We have a charge on our Capital One/Discover card that I do not recognize - $138.76 acct ending in 1071

Use Manage your payments → Investigate while signed in to the Microsoft account associated with the charged card; neither a public forum nor its contributors can access the transaction and identify it directly.^1^

Investigate the $138.76 charge

1. Open Microsoft’s Manage your payments page: https://go.microsoft.com/fwlink/?linkid=2246882
2. Sign in with your husband’s personal Microsoft account first.
3. Select Investigate and enter the requested card and transaction information.
4. Check whether it identifies the Microsoft account or purchase associated with the card.

You already checked the subscription under your account, so the next new check is the complete order history, which includes apps, games, and other purchases—not only subscriptions:

1. Open https://account.microsoft.com/billing/orders.
2. Select Payment & billing → Order history.
3. Set the date range to include the charge date.
4. Look for a Completed or Redeemed transaction for $138.76.
5. Repeat this under your husband’s account and any other Microsoft accounts either of you has used. Microsoft notes that multiple accounts or another family member can explain a card charge that is missing from one account’s history.^2^

Do not assume the separate $106.74 transaction explains the $138.76 charge. Microsoft lists recurring subscriptions, family purchases, retried declined payments, split orders, pre-orders, and in-app purchases among possible explanations.^1^

If the charge is found

Open Order details to identify the product and payment method. If it is an unwanted subscription renewal, open Services & subscriptions, select the subscription, and review the available cancellation, recurring-billing, or refund options.

If the transaction appears in your account but neither of you authorized it, contact Microsoft Support:

1. Open https://go.microsoft.com/fwlink/?linkid=2258619.
2. Enter Unrecognized billing charge and select Get Help.
3. If it remains unresolved, select Contact Support and use the offered contact option.^1^

If the charge is not found

Contact the card issuer promptly, report the transaction as unauthorized, and ask it to:

• Open a billing dispute.
• Prevent additional charges.
• Determine whether the card should be blocked and replaced.

Microsoft specifically advises telling the payment provider if the card information may be compromised; disputing only the existing charge does not prevent further fraudulent transactions.^1^

For privacy, remove the posted names, telephone number, email address, and card details from this public question. Responses cannot be sent privately by email or telephone from this forum.

References

1. How to investigate a billing charge from Microsoft | Microsoft Support
2. View your Microsoft Store order history | Microsoft Support