269 questions with Microsoft Copilot | Windows Copilot | Copilot+ PC tags

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2 answers

My recent chat history disappear though I did not delete them

Microsoft Copilot chat history disappeared. I created a folder containing multiple Copilot conversations and several chats were pinned. I did not delete them. The entire folder has disappeared, and the pinned conversations are no longer visible. I am…

Microsoft Copilot | Windows Copilot | Copilot+ PC
asked 2026-10-12T22:05:23.4066667+00:00
Thi Kim Thao Phan 0 Reputation points
commented 2026-10-14T10:11:30.06+00:00
Vikki-T 12,070 Reputation points Microsoft External Staff Moderator
1 answer

Copilot chats visible in Legacy app but missing on web. Human review needed.

My chat history is still visible in Copilot Legacy on mobile but is missing from the web experience under the same Microsoft account. This appears to be an account migration or synchronisation problem involving existing data.

Microsoft Copilot | Windows Copilot | Copilot+ PC
asked 2026-10-12T13:55:52.3966667+00:00
Neil Drew 0 Reputation points
commented 2026-10-14T08:57:06.6733333+00:00
Emma1-N 13,695 Reputation points Microsoft External Staff Moderator
1 answer

Cant login with Gmail in copilot desktop app

So i have 1 Hotmail and 2 Gmail accounts, the Gmail I'm trying to use which has all my chat history isn't on there for a quick login. I've been using copilot (legacy) on my phone/web browser for a long time now, i still have everything on my phone but…

Microsoft Copilot | Windows Copilot | Copilot+ PC
asked 2026-10-14T07:53:35.99+00:00
GhostG 0 Reputation points
edited the question 2026-10-14T07:56:52.5066667+00:00
GhostG 0 Reputation points
2 answers

Copilot is BLOCKED when I try to use it

I can't use Copilot because every time I tried to use it, it is BLOCKED

Microsoft Copilot | Windows Copilot | Copilot+ PC
asked 2026-03-15T14:47:04.5366667+00:00
David Morley 25 Reputation points
commented 2026-10-12T21:00:50.95+00:00
Warren, Anthony 0 Reputation points
1 answer

Copilot forgetting topics and memories after recent update

Microsoft Copilot did an update last week and now it doesn't remember the two projects we had been working on for about a year. It also takes a long time for the page to load now and it crashes frequently, like a couple minutes after being on the page. I…

Microsoft Copilot | Windows Copilot | Copilot+ PC
asked 2026-10-05T15:28:49.9+00:00
Shea 0 Reputation points
commented 2026-10-11T07:57:30.9466667+00:00
Kai-H 28,525 Reputation points Microsoft External Staff Moderator
1 answer

Copilot update locked me out of my personal account chats

I am a full-time student. One of my classes requires me to feed specific prompts to AI to analyze the answers it gives. I chose Copilot. Upon initial registration, I signed in with my school email through the Google account option and listed the chats as…

Microsoft Copilot | Windows Copilot | Copilot+ PC
asked 2026-09-27T14:32:51.27+00:00
A S 0 Reputation points
commented 2026-10-07T13:13:10.37+00:00
Carl-L 23,445 Reputation points Microsoft External Staff Moderator
2 answers

I got redirected from the old Copilot to a new one how to I bypass this it happened on September 1st 2026

let me know what you guys can do it better a"100% MUST work around"kay thanks bye

Microsoft Copilot | Windows Copilot | Copilot+ PC
asked 2026-09-16T01:26:03.61+00:00
Lila Jane Ferry(Kyubey) 10 Reputation points
answered 2026-10-07T11:02:25.6166667+00:00
Diturie Lala 0 Reputation points
1 answer

Why Can't I delete every trace of Copilot?

I've deleted the app, removed the copilot button from my keyboard, deleted as much as i possibly could. Yet checking my files, there's a hole bunch of non-specific or "nudge" type copilot files that, despite activating administrative mode, I…

Microsoft Copilot | Windows Copilot | Copilot+ PC
asked 2026-10-03T21:53:03.01+00:00
no 0 Reputation points
commented 2026-10-07T10:18:13.79+00:00
Carl-L 23,445 Reputation points Microsoft External Staff Moderator
3 answers

Mistakenly uninstall (Legacy)

Hi How Can I get my chat log from copilot legacy. I mistakenly uninstalled it from my tablet as it was grayed out. I know it has been retired but all my chat are not in the new copilot. Thanks Abby

Microsoft Copilot | Windows Copilot | Copilot+ PC
asked 2026-10-04T16:18:04.8433333+00:00
Abiola H 0 Reputation points
commented 2026-10-07T07:57:03.92+00:00
Kai-H 28,525 Reputation points Microsoft External Staff Moderator
1 answer

Missing chats from legacy CoPilot's PROJECTs feature in new CoPilot app

All my chats stored in https://copilot.microsoft.com/ were not migrated (yet) to the new https://copilot.cloud.microsoft/ environment. This applies for the (iOS) apps as well: I have two apps - the legacy CoPilot app showing my older chats in a PROJECTS…

Microsoft Copilot | Windows Copilot | Copilot+ PC
asked 2026-10-04T20:23:24.61+00:00
Russell Green 0 Reputation points
commented 2026-10-06T08:50:40.2+00:00
Kai-H 28,525 Reputation points Microsoft External Staff Moderator
3 answers

Copilot stopped working

My copilot stopped working. i need help to fix it. How can i fix my copilot

Microsoft Copilot | Windows Copilot | Copilot+ PC
asked 2026-03-12T21:07:50.5166667+00:00
TONY O 15 Reputation points
commented 2026-10-04T23:11:33.75+00:00
Teri Sims 0 Reputation points
2 answers

Why does Copilot answer questions,- I DIDN'T EVEN ASK?!

