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2 answers

M365 Billing account profile Blocked

I have 2 billing accounts profiles in M365 admin portal, one is inactive and other one is active, under inactive there are past dues as it shows. If I pay the past dues will it automatically gets active again or I need to call support for the same? or…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-06T09:12:54.6966667+00:00
TRaG 210 Reputation points
commented 2026-11-09T03:23:03.53+00:00
Doris V 2,920 Reputation points Microsoft External Staff Moderator
1 answer

How to access Microsoft co-pilot on my fire tablet

Whenever I try to access my co-workers pilot chats in my browser, it keeps throwing me back to the app store. How can I get back to my chats?

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-09-28T03:18:31.7633333+00:00
Patrick LaCour 0 Reputation points
commented 2026-11-09T03:21:43.6066667+00:00
A & H Hatton 6 Reputation points
2 answers

birthdate was entered incorrectly

The birthdate was entered in correctly during setup. How can i change it?

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-09T02:46:46.2+00:00
Admin Church 0 Reputation points
answered 2026-11-09T03:20:51.19+00:00
EmilyS726 279.1K Reputation points Independent Advisor
3 answers

VBA ActiveCell property with Copy-Paste

I’m trying to figure out what seems to be a simple VBA operation. I’m creating a macro that will automate inserting 32 rows and then formatting those rows with row and column headers. I have the portion for inserting rows. I want to copy some row text…

Developer technologies | Visual Basic for Applications
asked 2026-11-07T20:59:02.7133333+00:00
CamaDragon 0 Reputation points
answered 2026-11-09T03:17:38.7833333+00:00
Brian Pham (WICLOUD CORPORATION) 1,170 Reputation points Microsoft External Staff Moderator
2 answers

Billing will not accept my renewed card for payment

My Microsoft payment is due. I have been trying have been trying to enter my card for days now. The card you have of file has expired and the bank have issued a new one. I have entered the details exactly as on the card and every time the name is…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-08T13:25:26.34+00:00
Linzi Moon 0 Reputation points
edited an answer 2026-11-09T03:15:56.0166667+00:00
Ian-T 15,880 Reputation points Microsoft External Staff Moderator
1 answer

is there a way to get my account back that has been hacked i cant

We couldn't find an account with that username. Try another, or get a new Microsoft account. this is the pop out when i try to login into my account everything is correct and if possible can i get into a live call pretty sure the alias has been…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-08T06:43:17.94+00:00
rain tempest 0 Reputation points
edited an answer 2026-11-09T03:15:01.7033333+00:00
Hornblower409 18,830 Reputation points
2 answers

Refund a one time purchase of Excel and purchase a one time Office

I originally had purchased an Microsoft Office account (Excel/Word/PP) from a third party in 2021. My Excel commands stopped working and I was notified MAC OS not longer supported. I purchased a one time Excel only pkg on 10/15. I was under the…

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-11-08T17:15:45.9333333+00:00
David Breault 0 Reputation points
answered 2026-11-09T03:14:18.37+00:00
Ian-T 15,880 Reputation points Microsoft External Staff Moderator
1 answer

Authenticator gives me 8 digits. My apps require only 6.

My apps require only 6 digits from Authenticator. Authenticator, however no longer gives me 6 digits, but 8. I can’t use Authenticator Can I change it back to six digits.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-08T13:19:11.48+00:00
Joni R 0 Reputation points
edited the question 2026-11-09T03:14:02.7866667+00:00
Kai-Ex 2,565 Reputation points Microsoft External Staff Moderator
2 answers

outlook is blocking my wifes email address

outlook is blocking my wifes email address ******@jgmadvertising.com.au

Outlook | Web | Outlook.com | Email
asked 2026-11-08T05:28:57.4166667+00:00
jon Meissner 0 Reputation points
edited an answer 2026-11-09T03:06:58.9766667+00:00
Hornblower409 18,830 Reputation points
3 answers

My mouse can pair and scroll but when I click, it does nothing and makes no clicking sound as well. Only when I press really hard it will do something.

My mouse can pair and scroll but when I click, it does nothing and makes no clicking sound as well. Only when I press really hard it will do something.

