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My Game Pass has been deleted. how i get again?

Hello Microsoft team, I am 12 years old. My father had purchased a Game Pass subscription for me, which we paid for on a monthly basis. Thanks to Game Pass, I was able to access Minecraft. One day, I opened the Minecraft Launcher, but I couldn't get into…

Windows for home | Windows 11 | Gaming
asked 2026-11-06T17:56:44.33+00:00
şahan byk 0 Reputation points
answered 2026-11-07T00:39:16.1066667+00:00
Emma1-N 14,905 Reputation points Microsoft External Staff Moderator
1 answer

Outlook sending emails to deleted files folder

Outlook is sending my incoming emails to my deleted items folder. I checked for any new rules that were established in the settings section, but nothing has been changed. How do I fix this?

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-03T23:47:43.5133333+00:00
Laura Barnson 0 Reputation points
commented 2026-11-07T00:39:07.87+00:00
EmilyS726 278.3K Reputation points Independent Advisor
1 answer

My emails are not sending

Hello. My emails keep bouncing back and I don’t know how to fix the issue. Please can you advise/support me to fix this?

Outlook | Web | Outlook.com | Email
asked 2026-11-06T21:57:16.72+00:00
Matthew Handley-Jones 0 Reputation points
answered 2026-11-07T00:35:19.0333333+00:00
Brian Tillman 28,135 Reputation points Independent Advisor
1 answer

download alters printer

Every time there is an update my printer and laptop decide they dont like me, works fine on Husbands laptop All are Hp products

Windows for home | Other | Windows update
asked 2026-11-06T16:15:04.5366667+00:00
susan Gulliver 0 Reputation points
answered 2026-11-07T00:35:09.1233333+00:00
Emma1-N 14,905 Reputation points Microsoft External Staff Moderator
1 answer

Authenticator push notifications that aren’t me

I keep getting pushed notifications from the Authenticator app they’re always fromdifferent states someone’s trying to get into my email. I always deny the request. I don’t know what to do. I’ve changed my password multiple times is there anything else I…

Microsoft Security | Microsoft Authenticator
asked 2026-11-07T00:32:50.2266667+00:00
MO salih 0 Reputation points
answered 2026-11-07T00:33:36.2733333+00:00

AI answer

1 answer

Why won't my free introductory credits load?

I can find no information on this. I was supposed to receive 200 credits upon signing up. Now it says they can't load.

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,150 questions
asked 2026-11-07T00:30:40.5933333+00:00
M G 0 Reputation points
answered 2026-11-07T00:31:42.5633333+00:00

AI answer

1 answer

Problems with Task Manager and Windows Edge and google Chrome among other apps.

I can't get multiple copies of Chrome and Edge to close when I use End Task in Task Manager.

Windows for home | Windows 11 | Settings
asked 2026-11-06T15:40:35.6066667+00:00
Dave Powers 0 Reputation points
answered 2026-11-07T00:31:16.3166667+00:00
Emma1-N 14,905 Reputation points Microsoft External Staff Moderator
1 answer

Lost access to a locked mail adress

Hi. I have been locked out of my main email adress for over a year now. It was because of multiple wrong password errors. I have been trying to retrieve it for all this time and everytime i hit a snag. Whether it be when i film in the information i have…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-06T23:12:30.8566667+00:00
Leffe 0 Reputation points
answered 2026-11-07T00:27:29.0033333+00:00
Brian Tillman 28,135 Reputation points Independent Advisor
1 answer

windows aile uygulaması iptali

Merhaba daha önce Windows family uygulamasını yaş kriterini yöneticinin yaş kriterini yani adresinin yaşını iki olarak işaretle demiştim sanırım dolayısıyla şu an aile korumasını kaldırmak istiyorum ama kaldıramıyorum ve büyük problem yaşıyorum bu konuda…

Windows for home | Windows 11 | Family and online safety
asked 2026-11-06T15:24:56.1533333+00:00
medula yazılım 0 Reputation points
answered 2026-11-07T00:27:13.57+00:00
Emma1-N 14,905 Reputation points Microsoft External Staff Moderator
1 answer

microsoft edge inicia sozinho

microsoft edge inicia várias vezes durante o dia sozinho. já desativei na inicialização e em outros locais e continua abrindo. não quero que abra mais. como fazer com que o edge não abra mais.

