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Battery of laptop suddenly not charging

I have a Lenovo Ideapad Slim 5 of 2025 vintage. It has worked perfectly until now. The battery status shows 0 charge and indicates charging is happening, however the charge status does not change after many hours of apparent charging. Consequently it…

Windows for home | Windows 11 | Sleep and Power on, off
asked 2026-11-07T04:09:41.7133333+00:00
Kevin Durkan 0 Reputation points
answered 2026-11-07T04:11:02.4233333+00:00

AI answer

0 answers

office installed too many times

reinstalled office can not register office 2024 on only one computer.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-11-07T04:04:11.12+00:00
Thomas Carson 0 Reputation points
1 answer

Not receiving emails

Why are some of my emails not reaching me? I have an account that sends me an email to login and it is sending them but I am not getting them. My office manager is emailing me and I am not receiving them either. Not in junk folder - not anywhere!

Outlook | Web | Outlook.com | Email
asked 2026-11-07T03:52:50.7766667+00:00
Roni Elsberry 0 Reputation points
answered 2026-11-07T03:53:29.2266667+00:00

AI answer

1 answer

How do I fix TrojanDownloader:JS/FakeUpdates.D?

Defender Scan says I had an TrojanDownloader:JS/FakeUpdates.D infection.

Microsoft Security | Microsoft Defender | Other
asked 2026-11-07T03:43:34.61+00:00
Tony C 0 Reputation points
answered 2026-11-07T03:44:56.5633333+00:00

AI answer

2 answers

Bing star bonus

Hello, I have a question regarding the Bing Star Bonus. I don’t have a phone, so I usually search Bing on my computer. I want to reach the 2,100-point milestone, but I’m concerned that my points won’t increase if I only search from my computer, or will…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,682 questions
asked 2026-11-07T03:39:30.59+00:00
Salty 65 Reputation points
answered 2026-11-07T04:29:16.92+00:00
Paulo GM 73,960 Reputation points Independent Advisor
1 answer

Can't locate an invoice

I received an email regarding a declined payment for an invoice. I can't locate the invoice from Microsoft on my billing page. I not even sure what the $13.48 charge is for. This invoice was declined because of suspicious activity on my Apple credit…

Community Center | Discuss the Q&A site | Get started on Q&A
asked 2026-11-07T03:37:19.56+00:00
Joseph Jalbert 0 Reputation points
answered 2026-11-07T03:38:29.1633333+00:00

AI answer

1 answer

Azure Artifact Signing fails with AzureCliCredential timeout

I'm an independent developer using Microsoft Azure Artifact Signing to digitally sign Windows executables. My signing account and certificate profile are healthy, but SignTool fails with: AzureCliCredential authentication timed out SignerSign() failed…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,688 questions
asked 2026-11-07T03:35:01.43+00:00
mikenorris-3457 0 Reputation points
answered 2026-11-07T03:36:25.9366667+00:00

AI answer

1 answer

Personal Azure account locked out after phone migration. Azure MFA still bound to old Authenticator device.

Hi, I previously used Azure with my personal email account (@outlook.com). After switching phones and reinstalling Microsoft Authenticator, I got into my microsoft account and set my MFA back up. All microsoft services work just fine with my…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-07T03:34:47.01+00:00
Whit Matthews 0 Reputation points
answered 2026-11-07T03:35:37.86+00:00

AI answer

2 answers

how to login windows using microsoft password

i've issue during login microsoft as windows admin. after a few attemps and change password, the result still password is incorrect

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-11-07T03:34:44.5166667+00:00
Noor Haizah hussin 0 Reputation points
answered 2026-11-07T04:14:57.8733333+00:00
EmilyS726 278.3K Reputation points Independent Advisor
0 answers

Microsoft Sentinel: Data Lake Onboarding Not Offered in Tenant — No UI or Resources Appearing

Problem description I am trying to onboard the Microsoft Sentinel data lake for my tenant, but I am not seeing the onboarding options or UI in the Microsoft Defender portal. Instead, only SIEM workspaces and UEBA are visible, and no data lake tab or…

Microsoft Security | Microsoft Sentinel
asked 2026-11-07T03:34:37.0233333+00:00
David-6228 0 Reputation points
1 answer

My whole outlook on web and phone is in a different language

I noticed that the folders on my iPhone were in a different language, then after logging into outlook on a browser, everything is in a different language. I have checked the settings and changed the time zone and language back to English, however it is…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-07T03:31:56.5933333+00:00
Kathy 0 Reputation points
answered 2026-11-07T03:32:10.3633333+00:00

AI answer

0 answers

¿Cómo ingresar a mi cuenta con el Código de Microsoft Autenticathor?

