A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
lost files on one note
I use one-note for uni notes, when logging in they said id be blocked, so I logout and back in and everything has been deleted from one-note, one-drive, and backup. there is nothing I can do and I can't get through to a human to help me. this is urgent…
Microsoft 365 and Office | OneNote | For education | MacOS
Cancel subscription
I would like to cancel my subscription, I do not use it anymore
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
AI answer
Not being able to share a file in onedrive
No one in our office is able to share a file through onedrive anymore, stopped working about 1.5 wks ago. need help
Microsoft 365 and Office | OneDrive | For business | Windows
A Microsoft file hosting and synchronization service.
AI answer
Is it safe to turn off ability to run scripts or at least set it to AllSigned?
To strengthen Windows 11 security, is it a good practice to either turn off completely the ability to run scripts or at least set it to AllSigned? Any insights/recommendations would be appreciated. Thanks!
Windows for home | Windows 11 | Security and privacy
AI answer
cd ejects without ripping after information message
Put in cd, receive message that I must manually put in cd information, I hit ok, and the cd ejects.
Windows for home | Previous Windows versions | Music, photos, and video
AI answer
Refund MS 365 Personal subscriptions
I just cancelled my MS 365 subscriptions which has been charged $105 today. How can I get a refund?
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
AI answer
Microsoft 365 Outlook stopped working with Godaddy.
I have had a Microsoft account for years and use Microsoft 365 Outlook for email to get emails from Godaddy. Suddenly I can't sent or receive emails on a random basis. I have office 2019 so I set it up with Godaddy and it works fine. I spoke to Godaddy…
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
Having to pay for Microsoft 365
Why do I have to suddenly pay a subscription for word when I have been using it for free for MANY MANY years? I still use the same laptop and now it askes me to pay?? This is ridiculous, why would it tell me to pay now and not when I first installed…
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
AI answer
Subscribing to Microsoft Teams
I am trying to create a subscription for Microsoft Teams. It appears my email is associated with an admin account. I do not know what this is. It may be something I created in the past and cannot remember. My email is associated with both personal…
Microsoft Teams | Microsoft Teams for business | Other
Additional features, settings, or issues not covered by specific Microsoft Teams categories
Skype dial pad via Teams
I have skype credit and can call any number in canada with it, but when I try to call any number in the U.S. it does not work. It says I have a weak connection, which I do not. Are there limitations of this kind. I was told I could use my skype credit…
Microsoft Teams | Microsoft Teams Free | Calls
Real-time voice or video communication between users on mobile devices or computers
I need Live Help.
I had a Microsoft365 'Personal' subscription, which I just upgraded to 'Family' this morning for the reasons described below. I am unable to save my WORD documents. Error: "Word cannot save or create this file. Make sure that the disk you want to…
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
AI answer
Urgent assistance required – Locked Outlook account and unanswered recovery request
Hello Microsoft Support, I am requesting assistance from a human support representative regarding my personal Outlook account, which I have been unable to access for several weeks. I have already exhausted the usual support options: I submitted the…
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
I lost most of my emails
Last night, I checked my iPhone email and found that most of my emails were gone. I can only find emails from Oct 13, 2026, until now. I tried to recover all emails from Deleted Items, but they're from 2025, and I deleted them intentionally. I asked…
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
AI answer
Copilot only displays a bar to drop files into when I hit the button on my laptop
I have already tried the following: I tried repairing or resetting it in "Settings" -> "Apps" -> "Installed Apps" -> "Microsoft Copilot" -> "Three dots ...", but it doesn't have a…
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
AI answer
Microsoft Dev Box retirement and Azure Managed DevOps Pools dependencies
Microsoft has announced that Microsoft Dev Box will be retired on September 18, 2028. We use Azure Managed DevOps Pools for our Azure DevOps pipelines. Managed DevOps Pools requires a Microsoft Dev Center and Dev Center Project, but we do not use…
Azure DevOps
Problem with screen as described below
When entering a teams meeting initiated by a third party, my screen is half and dark gray on the bottom. Nobody can see my face/image.
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
Managing sound and video settings during Teams meetings and calls for optimal communication
AI answer
Unable to access Windows screen
When I attempt to start up my computer, I get a black screen with a cursor. Then the "Shift" screen appears. I have no tool bar at the bottom because I have no Windows screen at all. Using the task manager, I have tried restarting Windows…
Windows for home | Windows 11 | Performance and system failures
AI answer
How to find a product key when I've lost the confirmation email and changed my motherboard
Hello, I purchased a Windows 11 Pro license from Microsoft.com and need help retrieving my product key or reactivating my license. What happened: I replaced my PC's boot drive and did a clean install of Windows 11 Pro. Windows is now running on the…
Windows for home | Windows 11 | Licensing and activation
I can't update windows 11 25H2
I have been trying forever to update Windows 11. I have plenty of space on my hard drive I have tried several fixes and still fail.
Windows for home | Windows 11 | Windows update
error when changing primary email address on account
I'm not able to set the primary email address to ******@gmail.com. Please help.
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy