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EMERGENCY: Name Change Request for PL-300 Exam in 24 Hours - Mononymous Candidate

Hello, I have my PL-300 exam scheduled in less than 24 hours. I am a mononymous candidate with only a single legal name (Deepak). The registration form required a last name, so I used the filler letter "K". I need to change my last name to a…

Community Center | Not monitored
asked 2026-11-09T10:20:11.1133333+00:00
Deepak 0 Reputation points
answered 2026-11-09T10:36:28.0433333+00:00
Gérard Oomens 133.7K Reputation points Volunteer Moderator
2 answers

How to add a drop down list in a Excel spreadsheet in the title/header columns?

I am creating a spreadsheet in Excel that requires drop down lists in the title/header columns. The source lists for the drop down lists are not working that I have created. I keep getting a message telling me that reference cannot be used in a data…

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-11-06T18:31:08.9866667+00:00
Souris Valley Museum 0 Reputation points
commented 2026-11-09T10:34:49.6733333+00:00
Vikki-T 13,600 Reputation points Microsoft External Staff Moderator
2 answers

Replace Surface 4 laptop keyboard

Some keys do not show the letters associated to them which makes it difficult to work offsite.

Surface | Surface Laptop | Performance and maintenance
asked 2026-11-06T19:13:47.1533333+00:00
Courtney Smikle 0 Reputation points
commented 2026-11-09T10:33:53.41+00:00
Vikki-T 13,600 Reputation points Microsoft External Staff Moderator
2 answers

account change to USAA Support

Emails sent out shows USAA support with my email address no one responds this change during a recent windows update. how do I fix

Outlook | Web | Outlook.com | Email
asked 2026-11-06T20:12:35.3966667+00:00
Philip Hamilton 0 Reputation points
commented 2026-11-09T10:33:24.7633333+00:00
Vikki-T 13,600 Reputation points Microsoft External Staff Moderator
1 answer

Smart app control

Can you help. It says we're sorry, but word has run into an error that is preventing it from working correctly. Word will need to be closed as a result.

Microsoft 365 and Office
Microsoft 365 and Office

A comprehensive suite of productivity tools and cloud services that enhance collaboration, communication, and efficiency. Combining classic Office apps with advanced Microsoft 365 features, it supports both personal and business needs

3,087 questions
asked 2026-11-09T10:32:46.23+00:00
Saul Jammeh 0 Reputation points
answered 2026-11-09T10:33:03.42+00:00

AI answer

2 answers One of the answers was accepted by the question author.

No email coming in my Outlook account

It's been a week and I'm not receiving any email in my inbox and even in my spam folder. Please help me to fix this.

Outlook | Web | Outlook.com | Email
asked 2026-11-09T08:24:03.73+00:00
Andrew Marasigan 0 Reputation points
accepted 2026-11-09T10:32:52.91+00:00
Andrew Marasigan 0 Reputation points
2 answers

SUBSCRIPTION WRONGLY IDENTIFIED AS NOT PAID

(because of computer issues at the time of renewal) my subscription was paid using my wife's email address and i have (in theory) installed that on (our) machine but microsoft365 personal is now closed to me as it says the subscription hasn't been…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-06T20:56:35.5766667+00:00
David Willis 0 Reputation points
commented 2026-11-09T10:29:57.1+00:00
Vikki-T 13,600 Reputation points Microsoft External Staff Moderator
2 answers

Error in logging in in my Surface pro

Hi Can you please help me solve the problem. I cant log in because the system fails to upload.

Surface | Surface Pro | Install and update
asked 2026-11-06T21:08:54.4133333+00:00
Turki Ali Omar 0 Reputation points
commented 2026-11-09T10:28:59.95+00:00
Vikki-T 13,600 Reputation points Microsoft External Staff Moderator
2 answers

my outlook is deemed unlicenced despite having a current subscription

went to log in and the outlook states i am using an unlicenced product. I have a current subscription . i can not reply or forward any emails. If i install a new version will it override my existing emails and will they all be lost ?

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-06T21:10:42.8133333+00:00
Diana Buzzo 0 Reputation points
commented 2026-11-09T10:28:45.1433333+00:00
Vikki-T 13,600 Reputation points Microsoft External Staff Moderator
2 answers

need to install ms office onto a new macbook

The original MacBook which had ms office 2024 was damaged and cannot be used how can I install that ms office into a new MacBook?

