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I have another account that has been hacked and can't get into it. I created this account to be able to access QA

My Microsoft account password was reset without my authorization. The verification code was sent to an old phone number that I no longer own, and that number may now belong to someone else. I cannot access my account because Microsoft continues sending…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-03T17:59:46.6233333+00:00
Achenyo Abutu 0 Reputation points
commented 2026-11-07T01:23:12.54+00:00
Jeronimo Fuerte 48,530 Reputation points Independent Advisor
1 answer

Can't reinstall pdfX

Hi, On 31st DECEMBER 2022, I purchased Microsoft Store - Adobe PDFx - Editor & Reader and paid the amount of €49.99. The invoice number edited by Microsoft Store is 6380812671843080755 The invoice doesn't show any product key number and now Adobe is…

Windows for home | Windows 11 | Microsoft Store
asked 2026-11-07T01:18:00.0066667+00:00
Anne-Cath Lallemand 0 Reputation points
answered 2026-11-07T01:18:44.8033333+00:00

AI answer

1 answer

How to fix information lost added to Spreadsheet in microsoft excel?

I cannot find saved information added to my spreadsheets in Microsoft Excel on my MacBookA Air after 7/8/2025 to present date. I had gotten a message a week ago that I was out of memory and to close apps. Since then I have not been able to see the many…

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-11-06T18:53:09.7266667+00:00
Judy Shemtob 0 Reputation points
answered 2026-11-07T01:17:32.6733333+00:00
Emma1-N 14,905 Reputation points Microsoft External Staff Moderator
1 answer

how to find previous version of a word document on a usb that has been copied and replaced

how to find previous version of a word document on a usb that has been copied and replaced

Microsoft 365 and Office | Word | For home | Windows
asked 2026-11-07T01:15:25.58+00:00
Tanya Neate 0 Reputation points
answered 2026-11-07T01:16:10.43+00:00

AI answer

2 answers

I'm being denied access to the Log Analytics Demo environment all of a sudden after having access. How to fix?

I want to connect to the Log Analytics Demo environment which I previously had access to for learning KQL log queries for my new job. All of a sudden I'm getting an error preventing me from accessing the demo environment. I'm not sure what I've done…

Azure Monitor
Azure Monitor

An Azure service that is used to collect, analyze, and act on telemetry data from Azure and on-premises environments.

4,033 questions
asked 2024-12-18T15:09:07.01+00:00
ZeeshMyBoy 5 Reputation points
answered 2026-11-07T01:15:16.3933333+00:00
Anil Kumar 0 Reputation points
2 answers

How to fix a syncing issue on One Note

OneNote can't connect to the server. Sync will resume once we connect. You don't need to take any action. (Error code: 0x3 6fqa8)

Microsoft 365 and Office | OneNote | For education | Windows
asked 2026-11-07T00:37:12.52+00:00
Esther Grubb 0 Reputation points
edited an answer 2026-11-07T01:14:27.1633333+00:00
JeseminQH 1,130 Reputation points Independent Advisor
2 answers

Transfer a paid for Office subscription to a new computer

How do I activate my paid for Office subscription on a new MAC computer? I put in the code but it won't activate.

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-11-06T19:04:47.8433333+00:00
John Beehler 0 Reputation points
commented 2026-11-07T01:11:07.5466667+00:00
John Jefferson Doyon 90,560 Reputation points Independent Advisor
1 answer

Can't remove USB device

When I rty to remove a USB device I constantly get a "Problem ejecting USB mass storage device" stating it is still in use. It does not matter how long I wait, this does not change. I can only shut down the PC to remove it.

Windows for home | Other | Devices and drivers
asked 2026-11-02T19:51:56.78+00:00
John Stygle 20 Reputation points
edited a comment 2026-11-07T01:10:35.5266667+00:00
C C 0 Reputation points
1 answer

Not Recieving email from at least 1 specific email address

Hi, I've learned that my email isn't receiving email from people. Especially one specific email. I've checked my junk it's not there. They also keep getting a bounce back on my email too. With that being said, they have responded to emails. I've sent…

Outlook | Web | Outlook.com | Email
asked 2026-11-06T19:00:47.58+00:00
Amanda McDonnell 0 Reputation points
answered 2026-11-07T01:10:10.4533333+00:00
Emma1-N 14,905 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft Data Protection Closed MFA Recovery Case - Three Entra Tenants Locked Out

I am requesting assistance with escalating a Microsoft Entra ID tenant recovery issue after Microsoft 365 Data Protection closed my existing support case without resolving the problem. I am the legitimate owner and administrator of three separate…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-06T01:20:25.88+00:00
Andrew Welch 0 Reputation points
commented 2026-11-07T01:08:25.7633333+00:00
Andrew Welch 0 Reputation points
2 answers

Case Number [PII Removed]

windows 11 will not allow removal of Brother drivers and soft ware Disconnected. Need to reconnect Case Number [PII Removed] How do i reconnect?

