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2 answers One of the answers was accepted by the question author.

How to fix "Microsoft Home and Business 2010 cannot verify the license. Repair Office program by using Control Panel."

Trying to trouble shoot the error notice in the title. Not an expert on W11 so is there an ap in Conrol Panel that helps older programs run in W11? It seems that Word is not working. Thanks.

Windows for home | Windows 11 | Licensing and activation
asked 2026-10-07T23:01:01.06+00:00
Bill Kuykendall 20 Reputation points
commented 2026-10-09T23:16:26.2766667+00:00
Hendrix-V 19,940 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

my alpha account

I lost my phone and I want my alpha account back pls send the code into my email account

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-08T07:03:43.0266667+00:00
Usman Adamu 20 Reputation points
accepted 2026-10-09T22:41:23.84+00:00
Usman Adamu 20 Reputation points
1 answer One of the answers was accepted by the question author.

Sorry, we don't recognize the product key you entered. Please check that you typed it correctly.

At the moment I tried to Redeem Office 365 Family product key, I get this error message Sorry, we don't recognize the product key you entered. Please check that you typed it correctly. Error Code: TokenNotFound Correlation Id:…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-07T13:17:23.9666667+00:00
JJAyalaNieto 20 Reputation points
accepted 2026-10-09T21:50:21.94+00:00
JJAyalaNieto 20 Reputation points
1 answer One of the answers was accepted by the question author.

E-mail body changed formatting

Recently, the look of the body copy in my emails changed. Affects both outgoing and incoming emails. How can I change it back?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-07-14T20:42:58.31+00:00
Dwayne Dixon 20 Reputation points
edited a comment 2026-10-09T21:41:58.7766667+00:00
Maria Cortes 0 Reputation points
1 answer One of the answers was accepted by the question author.

Unable to sync my OneNote from one my devices

OneNote can't connect to the server. Sync will resume once we connect. You don't need to take any action. (Error code: 0x803D0014 bdfne). Recently, my OneNote on PC has not been syncing with my laptop, which is able to sync and the pages that are synced…

Microsoft 365 and Office | OneNote | For education | Windows
asked 2026-10-07T22:29:15.1533333+00:00
Itz_Hz 0 Reputation points
commented 2026-10-09T20:52:53.07+00:00
Emily T 740 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

How to rid of McAfee pop-ups when you don't have McAfee on your computer!

McAfee Popup (like crazy!) making it look like my computer is hacked, and every time I delete one, another pops up. To be clear, I do not have McAfee! I got rid of the problem very simply, by clicking on the three dots "..." to get the…

Windows for home | Windows 11 | Security and privacy
asked 2026-10-09T20:30:52.49+00:00
Richard Mauser 0 Reputation points
commented 2026-10-09T20:41:14.4033333+00:00
Richard Mauser 0 Reputation points
1 answer One of the answers was accepted by the question author.

Windows Server 2025 - DISM Detected Corruptions

Good day! While troubleshooting an environment (non-Azure), I came across an issue where four Server 2025 Std servers reported DISM corruptions when doing a scan. What I found odd is that all four servers had exactly "2486" corruptions. I…

Windows for business | Windows Server | Devices and deployment | System management components
asked 2026-10-09T17:32:08.8766667+00:00
Joshua Hensley 21 Reputation points
edited the question 2026-10-09T20:16:08.1366667+00:00
Joshua Hensley 21 Reputation points
2 answers One of the answers was accepted by the question author.

I want to speak with a live agent

I need some help with my personal account choice and billing.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-09T19:14:34.7533333+00:00
Crystal Garrison 20 Reputation points
accepted 2026-10-09T20:05:53.2466667+00:00
Crystal Garrison 20 Reputation points
4 answers One of the answers was accepted by the question author.

Access denied trying to delete local folders sync-ed by OneDrive since version 24.171

Hello, Since some days we started having problems with various applications which use folders located under the sync-ed OneDrive folder. Suddenly the applications started not being able to delete empty folders and the reported reason is "Access is…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2024-09-30T17:00:23.9466667+00:00
Adrian POP 40 Reputation points
commented 2026-10-09T19:56:28.5433333+00:00
Daniel Casado 0 Reputation points
2 answers One of the answers was accepted by the question author.

Need bitlock recovery key, but my device is missing from the list of devices

After I ran a Microsoft Defender scan, it requires a Bitlock Recovery key, but my personal PC is missing from the Device list on my account. So I can't find a way to obtain the bit lock recovery key. More importantly, I'm concerned why the device is…

Windows for home | Windows 11 | Recovery and backup
asked 2026-10-09T14:22:57.9033333+00:00
Millie Covey 0 Reputation points
commented 2026-10-09T19:54:55.7866667+00:00
EmilyS726 271.5K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Stuck in family group without a parent

In my family group it says i am the only member, but it doesnt allow me to leave. (censored all personal info)

Windows for home | Windows 11 | Family and online safety
asked 2026-10-04T23:22:09.04+00:00
99axis 20 Reputation points
accepted 2026-10-09T19:25:39.7866667+00:00
99axis 20 Reputation points
2 answers One of the answers was accepted by the question author.

AD FS Metadata Endpoint Synchronization Outage

Relying party trust fails after AD FS server metadata endpoint becomes unreachable over port 443. How do we update trust metadata manually?

Windows for business | Windows 365 Enterprise
asked 2026-10-05T16:06:34.15+00:00
Scott Lee 20 Reputation points
accepted 2026-10-09T18:57:09.95+00:00
Scott Lee 20 Reputation points
2 answers One of the answers was accepted by the question author.

Extract TEAMS transcript

Hi I was wondering if it is possible to extract a meeting transcript from a video after it has been recorded in Microsoft teams? All assistance is gratefully appreciated and will hopefully make this writer very happy. Or not...;)

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
asked 2026-04-05T12:55:14.18+00:00
Trevor Howis 20 Reputation points
commented 2026-10-09T17:58:27.69+00:00
Liu Wang (US) 0 Reputation points
3 answers

why blue screen asking for bit locker Microsoft 11

I was working on the computer. I did have 1 internal program and 1 website open. I left for a few mins. I returned to blue screen asking for my bit locker key info. Never had this happen before. What do I need to do? The computer seems to be running…

Windows for home | Windows 11 | Performance and system failures
asked 2025-09-08T00:10:41.2933333+00:00
Kathleen Langley 0 Reputation points
recommended 2026-10-09T16:57:20.76+00:00
JuliaMarvin 23,010 Reputation points Volunteer Moderator
2 answers One of the answers was accepted by the question author.

AZ-104 OnVUE exam closed at check-in, free voucher used, requesting reissue

My AZ-104 online (OnVUE) exam on 7 Oct 2026 was closed at check-in over an ID issue, and the proctor chat shows “Call Disconnected”. I never started the exam. I was told during the session that a reschedule would be provided, but Pearson VUE’s email now…

Community Center | Not monitored
asked 2026-10-09T14:55:03.8+00:00
jayesh chapekar 0 Reputation points
accepted 2026-10-09T16:54:44.0833333+00:00
jayesh chapekar 0 Reputation points
2 answers One of the answers was accepted by the question author.

I setup a rule to forward emails to an email list if an email is received from a specific address, but its not working

I setup a rule to forward emails to an email list if an email is received from a specific address, but its not working. Its set up correctly with "Rules 2. Add a condition" "From" email address: ******@risinglink.com, "Add an…

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-06T23:55:42.66+00:00
Huynh, Steven - REE-ARS 20 Reputation points
commented 2026-10-09T16:00:06.5966667+00:00
Huynh, Steven - REE-ARS 20 Reputation points
1 answer One of the answers was accepted by the question author.

Migration from Windows Workflow Manager (classic) to SharePoint Workflow Manager

Hi everyone, I have a single-server Classic Workflow Manager farm hosted on my SharePoint 2019 server, [Moderator note: Personally Identifiable Information removed]. I need to move it to [Moderator note: Personally Identifiable Information removed] I am…

Microsoft 365 and Office | SharePoint | Other | Windows
asked 2026-10-09T10:26:39.7333333+00:00
Volodymyr Holovko 61 Reputation points
edited the question 2026-10-09T15:20:06.15+00:00
Nam-D 4,170 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Emails I send and recive are not going through to me or the other person.

Emails I send and receive are not going through to me or the other person. I send the emails and they say they are sent but it is not going through. The weird thing is that I recive emails from the random subscriptions I have no problem in my…

Outlook | Web | Outlook.com | Email
asked 2026-10-08T17:51:33.4733333+00:00
Khoshafa, Othman 20 Reputation points
accepted 2026-10-09T15:19:20.5533333+00:00
Khoshafa, Othman 20 Reputation points
2 answers One of the answers was accepted by the question author.

How to make cross tenant users to access Azure Virtual Desktop

I have multiple tenants and I have AVD configured in one of the tenants and I want the other tenant users to access AVD. B2B access are given and cross tenant users are showing as member in my Source tenant. But when the cross tenant user login to…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,170 questions
asked 2026-10-08T18:10:41.5933333+00:00
Santosh Hegde 0 Reputation points
accepted 2026-10-09T15:18:15.69+00:00
Santosh Hegde 0 Reputation points
1 answer One of the answers was accepted by the question author.

question deleted - I believe erroniously

My question was auto-deleted for a Code of Conduct violation immediately after posting. It's a technical question about driveItem delta behaviour — no links, no promotion, nothing targeting anyone. I suspect the spam filter matched the eTag/cTag value…

Community Center | Discuss the Q&A site | Other feedback
asked 2026-10-09T14:16:25.5766667+00:00
Jon Ed 0 Reputation points
commented 2026-10-09T15:11:04.8733333+00:00
Jon Ed 0 Reputation points