Necesito entrar a la cuenta de mi universidad, pero para iniciar sesión me pide ingresar un código de verificación de la aplicación de Microsoft Autenticathor, al entrar, la aplicación me pide iniciar sesión y luego envía un código a la misma aplicación…

Microsoft Security | Microsoft Authenticator
asked 2026-11-07T03:31:40.2233333+00:00
Jose Eduardo Rivera Togra 0 Reputation points
2 answers

Unable to complete sign-in process

We are locked out of our Microsoft 365 tenant. We have only one Global Administrator. The administrator's password works, but MFA approval notifications are not being received after Microsoft Authenticator was reinstalled. We need tenant ownership…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-07T03:12:25.4266667+00:00
administrator 0 Reputation points
edited an answer 2026-11-07T03:28:40.6266667+00:00
Aetherin 3,680 Reputation points Independent Advisor
0 answers

5 file not found

HI I tried this sequence to ensure that my purchased Office 2024 is operating instead of the Home/Student 2021 version. I can't get it to show up even though it is clearly installed. I found these instructions and by going manually through the Microsoft…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-11-07T03:08:17.0833333+00:00
Constance Falk 0 Reputation points
1 answer

Sql Express install failure

Getting SQL express 2022 install failure: azure extension - turned off Features: PolyBase off all others on (including localdb sharing) only windows authentication on Error: TITLE: Microsoft SQL Server 2022 Setup The following error has occurred: The…

SQL Server | Other
SQL Server | Other

Additional SQL Server features and topics not covered by specific categories

14,832 questions
asked 2026-11-07T03:06:47.72+00:00
mark levy 0 Reputation points
answered 2026-11-07T03:07:38.2233333+00:00

AI answer

1 answer

Microsoft*Mi

I have a recurring annual charge of NZ$125.30 on my ANZ Visa card, dated 6 November 2026, with the description Microsoft*Mi. The same amount was charged last year. I cannot find this payment in my Microsoft account history, and there is no saved card or…

Microsoft 365 and Office | Subscription, account, billing | For home | iOS
asked 2026-11-07T03:03:52.7833333+00:00
AranHolden-0506 0 Reputation points
answered 2026-11-07T03:43:21.42+00:00
Estrella721 47,660 Reputation points Independent Advisor
2 answers

chat with an agent

My account was hacked and I cant get into it. Sometimes it says the account doesnt exsist and other times it says it does but the recovery email isnt mine.

Outlook | Windows | New Outlook for Windows | For home
asked 2026-11-07T03:02:39.7833333+00:00
Carter Kahn-Jacques 0 Reputation points
answered 2026-11-07T03:35:11.1+00:00
EmilyS726 278.3K Reputation points Independent Advisor
1 answer

FIPS 140-3

When will we get FIPS 140-3 for current windows 11 releases?

Windows for home | Windows 11 | Security and privacy
asked 2026-11-07T02:38:47.9166667+00:00
J 0 Reputation points
answered 2026-11-07T02:39:42.12+00:00

AI answer

2 answers

can no longer send email with Outlook.

It was working on Wednesday for sure. I get a failure back that says Message lacks SPF/DKIM/DMARC Auth Records.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-07T02:31:23.0166667+00:00
Robert Germano 0 Reputation points
answered 2026-11-07T03:07:57.6333333+00:00
EmilyS726 278.3K Reputation points Independent Advisor
3 answers

My laptop audio is not working. It is not giving any sound.

Hi Team, My asus latop model x515ja sound is not working. I have already connected with some agent also. But, still it is not working. Can you help me to resolve the issue. Regards, Raju

Windows for home | Windows 11 | Devices and drivers
asked 2026-11-07T02:30:20.98+00:00
AVULA RAJU PASUPULETI 0 Reputation points
answered 2026-11-07T03:15:33.2966667+00:00
Dio Xavier 298.3K Reputation points Volunteer Moderator