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Disabling self creating account capability in external tenant

We want an application registered under an external tenant to allow only users with pre-existing accounts to sign-in, and have the abililty to reset their password. Documentation from 2024 suggest that Graph API is the only way to do this, and this…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-10-26T19:25:03.15+00:00
Guru Sundararaman 0 Reputation points
answered 2026-10-26T19:26:30.62+00:00

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1 answer

Chat with a support agent in your web browser

How do I contact a Human person? I've been trying with the AI, but it can't solve my problem and keeps directing me to the same Q&A help file that didn't address my problem. Either by phone or chat online, how do I contact a support agent?

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-26T19:25:26.7866667+00:00
LinHen 0 Reputation points
answered 2026-10-26T19:26:08.2366667+00:00

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1 answer

Copilot only displays a bar to drop files into when I hit the button on my laptop

I have already tried the following: I tried repairing or resetting it in "Settings" -> "Apps" -> "Installed Apps" -> "Microsoft Copilot" -> "Three dots ...", but it doesn't have a…

Microsoft Copilot | Windows Copilot | App
asked 2026-10-15T14:33:13.24+00:00
Georgine Earth 0 Reputation points
commented 2026-10-26T19:25:26.2566667+00:00
Matthew Shaw 0 Reputation points
1 answer

2021 to 2024 Home Office

I have Mac Office Home 2021 and just bought Office 2024. How do I transition files?

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-10-26T19:19:28.94+00:00
Dinah Eng 20 Reputation points
answered 2026-10-26T19:19:44.26+00:00

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1 answer

Sharing blocked by user reputation policy

Sharing folders from a personal OneDrive account has been blocked due to the user-reputation policy. How can I fix this?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-26T19:04:25.2866667+00:00
Ivana 0 Reputation points
answered 2026-10-26T19:05:19.2033333+00:00

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1 answer

Can no longer get into my microsoft account/xbox account, also getting charges from them.

I have not been able to get into my Microsoft account for sometime now because I was unaware of the password. I would use this account for Xbox and have just been using my recovery email to log in. About a few months ago my recovery email was hacked, and…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-10-26T19:00:08.95+00:00
Bryan Tamayo 0 Reputation points
answered 2026-10-26T19:01:28.82+00:00

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1 answer

I cannot access my files after my account was blocked

My account was blocked due to suspiscious activity (no idea why this would be), and after I followed the prompts and logged back in and verified my address, I cannot acess any of my folders. I have tried in the incognito mode and this doesnt work, and…

Microsoft 365 and Office | OneDrive | For home | Other
asked 2026-10-26T18:56:29.32+00:00
Piper 0 Reputation points
answered 2026-10-26T18:58:27.27+00:00

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1 answer

Cancel Microsoft Office Subscription

Hello, I want to cancel my microsoft office subscription.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-26T18:56:11.5433333+00:00
Lauren Gagnon 0 Reputation points
answered 2026-10-26T18:56:38.94+00:00

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1 answer

Personal Microsoft account (@hotmail.com) incorrectly associated with EY Microsoft Entra tenant — Unable to leave organization

Hello, I have a personal Microsoft account using a @hotmail.com email address. My Outlook.com mailbox works normally, and I can sign in to it without any issues. However, when I access the Microsoft Azure or Microsoft Entra portals, my account appears to…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-26T18:45:17.7933333+00:00
Lucas Ariel Saavedra 0 Reputation points
answered 2026-10-26T18:45:47.98+00:00

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1 answer

How can I get the invoice for the GH-300 exam, I have cleared the exam but I need the payment invoice

How can I get the invoice for the GH-300 exam, I have cleared the exam but I need the payment invoice

Community Center | Not monitored
asked 2026-10-26T18:26:53.1766667+00:00
Mayuri Aggarwal 0 Reputation points
edited the question 2026-10-26T18:36:13.4266667+00:00
Gérard Oomens 133.8K Reputation points Volunteer Moderator
1 answer

I have 2 Microsoft accounts. How do I delete one???

