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Unable to Contact Azure Billing Support – Unexpected Free Trial Charges

Hello, I signed up for the Azure Free Trial and did not knowingly agree to continue with a paid subscription. I have received an unexpected invoice of €2.31 and have additional unbilled charges of approximately €2.06. I have deleted my Azure resources,…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,075 questions
asked 2026-10-15T08:55:25.7666667+00:00
Filip Stanciu 0 Reputation points
answered 2026-10-15T08:56:11.84+00:00

AI answer

1 answer One of the answers was accepted by the question author.

Already opened emails

Hi - if the new outlook opened whilst the classic outlook was already open, with several emails already opened, can it open automatically the emails already opened? I cannot open the classic outlook anymore

Outlook | Windows | New Outlook for Windows | For business
asked 2026-10-15T08:54:59.4433333+00:00
Flavia Zoica 0 Reputation points
accepted 2026-10-15T09:32:08.14+00:00
Flavia Zoica 0 Reputation points
0 answers

Xbox 360 Live Sign-In Error 8015190A on Both Xbox 360 and Xbox Series X

Hello, I'm experiencing a persistent Xbox Live authentication issue with my Microsoft account. My account works normally on Xbox Series X, but whenever I try to connect to Xbox Live through the Xbox 360 system, I receive error code 8015190A. This happens…

Microsoft Security | Microsoft Entra | Other
asked 2026-10-15T08:53:14.4433333+00:00
bear 0 Reputation points
1 answer

Virtual Machine: Azure AD Login and RDP Connection Issue for Non-Admin Users

Problem description I am experiencing issues with a Windows virtual machine in Azure used for managing Remote Desktop Services (RDS). After deploying the Microsoft Entra ID login extension (AADLoginForWindows), non-admin users are unable to connect via…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-15T08:51:45.27+00:00
Vijay Pandey 0 Reputation points
answered 2026-10-15T09:57:08.19+00:00
Palanikumar Annamalai 0 Reputation points
1 answer

I need an old invoice for a closed subscription

Hello, I need an old invoice for a closed subscription ( Microsoft Azure Sponsorship) . I need this invoice for my finance department. The number invoice is E0800WKOSB MSFT AZURE, transaction date is 17.06.2025 and value is 27.42 EU. Please send me a…

Azure Cloud Services
Azure Cloud Services

An Azure platform as a service offer that is used to deploy web and cloud applications.

1,024 questions
asked 2026-10-15T08:49:39.22+00:00
MARIAN FOARFA 0 Reputation points
commented 2026-10-15T09:05:31.74+00:00
MARIAN FOARFA 0 Reputation points
0 answers

resolving Outlook new app launch issues

앱 실행 시, 첨부와 같은 알림만 계속 확인이 되어 문제 해결 방법을 자세히 알려주시길 부탁드립니다. (① 설정 -> Outlook 앱 -> 복구 or 초기화 둘 다 진행, ② 앱 삭제 후 재설치 여러번 시도 하여도 첨부와 같은 형상이 계속 나타남.)

System Center Service Manager
asked 2026-10-15T08:45:08.8+00:00
Park Doah 0 Reputation points
2 answers

Outlook.com Hotmail emails blocked with error 554 5.7.520 AS(4810)

My personal Outlook.com (Hotmail) account has been rejecting outgoing business emails for three days with error 554 5.7.520 AS(4810). I send only 8–10 emails daily. I do not attach catalogues or other files, and my recent account activity appears…

Outlook | Web | Outlook.com | Email
asked 2026-10-15T08:41:59.49+00:00
Khawaja Javed Iqbal 0 Reputation points
answered 2026-10-15T10:25:07.3933333+00:00
SD - IA 181.2K Reputation points Independent Advisor
2 answers

How to shrink recovery partition size? (too large)

Recovery partition size seems too large for me. Ive always seen its size be around 100mb-1gb, but 20gB?. Windows came pre-installed on this laptop so its probably the manufacturer partition to restore the machine to factory. Given this assumption i…

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-10-15T08:39:51.74+00:00
aaronzuito ‎ 0 Reputation points
answered 2026-10-15T09:19:36.7933333+00:00
Ivan B 125.1K Reputation points Independent Advisor
1 answer

Windows Hello for Business Provisioning Failure Preventing RDP Logon

Environment    Target Device  Windows 11  Microsoft Entra ID Joined  Device Name: DESKTOPxxxx    Affected User  UserA  Microsoft Entra ID user  Added to the target device as an AzureAD user  Member of the local Administrators group  …

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-15T08:38:12.95+00:00
Kodama Ippei 0 Reputation points
answered 2026-10-15T08:40:56.3866667+00:00

AI answer

2 answers

Account hacked

My Microsoft account was hacked and the details were changed. Is there a way to recover it or transfer purchases to another account?

