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4 answers

Windows 11 Pro Insider Eval Copy Expiring and wont update

I have the message on my screens for awhile now that my Windows 11 Pro Insider Preview Evaluations Copy, Build 26300.8935 has expired and needs updated. I have now ran windows update 15 times in the last month or so and it always fails and restores back…

Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked 2026-11-04T05:23:07.1133333+00:00
TROY SMITH 0 Reputation points
commented 2026-11-06T13:07:06.4466667+00:00
Vikki-T 13,320 Reputation points Microsoft External Staff Moderator
1 answer

Bing’s old direct PIN-entry link now redirects to the main dashboard---can't verify even with PIN

Bing’s old direct PIN-entry link now redirects to the main dashboard, so there is now no place to enter the PIN once we get one. We have a PIN and still cannot verify business b/c the page with the PIN entry field is now redirected to main dashboard. …

Bing | Other
Bing | Other

Miscellaneous topics that do not fit into specific categories.

1,582 questions
asked 2026-10-30T11:04:36.3766667+00:00
Amy 0 Reputation points
edited the question 2026-11-06T13:05:42.88+00:00
Ana Mihaila (BLUEHAWK LLC) 0 Reputation points Microsoft External Staff Moderator
1 answer

Xbox Dev Mode stuck in "Device is being processed" for 4 days

Hello, I am experiencing an issue with Xbox Developer Mode that appears to be related to the Microsoft backend. Console: Xbox Series S Issue timeline: Developer Mode was working normally. Suddenly, I was no longer able to sign in to my Microsoft account…

Windows development | Windows Performance Toolkit
asked 2026-07-29T19:24:59.89+00:00
Gabriel Lucas 5 Reputation points
answered 2026-11-06T13:05:36.2433333+00:00
Nxel17 0 Reputation points
2 answers

why does my one-drive pause syncing when I have the setting off?

does anyone know why my one-drive pauses syncing when I have the setting off? I have checked everything I checked my storage it's still fine maybe it's cause I have more then one file open in notepad is causing the problem so does anyone know what is…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-03T17:52:18.13+00:00
Destiny Augustine 0 Reputation points
commented 2026-11-06T13:05:29.4533333+00:00
Francisco Montilla 31,825 Reputation points Independent Advisor
2 answers

how to download office 2024

I have a code but how to download office 2024 which I bought

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-11-04T11:47:30.1466667+00:00
Jan Westerbeek 0 Reputation points
commented 2026-11-06T13:04:50.4666667+00:00
Vikki-T 13,320 Reputation points Microsoft External Staff Moderator
2 answers

Cannot Activate Excel On Mac

Hi, We currently have a user who is unable to activate Microsoft Excel on a Mac device. To confirm, the following Microsoft 365 applications are working correctly and are activated: Microsoft Word Microsoft Outlook The issue appears to be isolated to…

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-11-04T12:55:58.79+00:00
Cleon Russell 110 Reputation points
commented 2026-11-06T13:04:22.9833333+00:00
Vikki-T 13,320 Reputation points Microsoft External Staff Moderator
3 answers

Folders renamed then pop-up screen blocks Outlook

On opening Outlook, the folders appear to be in a foreign language. After a few seconds, another screen appears rendering the application unusable (see attachment). None of the controls are then usable, apart from the close window button in the top right…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-02T22:07:54.7166667+00:00
Paul Witcomb 0 Reputation points
commented 2026-11-06T13:03:59.3133333+00:00
Francisco Montilla 31,825 Reputation points Independent Advisor
3 answers

Microsoft authenticator error 50089

I recently received a new Iphone. After setting the new phone up I have issues logging into my Microsoft authenticator account. The error code is 50089

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-05T09:53:43.7333333+00:00
Kasper Richardt Tejlmand 0 Reputation points
commented 2026-11-06T13:03:28.4566667+00:00
Julie Huynh 4,270 Reputation points Independent Advisor
2 answers

Payment terms

How to update payment information, including new credicard?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-04T17:37:57.2266667+00:00
Bernardo Hees 0 Reputation points
commented 2026-11-06T13:03:19.4766667+00:00
Vikki-T 13,320 Reputation points Microsoft External Staff Moderator
1 answer

Can i cancel an annual subscription that get charged monthly

I have Microsoft Business premium with copilot license, the license is saying that it will get renewed on 17 July 2027. and it is annual subscription that gets paid monthly. now when i tried to cancel this subscription as this was added by an employee by…

Microsoft 365 and Office | Other
asked 2026-11-04T18:09:22.4233333+00:00
john john Pter 1,590 Reputation points
commented 2026-11-06T13:02:05.0366667+00:00
Vikki-T 13,320 Reputation points Microsoft External Staff Moderator
2 answers

inconsistent unread email counts in Outlook for Android with a Microsoft 365 account.