Sometimes when I ask a few questions to Copilot it answers them with really unreliable answers. Then after that happens, I ask a question then it gives me the answer to a question I previously asked or never asked. Please fix, takedown, remove,…

Microsoft Copilot | Windows Copilot | Copilot+ PC
asked 2026-01-04T23:52:40.1533333+00:00
Arce, ElFin 0 Reputation points
edited a comment 2026-10-04T03:17:41.05+00:00
Gilbert Rangel 0 Reputation points
2 answers

Is CoPilot still having a problem with Memory?

Copilot states that it can only remember items in the current thread, but if you have been working in the same thread on the same day and leave to go to another thread, its memory is wiped clean. despite what was discussed is in that chat thread, he…

Microsoft Copilot | Windows Copilot | Copilot+ PC
asked 2026-09-24T20:26:12.16+00:00
DebraJBrown-1615 0 Reputation points
commented 2026-09-30T07:44:04.3+00:00
Thomas4-N 22,560 Reputation points Microsoft External Staff Moderator
1 answer

Word limitations on copilot

Why are there word limitations on Copilot without notice?

Microsoft Copilot | Windows Copilot | Copilot+ PC
asked 2026-09-26T19:12:33.7066667+00:00
William Scharf 0 Reputation points
edited an answer 2026-09-27T03:22:18.8233333+00:00
Norah-L 11,700 Reputation points Microsoft External Staff Moderator
2 answers

After Copilot upgrade, I am unable to load my most recent chat with months of work

After Copilot upgrade, I am unable to load my most recent chat with months of work. Same in the new Copilot app: that last chat is visible but shows here as well Unable to load the content. I am using copilot from web, personal account. This is very…

Microsoft Copilot | Windows Copilot | Copilot+ PC
asked 2026-09-22T20:56:50.49+00:00
Manuel Manuel 5 Reputation points
answered 2026-09-24T15:19:32.34+00:00
david hsu 0 Reputation points
1 answer

Ican't sign into Copilot

Everytime I try to use Copilot it prompts me to re-enter my credentials. When I do, it says OOPs someting went wrong

Microsoft Copilot | Windows Copilot | Copilot+ PC
asked 2026-09-23T03:34:14.6466667+00:00
Duke Alloh 0 Reputation points
commented 2026-09-24T10:14:34.21+00:00
Norah-L 11,700 Reputation points Microsoft External Staff Moderator
4 answers

Sorry, I wasn't able to respond to that. Is there something else I can help with?

Sorry, I wasn't able to respond to that. Is there something else I can help with? Across all 365 apps. Is there a fix for this?

Microsoft Copilot | Windows Copilot | Copilot+ PC
asked 2025-12-09T11:13:41.5066667+00:00
Stephen McFadden (IT) 15 Reputation points
answered 2026-09-23T17:26:32.83+00:00
akram shahhar 0 Reputation points
1 answer

the microsoft copilot is not opening

trace id : Moderator note: PII removed

Microsoft Copilot | Windows Copilot | Copilot+ PC
asked 2026-09-21T15:00:27.0433333+00:00
Ritesh Maurya 0 Reputation points
commented 2026-09-23T09:58:20.1466667+00:00
Emma1-N 13,695 Reputation points Microsoft External Staff Moderator
1 answer

Copilot Issue Migration of Data

Following the recent Copilot update, one long-running master chat is still visible in my chat history but returns "Unable to load content. Try refreshing." Refreshing causes the application to freeze. Pages associated with this chat no longer…

Microsoft Copilot | Windows Copilot | Copilot+ PC
asked 2026-09-21T09:11:59.56+00:00
Quantum 0 Reputation points
commented 2026-09-23T09:53:19.4433333+00:00
Emma1-N 13,695 Reputation points Microsoft External Staff Moderator
1 answer

My Microsoft account .com does not have Talk to Copilot, Smart, or Vision features.

My Microsoft account [removed PII]@hotmail.com does not have Talk to Copilot, Smart, or Vision features. The same devices and browsers show these features immediately when I sign in with another Microsoft account. Please review the feature assignment for…

Microsoft Copilot | Windows Copilot | Copilot+ PC
asked 2026-09-19T05:09:02.9966667+00:00
CARLOS ALEX VILCA BUSTINZA 0 Reputation points
commented 2026-09-21T02:11:27.3566667+00:00
BryceSor 5,510 Reputation points Volunteer Moderator