496,848 questions with Microsoft 365 and Office-related tags

Sort by: Updated
2 answers

I am showing as a person under the age of 18.

This had only been changed in the last 2 months and i have no idea how. It reflects the age of my youngest son. I can now no longer use Copilot. I pay for a family account and i am an organiser on that account so other adult organisers on that account…

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

203 questions
asked 2026-10-11T04:35:50.8166667+00:00
Ryan Walsh 0 Reputation points
answered 2026-10-11T05:33:46.78+00:00
SD - IA 180.9K Reputation points Independent Advisor
0 answers

URGENT: Billing Dispute & Invoice Write-off Request – Compromised Tenant Tenant ID / Invoice Case 2610100040001652

Dear Microsoft Billing Support Team, I am writing to provide the exact, concrete details of the hacker's activity regarding the fraudulent ₹20 Lakh charges on my account. I am currently completely handicapped and locked out of my access. Because I cannot…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-11T05:33:05.4166667+00:00
Kiyan Y 0 Reputation points
1 answer

Authenticator not working on my new phone

Hi Team,  I am the sole Global Administrator for this Microsoft 365 business tenant and I am locked out because the Authenticator doesn't work on my new phone. I need the Tenant recovery team to reset FMA for the admin account.  When I try to login to my…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-11T03:21:20.5366667+00:00
Christina Wang 0 Reputation points
answered 2026-10-11T05:16:15.67+00:00
Alina Le 5,585 Reputation points Independent Advisor
1 answer

Azure for Students eligibility issue – UK FE college delivering LJMU-validated Foundation Degrees

We are seeking assistance with an institutional eligibility verification issue affecting students attempting to register for Microsoft Azure for Students. Institution details Current institution: [Moderator note: Personally Identifiable Information…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-10-08T13:51:47.25+00:00
Stewart Cunliffe 0 Reputation points
edited the question 2026-10-11T05:15:35.4166667+00:00
Daniel-Vo 6,710 Reputation points Microsoft External Staff Moderator
2 answers

Error Message 700003

I have constantly received Error message ERROR CODE 700003 I work for accompany who was using Microsoft authenticator app but also had accounts attached to my private computer. Since stopped using Authenticator I have a lot of annoying error message…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-11T03:49:28.78+00:00
Jolene Raitt 0 Reputation points
edited the question 2026-10-11T05:13:51.9766667+00:00
Daniel-Vo 6,710 Reputation points Microsoft External Staff Moderator
1 answer

stop references to onedrive for Ecel and Word documents

Don't want to use onedrive. So Microsoft stop sending "Back up this document" messages for my Excel and Word documents.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-11T05:12:30.9+00:00
RM Gajjala 0 Reputation points
answered 2026-10-11T05:13:07.2733333+00:00

AI answer

2 answers

Print Layout on EXCEL not working

My print layout tab and options won't let me select the tabs and i restarted the Print Spooler in services

Microsoft 365 and Office | Excel | For education | Windows
asked 2026-10-11T04:37:04.33+00:00
Shaunte Armstrong 0 Reputation points
answered 2026-10-11T05:02:00.7766667+00:00
Alina Le 5,585 Reputation points Independent Advisor
2 answers

How to restore DELETED files from Recycle Bin on Onedrive PERSONAL account

Deleted video files which I thought were only on onedrive. They went to onedrive recycle bin. Emptied my recycle bin on onedrive to find out that some video files I needed were ALSO DELETED on my computer. But I have already emptied my recycle bin. How…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-11T03:55:18.5066667+00:00
Bd Lm 0 Reputation points
answered 2026-10-11T04:29:55.1133333+00:00
EmilyS726 271.9K Reputation points Independent Advisor
1 answer

leave Microsoft 365 family subscription

hi, If I want to cancel my current Microsoft 365 family subscription, do I just click leave, as in the screenshot?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-11T04:24:27.27+00:00
Paul Chou 1,491 Reputation points
edited the question 2026-10-11T04:24:52.17+00:00
Paul Chou 1,491 Reputation points
1 answer

having problems with word document with macros

I have saved a *.docm but i cannot send through explorer?

Microsoft 365 and Office | Word | For business | Windows
asked 2026-10-11T03:08:19.0466667+00:00
Joanne Farah 0 Reputation points
edited an answer 2026-10-11T03:57:15.64+00:00
Michelle Nguyen 2,025 Reputation points Independent Advisor
2 answers

My Excel application suddenly won't allow me to drag and drop cells

This just started a few days ago. It looks like the XLS files are all Protected/Locked, but I didn't lock them and I don't have a password to unlock them.

