Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,568 questions
15,568 questions with Microsoft Security | Microsoft Authenticator tags
0 answers
Adding a personal account to Outlook fails after using the Authenticator App
I have a Microsoft 365 Family subscription. I am trying to add my personal Outlook.com account, ******@outlook.com, to Outlook Desktop on Windows. The account was previously installed. Browser login works. Password works. Authenticator works. Outlook…
Microsoft Security | Microsoft Authenticator
asked
2026-10-05T20:35:49.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 38%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Scott Lange
0
Reputation points
asked
2026-10-05T20:35:49.96+00:00
Scott Lange
0
Reputation points
1 answer
My Account is hacked and might be deleted or relocated to another email
My microsoft account with email *@163.com has been hacked as a malicious verification code was entered, and now my account has been relocated to a email [[email protected]]. When I tried to login again it says that my email does not exist, so I could not…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,568 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 67%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 69%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERK%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Unable to log into Authenticator app
I got a new phone and am not able to log into my authenticator app because it’s asking for a code and I’m not receiving it. I don’t have access to my old phone anymore
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,568 questions
asked
2026-10-04T17:12:52.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 35%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIN%3C/text%3E%3C/svg%3E)
Ivana Ndangam
25
Reputation points
accepted
2026-10-05T18:38:03.4633333+00:00
Ivana Ndangam
25
Reputation points
2 answers
Microsoft OTP Change to Whatsapp
Hi Microsoft community, I have come across some odd occurrences lately - we have an app linked with SSO to our organization. User's typically use the SMS option to MFA in to the app. However, recently for a few users, the OTP has been sent via WhatsApp…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,568 questions
asked
2024-09-20T09:08:34.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 11%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
David Kilian
25
Reputation points
answered
2026-10-05T18:02:05.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 69%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Andile Thobile Ncube
0
Reputation points
1 answer
Uninitiated Autheticator verification requests
I have received at least 6 uninitiated authentication requests in the last 18 hours. How do I tell if I'm being attacked?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,568 questions
asked
2026-10-05T18:01:29.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 13%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETP%3C/text%3E%3C/svg%3E)
Tim Purcell
0
Reputation points
answered
2026-10-05T18:01:46.1633333+00:00
AI answer
4 answers
One of the answers was accepted by the question author.
Authenticator keeps prompting me for codes I didn't request
Authenticator keeps prompting me for codes I didn't request so I checked my account activity and it only shows my logins. Why am I getting all these prompts for codes?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,568 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 40%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
0 answers
I can't restore Ms authenticator backup
I use MS Authentificator for a several years, attached bunch of accounts to it, and always had backup with synchronization to my personal MS account. I already restored data from this synchronized backups several time, last time about a year ago and all…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,568 questions
asked
2026-10-05T16:39:59.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 40%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYP%3C/text%3E%3C/svg%3E)
Yauheni Patotski
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Someone is trying to sign in to my Microsoft account multiple times every day
Every day, I receive numerous login attempt notifications in my Microsoft Authenticator app. Each time, I have to reject the request by selecting "It's not me." I have already changed my password several times, but this hasn't helped – I…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,568 questions
asked
2026-08-10T09:36:42.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 7.000000000000001%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEB%3C/text%3E%3C/svg%3E)
Egor Bova
20
Reputation points
commented
2026-10-05T16:26:15.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 5%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Mark La Fave
0
Reputation points
1 answer
We need to create conditional access by device for a user
Several users are getting prompted in Microsoft Authenticator even though they are NOT trying to sign in Can we create a policy that limits sign in to only their devices?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,568 questions
asked
2026-10-05T16:12:38.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 13%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
Achilles G
0
Reputation points
answered
2026-10-05T16:20:57.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
109.8K
Reputation points MVP
Volunteer Moderator
0 answers
trying to get MS outlook to work on an Ipad.