I seem to have 2 Microsoft accounts, both with the same mobile number but with 2 different email addresses. How do I delete one?

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-26T18:22:46.7733333+00:00
Maura Rich Gray 0 Reputation points
answered 2026-10-26T18:23:33.9366667+00:00

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1 answer

Dell Lattitude business PC crashed and Best buy lost my MS Office program that I pay monthly for during the repair

I have a MS Office account that I pay monthly for and I need to download it onto mt PC

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-26T17:46:06.7533333+00:00
Thomas Benthien 0 Reputation points
answered 2026-10-26T17:46:42.1166667+00:00

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1 answer

EXCEL WORKBOOK CRASH

i am working on an excel file with multiple worksheets and when i create a copy of a worksheet as workbook it works, then when i try to create another copy of a different worksheet aas a workbook, excel crashes, what is causing it and how to solve it

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-10-26T17:44:06.5033333+00:00
Tanay Dalwadi [KCA] 0 Reputation points
answered 2026-10-26T17:45:28.86+00:00

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1 answer

how do I delete office subscriton -

How do I cancel my personal Office Suite subscription? I already have Microsoft 365-nothing works when I try

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-26T17:32:38.3533333+00:00
Donna Markowski 0 Reputation points
answered 2026-10-26T17:33:36.37+00:00

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1 answer

App Integrity Validation failed after passed Face Check : "Error code: forbidden"

Hope you can help on this. I am trying to complete identity validation for my organization in Azure Artifact Signing. Every attempt fails with: "Error code: forbidden" Error details: Missing permission to fullfill this request. App…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,815 questions
asked 2026-10-26T16:46:18.22+00:00
Anttoni Rautio 0 Reputation points
answered 2026-10-26T16:46:33.5166667+00:00

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1 answer

Outlook not receiving emails on laptop, tablet or phone using either wifi or phone

This morning my Outlook inbox was empty. I spent an hour on the phone with the email provider trying to fix this. Then we uploaded Yahoo mail on my tablet and there was the ton of expected email. So Outlook is not downloading my emails from my…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-10-26T16:25:57.4366667+00:00
paul leonard 0 Reputation points
answered 2026-10-26T16:27:06.34+00:00

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1 answer

Stuck in family group with unknown organiser Abc-cannot leave and chrome blocked

Hello team, My Microsoft account is PII ******@gmail.com I am stuck in a Family Safety group where organizer shows as "Abc". I do not know this person Abc. I never added him. Because of this: My DOB is set to child and I cannot change it …

Windows for home | Windows 11 | Family and online safety
asked 2026-10-26T16:07:40.0133333+00:00
Pradyun Dasgupta 0 Reputation points
edited the question 2026-10-26T16:24:24.63+00:00
CrazyKats 20,330 Reputation points Volunteer Moderator
1 answer

How to restore account in authenticator- no backup button is present

I recently bought a new iphone and have previously only used Android before. I am trying to transfer over my microsoft authenticator accounts. I have backed up my account to the cloud and have confirmed this. When I open my authenticator app on my new…

Microsoft Security | Microsoft Authenticator
asked 2026-10-26T16:22:19.8133333+00:00
Kolin Rubel 0 Reputation points
answered 2026-10-26T16:23:13.25+00:00

AI answer

1 answer

I can't sign in to the authenticator app

I have problems with the multi-factor authenticator

Microsoft Security | Microsoft Authenticator
asked 2026-07-08T03:53:50.0533333+00:00
Dayanay Castillo Villa 0 Reputation points
commented 2026-10-26T16:15:19.26+00:00
kendall faught 0 Reputation points
1 answer

OneNote - Broken Notebook & Sections

I have had 2 instances of OneNote telling me that my notebook and/or section is broken, and to copy it to another notebook. It's told me that a backup has been created, but no such backup exists in OneDrive. This is one error message it's posting: …

Microsoft 365 and Office | OneNote | For home | Windows
asked 2026-10-26T16:02:26.71+00:00
MS 0 Reputation points
answered 2026-10-26T16:03:32.62+00:00

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