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Office 365 Downloaded onto Mac but applications won't open

Hi, I have successfully downloaded Office 365 online from the website and when I now go to open an application (ie word or powerpoint) it comes up with an error message saying "Microsoft cannot be opened because of a problem. I have tried the…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-14T02:48:17.6066667+00:00
Taylah smith 0 Reputation points
answered 2026-10-14T03:32:31.0733333+00:00
John Jefferson Doyon 89,725 Reputation points Independent Advisor
1 answer

unable to verify using MFA

Hi, I have changed iphones and can no longer load my authentication number and it is not giving me the option of an alternate authentication method. I think I am the admin for the account so I cannot get someone else to reset this for me

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-10-14T00:37:02.21+00:00
LG 0 Reputation points
edited the question 2026-10-14T03:32:26.92+00:00
Kai-Ex 1,745 Reputation points Microsoft External Staff Moderator
5 answers

Windows Security API Clarification — TokenHasRestrictions ReturnLength of 1

To the Windows Security API team: We request clarification regarding Advapi32!GetTokenInformation with TOKEN_INFORMATION_CLASS value 21, TokenHasRestrictions. Microsoft's documentation specifies a DWORD result indicating whether the token has ever been…

Windows development | Windows API - Win32
asked 2026-10-13T18:54:34.17+00:00
OUTZA Developer 0 Reputation points
answered 2026-10-14T03:28:36.19+00:00
2 answers

Not received an ordered fa piao

I ordered a fa piao on 4 Oct and have not received it. I have wasted a morning just trying to figure out how to contact Microsoft about this.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-14T02:53:50.0966667+00:00
stephen leonard 0 Reputation points
answered 2026-10-14T03:26:36.5333333+00:00
EmilyS726 272.9K Reputation points Independent Advisor
1 answer

Calendar date missing

I recently upgraded Outlook at Microsofts prompting and now all the Journal entries I had in my calendar are gone. Please help me retrieve them, there is a lot my history in those journal entries.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-13T22:56:33.7733333+00:00
James Miller 0 Reputation points
answered 2026-10-14T03:26:28.78+00:00
Chloe-V 13,960 Reputation points Microsoft External Staff Moderator
2 answers

How to restore my files in windows 11

My computer updated and shutdown properly. I booted it, it finished applying the updates, then instead of logging into my profile like it usually does, it then asked me to create a new account, and all my data and files were deleted. I then logged into a…

Windows for home | Windows 11 | Recovery and backup
asked 2026-10-13T11:49:32.6566667+00:00
BK 0 Reputation points
answered 2026-10-14T03:26:16.2566667+00:00
Emma1-N 13,695 Reputation points Microsoft External Staff Moderator
2 answers

install printer driver

Need driver for Brother DCP-7065DN. Printer is recognized and noted as "idle".

Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2026-10-14T03:07:24.89+00:00
Harvey Levine 0 Reputation points
answered 2026-10-14T03:25:05.6533333+00:00
Jason Nguyen Tran 28,015 Reputation points Independent Advisor
2 answers

Can't Add New Phone Number

there is no option to add a new phone number. how can I add my number?

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-10-14T02:49:25.4233333+00:00
Lt. Chubzy 0 Reputation points
answered 2026-10-14T03:24:32.49+00:00
EmilyS_726 30,790 Reputation points Volunteer Moderator
0 answers

Artifact Signing Account > Identity validation is stuck in "In Progress"

Hi everyone, We are trying to validate an identity for "Artifact Signing Account" however it is stuck in progress with the message "Please complete your email verification." and we haven't received any emails for this purpose. We…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,442 questions
asked 2026-10-14T03:22:01.3833333+00:00
Pablo Barrios 0 Reputation points
2 answers

theres been an unauthorized recurring charge on my credit card

I am writing to request an investigation into an unauthorized recurring charge on my credit card. ******@aol.com feel free to reach me thanks, Sam

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-10-14T02:49:35.2533333+00:00
samuel zuniga 0 Reputation points
answered 2026-10-14T03:22:27.3466667+00:00
EmilyS_726 30,790 Reputation points Volunteer Moderator
5 answers

Cannot update Edge on macOS

As shown above, Edge won't update automatically by itself throwing the error code "An error occurred while checking for updates: 9 (error code 0).". The only way to update is to download a full Edge installer and replace the current install…

Microsoft Edge | Install and update | MacOS
asked 2026-09-26T09:03:56.0233333+00:00
Marco Yip 40 Reputation points
commented 2026-10-14T03:15:11.1233333+00:00
Robert G 0 Reputation points
2 answers

.NET 10.0.12 Hosting Bundle Installation Success but Application Failures After .NET 10.0.11 Removal