Windows for home | Windows 11 | Devices and drivers
asked 2026-11-06T19:15:56.27+00:00
Bernie Dorsey 0 Reputation points
edited the question 2026-11-07T01:08:09.5733333+00:00
Dio Xavier 298.3K Reputation points Volunteer Moderator
2 answers

How to get bolded unread emails again

After a recent update, my Outlook account no longer shows unread emails bolded. I've tried all the on-line suggestions, including the one from 2025 on Microsoft Learn which said to go to Conditional Formatting (in View Settings) and find a list of rules,…

Outlook | Web | Outlook.com | Settings
asked 2026-10-29T02:16:05.11+00:00
Bruce Robb 0 Reputation points
commented 2026-11-07T01:04:44.24+00:00
Jeronimo Fuerte 48,530 Reputation points Independent Advisor
1 answer

I am getting Error code: 0x8007007B I do not have access to organization activation server.

I am getting Error: I do not have access to organization activation server.

Windows for home | Windows 11 | Licensing and activation
asked 2026-11-07T00:31:37.93+00:00
Giovanni Bendaña 0 Reputation points
answered 2026-11-07T01:04:24.57+00:00
EmilyS726 278.3K Reputation points Independent Advisor
2 answers

how to set password for shared mailbox?

How do I, as administrator, set the password for a shared mailbox via Windows to enable iOS and Android users to login from mobile devices?

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-11-06T00:50:14.7666667+00:00
Ronnetta Rivera 0 Reputation points
commented 2026-11-07T00:59:26.03+00:00
Austin-H 8,810 Reputation points Microsoft External Staff Moderator
1 answer

I want to cancel that purchase don't want to use my visa card.

I want to cancel that purchase, don't want to use my visa card.

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-11-07T00:56:35.39+00:00
james steed 0 Reputation points
answered 2026-11-07T00:57:09.87+00:00

AI answer

1 answer

Recuperar conta desativada

Perdi o acesso a um email antigo, aparentemente o mesmo foi desativado. Preciso recuperar esse acesso pois minha conta Mojang esta associada diretamente a ele, sem o acesso, não consigo entrar na plataforma. O email antigo é ******@outlook.com

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-07T00:20:09.4033333+00:00
Adryan Ribeiro 0 Reputation points
answered 2026-11-07T00:54:21.1533333+00:00
Jonathan Deives 83,490 Reputation points Independent Advisor
1 answer

Feature Request: Display Newest Responses First in Microsoft Forms – Individual Results

Dear Microsoft Forms Support Team, I am a Microsoft Forms user, and I would like to request an important improvement to the Individual Results feature. Currently, when I open Responses → Check Individual Results, submissions are displayed from oldest to…

Microsoft 365 and Office | Microsoft Forms | For home
asked 2026-11-07T00:51:24.2166667+00:00
Imran Khan 0 Reputation points
answered 2026-11-07T00:52:10.8866667+00:00

AI answer

2 answers

Urgent — How to safely cancel a staged Windows 11 26H2 upgrade in Pending restart state without upgrading?

Subject: Urgent — How to safely cancel a staged Windows 11 26H2 upgrade in Pending restart state without upgrading? Hello, I have a professional workstation running Windows 10 Pro 22H2, build 19045.6466. Windows Update has downloaded and prepared Windows…

Windows for home | Windows 10 | Windows update
asked 2026-11-06T01:13:39.87+00:00
Robert Zybert 0 Reputation points
edited a comment 2026-11-07T00:51:33.8666667+00:00
Hendrix-V 20,790 Reputation points Microsoft External Staff Moderator
1 answer

Redeeming issue

Hello I am having a problem about Microsoft rewards bing with redeem about my gift card apparently this is what came although I only have one account so I am requesting if you can investigate my account and see what's wrong with it I tried almost…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,681 questions
asked 2026-11-06T11:25:48.09+00:00
requiem shadow 20 Reputation points
edited an answer 2026-11-07T00:50:29.2666667+00:00
Clary-N 18,950 Reputation points Microsoft External Staff Moderator
1 answer

Copilot daily Limit

Why hasn't my Copilot daily limit been reset? It's been 4 days, and it keeps saying it will reset at 11:00 AM.

Microsoft Copilot | Other
asked 2026-11-06T11:01:24.2266667+00:00
Farah Jabeen 0 Reputation points
answered 2026-11-07T00:48:34.83+00:00
Clary-N 18,950 Reputation points Microsoft External Staff Moderator