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1 answer One of the answers was accepted by the question author.

Can't receive emails from certain senders

I have not been able to receive any emails from certain senders (Interfolio notification in this case), all possible fixes (e.g. rules, block list, etc.) from the customer support have failed. I contacted the sender and they confirmed the emails were…

Outlook | Web | Outlook.com | Email
asked 2026-01-30T22:50:45.61+00:00
Yang 20 Reputation points
commented 2026-11-06T22:37:18.7766667+00:00
Donna Kehle 0 Reputation points
2 answers

Microsoft Purview Disposition Management: API Feasibility for a Custom UI

We are developing a custom document-retention and compliance portal integrated with Microsoft Purview Records Management. We need users to perform the following native disposition-review actions from our custom UI without opening the Purview…

Microsoft Security | Microsoft Purview
asked 2026-10-13T16:31:51.6366667+00:00
Ashish Gore 5 Reputation points
recommended 2026-11-06T22:35:44.7766667+00:00
Maraiah Kasetti (Wipro Limited) 85 Reputation points Microsoft External Staff Moderator
2 answers

Hacked email sending emails to my contacts then infiltrating their emails

Hacked email sending emails to my contacts then infiltrating their emails - I've tried several steps to make this stop. My email is sending the email over and over again

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-05T23:09:21.2166667+00:00
Helen Madrid 0 Reputation points
edited the question 2026-11-06T22:34:54.92+00:00
Gérard Oomens 133.7K Reputation points Volunteer Moderator
1 answer

Microsoft Defender AMSI False Positive — PowerShell Diagnostic Blocked as Trojan:PowerShell/AmsiBypazz.D!MTB

Hello Microsoft Support Community, I own a Windows computer and am requesting technical guidance regarding a possible Microsoft Defender Antivirus false-positive detection. Detection information: Threat: Trojan/AmsiBypazz.D!MTB Threat ID:…

Microsoft Security | Microsoft Defender | Other
asked 2026-11-06T22:31:26.05+00:00
Linnovation Enterprises INC 0 Reputation points
answered 2026-11-06T22:32:43.1266667+00:00

AI answer

1 answer

Win 7 32bit reinstall failure

After a HD failure I had to reinstall my windows 7 - 32bit which had been running for many years. But now after a week or two it's now saying "Windows 7 Build 7600 This copy of Windows is not genuine" which is not true. The DVDs are all…

Windows for home | Previous Windows versions | Licensing and activation
asked 2026-11-06T22:31:40.7266667+00:00
Terry Nelson 0 Reputation points
answered 2026-11-06T22:32:30.0833333+00:00

AI answer

2 answers

Unable to install office Home & Business 2016

I have had to reset my pc. This means I have to reinstall office 2016. I have the license key and order number but unfortunately the .exe link has expired. I could not sign in to the original Microsoft account because I forgot my password an all the…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-06T22:20:20.9566667+00:00
Maryse Chadi 0 Reputation points
answered 2026-11-06T22:31:12+00:00
Stefan Blom 357.2K Reputation points MVP Volunteer Moderator
1 answer

Xbox Dev Mode stuck on DeviceBeingProcessed - Error 0x8015963D

My paid individual developer account has been active and functioning normally for years. However, recently , my console suddenly lost authorization and throws Error 0x8015963D. In the Partner Center dashboard under "Xbox development consoles,"…

Microsoft Partner Center | Other
asked 2026-09-19T09:15:39.86+00:00
BIG BOZZ 308 10 Reputation points
commented 2026-11-06T22:30:43.9833333+00:00
Jose Hernandez 0 Reputation points
1 answer

Appeal of Microsoft Certification Exam - Christopher Singer - Request 2610290050001702

Dear Microsoft Worldwide Learning Security Team, On Monday, 2 November 2026, I received a "Notification of Microsoft Certification Exam Ban" from your team, stating that I was identified as having violated exam rules and that a restriction was…

Community Center | Not monitored
asked 2026-11-06T10:34:04.42+00:00
Christopher SINGER 0 Reputation points
answered 2026-11-06T22:30:26.7+00:00
Gérard Oomens 133.7K Reputation points Volunteer Moderator
2 answers

ace browser

Remove ace browser, remove it??? I this a virus should I remove it. I didn't install it. How do you install it

Microsoft Edge | Browser extensions | Windows 10
asked 2026-11-06T22:23:06.33+00:00
Brian Benham 0 Reputation points
answered 2026-11-06T22:26:36.7366667+00:00
_AW_ 70,241 Reputation points Volunteer Moderator
3 answers

Ms office license not activated

Microsoft cannot verify the license for this product .you should repair the office program by using control panel.

