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Census Email

Hello - All of a sudden I am not getting all on my emails in my Outlook Inbox. It seems that some of the emails are being tagged Census and does not sure up in my Inbox. How do I get this straighten out so all my emails go to my Inbox? Thank you

Outlook | Web | Outlook.com | Email
asked 2026-11-08T01:25:27.2866667+00:00
Deb S 0 Reputation points
commented 2026-11-09T08:37:44.66+00:00
Kai-H 30,565 Reputation points Microsoft External Staff Moderator
3 answers

Translate Audio

"The AI-generated audio translation feature is not appearing in Microsoft Edge."

Microsoft Edge | Other | Windows 11
asked 2026-11-08T12:41:23.02+00:00
Javed Ahamad 0 Reputation points
answered 2026-11-09T08:36:45.9+00:00
Vikki-T 13,600 Reputation points Microsoft External Staff Moderator
1 answer

Azure OpenAI Responses API: image file_id fails with “Error while downloading file” in Foundry private BYO-storage setup

I’m investigating an image-input failure when calling the gpt-6-luna deployment through a Microsoft Foundry project endpoint. The image uploads successfully through the project-scoped Files API with purpose="assistants". However, referencing…

Microsoft Foundry
Microsoft Foundry

A unified Azure platform for creating and managing AI models, agents, and applications with built‑in enterprise security, monitoring, and governance

197 questions
asked 2026-11-06T14:05:39.2566667+00:00
Kristoffer Marboe 0 Reputation points
commented 2026-11-09T08:35:57.17+00:00
Kristoffer Marboe 0 Reputation points
1 answer

Organization identity validation: "You need permission" — verification link signs into "Microsoft Accounts" tenant instead of enrollment tenant

Our Organization (Public) identity validation for Artifact Signing is stuck at "Action Required". When I open the verification link, I get: "You need permission. You are currently logged in as <my account> on Entra Azure tenant…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,731 questions
asked 2026-11-09T08:31:03.59+00:00
현성 김 0 Reputation points
answered 2026-11-09T08:32:16.9633333+00:00

AI answer

2 answers

having issue while opening

while I'm going to open excel it's not oping and showing some issue

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-11-09T07:57:27.9966667+00:00
sudip mondal 0 Reputation points
answered 2026-11-09T08:31:23.23+00:00
Estrella721 47,675 Reputation points Independent Advisor
2 answers

surface pro 11 will not turn on. how do i get a reoair order?

My surface pro 11 will not turn on. I have tried all of the troubleshoots. I cant get a service order because the website keeps telling me to download a toolkit. If the machine won't turn on, obviously I can't download the toolkit!

Surface | Surface Pro | Power and battery
asked 2026-11-08T19:12:56.7733333+00:00
Gardner Thornton 0 Reputation points
answered 2026-11-09T08:30:32.2833333+00:00
Vikki-T 13,600 Reputation points Microsoft External Staff Moderator
1 answer

How to fix this error?

How to fix this error?

Windows for home | Windows 11 | Windows update
asked 2026-11-09T08:28:17.0033333+00:00
Aye Chan Maung 0 Reputation points
answered 2026-11-09T08:28:59.71+00:00

AI answer

1 answer One of the answers was accepted by the question author.

MSN Explorer add new member error

When trying to create a msn.com e-mail address for new member I get the following error code Failed to add ********@msn.com to your membership. If this problem persists,please contact customer support. (Error Code: 0x80045024) I have cleared the cache…

Microsoft Edge | Website issues | Windows 11
asked 2026-11-08T05:39:03.38+00:00
Surface-Devices 20 Reputation points
accepted 2026-11-09T08:28:51.18+00:00
Surface-Devices 20 Reputation points
2 answers

Windows 11 download

Currently Widows 7 Pro but need to upgrade to Widows 11

Windows for home | Windows 11 | Install and upgrade
asked 2026-11-09T07:53:22.2133333+00:00
Mark Bird 0 Reputation points
answered 2026-11-09T08:28:32.25+00:00
Estrella721 47,675 Reputation points Independent Advisor
0 answers

No back up found when re installing Authenticator onto new phone

Hi, I need help with my Microsoft authenticator app, I have lost my previous device and there are no back ups found when I reinstall onto my new device. Device Samsung Galaxy z Fold Android Account type : Personal Android Version: 17 One UI…

Microsoft Security | Microsoft Authenticator
asked 2026-11-09T08:28:14.7233333+00:00
Durrel Kannigan 0 Reputation points
2 answers