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-15T08:35:06.0366667+00:00
Akie Kawahara 0 Reputation points
answered 2026-10-15T09:15:47.9633333+00:00
DYARI BARHAM 37,926 Reputation points Independent Advisor
1 answer

issue activating Microsoft Excel on a Mac running macOS Catalina 10.15.8

We are experiencing an issue activating Microsoft Excel on a Mac running macOS Catalina 10.15.8, and would appreciate your assistance.   Details of the issue: Operating system: macOS Catalina 10.15.8 Excel version: 16.66 Error message: Unknown Error…

Microsoft 365 and Office | Excel | For business | MacOS
asked 2026-10-15T08:24:12.0666667+00:00
Michael Simpson 0 Reputation points
edited an answer 2026-10-15T12:55:01.1633333+00:00
Julie Huynh 3,940 Reputation points Independent Advisor
2 answers

Request Number: certOldMicroReq214965

Certification Name: __AI-102 Designing and Implementing a Microsoft Azure AI Solution __ Request Number: certOldMicroReq214965 i have taken this exam but unable to download the certificate/ Transcript

Community Center | Not monitored
asked 2026-10-15T08:23:49.05+00:00
Selvaraj-2678 0 Reputation points
answered 2026-10-15T09:03:06.8466667+00:00
Julian Sharp 45,606 Reputation points
2 answers

Outlook email issue

Why has the font of my outgoing emails changed in the recipients’ inboxes, even though my email settings are set to Calibri, Regular, size 12?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-15T08:22:59.6166667+00:00
Mohamed Saleem 0 Reputation points
answered 2026-10-15T08:50:30.9+00:00
Demi Nguyen 2,510 Reputation points Independent Advisor
2 answers

Unit Conversions

Does Intra-class conversions take precedence over Standard conversions?

Microsoft 365 and Office | Other
asked 2026-10-15T08:20:57.29+00:00
Anish Gurung 0 Reputation points
answered 2026-10-15T08:55:08.6233333+00:00
Francisco Montilla 31,530 Reputation points Independent Advisor
0 answers

Urgent Assistance Required — Child’s Microsoft Account Compromised and Email/Recovery Information Changed

My family uses Microsoft Family Safety, and my son's Microsoft account has been compromised. The attacker changed the email address associated with his account to an email address belonging to another person and also changed the account's recovery email…

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

318 questions
asked 2026-10-15T08:16:36.47+00:00
R.S 0 Reputation points
2 answers

Camera not detected or not connected

After an update, there's a message that popped out saying it cannot find the camera or the camera is not connected. I have tried all the options recommended on google and nothing seemed to resolve the issue.

Windows for home | Windows 11 | Windows update
asked 2026-10-15T08:16:27.3533333+00:00
Penny de Leon 0 Reputation points
answered 2026-10-15T08:50:29.83+00:00
DaveM121 939.2K Reputation points Independent Advisor
0 answers

IoT Hub / DPS server certificate chain size: will it stay under 4 KB for constrained devices?

We run cellular sensors on the Nordic nRF9160. They connect over MQTT (port 8883) to Azure IoT Hub and provision through DPS, using X.509 device authentication. The TLS handshake runs inside the modem, and the modem only accepts a server certificate…

Azure IoT Hub
Azure IoT Hub

An Azure service that enables bidirectional communication between internet of things (IoT) devices and applications.

1,347 questions
asked 2026-10-15T08:12:58.0666667+00:00
Max Haynes 0 Reputation points
2 answers

Azure for Students eligibility issue

Hello Microsoft Azure Support, I am a currently enrolled university student at Universitas Teknologi Yogyakarta (UTY), Indonesia. My GitHub Student Developer Pack is active, and I use my university student email address for academic verification. I have…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-10-15T08:12:17.72+00:00
Ahmad Ikhsan Setiaji 0 Reputation points
answered 2026-10-15T08:39:46.2566667+00:00
Nam-D 4,410 Reputation points Microsoft External Staff Moderator
0 answers

How can I get the result of azure document intelligence get_analyze_batch_result

I am setting up a batch request to azure document intelligence using the async interface like the following and saving the continuation token. Then in a queue I poll the job using the previously saved continuation token and print out all the statuses.…

Azure Document Intelligence in Foundry Tools
asked 2026-10-15T08:12:02.7266667+00:00
Krishan Patel 0 Reputation points
commented 2026-10-15T08:13:10.6466667+00:00
Krishan Patel 0 Reputation points
2 answers One of the answers was accepted by the question author.

Bitlocker problem

Hello, I need help with bitlocker. This are the requirements my organisation has. Startup from computer has to ask for pin bitlocker has to use TPM for OS drive (and Fix data drives) USB drives has to be encrypted to write to. We have the following…

Microsoft Security | Intune | Other
asked 2026-10-15T08:08:26.7966667+00:00
Ronald Bok Ext 0 Reputation points
accepted 2026-10-15T08:21:09.3533333+00:00
Ronald Bok Ext 0 Reputation points