3,432 questions
1 answer
I was charged twice for a windows 11 digital license. The first charge was supposed to be blocked but it went through after I attempted the purchase a second time causing it to bill me twice. I need a refund for the first purchase
I was charged twice for a windows 11 digital license. The first charge was supposed to be blocked but it went through after I attempted the purchase a second time causing it to bill me twice. I need a refund for the first purchase
Windows for home | Windows 11 | Microsoft Store
asked
2026-11-06T14:13:28.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 57.00000000000001%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Monica Rodriguez
0
Reputation points
answered
2026-11-06T14:14:01.6+00:00
AI answer
2 answers
Why doesn´t my mic work anymore on my Windows PC even tho i didn´t change anything?
I use a Logitech headset and my mic always worked until i put a PS5 controller in my PC. From then on my PC only used the mic of the PS5 controller and even when the controller isn´t connected to my PC it doesn´t register my voice in the headset. I…
Microsoft Edge | Audio and video playback | Windows 11
Microsoft Edge | Audio and video playback | Windows 11
Managing media playback issues and settings in Microsoft Edge on Windows 11
382 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 77%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
2 answers
Invoice finding
How to find the invoice billed to Subscription: Microsoft 365 Personal Order Number: dd0cc209-5706-4550-bdc6-5736c22c1d83
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,698 questions
asked
2026-11-06T09:34:25.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 3%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Roman Chernyshev
0
Reputation points
answered
2026-11-06T14:13:45.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 19%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF5%3C/text%3E%3C/svg%3E)
FrankConnell-5799
20
Reputation points
1 answer
Server 2022: Sept/Oct 2026 CUs replace PS5UI.DLL/PSCRIPT5.DLL with 26100 builds, which breaks Type 3 print drivers (Event 808 0x7F, install error 0x8007078A)
Title: Server 2022: Sept/Oct 2026 CUs replace PS5UI.DLL/PSCRIPT5.DLL with 26100 builds, which breaks Type 3 print drivers (Event 808 0x7F, install error 0x8007078A) Environment Windows Server 2022 (build 20348), 4 Remote Desktop Session Hosts Type 3…
Windows for business | Windows Server | User experience | Print, fax, and scan
asked
2026-10-23T18:01:03.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 13%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZT%3C/text%3E%3C/svg%3E)
Zakkery Trudeau
5
Reputation points
commented
2026-11-06T14:11:48.6733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 64%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Rob Schrader
1
Reputation point
1 answer
Microsoft Data Protection Closed MFA Recovery Case - Three Entra Tenants Locked Out
I am requesting assistance with escalating a Microsoft Entra ID tenant recovery issue after Microsoft 365 Data Protection closed my existing support case without resolving the problem. I am the legitimate owner and administrator of three separate…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,460 questions
asked
2026-11-06T01:20:25.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 21%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAW%3C/text%3E%3C/svg%3E)
Andrew Welch
0
Reputation points
commented
2026-11-06T14:11:26.93+00:00
Andrew Welch
0
Reputation points
1 answer
Dell OptiPlex 5090: 3.5 mm headphones work at boot, but reinsertion stays "unplugged" (Windows 11 25H2)
I am troubleshooting a reproducible front 3.5 mm headphone detection failure across eight Dell OptiPlex 5090 desktops. Similar symptoms occur on some other Dell desktops, but those have not been confirmed to share the same cause. The failures were…
Windows for home | Windows 11 | Devices and drivers
24,930 questions
asked
2026-11-02T16:29:11.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 78%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
David Atnip
0
Reputation points
commented
2026-11-06T14:11:14.3866667+00:00
David Atnip
0
Reputation points
2 answers
What happened to copilot voice features?
"I am an M365 Personal subscriber. Before the Copilot migration I used the Canyon voice in Edge for language learning. Copilot still listens to my voice and responds correctly, but all responses are text only. No audio is played. This started…
Microsoft Copilot | Other
2,391 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 59%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
1 answer
Flex Consumption Node 24: BuildSuccessful then RuntimeFailed for minimal HTTP app
We are troubleshooting an isolated, non-production Azure Functions Flex Consumption app in West US 2. We have an active Azure Developer support plan and are using its Microsoft Q&A support route. A minimal ready-to-run Node programming-model v4…
Azure Functions
Azure Functions
An Azure service that provides an event-driven serverless compute platform.
6,571 questions
asked
2026-11-06T13:42:28.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 88%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
Tim McConnehey
0
Reputation points
commented
2026-11-06T14:09:29.42+00:00
Tim McConnehey
0
Reputation points
1 answer
i cant login 365 stuck in a loop
i have changed my password, then MS asks me to enter code from authnticator but no code is cumming alternative methods say allways authenticator code and my phone number is nor verified ms bissunes support is a chatbot and it will not work please advice
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,816 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 76%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
0 answers
Windows11 question
Windows11在上一次补丁更新后，所有**.net的应用均无法使用（包括VisualStudio**等）
Windows for home | Windows 11 | Windows update
15,779 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 16%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
adding poly V5200 EARPIECE
NOT SEEING MY Poly V5200 EARPIECE WHAT CAN I DO TO HAVE IT CONNECT
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,558 questions
asked
2026-11-06T13:26:21.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 46%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETF%3C/text%3E%3C/svg%3E)
Tammy Fedak
0
Reputation points
answered
2026-11-06T14:07:50.7333333+00:00
Ferdinand Nanalig
33,820
Reputation points
Independent Advisor
2 answers
MSN account restricted for longer than 72 hours
My Microsoft/MSN account has been displaying the message: "Account restricted – You cannot post comments for 72 hours." This restriction has now been in place for approximately three weeks, considerably longer than the stated suspension…
Community Center | News and announcements
Community Center | News and announcements
Official updates or statements shared to inform users about new features, changes, or important information.