We recently deployed the .NET 10.0.12 Hosting Bundle to our servers via Tanium. Although the deployment status indicates a successful installation, we have observed that some servers still retain older .NET Hosting Bundle versions. After identifying…

Developer technologies | ASP.NET Core | Other
asked 2026-10-09T00:39:10.1933333+00:00
Ravi Chandra Parepalli 0 Reputation points
commented 2026-10-14T03:06:23.3566667+00:00
Nguyen Dam (WICLOUD CORPORATION) 685 Reputation points Microsoft External Staff Moderator
2 answers

Azure subscription, is on Warned status instead of Enabled because of Billing issue

My account is on warned status, not able to perform any activity. Due to payment failure account is disabled. how i can activate? Not even able to generate any tickets. Need to resolve this issue with high priority.

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,069 questions
asked 2026-10-13T11:33:39.5466667+00:00
Shania Gillani | VG 0 Reputation points
commented 2026-10-14T03:00:45.47+00:00
kagiyama yutaka 5,575 Reputation points
3 answers

How do I stop ms photos from automatically opening jpeg in editor

all of a sudden photos are automatically opened in editor. How do I stop this.

Windows for home | Other | Music, photos, and video
asked 2026-10-13T16:56:52.4666667+00:00
Carol Morgan 0 Reputation points
commented 2026-10-14T03:00:38.87+00:00
John Jefferson Doyon 89,725 Reputation points Independent Advisor
2 answers

Couldn't process Microsoft.VisualStudio.Professional.Product

A user has installed Visual studio 2022 and found working fine when she is trying to install Visual studio 2026 getting error as Couldn't process Microsoft.VisualStudio.Professional.Productimage (1).png please assist us regarding this

Developer technologies | Visual Studio | Setup
asked 2026-10-08T13:40:30.58+00:00
Amit Moorthy R 0 Reputation points
commented 2026-10-14T02:58:34.72+00:00
Brian Pham (WICLOUD CORPORATION) 650 Reputation points Microsoft External Staff Moderator
2 answers

Advance Operating system Troubleshooting

Option 1: Contact Microsoft Windows Support Since the issue appears to be software related, we recommend reaching out to Microsoft Windows Support for advanced operating system troubleshooting. Microsoft has specialized tools and resources that may help…

Windows for home | Windows 11 | Performance and system failures
asked 2026-10-13T14:36:09.9133333+00:00
Maria Tan 0 Reputation points
answered 2026-10-14T02:57:40.8966667+00:00
Emma1-N 13,695 Reputation points Microsoft External Staff Moderator
1 answer

Fonte Size of VBA window

The font size of my VBA window are just enormous, i just can't solve this problem, can someone please tell me how do i fix this quickly?

Developer technologies | Visual Basic for Applications
asked 2026-10-06T22:41:40.2766667+00:00
Marco Pereira 0 Reputation points
commented 2026-10-14T02:56:38.2166667+00:00
Brian Pham (WICLOUD CORPORATION) 650 Reputation points Microsoft External Staff Moderator
1 answer

How to fix 0x87DD0005 error on Ark Survival Evolved.

I keep getting error code 0x87DD0005 when launching Ark Survival Evolved. I have done everything the microsoft chat bot has told me to do and more and everything I could find online. I am unsure on how to fix this issue. The first time I got this issue I…

Windows for home | Windows 11 | Gaming
asked 2026-10-14T02:55:00.56+00:00
Dean Erwin 0 Reputation points
answered 2026-10-14T02:56:26.2533333+00:00

AI answer

2 answers

completely messed up situation

Hi all, I have a laptop that I am attempting to sell but I cannot get into it because I forgot the pin and it is required to read my fingerprint (method I would naturally use to sign in anyway). Here's the thing, I can get into the recovery area but I…

Windows for home | Windows 11 | Recovery and backup
asked 2026-10-13T22:36:06.87+00:00
Riley Mesimer 0 Reputation points
commented 2026-10-14T02:56:06.83+00:00
Jeronimo Fuerte 46,760 Reputation points Independent Advisor
1 answer

Error Code: 00000000 Correlation Id: 735DE4B6C6AE40A19A0148DEA2ED5204 Timestamp: 2026-10-14T01:49:45.724Z

I have an account before then I changed my email on my laptop. Basically, changing the whole set up. I can't set it up properly just to know my acc was blocked. but its ok now

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-14T01:55:15.0266667+00:00
Monikiyungie 0 Reputation points
answered 2026-10-14T02:54:01.7866667+00:00
Jeronimo Fuerte 46,760 Reputation points Independent Advisor