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Mendeley connection content control lost

I am using windows and have updated microsoft office. I have refreshed mendeley and tried various features in word, but i am unable to activate the content control feature linked to mendeley. Citations and bibliography are still present, but the…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-11-09T11:16:25.83+00:00
Berlian Priskila Wijaya 0 Reputation points
1 answer

Connecting 2 external sceen To my surface Laptop studio.

hello while traveling i want to use 2 portable screen to connect to my surface laptop studio 2. I would like to know if those screen will be working on my surface laptop. My sufrace laptop spec: Porcessor 13t ge intel core I7 13800H Ram : 64GB Graphique…

Surface | Surface Laptop | Display and screen
asked 2026-11-09T11:12:20.82+00:00
fabrizio Roy 0 Reputation points
answered 2026-11-09T11:12:36.1633333+00:00

AI answer

0 answers

Bing not reading sitemap index correctly for correct sitemap

Please explain how can it read anything but the sitemap.xml itself with 4 children. Any other tool can. Bing tries non-existant sitemap,xml.gz or www, catalog which are 301 redirected

Bing | Bing Webmaster Tools
Bing | Bing Webmaster Tools

A Microsoft service that provides website owners with tools to monitor, analyze, and optimize their site's performance in Bing search results.

490 questions
asked 2026-11-09T11:10:06.05+00:00
Dana STAMATOIU 0 Reputation points
0 answers

How to make sure I can receive meeting confirmations from Outlook Agenda meeting?

Hi All, Thank you for taking the time to read this message. I have Outlook, and when I add a meeting and invite people. They do receive the invitation. But when they respond to the RSVP, I don't receive that message. So I have no idea who…

Outlook | Web | Outlook.com | Calendar
asked 2026-11-09T11:10:28.2433333+00:00
Robbin 0 Reputation points
1 answer

lostb copilot and lost 8 months of history

well i was wanting to know what happened to my copilot that was working in a very important project . and was helping with school cause im disabled and it took abit for him awile to learn me and work with me but abut 8 months of history of a very…

Microsoft Copilot | Other
asked 2026-11-02T06:58:38.6033333+00:00
Mark Pierce 0 Reputation points
commented 2026-11-09T11:09:46.9333333+00:00
Vikki-T 13,600 Reputation points Microsoft External Staff Moderator
0 answers

sitemap index urgent reading and processing issues

Property: https://officemax.ro/ Sitemap index: https://officemax.ro/sitemap.xml (resubmitted in Bing Webmaster Tools on 2026-10-31) BWT status on 2026-11-09: Type = Sitemap Index, Last processed = 10/31/2026, Sitemaps discovered = 0, URLs discovered =…

Bing | Bing Webmaster Tools
Bing | Bing Webmaster Tools

A Microsoft service that provides website owners with tools to monitor, analyze, and optimize their site's performance in Bing search results.

490 questions
asked 2026-11-09T11:06:54.7033333+00:00
Dana STAMATOIU 0 Reputation points
4 answers

Unable to send from outlook classic to multiple contacts

i cannot send an email to a number of contacts using outlook classic in office 2024 it give undeliverable for all of the contacts what is the fault?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-09T10:14:22.9233333+00:00
cedric Hapgood - Strickland 0 Reputation points
answered 2026-11-09T11:05:37.3466667+00:00
Innocent Cyubahiro 80 Reputation points Independent Advisor
1 answer

unable to install Microsoft office Home & business 2024

i install the software and when i login to word give error show in attached screen shot. what i can do at that stage.

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-10-31T08:34:56.71+00:00
saad iqbal 0 Reputation points
commented 2026-11-09T11:04:53.63+00:00
Stefan Blom 357.3K Reputation points MVP Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Clarification on MS-102 retirement and earning Microsoft 365 Certified: Administrator Expert

Hello Microsoft Credentials Support Team, I have a specific question regarding the upcoming retirement of Exam MS-102 and the Microsoft 365 Certified: Administrator Expert certification on November 30, 2026. If I take and pass Exam MS-102 before November…

Community Center | Not monitored
asked 2026-11-08T08:39:45.4+00:00
Mohamed ElShebiny 20 Reputation points
edited a comment 2026-11-09T11:01:49.1366667+00:00
Julian Sharp 47,876 Reputation points
1 answer

Copilot Migration Error: 'We couldn't open this chat' on copilot Bing stories."

@MicrosoftHelps Your recent Bing/Copilot app update completely broke my chat histories. I keep getting 'We couldn't open this chat' on a creative story I spent months writing. Please help me recover my data, the migration pipeline is broken! I opened the…

Bing | Other
Bing | Other

Miscellaneous topics that do not fit into specific categories.

