Hello Microsoft Support, My Microsoft account has been added to a Microsoft Family group with an unknown organizer named “King”. I do not recognize this person and I do not have access to their Microsoft account. I cannot remove myself from the family…
Windows for home | Windows 11 | Family and online safety
919 questions
asked
2026-11-08T08:26:37.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 94%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Sanhpoj Sriwicha
0
Reputation points
answered
2026-11-12T07:24:50.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
24,990
Reputation points Microsoft External Staff
Moderator
1 answer
my account was compromised and i have been locked out
I have tried online to fix the problem but when I get to the where I input the console ID it keeps saying it is nor a valid x box series S code, help please? Been trying for days <Outlook | Web | Outlook.com | Account management, security, and…
Windows for home | Other | Security and privacy
2,870 questions
asked
2026-11-11T20:10:54.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 0%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
anne brennan
0
Reputation points
edited the question
2026-11-12T07:24:05.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 33%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
Lychee-Ng
30,735
Reputation points Microsoft External Staff
Moderator
0 answers
File Explorer Folders Missing in Shared PC Mode
When Shared PC mode is enabled, I can't see the usual folders in File Explorer, such as Downloads and Documents.
Microsoft Security | Intune | Configuration
Microsoft Security | Intune | Configuration
Setting up and managing device configurations using Intune
2,230 questions
asked
2026-11-12T07:11:39.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 46%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERV%3C/text%3E%3C/svg%3E)
Richard Vahesalu
0
Reputation points
commented
2026-11-12T07:23:51.1966667+00:00
Richard Vahesalu
0
Reputation points
2 answers
How to find my Device ID for the Microsoft Account Recovery Form?
I have been trying to recover my account and the account recovery form asks for a Device ID, and the one available on my Device Specifications page in Settings has an ID that won't fit in the form which has a 25 character limit. I cannot use Diagnostic…
Windows for home | Windows 11 | Recovery and backup
5,897 questions
asked
2026-02-07T11:15:11.0233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 3%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Aayudh Pramanik
5
Reputation points
edited an answer
2026-11-12T07:22:24.5666667+00:00
Lychee-Ng
30,735
Reputation points Microsoft External Staff
Moderator
2 answers
Outlook: Why was email forwarding suddenly turned on?
I logged into Outlook on web (Windows) this morning to find a red banner saying my email was being forwarded to my wife's account (whom I share a 365 family sub with). I have no idea how this happened. I don't even know how to set up mail forwarding, so…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,710 questions
asked
2026-11-11T11:28:57.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 70%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Paul Moloney
0
Reputation points
answered
2026-11-12T07:22:13.0266667+00:00
Thomas4-N
23,505
Reputation points Microsoft External Staff
Moderator
2 answers
OMNIBOOK 5 LAPTOP STOLEN
LOCK MY LAPTOP PERMANENTLY PLEASE FOR ANY OTHER QUESTIONS PLEASE CONTECT ME (PII Removed by Moderator)
Windows for home | Windows 11 | Accounts, profiles, and login
10,530 questions
asked
2026-11-12T06:12:53.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 16%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVK%3C/text%3E%3C/svg%3E)
vikram kumar
0
Reputation points
edited the question
2026-11-12T07:22:06.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 45%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED2%3C/text%3E%3C/svg%3E)
DaveM121 (2)
18,075
Reputation points
Volunteer Moderator
2 answers
how to fix upload in word transcript, it does not have dropdown choices like before
how to fix upload in word transcript, it does not have the dropdown choices like previous
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
63,084 questions
asked
2026-11-12T02:41:55.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 96%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELJ%3C/text%3E%3C/svg%3E)
Laurie Johnson
0
Reputation points
edited an answer
2026-11-12T07:20:55.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
Norah-L
13,605
Reputation points Microsoft External Staff
Moderator
1 answer
Microsoft Certification Exam Booking Issue-MS0994462783
Hi Team I'm trying to schedule my Microsoft certification exam, but I'm encountering an error during the booking process. I've attached a screenshot for your reference. I contacted Pearson VUE support, and they advised me to check with the Microsoft…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,831 questions
asked
2026-11-10T07:41:31.2633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 14.000000000000002%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
Sathiya Narayanan
0
Reputation points
commented
2026-11-12T07:19:34.1733333+00:00
Julian Sharp
48,061
Reputation points
2 answers
Can't send emails from outlook to Hotmail Address's.
