Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Artifact Signing Account > Identity validation is stuck in "In Progress"
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 41%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
Pablo Barrios
0
Reputation points
Hi everyone,
We are trying to validate an identity for "Artifact Signing Account" however it is stuck in progress with the message "Please complete your email verification." and we haven't received any emails for this purpose.
We already check and it is a mailbox enabled to receive emails from external recipients. We have tested it and we can see emails are arriving from external senders. We checked in the Exchange Message Trace and we can only see the emails we have sent for testing.
How should we approach this?
Artifact Signing
Sign in to answer