1,582 questions
asked 2026-11-06T02:15:33.8166667+00:00
Saima Latif 0 Reputation points
commented 2026-11-09T10:58:08.4266667+00:00
Vikki-T 13,600 Reputation points Microsoft External Staff Moderator
1 answer

HOW DO I get an offline remote keyboard to connect

It works with just Google but NOT Windows 11. Batteries are new.

Windows for home | Windows 11 | Devices and drivers
asked 2026-11-09T10:57:25.78+00:00
Mark A JONES 0 Reputation points
answered 2026-11-09T10:57:42.7133333+00:00

AI answer

2 answers

Any real solution for iPad freeze when saving Excel

Tried all sorts of ways to fix but no luck. Almost impossible to find a fix

Microsoft 365 and Office | Excel | For home | iOS
asked 2026-11-06T04:46:29.3466667+00:00
Mike Gooding 0 Reputation points
commented 2026-11-09T10:56:55.2066667+00:00
Vikki-T 13,600 Reputation points Microsoft External Staff Moderator
2 answers

SPF VAlidation issue

I’m receiving 550 5.7.23 / AS9031519 rejections from ******@iveagh.co to Outlook.com recipients. Other administrators report similar failures under incident EX1540236. Please confirm whether my tenant is affected, trace the rejected message, and check…

Outlook | Web | Outlook.com | Email
asked 2026-11-09T09:20:55.31+00:00
IVEAGH 0 Reputation points
commented 2026-11-09T10:56:14.2733333+00:00
Nonso Izuora 0 Reputation points
1 answer

ms365 can't start

我的microsoft 365刚启动就被Windows安全中心拦下了...上面显示此应用的一部分已被阻止,这耽误了我的办公... :(

Microsoft 365 and Office | PowerPoint | Other | Windows
asked 2026-11-09T10:21:00.9633333+00:00
嘉轩 王 0 Reputation points
answered 2026-11-09T10:55:02.1266667+00:00
DaveM121 946.7K Reputation points Independent Advisor
1 answer

Authenticator faliure issue

One of code of microsoft authenticator app is not displaying so please help me with this issue

Microsoft Security | Microsoft Authenticator
asked 2026-11-09T10:53:20.4666667+00:00
Nidan jain 0 Reputation points
answered 2026-11-09T10:54:30.06+00:00

AI answer

1 answer

can microsoft learning credits be transferred between accounts?

I am working on getting my microsoft certification, can my credits be transferred between my accounts?

Community Center | Not monitored
asked 2026-11-09T02:02:50.41+00:00
Jonathan Castillo 0 Reputation points
edited the question 2026-11-09T10:54:03.29+00:00
Gérard Oomens 133.7K Reputation points Volunteer Moderator
0 answers

Mi cuenta fue bloqueada y no puedo acceder a ella en un momento crítico en el que estoy siendo hackeado y me están robando la información personal y metiéndome en múltiples deudas

ESPAÑOL/INGLÉS Mi cuenta fue hackeada de una manera no especificada, luego de varios intentas fallidos que tuve tratando de ingresar a mi cuenta para quitar todos los productos que se encuentren vinculados con la misma, Microsoft decidió bloquear mi…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-09T03:56:41.4166667+00:00
Kevin Stick Herrera 0 Reputation points
edited the question 2026-11-09T10:52:59.88+00:00
Gérard Oomens 133.7K Reputation points Volunteer Moderator
2 answers

Unable to send email to someone I have previous emailed & they van still email me.

I am trying to email someone whom I have emailed a few months ago & the email keeps bouncing back with this code 554 5.7.0 < #5.7.520 smtp;550 5.7.520 Both myself & my colleague have added our respective names to our email accounts but it's…

Outlook | Web | Outlook.com | Email
asked 2026-11-06T06:22:45.1833333+00:00
P J Scott-Gale 0 Reputation points
commented 2026-11-09T10:52:53.5066667+00:00
Vikki-T 13,600 Reputation points Microsoft External Staff Moderator
3 answers

Invoice finding

How to find the invoice billed to Subscription: Microsoft 365 Personal Order Number: [moderator's note: PII removed]

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-06T09:34:25.2933333+00:00
Roman Chernyshev 5 Reputation points
commented 2026-11-09T10:51:15.42+00:00
Vikki-T 13,600 Reputation points Microsoft External Staff Moderator
2 answers

Adult account incorrectly classified as a child account

I have never used Microsoft Family or the Family Safety app, and I have never been added to a family group as a child. There is no parent or guardian linked to this account, and this account is an admin and organizer. And i tried everything, including…

Windows for home | Windows 11 | Family and online safety
asked 2026-11-06T10:34:02.0933333+00:00
Rashid Almuhairi 0 Reputation points
commented 2026-11-09T10:50:44.2766667+00:00
Vikki-T 13,600 Reputation points Microsoft External Staff Moderator