Windows for home | Other | Search, touch, and mouse
asked 2026-11-09T02:26:59.48+00:00
Max Chung 0 Reputation points
answered 2026-11-09T03:05:37.0666667+00:00
Estrella721 47,675 Reputation points Independent Advisor
1 answer

Windows 11 build 26300.9818: working loopback listener omitted from TCP listener queries

I am seeking help with inconsistent TCP listener reporting observed on Windows 11, version 26H2, OS build 26300.9818, using 64-bit Windows PowerShell 5.1. The observations below were retained from a standalone test on 6 November 2026. The test created an…

Windows for business | Windows Client for IT Pros | Networking | Other
asked 2026-11-07T01:10:14.4766667+00:00
LoopbackObserver 0 Reputation points
answered 2026-11-09T03:04:14.61+00:00
Daphne Huynh (WICLOUD CORPORATION) 2,540 Reputation points Microsoft External Staff Moderator
2 answers

Someone is trying to hack my email account

I have been being asked to login to my email account repeatedly this morning. When I click on methods to login, I notice the phone number for verification is completely different than any line I use. I am suspicious this is because someone is trying to…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-27T14:25:27.61+00:00
Alex 0 Reputation points
answered 2026-11-09T03:02:19.8833333+00:00
David Gilmore 0 Reputation points
1 answer

I lost my Xbox card code I need sport

I lost part of my Xbox gift card code due to scratching.

Windows for home | Other | Gaming
asked 2026-11-09T03:01:05.3566667+00:00
osamaal58 ww 0 Reputation points
answered 2026-11-09T03:01:43.19+00:00

AI answer

2 answers

PC PIN code recovery

remotely locked my Lenovo Windows 11 laptop through Microsoft Find My Device. I have recovered the laptop, but it only displays a PIN box. My original PIN is rejected, and PIN recovery does not work. I can access my Microsoft account. I need to restore…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-11-09T01:11:17.2466667+00:00
Ahmad Thaibesh 0 Reputation points
answered 2026-11-09T02:59:13.93+00:00
GsN5034 - IA 79,830 Reputation points Independent Advisor
2 answers

Urgent: Tenant Recovery Request - MFA Lockout

Hello Microsoft Support, I am the sole Global Administrator for our Microsoft 365 tenant and have lost access to my Microsoft Authenticator app, preventing me from completing MFA verification. Because there are no other admins on the account to reset my…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-09T02:46:46.8833333+00:00
Renee B 0 Reputation points
edited the question 2026-11-09T02:56:01.7033333+00:00
Kai-Ex 2,565 Reputation points Microsoft External Staff Moderator
3 answers

On how many computers can I install my benefits from this program?

On how many computers can I install my benefits from this program?

Developer technologies | Visual Studio | Setup
asked 2026-11-07T17:35:39.48+00:00
Mark Jacob 0 Reputation points
answered 2026-11-09T02:55:46.3666667+00:00
Brian Pham (WICLOUD CORPORATION) 1,170 Reputation points Microsoft External Staff Moderator
0 answers

Azure AI Foundry Voice Live SIP: Inbound Call Fails with 502 Error and No Webhook Delivery

Problem description I am experiencing an issue with my Azure AI Foundry Voice Live SIP inbound setup. When an inbound call from my SIP carrier reaches the service, it successfully completes digest authentication but then receives a 502 Internal Server…

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

5,127 questions
asked 2026-11-08T19:40:42.1466667+00:00
nabilghanem-0523 0 Reputation points
commented 2026-11-09T02:55:45.4933333+00:00
Pavan Kumar Purilla 430 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

How do I download existing Mircosoft Edge account to an external hard drive

I work sometimes offline and need to access my documents that are saved on OneDrive. How do I do this?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-08T18:56:08.45+00:00
David4345 0 Reputation points
edited an answer 2026-11-09T02:53:29.0533333+00:00
Craig Long 19,015 Reputation points
0 answers

I'm being denied access to the Log Analytics Demo environment all of a sudden after having access. How to fix?

Helllo Team, I clicked on this link from a Microsoft Learn webpage (https://aka.ms/lademo) - KQL Queries practice sessions, and after signing into one of my accounts, I get this immediate error screen stating that I don't have access; this screenshot…

Azure Lab Services
Azure Lab Services

An Azure service that is used to set up labs for classrooms, trials, development and testing, and other scenarios.

333 questions
asked 2026-11-07T19:03:44.6833333+00:00
Anil Kumar 0 Reputation points
commented 2026-11-09T02:50:37.6333333+00:00
Hemant Bharadwaj 360 Reputation points Microsoft Employee
0 answers

New Azure Free Account showing "Azure Plan" and "We couldn't load your credit information" instead of $200 Free Trial credit

Hello, I just created a new Azure account today to sign up for the Azure Free Account ($200 free credit for 30 days + 12 months of free services). However, on my Azure Portal home page, I get the error message "We couldn't load your credit…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,157 questions
asked 2026-11-08T02:24:54.5133333+00:00
Issaka Moussa Abdoulaye 5 Reputation points
commented 2026-11-09T02:50:14.3766667+00:00
Hemant Bharadwaj 360 Reputation points Microsoft Employee