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6 answers

How to have Zoom and Teams both on a meeting invitation?

Zoom is default in meeting invitations. Can I add Teams as an alternative when creating a meeting?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Schedule meetings
asked 2026-11-05T22:28:15.3033333+00:00
Wade Lovelace 0 Reputation points
answered 2026-11-07T22:49:46.38+00:00
Ryan-N 16,940 Reputation points Microsoft External Staff Moderator
2 answers

want to downgrade 365 personal to 365 classic

Can'tdowngrade 365 personal to 365 classic. I don't see this option on cancellation page. I dont want to cancel completely.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-07T22:38:58.0733333+00:00
gary starling 0 Reputation points
edited an answer 2026-11-07T22:48:09.49+00:00
Marcin Policht 112.6K Reputation points MVP Volunteer Moderator
2 answers

will not let me add a phone number

IN my account information will not let me add a phone number=manage account -your info edit account has no phone number and will not let me add one-push edit account but nothing for phone number has for email but not for phone number

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-11-07T22:11:42.9466667+00:00
earl parish 0 Reputation points
answered 2026-11-07T22:46:28.8733333+00:00
Estrella721 47,670 Reputation points Independent Advisor
2 answers

PC require me to add my. BitLocker recovery key on every restart.

Been struggling with this BitLocker thing finally was able to recover the key, but on every restart I'm prompted to enter that 48 digit key. This is my wife's work computer and I'm a little concerned on turning that on or off I don't want her to lose any…

Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked 2026-05-25T17:54:51.0733333+00:00
Kelly Howe 0 Reputation points
commented 2026-11-07T22:44:54.74+00:00
JuliaMarvin 23,910 Reputation points Volunteer Moderator
3 answers

Word stopped working.

Word stopped working. I did a full repair of Microsoft 365. Word still does not open. I am doing a second limited repair, but I doubt that will help.

Microsoft 365 and Office | Word | For home | Windows
asked 2026-11-07T19:45:02.1333333+00:00
SKShaw 0 Reputation points
edited an answer 2026-11-07T22:44:18.68+00:00
Bulldog 5,515 Reputation points
2 answers

how to update BIOS

I am having issues with updating my BIOS for gaming

Windows for home | Windows 11 | Gaming
asked 2025-11-16T21:40:59.31+00:00
lionel gates 15 Reputation points
commented 2026-11-07T22:43:00.13+00:00
JuliaMarvin 23,910 Reputation points Volunteer Moderator
3 answers

no sound on web pages

I do not hear sound on web pages after checking all audio information in settings What needs to be done to hear audio from web page?

Microsoft Edge | Audio and video playback | Windows 11
asked 2026-04-08T13:09:57.02+00:00
Ed Breun 0 Reputation points
commented 2026-11-07T22:38:31.04+00:00
JuliaMarvin 23,910 Reputation points Volunteer Moderator
3 answers

I cannot enter my account

Dear Microsoft, I cannot enter my Microsoft account: [[Moderator note: Personally Identifiable Information removed] @TwaalfMaart.onmicrosoft.com], because I am in a loophole. I cannot install my 2 step verification. To activate that, I need to be able to…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-07T20:11:29.2433333+00:00
Marit Veeneman 0 Reputation points
answered 2026-11-07T22:38:25.3666667+00:00
Marit Veeneman 0 Reputation points
1 answer

How can I open a private Microsoft Store developer support ticket with a personal Microsoft account?

I use a personal Microsoft account to manage an existing Microsoft Store app in Partner Center. I can access the Apps and games workspace and manage the app, but I can’t open a private support ticket. When I select Contact Support in Partner Center, I’m…

Microsoft Partner Center | Other
asked 2026-11-07T22:36:16.47+00:00
Michael Zorij 0 Reputation points
answered 2026-11-07T22:37:07.8633333+00:00

AI answer

2 answers

Cannot access Documents

We are unable to open any of our word or excel documents. A documents title will appear in recents and when we click on it, it says the Directory Name isn't valid. Help We have Microsoft 2021.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-03T16:44:21.98+00:00
Kay Weeks 0 Reputation points
commented 2026-11-07T22:34:04.51+00:00
Kay Weeks 0 Reputation points
2 answers

Billing Question

i need to speak with a representative regarding billing. Please provide a phone number.

