143 questions with Microsoft Copilot | Windows Copilot | Feature tags

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Copilot Keyboard characters (Erin/Kyle) cannot send messages — Send button remains disabled since Sep 24, 2026

Since around September 24, 2026, I have been unable to chat with the Copilot Keyboard desktop characters Erin and Kyle. When I click Erin, the character chat window opens normally and displays the prompt asking me to talk to Erin. I can type text into…

Microsoft Copilot | Windows Copilot | Feature
asked 2026-10-04T01:07:19.5966667+00:00
AS 20 Reputation points
edited the question 2026-10-11T01:16:05.7366667+00:00
AS 20 Reputation points
1 answer

I want to restore the original version of Copilot

Subject: Request to Restore Previous Copilot Experience Hello, I am requesting the restoration of the previous version of Copilot that I was using before the recent update. My concern is not that the previous version always agreed with me. In fact, it…

Microsoft Copilot | Windows Copilot | Feature
asked 2026-09-28T00:24:44.07+00:00
Ozeilia Donnette Reynolds 10 Reputation points
commented 2026-10-10T22:16:29.3633333+00:00
Nyall Grocutt 0 Reputation points
2 answers

Copilot chat resets scroll position to beginning

When I open a long historical chat and continue the conversation, Copilot frequently jumps back to the start of the conversation instead of keeping me at the latest message. This occurs after reopening the chat or after sending a new message. For long…

Microsoft Copilot | Windows Copilot | Feature
asked 2026-10-09T18:44:39.1533333+00:00
Kunal Jagtap 0 Reputation points
answered 2026-10-10T17:38:55.6833333+00:00
Kunal Jagtap 0 Reputation points
2 answers One of the answers was accepted by the question author.

But bring back this copilot he was friendly and helpful

Screenshot 2026-10-07 162033.png it helped during small-small windows issues and I learnt how to fix the issues.

Microsoft Copilot | Windows Copilot | Feature
asked 2026-10-09T09:53:42.7533333+00:00
Harshvardhan Yadav 20 Reputation points
answered 2026-10-09T09:58:24.3166667+00:00
Harshvardhan Yadav 20 Reputation points
1 answer One of the answers was accepted by the question author.

What is a Task on Copilot

I've never before been told I've hit my Task Limit on Copilot for the month. The month just started and it's telling me I've reached my Task LImit and have to upgrade. I asked Copilot not 2 months ago if it was going to start charging us as ChatGPT is…

Microsoft Copilot | Windows Copilot | Feature
asked 2026-10-06T04:57:18.73+00:00
Susan Asher 25 Reputation points
edited a comment 2026-10-07T09:23:45.5766667+00:00
Vikki-T 12,060 Reputation points Microsoft External Staff Moderator
1 answer

No matter how many time I tell copilot to ONLY answer or talk when I say copilot never works

No matter how many time I tell Copilot to ONLY answer or talk when I say " Copilot, " it never works, say ok i got it i wont answer or talk unless you say copilot , is there a way to only listen and talk when i call it copilot. i can use it…

Microsoft Copilot | Windows Copilot | Feature
asked 2026-10-03T11:48:53.5733333+00:00
Johnny 0 Reputation points
commented 2026-10-07T08:41:55.8833333+00:00
Clary-N 16,995 Reputation points Microsoft External Staff Moderator
1 answer

COPILOT SCREENSHOT STOPPED WORKING

Copilot screenshot capture stopped working suddenly 2 days ago. Snipping Tool works. Permissions ON. Capture services healthy. Issue is isolated to Copilot’s backend screenshot module. Local diagnostics show no Windows faults. Please verify backend…

Microsoft Copilot | Windows Copilot | Feature
asked 2026-09-25T18:44:20.2+00:00
JUNIOR PELICANO 0 Reputation points
commented 2026-10-06T09:45:15.3966667+00:00
Clary-N 16,995 Reputation points Microsoft External Staff Moderator
1 answer

"You've reached your limit" response from copilot

I've been a daily Copilot user for many months. Only recently I've begun receiving "You've reached your limit; try again at 5 PM" messages. On several occasions this occurred during my first session of the day, after approximately 20 minutes of…

Microsoft Copilot | Windows Copilot | Feature
asked 2026-10-04T17:57:38.4433333+00:00
Mojo Magic 5 Reputation points
edited an answer 2026-10-05T06:07:44.48+00:00
Ian-T 13,535 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Copilot vision crashing on startup

Hi there, I have a new laptop (Asus Vivobook s16) with copilot installed, Ive been able to use all other features perfectly fine, however, whenever I start up copilot vision to try it out and share my screen, it crashes within 5 seconds. It speaks fine…

Microsoft Copilot | Windows Copilot | Feature
asked 2026-10-04T12:31:57.0733333+00:00
Oscar Law 20 Reputation points
commented 2026-10-04T12:36:49.7+00:00
Oscar Law 20 Reputation points
1 answer

Copilot Windows app ignores download-location preference for generated Word/PDF files

Problem: In the standalone Microsoft Copilot app on Windows, generated documents do not allow the user to choose a download location. For example, after Copilot generates a Word document, the available options include Save to OneDrive, Save as Word doc,…

Microsoft Copilot | Windows Copilot | Feature
asked 2026-10-01T16:19:00.73+00:00
THOMAS BARTHOLOMEW 0 Reputation points
answered 2026-10-02T07:01:57.6633333+00:00
Hendrix-V 19,940 Reputation points Microsoft External Staff Moderator
1 answer