8 questions
asked
2026-11-06T13:02:01.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 37%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
David Chappell
0
Reputation points
answered
2026-11-06T14:07:43.7466667+00:00
Neil D
34,660
Reputation points
Volunteer Moderator
0 answers
Azure OpenAI Responses API: image file_id fails with “Error while downloading file” in Foundry private BYO-storage setup
I’m investigating an image-input failure when calling the gpt-6-luna deployment through a Microsoft Foundry project endpoint. The image uploads successfully through the project-scoped Files API with purpose="assistants". However, referencing…
Microsoft Foundry
Microsoft Foundry
A unified Azure platform for creating and managing AI models, agents, and applications with built‑in enterprise security, monitoring, and governance
195 questions
asked
2026-11-06T14:05:39.2566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 44%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
Kristoffer Marboe
0
Reputation points
edited the question
2026-11-06T14:06:52.5866667+00:00
Kristoffer Marboe
0
Reputation points
2 answers
Locked out of admin 365 account because authenticator not working
For our work 365 account, I am the only global admin. I set up my MFA but it is no longer producing a code on my phone. I need to reset the MFA to set the link with my phone up again. I am now completely locked out of my account and have no way of…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,210 questions
asked
2026-11-06T13:06:46.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 23%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Sarah Abdelatif
0
Reputation points
answered
2026-11-06T14:05:57.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 75%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
BabybooHN
3,810
Reputation points
Independent Advisor
0 answers
windows 7 0xc0000005 hatası alıyorum oyun ve programlar calışmıyor
sorunum kurulum sonrası windows 7 de oyun ve programları açamıyorum 0xc0000005 kod ile hata veriyor önerilen her şeyi yapmama rağmen ram ulaşımı engeli devam ediyor
Windows for home | Previous Windows versions | Performance and system failures
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 72%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
2 answers
Why does the Copilot key now open a small text bar as opposed to the whole app and how do I fix the issue?
Since getting my Copilot PC I have enjoyed using the key to open Copilot, however I don't understand what has changed and whether it is intentional or not. How do I change it back?
Microsoft Copilot | Windows Copilot | Copilot+ PC
Microsoft Copilot | Windows Copilot | Copilot+ PC
A PC equipped with advanced AI capabilities and Windows Copilot integration
283 questions
asked
2026-10-30T01:26:50.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 82%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEJ%3C/text%3E%3C/svg%3E)
Ethan Jones
0
Reputation points
commented
2026-11-06T14:03:39.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
13,320
Reputation points Microsoft External Staff
Moderator
1 answer
wie kann ich office365 komplett vom laptop entfernen
ich möchte office365 neu installieren, kann aber die testversion nicht deinstallieren
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,558 questions
asked
2026-11-06T13:27:51.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 1%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Marlies Sodemann
0
Reputation points
answered
2026-11-06T14:01:47.9233333+00:00
DaveM121
946.1K
Reputation points
Independent Advisor
0 answers
Store Analytics API vs Partner Center: how is the "market" of an install determined?
Hello, For our app AZERTY Global (Store ID 9N4BTS43SSSZ), from March 23 to November 4, 2026, the Microsoft Store Analytics API (installs endpoint) and the Partner Center Acquisitions report (Geographical spread) assign installs to different countries.…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,744 questions
asked
2026-11-06T14:01:26.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 25%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAO%3C/text%3E%3C/svg%3E)
Antoine OLIVIER
0
Reputation points
asked
2026-11-06T14:01:26.67+00:00
Antoine OLIVIER
0
Reputation points
1 answer
HELP with my old documents to restore my computer
I just renewed my subscription for word, I had the 2021 subscription and it froze all my documents. It still show that I need to renew as it hasn't restored my old documents. I do not know how to install this. The payment cleared my bank but it…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
3,053 questions
asked
2026-11-06T13:59:33.1133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 18%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Simone Calfee
0
Reputation points
commented
2026-11-06T14:01:20.9133333+00:00
Stefan Blom
357.2K
Reputation points MVP
Volunteer Moderator
1 answer
Direct MCA customer (no CSP partner): how do we accept the German Data Secrecy Amendment (§ 203 StGB) for Azure?
We are a small German software startup hosting our product on Azure through a Microsoft for Startups subscription. We procure Azure directly from Microsoft under a Microsoft Customer Agreement (MCA), with no CSP partner as intermediary and no Microsoft…
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,881 questions
asked
2026-10-26T11:32:15.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 60%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
Nico
0
Reputation points
commented
2026-11-06T13:58:13.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 59%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Moritz Krüsselmann
0
Reputation points