I can't send emails from outlook to Hotmail Address's. only recently. get message hotmail.com couldn't confirm that your message was sent from a trusted location. error 550 5.7.23
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,619 questions
asked
2026-11-08T00:54:15.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 57.00000000000001%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELP%3C/text%3E%3C/svg%3E)
Lawrence Poletto
0
Reputation points
commented
2026-11-12T07:19:26.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 47%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKE%3C/text%3E%3C/svg%3E)
Kai-Ex
2,655
Reputation points Microsoft External Staff
Moderator
1 answer
Login issue due to authenticator app not intalled
Team I am unable to log in to my email account. I have the correct password; however, the authentication process cannot be completed because I do not have access to the Microsoft Authenticator app associated with this account. Kindly assist in resetting…
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
10,290 questions
asked
2026-11-11T14:00:19.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 14.000000000000002%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Sudhakar Pokharkar
0
Reputation points
edited the question
2026-11-12T07:19:13.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 0%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Doris V
2,920
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
MS 365 apps not opening
Microsoft smart app control blocks my Word, Excel and Powerpoint.
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
63,084 questions
asked
2026-11-12T06:00:41.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 42%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Tharusha Dilshan
0
Reputation points
commented
2026-11-12T07:16:53.55+00:00
Tharusha Dilshan
0
Reputation points
2 answers
How to stop Inspiron fro shutting down
With no programmes open, my Inspiron AIO shuts down after 3.5 minutes and displays the error message "special_pool_detected_memory_corruption (0xc1)". RAM is 40% at startuo, climbing to >60% in 2 minutes.
Windows for home | Windows 11 | Performance and system failures
32,781 questions
asked
2026-11-07T23:10:33.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 45%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBA%3C/text%3E%3C/svg%3E)
Bob Augusteyn
0
Reputation points
answered
2026-11-12T07:16:35.43+00:00
Carl-L
24,990
Reputation points Microsoft External Staff
Moderator
2 answers
Certification download
I want to download my course completion certificate. How can I download it?
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,831 questions
asked
2026-11-12T05:18:36.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 63%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGC%3C/text%3E%3C/svg%3E)
GOWDHAMA CHANDHRAN K
0
Reputation points
answered
2026-11-12T07:16:27.3166667+00:00
Julian Sharp
48,061
Reputation points
2 answers
why I cant open my microsoft word ?
when i try to open my word app in this laptop, it suddenly can not proceed to load and there is notification that said my mincrosoft word run into an error and need to be repair. what should i do to repair this ?
Microsoft 365 and Office | Word | Other | Windows
Microsoft 365 and Office | Word | Other | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
3,052 questions
asked
2026-11-12T06:42:03.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 10%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFA%3C/text%3E%3C/svg%3E)
farisha afifie
0
Reputation points
answered
2026-11-12T07:16:25.0633333+00:00
DaveM121
947.9K
Reputation points
Independent Advisor
2 answers
Legal Name has to be changed in Microsoft Portal to write exam , could you help me
Hi My Legal Name has to be changed in Microsoft Portal to write exam , could you help me My Current Name in Portal - Shankar Navalgund Need to modify like - Shankrappa C Navalgund
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,831 questions
asked
2026-11-12T06:54:17.2133333+00:00
Shankrappa C Navalgund
0
Reputation points
commented
2026-11-12T07:14:11.2333333+00:00
Julian Sharp
48,061
Reputation points
1 answer
Outlook says I'm disconnected when I connect
Hello, I have a connection issue on my corporate microsoft account. Whenever I go to the outlook web client, after filling my credentials I'm redirected to a page that says "you've successfully disconnected from your account". Even after 3…
Outlook | Web | Outlook on the web for business | Sign in
Outlook | Web | Outlook on the web for business | Sign in
Accessing Outlook on the web for business using organizational credentials.
430 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 87%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
3 answers
Unable to Transfer Microsoft 365 to New Computer
I have a subscription for Microsoft 365 but I have not been able to transfer the subscription to my new computer. I need a live person to help me with immediately. I am facing a deadline and need to use Microsoft word. I will be happy to provide my…
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,144 questions
asked
2026-11-10T19:00:28.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 97%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESF%3C/text%3E%3C/svg%3E)
Shirley Fenner
0
Reputation points
answered
2026-11-12T07:11:43.2033333+00:00
Thomas4-N
23,505
Reputation points Microsoft External Staff
Moderator
6 answers
ASP.NET Core .NET 8 receives null form values from certain iPhone 13 Pro Max devices
I am troubleshooting a device-specific issue with multipart form data submission in my ASP.NET Core .NET 8 application. Application details The frontend uses vanilla JavaScript fetch with the FormData API to submit customer information and uploaded…
Developer technologies | ASP.NET Core | Other
Developer technologies | ASP.NET Core | Other
A set of technologies in .NET for building web applications and web services. Miscellaneous topics that do not fit into specific categories.
7,825 questions
asked
2026-10-29T09:15:57.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 26%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIA%3C/text%3E%3C/svg%3E)
Ibrahim Akuetiemhe
0
Reputation points
commented
2026-11-12T07:11:01.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 86%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPT%3C/text%3E%3C/svg%3E)
Paul Thomas
160
Reputation points