478,734 questions

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1 answer One of the answers was accepted by the question author.

I don’t have my Authenticator device

I need to pay an invoice to Microsoft but I no longer have my authenticator app due to my old phone breaking - I am caught in a loop and desperate to pay you before I lose my services. What number can i call to speak to someone so that I can pay this…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,443 questions
asked 2026-10-12T19:37:28.9966667+00:00
Nigel De Badgecoe 20 Reputation points
accepted 2026-10-12T20:18:21.6233333+00:00
Nigel De Badgecoe 20 Reputation points
1 answer One of the answers was accepted by the question author.

Teams Channel isn't Updating and Members can't join meetings.

I created a Teams shell, so my students could join lectures online if they can't make it in-person. However, we have ran into a few issues: Some students aren't able to see the live meetings when they click into the shell. They'll typically have to…

Microsoft Teams | Microsoft Teams for education | Teams and channels | Other
asked 2026-10-09T18:11:55.29+00:00
Harris Jr., Kevin 20 Reputation points
accepted 2026-10-12T19:46:29.55+00:00
Harris Jr., Kevin 20 Reputation points
8 answers One of the answers was accepted by the question author.

Why get rid of the ability to lock tabs in workspaces?

Not sure why getting rid of the lock tab function would be an improvement? I used it to organize multiple different tabs to create a "shortcut" function to navigate through different windows with ease, now everything is a mess and very…

Microsoft Edge | Tabs, address bar, and search | Windows 11
asked 2026-03-19T21:23:26.6466667+00:00
Nicole Chappell 180 Reputation points
commented 2026-10-12T19:09:17.8966667+00:00
Justin Grinstead 0 Reputation points
3 answers One of the answers was accepted by the question author.

I LOST MY ACCOUNT, CONTACTED MICROSOFT FOR SUPPORT BUT RECEIVED NOTHING, EVEN A REPLY

I lost my microsoft account due to a hacker, I tried to change the password, but the hacker changed everything like the linked gmail. I tried to contact for support but received no replies or news (even tho I provided 2 old passwords of the accounts,…

Microsoft 365 and Office | Other
asked 2026-10-11T14:22:39.1533333+00:00
chui zhi 20 Reputation points
commented 2026-10-12T19:02:31.98+00:00
Bulldog 4,870 Reputation points
1 answer One of the answers was accepted by the question author.

Changing Case in Onenote

How can I change sentence case in Onenote????????????

Microsoft 365 and Office | OneNote | For business | Windows
asked 2025-07-17T12:09:38.3133333+00:00
Richard D'Angelo 20 Reputation points
commented 2026-10-12T18:51:17.9433333+00:00
Mike Nicklin 0 Reputation points
3 answers One of the answers was accepted by the question author.

My word app keeps freezing, showing the rainbow spinning circle, everytime I do anything in a document.

Hi, I'm a nursing student and have to do a lot of work in Word. I use the desktop version but today it started freezing and showing the spinning rainbow circle and I can't click on anything, even the tool bar outside the window doesn't work. I have to…

Microsoft 365 and Office | Word | For education | MacOS
asked 2026-10-10T23:48:42.68+00:00
Hailey 20 Reputation points
commented 2026-10-12T18:44:26.1266667+00:00
Bob Jones AKA CyberTaz MVP 438K Reputation points
2 answers One of the answers was accepted by the question author.

New Outlook workaround to Keep selected emails and bulk delete the rest. Replaces the classic Outlook function

New Outlook workaround: Keep selected emails and bulk delete the rest If you miss the old Outlook ability to flag emails you want to keep and then bulk delete everything else, here's a workaround I found in New Outlook: Create a category called KEEP…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-07T13:48:27.7566667+00:00
Dipsofacto 20 Reputation points
commented 2026-10-12T18:32:39.7266667+00:00
Dipsofacto 20 Reputation points
6 answers One of the answers was accepted by the question author.

How to delete messages in phone link

For some reason even though I delete the messages on my phone they remain on my PC. I was told to click the X by the side of them but there is no X. I have reset my PC and tried to repair or rest link to windows but it says it cant do this

Windows for home | Windows 11 | Connect Phone and PC
asked 2026-03-30T21:16:43.3166667+00:00
b h 40 Reputation points
edited a comment 2026-10-12T18:00:09.3633333+00:00
Mama Joan 10 Reputation points
1 answer One of the answers was accepted by the question author.

Daily chat limit triggered after only a few prompts

Daily chat limit is being triggered after only a few prompts across multiple sessions/devices following the recent Copilot experience update. This is a change since the last upgrade to CoPilot on a desktop running Win 11

Microsoft Copilot | Windows Copilot | Feature
asked 2026-10-12T17:41:32.7233333+00:00
vonrickstr 20 Reputation points
accepted 2026-10-12T17:53:45.9733333+00:00
vonrickstr 20 Reputation points
6 answers One of the answers was accepted by the question author.

Windows 11 23H2 → 25H2 upgrade fails with 0xC1900101-0x40017 during SECOND_BOOT

Windows 11 Pro 23H2 cannot be upgraded to Windows 11 25H2. The upgrade consistently fails with: 0xC1900101-0x40017 "The installation failed in the SECOND_BOOT phase with an error during BOOT operation." The installation reaches approximately…

Windows for home | Windows 11 | Windows update
asked 2026-06-17T17:02:23.7833333+00:00
Mario Kermiet 30 Reputation points
commented 2026-10-12T17:50:01.6133333+00:00
Herman Prive 0 Reputation points
2 answers One of the answers was accepted by the question author.

