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2 answers

Update your recovery method to keep signing in

I keep getting a pop up saying "update your recovery method to keep signing in"

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-06T18:52:15.6766667+00:00
Rif Rafson 20 Reputation points
answered 2026-11-06T20:32:58.7366667+00:00
Virginia M 42,480 Reputation points Independent Advisor
1 answer

Email hacked

Hello, my main email since like 2010 was hacked and when i try to get it back, it says the account no longer exists, but when i try to create a new one with the same adress it says the adress is already in use, what should i do?

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-11-06T19:52:31.85+00:00
José Ruivo 0 Reputation points
answered 2026-11-06T20:31:20.0633333+00:00
Jonathan Deives 83,490 Reputation points Independent Advisor
1 answer

How to make a different Calendar be the default?

I have two calendars ( under my calendars in outlook), my calendar that is connected to my email, and then the calendar I manage for someone else. I am trying to make the latter calendar the default, so I don't have to keep unchecking mine, and…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-08-07T13:32:15.5566667+00:00
Van Sistine, Caroline 0 Reputation points
commented 2026-11-06T20:31:13.27+00:00
Rain Dotzler 0 Reputation points
0 answers

how to fix "threats"

Every time, Microsoft defender disrupts my work with a notification; "Microsoft defender has found threats, please take the recommended action" Yes, I've taken the action, scan, quick scan, deep scan, removal, clean threats...... but nothing…

Microsoft Security | Microsoft Defender | Other
asked 2026-11-06T20:30:44.05+00:00
Daniel 0 Reputation points
1 answer

Microsoft Advertising Shopping: offers Active in Merchant Center but new campaign shows "No products targeted" since Nov 4, 2026

Hello, Since November 4, 2026 at about 01:00 UTC, our two active Shopping campaigns (France, one Standard Shopping campaign and one Shopping remarketing campaign) almost stopped serving at the same time. No change was made on our side: no change to bids,…

Microsoft Advertising | Microsoft Merchant Center | Feed management
asked 2026-11-06T20:27:43.69+00:00
Stephane F 0 Reputation points
answered 2026-11-06T20:28:40.6866667+00:00

AI answer

2 answers

How to configure IIS 10 IISCertificateMappingAuthenticationModule for a classic mode application.

We are using IIS 10 on Windows Server 2022 servers to run a classic mode soap application, and we are now required to convert to IISCertificateMappingAuthentication from AnonymousAuthentication. All my attempts at reconfiguring the IIS security have been…

Windows development | Internet Information Services
asked 2026-11-05T22:45:05.39+00:00
Cross, Don (Omaha) 1 Reputation point
commented 2026-11-06T20:17:58.5033333+00:00
Cross, Don (Omaha) 1 Reputation point
1 answer

Please reset authenticator app

Hi I am getting extremely frustrated and irritated, I have recently switched phones and I removed the old device from my account [Moderator note: Personally Identifiable Information removed]@thebraguru.co.za, but now when I try and add my account on the…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-06T15:03:24.2266667+00:00
Gordon Payne 0 Reputation points
edited an answer 2026-11-06T20:16:52.16+00:00
Hani-Ng 2,835 Reputation points Independent Advisor
1 answer

Repeated unauthorized Microsoft Authenticator sign-in requests

Hello Microsoft Support Team, I am experiencing repeated unauthorized sign-in approval requests through Microsoft Authenticator for my personal Microsoft account. Issue description: I receive unexpected sign-in approval requests that I did not…

Microsoft Security | Microsoft Authenticator
asked 2026-11-06T07:13:02.13+00:00
Nhat Chau 0 Reputation points
answered 2026-11-06T20:16:14.83+00:00
Rob Koch 26,195 Reputation points Volunteer Moderator
1 answer

account change to USAA Support

Emails sent out shows USAA support with my email address no one responds this change during a recent windows update. how do I fix

Outlook | Web | Outlook.com | Email
asked 2026-11-06T20:12:35.3966667+00:00
Philip Hamilton 0 Reputation points
answered 2026-11-06T20:12:58.6466667+00:00

AI answer

2 answers

Moved from the US to Canada

I've moved to Canada from the US and now need to pay for my annual subscription of 365 but I'm having difficulty paying with my Canadian credit card.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-06T19:24:56.22+00:00
Michael Pomponi 0 Reputation points
answered 2026-11-06T20:04:47.1366667+00:00
John Jefferson Doyon 90,560 Reputation points Independent Advisor
2 answers

Old account, but was using up until now, how do I retrieve my documents? Please help