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-10-10T18:52:51.0233333+00:00
Anthony Stonefield 0 Reputation points
answered 2026-10-11T03:53:22.9166667+00:00
Norah-L 11,530 Reputation points Microsoft External Staff Moderator
3 answers

Excel File > Open search bar is returning non-Excel results

When I try search for a recently used/opened file in Excel, it starts to show me the correct result but then it suddenly fills up with all sorts of other files, including non-Excel files. For example I am looking for a recently used "Client…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-06-10T10:58:18.5866667+00:00
Ray 5 Reputation points
answered 2026-10-11T03:41:19.8866667+00:00
Oliver 0 Reputation points
1 answer

Onedrive (Windows 11) reporting 5GB for max storage but my online account shows 1TB

I have been added to a family plan and my Onedrive account storage limit should be 1TB but on my Windows 11 PC, it shows my onedrive limit still at 5GB. I have tried logging out and back in. I even removed Onedrive from my computer, rebooted, and…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-10T19:12:41.42+00:00
Sharon Alexander 0 Reputation points
answered 2026-10-11T03:34:54.6733333+00:00
Norah-L 11,530 Reputation points Microsoft External Staff Moderator
0 answers

Can't add family

I added my kid as a family member. Got him logged in, but it added screen time and locked him out of chrome. I went to my account to change screen time settings but he was still 'pending' so I could not access his profile. Waited for hours but it never…

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

106 questions
asked 2026-10-11T03:21:18.8966667+00:00
Darren Ko 0 Reputation points
0 answers

No E-fapiao document for my Order number d4e30bc0-3fdb-4bfb-a893-241e737bf2d5

Hi, I completed E-Fapiao requested on 8/16/2026 but did not receive it nor able to download it.Pls kindly help on this issue. Thank you. Wang

Microsoft 365 and Office
Microsoft 365 and Office

A comprehensive suite of productivity tools and cloud services that enhance collaboration, communication, and efficiency. Combining classic Office apps with advanced Microsoft 365 features, it supports both personal and business needs

3,080 questions
asked 2026-10-11T03:00:39.2333333+00:00
Sunny Wang 0 Reputation points
1 answer

Unable to accept Family Safety invite and get error code "Unusual activity detected We’ve detected some unusual activity. Wait to resend the invite. If you need help, please share the error details and this Trace id: [Removed PII] with support."

Unable to accept Family Safety invite and get error code "Unusual activity detected We’ve detected some unusual activity. Wait to resend the invite. If you need help, please share the error details and this Trace id: [Removed PII] with…

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

315 questions
asked 2026-10-10T18:42:51.39+00:00
kevin Martinez 0 Reputation points
edited an answer 2026-10-11T02:57:48.3166667+00:00
Norah-L 11,530 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Urgent request to recover data from a terminated Microsoft 365 Developer tenant

Hello Microsoft Support, My Microsoft 365 Developer subscription was terminated due to an alleged violation of the program terms. I can no longer sign in to the Developer Program dashboard or access my OneDrive files. The tenant contained both personal…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-10-11T01:14:21.61+00:00
Samuel Luiz 0 Reputation points
accepted 2026-10-11T02:54:18.3733333+00:00
Samuel Luiz 0 Reputation points
1 answer

I need to cancel my Microsoft 365 business account but I can't log in

I cannot login to access my subscriptions to cancel this reoccurring subscription. I have been trying to for weeks now. Every time I call, I can't get through to an agent.

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-10-11T02:10:35.2466667+00:00
Jessica Armstrong 0 Reputation points
answered 2026-10-11T02:45:08.3766667+00:00
Michelle Nguyen 2,025 Reputation points Independent Advisor
2 answers

Microsoft 365 share problem

When I send an invite to a family member to share in my MS 365 and they select Join they get a message that says “Sorry, something went wrong”. I tried everything but can’t figure out what to do!

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-11T02:07:16.3733333+00:00
Steve Horn 0 Reputation points
answered 2026-10-11T02:43:10.7666667+00:00
Estrella721 46,685 Reputation points Independent Advisor
1 answer

Need to block download from SharePoint and one drive

Need to block download from SharePoint and one drive from machines which are not joined to domain.People should be able to edit it, view from application and web. Cheers Priya

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-10-11T01:40:13.9666667+00:00
Priya Jayaraman 486 Reputation points
edited an answer 2026-10-11T02:41:57.5166667+00:00
Teddie Dang 1,460 Reputation points Independent Advisor