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-03-14T13:45:24.39+00:00
Laura Koos 25 Reputation points
commented 2026-11-07T22:33:50.6666667+00:00
JuliaMarvin 23,910 Reputation points Volunteer Moderator
1 answer

Why cant i use geforce now on xbox???

im trying to use geforce NOW on Xbox Series S and its saying something about a lg web thingy can anyone help me??

Microsoft Edge | Other | Windows 11
asked 2026-11-07T22:26:47.46+00:00
Aiden Jackson 0 Reputation points
answered 2026-11-07T22:28:11.48+00:00

AI answer

4 answers

I am not receiving emails to my MSN account

I haven't received emails to my MSN email account since Tuesday. I have a number of daily subscriptions and none of them are showing up. I normally get 20-40 emails per day. What's weird is that I am receiving junk mail at normal levels. …

Outlook | Web | Outlook.com | Email
asked 2025-11-28T15:10:09.4666667+00:00
Wendy-Larry McDougall 0 Reputation points
commented 2026-11-07T22:20:34.99+00:00
JuliaMarvin 23,910 Reputation points Volunteer Moderator
1 answer

Personal OneDrive: final If-Match semantics for updating an existing driveItem by ID

For delegated Microsoft Personal OneDrive on Graph v1.0, does PUT /drives/{driveId}/items/{itemId}/content with the designated existing file's frozen strong eTag in If-Match atomically compare that same file's current validator at the final replacement…

Microsoft Security | Microsoft Graph
asked 2026-11-07T22:18:34.4633333+00:00
Sean Kong 0 Reputation points
answered 2026-11-07T22:19:39.8166667+00:00

AI answer

1 answer

two version of 365 attempting installation outlook does not function in either

I deleted a version of 365 and installed a trial version. Now I am unable to install the 365 personal application. Outlook will not work in neither application. I need to speak with someone in technical support. What id the combination for this request?

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-07T22:17:09.4966667+00:00
Gareth Lushis 0 Reputation points
answered 2026-11-07T22:17:24.8133333+00:00

AI answer

2 answers

Senders receiving mail delivery failure attempting to send me email

Could someone please let me know how to resolve this? Subject: Mail Delivery Failure This message was created automatically by the mail system (ecelerity). A message that you sent could not be delivered to one or more of its recipients. This is a…

Outlook | Web | Outlook.com | Email
asked 2026-11-07T20:37:48.9366667+00:00
Heidi Steeves 0 Reputation points
commented 2026-11-07T22:14:18.5766667+00:00
EmilyS726 278.8K Reputation points Independent Advisor
2 answers

Windows 11 Product Key recovery from Digital License

I am unable to find my product key for windows 11 pro but purchased a digital license from the microsoft store. My PC had to be wiped and re-installed so I need a valid product key back to use my digital license. How can I recover a working product key?

Windows for home | Windows 11 | Microsoft Store
asked 2025-11-22T19:15:03.26+00:00
John Harwer 0 Reputation points
commented 2026-11-07T22:12:54.8533333+00:00
JuliaMarvin 23,910 Reputation points Volunteer Moderator
2 answers

Microsoft Surface Pro 7 Start-up

The device gets to a point and will not complete sign-in of an account. Tried to Boot Configuration Manager and can not get past this issue. The device spins the circle of death and eventually goes dark. I was able to get to task manager but goes dark on…

Windows for home | Windows 10 | Performance and system failures
asked 2026-11-07T22:06:53.28+00:00
Bernie Nimer 0 Reputation points
answered 2026-11-07T22:10:58.9666667+00:00
Bernie Nimer 0 Reputation points
1 answer

Microsoft Account Suddenly Not Recognized

Hello Microsoft Support, I'm contacting you because I'm having trouble accessing my Microsoft account, which I use for Minecraft Java & Bedrock Edition on PC. My account was created in 2024 using my Gmail address. My Xbox gamertag is…

Microsoft Security | Microsoft Authenticator
asked 2026-11-07T22:10:12.98+00:00
answered 2026-11-07T22:10:31.07+00:00

AI answer

2 answers

Question regarding transferring Windows 10 licenses to new computers with Windows 11

I have two (2) computers running Windows 10 pro that are not capable of upgrading to Windows 11 pro due to hardware compatibility issues. The licenses on those Windows 10 pro computers were originally purchased for Windows 8 pro but were upgraded for…

Windows for home | Windows 11 | Licensing and activation
asked 2026-11-07T21:56:58.6433333+00:00
Rob Schafer 0 Reputation points
answered 2026-11-07T22:07:42.9766667+00:00
Marcin Policht 112.6K Reputation points MVP Volunteer Moderator