We're experiencing inconsistent unread email counts in Outlook for Android with a Microsoft 365 account. Some folders contain unread emails, but their unread counts do not appear beside the folder names in the Android app. For example, NM-015 and NM-016…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-11-05T14:44:14.15+00:00
Jayla Monares 0 Reputation points
commented 2026-11-06T13:01:50.4066667+00:00
Ana Le 2,965 Reputation points Independent Advisor
2 answers

I can't recover my account that I've barely used

I few years back, I made an account just to download a game, and I haven't use the account for anything else aside from that. I also do not have access to the device I made that account anymore, and I haven't logged into that account in any of my current…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-11-04T18:17:51.0133333+00:00
Rody Kwong 0 Reputation points
commented 2026-11-06T13:01:38.8366667+00:00
Vikki-T 13,320 Reputation points Microsoft External Staff Moderator
3 answers

Terrible service by Microsoft

I can't access my [Moderator note: Personally Identifiable Information removed]@pantrix.co.za account. Can't use authenticator app. Microsoft offers no support - keep on clicking one link after the other that leads to nowhere. Calling the phone only…

Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
asked 2026-11-05T06:11:41.02+00:00
Kobus Tubb 0 Reputation points
commented 2026-11-06T13:00:42.98+00:00
Ana Le 2,965 Reputation points Independent Advisor
3 answers

Apps Not Showing on Start Menu - Brand New PC

Got a brand new Alienware from Dell. Went through the typical Windows new-user set up. The "Start Menu" screen appears and populates when I click the Windows icon or hit the Windows key. I can see icons for the Pinned apps, Recent Apps, and…

Windows for home | Windows 11 | Desktop, Start, and personalization | Start Menu
asked 2026-11-04T18:34:16.6966667+00:00
Fischer, Sam 0 Reputation points
commented 2026-11-06T13:00:37.4533333+00:00
Vikki-T 13,320 Reputation points Microsoft External Staff Moderator
1 answer

Explain Mirage Email

Sent an email and some addresses did not appear. When I forwarded the email at a later date, the missing email addresses where there. How did this happen?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-06T12:33:16.4533333+00:00
Premilla Chetty 0 Reputation points
answered 2026-11-06T12:59:11.4433333+00:00
Innocent Cyubahiro 80 Reputation points Independent Advisor
2 answers

CoPilot help

I do not have the copilot icon in my office365 apps, how do i get it to appear? i am under university of Guelphs licensing This question is related to the following Learning Module

Microsoft Copilot | Other
asked 2026-11-04T23:26:29.7933333+00:00
Claire Vokes 0 Reputation points
commented 2026-11-06T12:58:32.38+00:00
Vikki-T 13,320 Reputation points Microsoft External Staff Moderator
2 answers

How to Uninstall Microsoft Visio (Microsoft Visio - en-us) Using a Script via ManageEngine?

Hi Microsoft Support Team, I would like to know how to silently uninstall Microsoft Visio (Microsoft Visio - en-us) from Windows devices using a script. Our objective is to deploy the uninstallation script remotely through ManageEngine Endpoint Central…

Microsoft 365 and Office | Visio | Other | Windows
asked 2026-11-04T09:03:54.22+00:00
Mohd Marezuan Ahmad Marzuki 40 Reputation points
commented 2026-11-06T12:55:51.1466667+00:00
Julie Huynh 4,270 Reputation points Independent Advisor
2 answers

Broken windows kinda

I cant alt tab whatsoever, my windows key does nothing, clicking on the windows icon on the task bar does nothing, i cant open settings, i cant search for apps, and i cant windows tab. I have restarted explorer and restarted computer, and tried…

Windows for home | Windows 11 | Desktop, Start, and personalization | Other
asked 2026-11-05T08:38:55.69+00:00
Alex Morse 0 Reputation points
commented 2026-11-06T12:53:30.28+00:00
Vikki-T 13,320 Reputation points Microsoft External Staff Moderator
2 answers

Co Pilot Not Working

Every time I try to use my copilot sidebar it tells me this exactly: "Restart Edge to get the latest version of Copilot. Your account and chats are moving over. If you don't sign in to the new experience by December 31, 2026, your Copilot history…

Microsoft Copilot | Other
asked 2026-11-05T08:43:04.6466667+00:00
JO JO 0 Reputation points
commented 2026-11-06T12:53:01.9033333+00:00
Vikki-T 13,320 Reputation points Microsoft External Staff Moderator
2 answers

I can't log in with my Hotmail account

I have a problem with one of my Hotmail accounts and it is that when I log in (I enter the email and the password) I get a message which says "An unusual activity was detected" so it asks me to verify my identity, I press next and it asks me to…

Outlook | Web | Outlook.com | Email
asked 2026-11-05T10:03:54.84+00:00
Ian Cova 0 Reputation points
commented 2026-11-06T12:52:39.35+00:00
Vikki-T 13,320 Reputation points Microsoft External Staff Moderator