every time I try to do something on outlook MS authenticator gets invoked. I tried to uninstall it but that doesn't work either. I just want to get rid of it so the outlook is standalone and has no dependence on another device. 908-625-2651
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,568 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 83%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
1 answer
I can't login to my personal Azure subscription using my personal email due to authenticator issues
Hi, If I try to login to my Azure subscription the username and password are accepted but I'm then I bumped to the use authenticator page. I don't get a notification from the authenticator on my phone and the only other option is to enter a code which is…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,568 questions
asked
2026-10-03T15:52:15.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 63%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
ROSS LARGE
0
Reputation points
edited an answer
2026-10-05T14:14:58.9166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 19%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
David Wong Zhen Fung
0
Reputation points Microsoft External Staff
1 answer
Cannot login to Azure Portal, there are no notifications in Authenticator mobile app
When trying to login to Azure Portal there are only 2 possibilities in web form, 6-chars code from Microsoft Authenticator or request confirmation via Microsoft Authenticator app. The problem is that Authenticator app shows only 8-digits code and in case…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,568 questions
asked
2026-10-03T15:10:52.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 75%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Leszek Buczkowski
0
Reputation points
edited an answer
2026-10-05T14:14:44.1266667+00:00
David Wong Zhen Fung
0
Reputation points Microsoft External Staff
1 answer
How to reset MFA?
Hello, Recently I've changed my phone and forgot to transfer the Authenticator app on it. Now I cannot access my azure account because it need approval from Authenticator app that I don't have access to. I tried logging in with different method, but…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,568 questions
asked
2026-10-05T07:34:47.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 85%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Andrej Milicevic
0
Reputation points
answered
2026-10-05T14:00:28.98+00:00
David Wong Zhen Fung
0
Reputation points Microsoft External Staff
1 answer
Authentication method
I no longer have access to the phone number on file for my account, is there anyway someone could change it to my personal email?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,568 questions
asked
2026-10-05T12:32:26.6866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 1%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETP%3C/text%3E%3C/svg%3E)
Tekia Pitts
0
Reputation points
answered
2026-10-05T12:32:39.7066667+00:00
AI answer
1 answer
Microsoft authenticator trouble
Microsoft authentication will not allow me to have access to notification passkey as too many people are registered even after deleting accounts
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,568 questions
asked
2026-10-05T08:38:16.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 4%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGC%3C/text%3E%3C/svg%3E)
Green Cross Pharmacy, Castleconnell, Limerick
0
Reputation points
answered
2026-10-05T08:38:27.86+00:00
AI answer
0 answers
LOOP Infinito! microsoft ajuda
Estou enfrentando esse problema de loop infinito há mais de 2 anos e, sinceramente, já não sei mais o que fazer. O suporte continua solicitando os mesmos métodos e procedimentos que já me foram passados anteriormente, mas que não funcionaram. Mesmo…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,568 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 22%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
1 answer
Accidentally deleted Azure MFA codes
I want to release my apps to Azure, but some time ago I accidentally removed my MFA from Microsoft Authenticator. Currently I cannot enter my Azure account anymore. Could you help me recovering it?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,568 questions
asked
2026-10-05T07:15:28.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 19%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELO%3C/text%3E%3C/svg%3E)
Luuk Oosterhuis
0
Reputation points
commented
2026-10-05T08:04:58.2933333+00:00
Luuk Oosterhuis
0
Reputation points
2 answers
Authenticator log in not working
I am trying to login using the authenticator but the page that flashes for me to put in the request does not appear. I do not get the verification code also. I deleted the app and refreshed it. Changed from Wi-Fi to data, all the option are not working.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,568 questions
asked
2026-10-04T19:47:10.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 14.000000000000002%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
B September
0
Reputation points
answered
2026-10-05T06:57:18.38+00:00
Sumit
44,606
Reputation points
Volunteer Moderator
0 answers
Authenticator App Verification
Hello. I am trying to sign into my account on the authenticator mobile app. But when I do, it gives me a code to put in from my account, which I can't access it because I am trying to sign into that said account. The only options are giving me the two…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,568 questions
asked
2026-10-05T02:21:26.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 83%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWM%3C/text%3E%3C/svg%3E)
Wardlow, Michael
0
Reputation points
asked
2026-10-05T02:21:26.23+00:00
Wardlow, Michael
0
Reputation points
2 answers
Hotmail account locked and unsuccessful verification
I was frozen out of my hotmail account last week. Upon logging back In with the correct credentials, I was asked to verify my account as it was a security risk. The option to verify via phone failed due to Microsoft error, the email is an old employer…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,568 questions
asked
2026-10-04T21:54:32.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 99%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKB%3C/text%3E%3C/svg%3E)
kieran ball
0
Reputation points
answered
2026-10-04T22:01:48.8733333+00:00
kieran ball
0
Reputation points