Co-pilot key ---- advanced keyboard settings

I thought I read that the "customize copilot key" in the keyboard setting was supposed to be giving us an option to change it back to CTRL. This is really frustrating as a key command user who uses that key ALOT. After recent updates I only…

Microsoft Copilot | Windows Copilot | Feature
asked 2026-10-01T18:39:30.8133333+00:00
L Waters 0 Reputation points
answered 2026-10-01T18:39:45.07+00:00

AI answer

1 answer

problems with the updated copilot restrictions

i am writing to you because i ma having problems with copilot after the new update copilot doesnt function the same way, You said: you created it last week what changed? Copilot said: I don't know exactly what changed between the experience you had last…

Microsoft Copilot | Windows Copilot | Feature
asked 2026-09-25T18:50:56.44+00:00
Sami Sami 0 Reputation points
commented 2026-10-01T14:15:20.94+00:00
Thomas4-N 22,395 Reputation points Microsoft External Staff Moderator
1 answer

Feature Request - Temporal Context Awareness Across Multi-Day Conversations for Copilot

Dear Microsoft Copilot Team, I would like to share small feedback regarding a recurring issue experienced while using Copilot for day-to-day research, drafting, and legal work. Copilot appears to treat a conversation thread as a single continuous…

Microsoft Copilot | Windows Copilot | Feature
asked 2026-09-30T10:28:27.8466667+00:00
Arjun A 0 Reputation points
answered 2026-09-30T18:26:00.6466667+00:00
Haytham-C 5,635 Reputation points Microsoft External Staff Moderator
1 answer

Cannot generate images on copilot - Tried all recommended resolutions and at a loss

For approximately 4-5 days, I have been unable to generate images using Microsoft Copilot. Every image generation request fails, including simple and non-sensitive prompts such as "generate an image of an apple" and "generate an image of a…

Microsoft Copilot | Windows Copilot | Feature
asked 2026-08-05T21:09:52.7833333+00:00
Kim Hartley 10 Reputation points
commented 2026-09-26T11:24:38.2133333+00:00
Vikki-T 12,060 Reputation points Microsoft External Staff Moderator
6 answers

Copilot not generating useable download links

Hi all, Experiencing an issue with Copilot where when creating spreadsheets and documents, Copilot is not able to provide a working download link. For example, if I ask it to create a Word document called "Test", it will reply saying that…

Microsoft Copilot | Windows Copilot | Feature
asked 2025-07-30T12:18:32.7566667+00:00
Will Davey 180 Reputation points
answered 2026-09-26T02:36:46.3633333+00:00
KennethCantor-3294 0 Reputation points
1 answer

Microsoft CoPilot Chat Engine Breaks to Multi-Question Bulk Chat Loading Whilst Conducting Read-Throughs

Sometimes when using Microsoft CoPilot to conduct Deep | Frontier Research; out of own User tendency Self will often read through multiple stacked sections; highlighting to longer paragraph exploratory or interrogative insighted questions along the…

Microsoft Copilot | Windows Copilot | Feature
asked 2026-09-21T00:07:36.65+00:00
W4hn51nn 0 Reputation points
answered 2026-09-22T07:15:05.5466667+00:00
Carl-L 23,280 Reputation points Microsoft External Staff Moderator
1 answer

Copilot placed on Cooldown

Copilot was put on cooldown is still active after 2 days. how long will the cooldown last?

Microsoft Copilot | Windows Copilot | Feature
asked 2026-09-14T22:24:55.3033333+00:00
Michael McClain 0 Reputation points
commented 2026-09-18T09:00:00.1233333+00:00
Clary-N 16,995 Reputation points Microsoft External Staff Moderator
1 answer

Copilot Tasks (PREVIEW) incorrectly shows “You’ve reached your Tasks limit” on Microsoft 365 Consumer Premium

Hi everyone, I’m using Microsoft 365 Consumer Premium, which includes Copilot Premium with Extensive Use and no monthly AI usage limits according to Microsoft’s documentation. However, my Copilot Tasks (PREVIEW) feature has stopped running entirely. In…

Microsoft Copilot | Windows Copilot | Feature
asked 2026-06-24T11:32:53.43+00:00
Tim Ricard 0 Reputation points
commented 2026-09-17T22:02:35.4466667+00:00
Jim H 0 Reputation points
2 answers

Severe and disruptive issues with Copilot image generation

The following is based on a summary written by Microsoft Copilot, using factual events from my conversation with the assistant. I expect Microsoft’s internal logs to confirm these events. I am experiencing severe and disruptive issues with Copilot image…

Microsoft Copilot | Windows Copilot | Feature
asked 2026-09-16T04:32:52.01+00:00
john Koudal 0 Reputation points
answered 2026-09-17T08:25:38.96+00:00
john Koudal 0 Reputation points
1 answer

Copilot (Free License) Missing in Word and Excel

Our staff who have been using the free Copilot on Windows are saying Copilot is missing from their Word and Excel applications. Has Copilot (free license) been stripped from the MS Office suite?

Microsoft Copilot | Windows Copilot | Feature
asked 2026-09-15T15:55:01.4533333+00:00
AJ-4596 20 Reputation points
commented 2026-09-17T06:39:51.59+00:00
Hendrix-V 19,940 Reputation points Microsoft External Staff Moderator