Microsoft Edge | Other | Windows 11
asked 2026-11-06T19:47:40.57+00:00
ricardo faiet 0 Reputation points
answered 2026-11-07T00:23:46.3933333+00:00
Clary-N 18,950 Reputation points Microsoft External Staff Moderator
1 answer

Windows11 question

Windows11在上一次补丁更新后,所有**.net的应用均无法使用(包括VisualStudio**等)

Windows for home | Windows 11 | Windows update
asked 2026-11-06T12:35:24.28+00:00
子循 金 0 Reputation points
commented 2026-11-07T00:21:59.92+00:00
子循 金 0 Reputation points
1 answer

Request temporary direct download link for Windows 11 25H2 x64 English

Could you please provide a temporary 24-hour direct download link for: Version: Windows 11 Version 25H2, x64(latest stable) Language: English (US) Architecture: x64 Edition: Multi-Edition (Home/Pro) Thank you.

Windows for home | Windows 11 | Install and upgrade
asked 2026-11-06T15:22:05.3866667+00:00
Danila Kashin 0 Reputation points
edited a comment 2026-11-07T00:18:30.5+00:00
Danila Kashin 0 Reputation points
1 answer

how can i recver a deleted account that i didn't delete when the gmails that it was logged in are random

i had my account with minecraft premium and someone deleted it and now it's on some random gmails with my username in the gmails

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-11-06T15:05:29.6533333+00:00
Tadek Lamperski 0 Reputation points
answered 2026-11-07T00:11:35.39+00:00
Emma1-N 14,905 Reputation points Microsoft External Staff Moderator
2 answers

Does SmartScreen reputation carry over after deleting and recreating an Artifact Signing account?

If I delete my Artifact Signing account and later create a new account and certificate profile using the same identity validation, the docs say the profile gets a new EKU. Does SmartScreen publisher reputation carry over to the new profile, or does it…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,687 questions
asked 2026-11-06T00:31:06.88+00:00
재환 김 0 Reputation points
answered 2026-11-07T00:08:41.9466667+00:00
Meha-MSFT 2,465 Reputation points Microsoft Employee Moderator
1 answer

Windows laptop locked by administrator after using Find My Device.

Hello Microsoft Support, I accidentally used the Find My Device feature on my personal Acer Windows 11 laptop and selected the Lock option. After that, my laptop started displaying: "This device is locked by an administrator. Have any of the…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-11-06T15:00:50.24+00:00
Mark 0 Reputation points
edited the question 2026-11-07T00:08:01.5066667+00:00
Emma1-N 14,905 Reputation points Microsoft External Staff Moderator
2 answers

How to change new account birthdate

When setting up my new outlook account I entered today's date instead of my birthdate. I have tried all that the assistant has suggested several times but the birthdate stays greyed out because it thinks I am a child.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-06T23:29:50.8666667+00:00
Mike Roberto 0 Reputation points
answered 2026-11-07T00:04:30.62+00:00
EmilyS726 278.3K Reputation points Independent Advisor
1 answer

How to fix MultiMC (minecraft launcher)

I cant open one of my files called MultiMC and my friends used to be able to open it but now it is blocked

Windows for home | Other | Gaming
asked 2026-11-06T13:47:51.35+00:00
answered 2026-11-07T00:04:02.8133333+00:00
Emma1-N 14,905 Reputation points Microsoft External Staff Moderator
1 answer

Can't log in to my PC

I can longin my Microsoft account and see I have a PC named JPA-PC1 Aspire XC-1660G but can't login, cant reset PIN and Password does not work. Need help from MS

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-11-06T23:48:21.32+00:00
Khalid Hossain 0 Reputation points
answered 2026-11-06T23:49:25.7066667+00:00

AI answer

1 answer

How to download the score card after my Azure exam

Hello Team, Please help me to download the score card for my Azure exam which i have completed on November 5th.

Community Center | Not monitored
asked 2026-11-06T21:37:26.68+00:00
naresh vangeti 0 Reputation points
edited the question 2026-11-06T23:48:07.7566667+00:00
TP 165.1K Reputation points Volunteer Moderator
2 answers

MSN account restricted for longer than 72 hours

My Microsoft/MSN account has been displaying the message: "Account restricted – You cannot post comments for 72 hours." This restriction has now been in place for approximately three weeks, considerably longer than the stated suspension…

Community Center | Not monitored
asked 2026-11-06T13:02:01.55+00:00
David Chappell 0 Reputation points
edited the question 2026-11-06T23:47:03.27+00:00
Gérard Oomens 133.7K Reputation points Volunteer Moderator