Didn’t realise I was using an old school account. This should’ve in theory been closed over three years ago. i have still been actively using that account until today and my documents were working. I had files that were regularly being updated. Recently…

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-11-06T19:57:48.0233333+00:00
H 0 Reputation points
edited an answer 2026-11-06T20:04:42.4+00:00
Ryan-N 16,940 Reputation points Microsoft External Staff Moderator
2 answers

Equations in Powerpoint no longer aligning at a defined character

Hi All I teach Maths and use Powerpoint to do so, annotating over slides while explaining methods, concepts, etc. In recent weeks, I've noticed that equations, typed using the Powerpoint's "Enter equation" are no longer aligning to the desired…

Microsoft 365 and Office | PowerPoint | Other | Windows
asked 2026-11-06T19:23:45.53+00:00
Ben Cheetham 0 Reputation points
commented 2026-11-06T20:04:25.22+00:00
Ben Cheetham 0 Reputation points
3 answers

Any real solution for iPad freeze when saving Excel

Tried all sorts of ways to fix but no luck. Almost impossible to find a fix

Microsoft 365 and Office | Excel | For home | iOS
asked 2026-11-06T04:46:29.3466667+00:00
Mike Gooding 0 Reputation points
answered 2026-11-06T20:04:04.2366667+00:00
Mike Gooding 0 Reputation points
2 answers

atualização do windows

o tenho o windows 11 que veio no meu note samsung. ele fica atualizando várias vezes. não quero mais que ele atualize. ja desabilitei vários itens. mas ele continua atualizando sem eu mandar. como faço para para não atualizar mais.

Windows for home | Windows 11 | Windows update
asked 2026-11-06T19:51:07.0533333+00:00
ricardo faiet 0 Reputation points
answered 2026-11-06T20:04:01.9866667+00:00
Dio Xavier 298.3K Reputation points Volunteer Moderator
4 answers

Trying to drag down a sum if formula but keeping the same range

Hi, I am using the below formular. How can I make it so the "C1" drags down to C2, C3 etc without having to do it one by one?? Sorry if this is a silly question I just can't seem to manage it. I have a lot of different codes to use so would…

Microsoft 365 and Office | Excel | For education | Windows
asked 2026-11-04T15:41:55.7933333+00:00
Sarah Saleh 0 Reputation points
commented 2026-11-06T19:59:30.34+00:00
Sarah Saleh 0 Reputation points
3 answers

outlook junk email invitations blocking my iphone, calendar/photos, immediately upon logging into my email account.

I have laptop with an outlook/hotmail email address, I also access this account via the iphone. A random Invite is being sent via hotmail, it does not go into the inbox. The next time I access the hotmail account either via laptop or iphone, immediately…

Outlook | Web | Outlook.com | Calendar
asked 2026-11-04T00:26:03.6833333+00:00
Victoria V 0 Reputation points
commented 2026-11-06T19:56:15.5766667+00:00
Victoria V 0 Reputation points
1 answer

Listing hyperlinks to file in a OneDrive folder

I have a number of files in a OneDrive folder which I want to list by name and hyperlink in an Excel spreadsheet

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-06T18:49:25.4366667+00:00
Leo Lyons 0 Reputation points
answered 2026-11-06T19:52:57.56+00:00
Marcin Policht 112.4K Reputation points MVP Volunteer Moderator
0 answers

Searching OneDrive using the web interface returns no results

When I use the web interface to search OneDrive I get no search results but instead get a message "Something went wrong" followed by "Please try again later" and then "Status: 500, Error: Cannot read properties of undefined…

Microsoft 365 and Office | OneDrive | For home | Other
asked 2026-11-06T19:50:38.0466667+00:00
Steve Rochford 0 Reputation points
1 answer One of the answers was accepted by the question author.

Are Forms, Design, Teams and Clipchamp still part of Microsoft365

I've used Design, Clipchamp, Teams, Forms and ToDo from Microsoft 365. Now I cannot find them.

Microsoft 365 and Office | Microsoft Forms | For home
asked 2026-11-06T19:35:06.99+00:00
Lorrie McAllister 0 Reputation points
accepted 2026-11-06T19:51:05.75+00:00
Lorrie McAllister 0 Reputation points
2 answers

problem with my subscription

problem with my subscription. is not installed on my computer.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-11-06T19:03:22.5566667+00:00
Al Reynolds 0 Reputation points
answered 2026-11-06T19:49:21.3233333+00:00
John Jefferson Doyon 90,560 Reputation points Independent Advisor