Apply rules to junk folder??

Will Microsoft ever let us apply filters to the junk folder? I receive hundreds of e-mails to my spam folder with the same 10 fake company names that I have to sift through to make sure no important e-mails were accidentally sent to my spam folder; which…

Outlook | Web | Outlook.com | Email
asked 2026-09-14T19:52:43.64+00:00
Jace T 20 Reputation points
commented 2026-10-12T17:20:57.94+00:00
Hornblower409 16,950 Reputation points
1 answer One of the answers was accepted by the question author.

How to remove old account

How can I remove an old account off of authenticator. There is no option to remove it just rename it.

Microsoft Security | Microsoft Authenticator
asked 2026-10-12T13:45:15.3866667+00:00
Heather June 20 Reputation points
accepted 2026-10-12T17:11:50.9033333+00:00
Heather June 20 Reputation points
1 answer One of the answers was accepted by the question author.

How to install Xlwings lite

I am trying to install Xlwings Lite, but I am unable to find it in the Add-ins Store. When I attempted to install it through the Marketplace, I received the following message: "Microsoft 365 has been configured to prevent individual users from…

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-10-12T15:25:10.77+00:00
Sowjanya (Anya) Yelluripati 20 Reputation points
accepted 2026-10-12T16:59:39.9133333+00:00
Sowjanya (Anya) Yelluripati 20 Reputation points
3 answers One of the answers was accepted by the question author.

Microsoft Entra Connect Sync 2.6.84.0 - ContainerPicker UI error: embedded resource name mismatch in ContainerPicker.dll

After a clean installation of Microsoft Entra Connect 2.6.84.0, the Synchronization Service Manager throws the following error when attempting to select containers (OU filtering) via the UI: An error was encountered while selecting containers: Could not…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-08-21T11:35:09.9966667+00:00
Bartosz Czerek 25 Reputation points
accepted 2026-10-12T16:07:17.0166667+00:00
Bartosz Czerek 25 Reputation points
1 answer One of the answers was accepted by the question author.

Unable to set up new E5 sandbox — subscriptions show as Deleted

I have two Microsoft 365 Developer Program E5 sandbox subscriptions that have expired and are now showing as "Deleted" on my Developer Program dashboard. When I go to my profile page, there is no "Set up E5 subscription" button…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-09-25T20:04:28.0966667+00:00
Diksha Bhura 20 Reputation points
accepted 2026-10-12T15:56:28.1533333+00:00
Diksha Bhura 20 Reputation points
1 answer One of the answers was accepted by the question author.

Constant receiving phatom drafts

I'm receiving phantom drafts; I'm not able to delete them, they just show up again and again. I have no rules, no forwarding; I can't edit anything After I delete the emails, they show up again. The message says that I got hacked and I have to pay a…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-09T16:57:56.1666667+00:00
Gonçalo Moura 20 Reputation points
commented 2026-10-12T15:49:32.6733333+00:00
Gonçalo Moura 20 Reputation points
2 answers One of the answers was accepted by the question author.

How to share Microsoft 365 resources (in our case meeting rooms) with external domain?

Hello. We have 2 meeting rooms in the Microsoft 365 admin center -> resources -> rooms&equipments. We want to share them with other company's users, whith whom we do not have any trust relationships, so they can see which rooms are available…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-08T13:09:54.05+00:00
Aydin Yusifov 20 Reputation points
commented 2026-10-12T15:47:03.6433333+00:00
Helen Luu 3,555 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Wrong time zone displayed on my Teams profile

My Teams profile shows my working hours and local time around 8 hours ahead of the actual time. The time is set correctly on my Mac. The correct timezone is also selected (London GMT) on my Outlook web profile. How do I force Teams to display the…

Microsoft Teams | Microsoft Teams for business | Teams for Mac
asked 2026-10-12T13:34:06.28+00:00
Andrew Molloy 20 Reputation points
commented 2026-10-12T15:43:04.9733333+00:00
Heimerdinger 1,210 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Clarification on PAYG Requirement for DSPM for AI (DSPM)

Hello Team, We are currently evaluating Microsoft Purview DSPM for AI and would like clarification regarding the relationship between DSPM for AI and the Microsoft Purview Pay-As-You-Go (PAYG) billing model. Based on Microsoft documentation, we…

Microsoft Security | Microsoft Purview
asked 2026-10-11T08:29:30.12+00:00
Nancy Daniel 40 Reputation points
accepted 2026-10-12T15:24:14.3366667+00:00
Nancy Daniel 40 Reputation points
1 answer One of the answers was accepted by the question author.

Azure Blob vaulted backup stuck in ProtectionError/SubscriptionSuspended after subscription reactivation

An Azure Blob vaulted backup instance remains stuck after its Azure subscription was briefly suspended and then reactivated. Current backup-instance state: provisioningState: SubscriptionSuspended currentProtectionState: ProtectionError …

Azure Backup
Azure Backup

An Azure backup service that provides built-in management at scale.

1,825 questions
asked 2026-08-18T02:58:00.8533333+00:00
Clayton Parker 20 Reputation points
commented 2026-10-12T14:55:55.3366667+00:00
Hugo Rodrigues 0 Reputation points