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-11-06T21:24:26.9933333+00:00
Hayashibara, Alvin 0 Reputation points
commented 2026-11-09T10:28:27.8233333+00:00
Vikki-T 13,600 Reputation points Microsoft External Staff Moderator
1 answer

Office Home & Business 2019

I've purchased this Office Home & Business 2019 and it's in my account. When I click to install it, it reroutes me to 365 but I don't want 365. How do I download Office Home & Business 2019?

Microsoft 365 and Office | Other
asked 2026-11-06T21:41:18.2466667+00:00
Kate O 0 Reputation points
commented 2026-11-09T10:27:52.7+00:00
Vikki-T 13,600 Reputation points Microsoft External Staff Moderator
2 answers

How can I retrieve the content of Copilot conversations created in the previous Copilot experience when I still possess the original copilot.microsoft.com/shares/... references, but those references no longer open the conversations in the current Copilot

How can I retrieve the content of Copilot conversations created in the previous Copilot experience when I still possess the original copilot.microsoft.com/shares/... references, but those references no longer open the conversations in the current Copilot…

Microsoft Copilot | Other
asked 2026-11-06T23:33:48.9833333+00:00
Jim Thoma 0 Reputation points
commented 2026-11-09T10:27:08.18+00:00
Vikki-T 13,600 Reputation points Microsoft External Staff Moderator
2 answers

my laptop camera is showing half blurred

when i open camera it surface is looks black and blurred ,how i fix it

Windows for home | Windows 11 | Display and graphics
asked 2026-11-09T09:49:55.18+00:00
kumar ashok 0 Reputation points
answered 2026-11-09T10:25:47.28+00:00
DaveM121 946.7K Reputation points Independent Advisor
1 answer

How can i reset battery percentage?

When my battery reaches 50%, it sharply blacks out. I need guidance on that. Iam using HP Probook 430 G3

Windows for home | Windows 11 | Performance and system failures
asked 2026-11-07T22:54:53.98+00:00
mosh tech 0 Reputation points
answered 2026-11-09T10:25:25.6966667+00:00
Kai-H 30,565 Reputation points Microsoft External Staff Moderator
2 answers

I want to cancel that purchase don't want to use my visa card.

I want to cancel that purchase, don't want to use my visa card.

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-11-07T00:56:35.39+00:00
james steed 0 Reputation points
commented 2026-11-09T10:25:15.4166667+00:00
Vikki-T 13,600 Reputation points Microsoft External Staff Moderator
0 answers

Request for Manual Microsoft Account Recovery – Case SIR25166414

Dear Microsoft Support, I am following up regarding my compromised Microsoft account, ga***************@gmail.com, under case SIR25166414. I lost access to my account on November 8, 2026, around 9:30 AM IST. My last successful login was on November 7,…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-09T10:24:45.9633333+00:00
Divan Patel 0 Reputation points
1 answer One of the answers was accepted by the question author.

Onedrive pictures

I do not what Onedrive to send me pictures every so often of what happened in the past. How to unsubscribe?

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-11-09T10:21:42.6+00:00
Francois Graaff 0 Reputation points
accepted 2026-11-09T10:22:45.02+00:00
Francois Graaff 0 Reputation points
2 answers

Microsoft Project for Desktop download

Hi, My colleague has a license Planner and Project Plan 3 and activated Desktop Client for Project Online App in Microsoft admin. However, the App does not appear for download following the instructions on this page…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-11-06T09:00:19.2833333+00:00
Sofia Terekhova 0 Reputation points
commented 2026-11-09T10:21:57.4833333+00:00
Alina Le 5,815 Reputation points Independent Advisor
2 answers

Many years ago I had an Outlook account. Am I permitted to use Outlook again?

I do not want to access any old emails. I simply want to begin to use Outlook again, with Mac ios. It was easier to use than any email program I have used since then. I want to continue to use the email address I have been using ever since that time.

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-11-07T02:17:25.3133333+00:00
Tom Copeland 0 Reputation points
commented 2026-11-09T10:21:51.61+00:00
Vikki-T 13,600 Reputation points Microsoft External Staff Moderator
1 answer

Errore interno 1073741819

Tutti i programmi creati con Visual Studio Community non si avviano più e se apro Visual Studio Community ho sempre errori che fanno riferimento a "Errore interno 1073741819" come posso risolvere il problema?

Windows for home | Windows 10 | Performance and system failures
asked 2026-11-09T09:31:08.1866667+00:00
Raffaele Pellicciotta 0 Reputation points
answered 2026-11-09T10:21:34.47+00:00
Alvise Cervellati 7,055 Reputation points Independent Advisor