I accidently created two MIcrosoft 365 subscriptions

I accidently subscribed twice under two different Outlook emails. One subscription is Microsoft 365 Personal, one is Microsoft 365 Basic. I've worked out how to copy my documents from Basic to Personal, but the Personal subscription is under an email…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-09T07:49:25.21+00:00
Zyanya 0 Reputation points
answered 2026-11-09T08:25:11.8433333+00:00
DaveM121 946.7K Reputation points Independent Advisor
1 answer

How to deactivate this

Ineed to remove my card details from Azure .But active subscription optio prevents me from that.So i need to deeactivate this too

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,158 questions
asked 2026-11-09T08:22:48.42+00:00
TS 0 Reputation points
answered 2026-11-09T08:23:29.9666667+00:00

AI answer

1 answer

South Korea: Artifact Signing organization validation failed after successful Verified ID - request backend review

Our Public / Organization identity validation for Azure Artifact Signing changed to Validation Fail with no reason shown in the portal. Please route this to the Artifact Signing identity-validation team for a backend review before we resubmit. …

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,731 questions
asked 2026-11-09T08:20:28.37+00:00
명진 나 0 Reputation points
answered 2026-11-09T08:21:30.2766667+00:00

AI answer

0 answers

Time critical: Please help escalate Azure support case 2611050050000330 to Microsoft for Startups team

Azure support case 2611050050000330 raised 05 November 2026, 07:15 am. No response or updates since. It is time critical for us now. Could you please help escape to Microsoft for Startups team?

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,890 questions
asked 2026-11-09T08:18:39.24+00:00
Sergey 0 Reputation points
1 answer

Microsoft Advertising Shopping: offers Active in Merchant Center but new campaign shows "No products targeted" since Nov 4, 2026

Hello, Since November 4, 2026 at about 01:00 UTC, our two active Shopping campaigns (F****, one Standard Shopping campaign and one S**** remarketing campaign) almost stopped serving at the same time. No change was made on our side: no change to bids,…

Microsoft Advertising | Microsoft Merchant Center | Feed management
asked 2026-11-06T20:27:43.69+00:00
Stephane F 0 Reputation points
edited an answer 2026-11-09T08:15:16.27+00:00
MS Advertising - Vahid 580 Reputation points Microsoft External Staff Moderator
2 answers

Request for Assistance with Computer Storage and OneDrive File Management possibly a call back

Hello, I would like to speak with a representative regarding the storage on my computer and my OneDrive account. I am looking for guidance on understanding how my files are currently stored and synchronized between my device and OneDrive. I would also…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-11-08T18:44:25.3433333+00:00
Jessica Judith Velasquez 0 Reputation points
answered 2026-11-09T08:14:37.3066667+00:00
Vikki-T 13,600 Reputation points Microsoft External Staff Moderator
2 answers

We have a charge on our Capital One/Discover card that I do not recognize - [moderator's note: PII removed]

This charge is on my husband's account - [moderator's note: PII removed]. Description is "Microsoft*Microsoft 36 MSBILL.INFO WA" I have no idea what this is and we never use [customer's husband]' account for this type of purchase. Can you…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-08T17:53:47.02+00:00
Mary Holden 0 Reputation points
edited the question 2026-11-09T08:11:00.7133333+00:00
Vikki-T 13,600 Reputation points Microsoft External Staff Moderator
2 answers

Sharepoint files got deleted by "System Account"

I noticed our sharepoint files got deleted by "System Account" itself. How to stop the deletion? However we managed to recover back the files from sharepoint recycle bin. Please advise on this issue... and what cause of the deletion?

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-11-09T01:20:41.53+00:00
Ahwazy Sapawi 0 Reputation points
edited an answer 2026-11-09T08:07:31.4766667+00:00
Jade Ng 16,620 Reputation points Microsoft External Staff Moderator
2 answers

Error in opening word

word has run into an error that is preventing it frrom working correctly.word will need to be closed as a result.

Microsoft 365 and Office | Word | Other | Windows
asked 2026-11-09T07:56:28.0866667+00:00
Superintendent VIMSAR 0 Reputation points
answered 2026-11-09T08:07:20.5733333+00:00
Stefan Blom 357.3K Reputation points MVP Volunteer Moderator
2 answers

PC stuck in endless reboot before reaching desktop (file replacement loop)

Hi, got a machine here that's stuck in a boot loop. Every time it turns on, it tries to do some file replacement stuff, fails, and reboots without ever getting to the login screen or desktop. Does anyone know how I can find out which files it's trying to…

Windows for business | Windows Server | Performance | Other
asked 2026-11-09T06:20:28.92+00:00
Patel Vihaan 60 Reputation points
answered 2026-11-09T08:06:00.17+00:00
Domic Vo 36,835 Reputation points Independent Advisor