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-11-05T05:42:22.56+00:00
edited an answer 2026-11-06T22:26:30.77+00:00
Stefan Blom 357.2K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Select Print on document with several TOCs Word for MacOS Update Table of Contents message requires many clicks on OK

I have a word template that has 6 TOCs in it. I created a new document using this template. If I make changes to any of the headings and select File > Print, Word displays the Update Table of Contents message box and I must click OK 6 times, once for…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-11-06T17:07:07.5533333+00:00
James Palmer 320 Reputation points
accepted 2026-11-06T22:25:34.0633333+00:00
James Palmer 320 Reputation points
2 answers

Outlook.com contacts issue. - Duplication on Outlook.com and New Outlook Only

Outlook.com contacts issue. Existing/imported contacts cannot be deleted and return "Couldn't delete contact." Newly created test contacts delete successfully. The problem occurs in Outlook.com and New Outlook for Windows. Contacts were…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-10-17T21:24:08.4833333+00:00
Tom Roughley 0 Reputation points
commented 2026-11-06T22:23:52.47+00:00
BravoTech 0 Reputation points
2 answers

New Outlook installed??

How to determine if I'm running New Outlook on a Windows Laptop or Outlook Classic

Outlook | Windows | New Outlook for Windows | For home
asked 2026-11-06T21:46:40.54+00:00
Mike McDonald 0 Reputation points
answered 2026-11-06T22:22:52.5533333+00:00
EmilyS726 278.3K Reputation points Independent Advisor
2 answers

How can I unlink a microsoft and windows account when i can't access the windows account

I recently replaced the CPU in my computer which has caused me to loose access to my windows account on this computer. I made a new account but I can't sign into my microsoft account because it is still linked to the old one. So how do I unlink the two…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-11-03T22:06:06.3166667+00:00
sean hicks 0 Reputation points
commented 2026-11-06T22:22:48.3966667+00:00
sean hicks 0 Reputation points
1 answer

Outlook.com / MSN Account Rejecting Valid Mail with 5.7.1

My MSN email account is rejecting legitimate messages from contacts who have emailed me successfully for years. Their messages now bounce with the following error: “5.7.1 – The following organization rejected your message:…

Outlook | Web | Outlook.com | Email
asked 2026-11-06T21:20:07.75+00:00
dale hightower 0 Reputation points
commented 2026-11-06T22:19:25.41+00:00
EmilyS726 278.3K Reputation points Independent Advisor
0 answers

How do you recover an account that someone hacked into and changed the alias?

My gmail account, ******@gmail.com, has been accessed by someone I don't know and the alias has been replaced with ******@sreioenone.live. I've also been logged out of all devices so I can no longer reset the password or access the account. When trying…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-06T20:20:40.6066667+00:00
Alex Minty 0 Reputation points
edited the question 2026-11-06T22:19:03.6433333+00:00
Gérard Oomens 133.7K Reputation points Volunteer Moderator
2 answers

How do I link my pc with my Iphone

I want to link my PC with my Iphone to send pictures from my computer

Windows for home | Windows 11 | Connect Phone and PC
asked 2026-11-06T21:37:34.93+00:00
Kimberly DeMarco 0 Reputation points
edited an answer 2026-11-06T22:18:21.89+00:00
John Jefferson Doyon 90,560 Reputation points Independent Advisor
3 answers

how to download office 2024

I have a code but how to download office 2024 which I bought

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-11-04T11:47:30.1466667+00:00
Jan Westerbeek 0 Reputation points
edited an answer 2026-11-06T22:17:55.3533333+00:00
Stefan Blom 357.2K Reputation points MVP Volunteer Moderator
2 answers

Updating Office 365?

Received notice that Office365 was ready for update. I am using Office 365 free. Can't seem to update.

Microsoft 365 and Office | Word | For home | Windows
asked 2026-11-06T22:13:13.48+00:00
texas roamer 0 Reputation points
answered 2026-11-06T22:16:05.4+00:00
Stefan Blom 357.2K Reputation points MVP Volunteer Moderator
3 answers

I want to speak to a human. How do I do that?

I need to speak to someone because I can't find an answer to my issue.

Microsoft 365 and Office | Other
asked 2026-10-28T19:55:00.2966667+00:00
June Schmeling 0 Reputation points
edited an answer 2026-11-06T22:14:07.6933333+00:00
Stefan Blom 357.2K Reputation points MVP Volunteer Moderator