Sending, receiving, and organizing email in Outlook.com
Hi Wendy-larry,
Thank you for posting, I am here to help you today.
If you unable to receive mail from your MSN account associated to your Outlook try this steps see if this will help:
Check your internet connection if working fine.
Check and review your rules settings that might sync your MSN mail to a other folders.
On your Outlook online remove your MSN account then re add it again. See if all mails will go thru.
Let me know how this goes. Looking forward to helping you out. If you need more help please feel free to let me know. If the answer is helpful, please click "Accept Answer".
Best regards,
Jansher