Managing external identities to enable secure access for partners, customers, and other non-employees
Disabling self creating account capability in external tenant
We want an application registered under an external tenant to allow only users with pre-existing accounts to sign-in, and have the abililty to reset their password. Documentation from 2024 suggest that Graph API is the only way to do this, and this…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
AI answer
Chat with a support agent in your web browser
How do I contact a Human person? I've been trying with the AI, but it can't solve my problem and keeps directing me to the same Q&A help file that didn't address my problem. Either by phone or chat online, how do I contact a support agent?
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
AI answer
Copilot only displays a bar to drop files into when I hit the button on my laptop
I have already tried the following: I tried repairing or resetting it in "Settings" -> "Apps" -> "Installed Apps" -> "Microsoft Copilot" -> "Three dots ...", but it doesn't have a…
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
2021 to 2024 Home Office
I have Mac Office Home 2021 and just bought Office 2024. How do I transition files?
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
AI answer
Sharing blocked by user reputation policy
Sharing folders from a personal OneDrive account has been blocked due to the user-reputation policy. How can I fix this?
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
AI answer
Can no longer get into my microsoft account/xbox account, also getting charges from them.
I have not been able to get into my Microsoft account for sometime now because I was unaware of the password. I would use this account for Xbox and have just been using my recovery email to log in. About a few months ago my recovery email was hacked, and…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
AI answer
I cannot access my files after my account was blocked
My account was blocked due to suspiscious activity (no idea why this would be), and after I followed the prompts and logged back in and verified my address, I cannot acess any of my folders. I have tried in the incognito mode and this doesnt work, and…
Microsoft 365 and Office | OneDrive | For home | Other
A Microsoft file hosting and synchronization service.
AI answer
Cancel Microsoft Office Subscription
Hello, I want to cancel my microsoft office subscription.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
AI answer
Personal Microsoft account (@hotmail.com) incorrectly associated with EY Microsoft Entra tenant — Unable to leave organization
Hello, I have a personal Microsoft account using a @hotmail.com email address. My Outlook.com mailbox works normally, and I can sign in to it without any issues. However, when I access the Microsoft Azure or Microsoft Entra portals, my account appears to…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
AI answer
How can I get the invoice for the GH-300 exam, I have cleared the exam but I need the payment invoice
How can I get the invoice for the GH-300 exam, I have cleared the exam but I need the payment invoice
Community Center | Not monitored
Tag not monitored by Microsoft.
I have 2 Microsoft accounts. How do I delete one???
I seem to have 2 Microsoft accounts, both with the same mobile number but with 2 different email addresses. How do I delete one?
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
AI answer
Dell Lattitude business PC crashed and Best buy lost my MS Office program that I pay monthly for during the repair
I have a MS Office account that I pay monthly for and I need to download it onto mt PC
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
AI answer
EXCEL WORKBOOK CRASH
i am working on an excel file with multiple worksheets and when i create a copy of a worksheet as workbook it works, then when i try to create another copy of a different worksheet aas a workbook, excel crashes, what is causing it and how to solve it
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
AI answer
how do I delete office subscriton -
How do I cancel my personal Office Suite subscription? I already have Microsoft 365-nothing works when I try
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
AI answer
App Integrity Validation failed after passed Face Check : "Error code: forbidden"
Hope you can help on this. I am trying to complete identity validation for my organization in Azure Artifact Signing. Every attempt fails with: "Error code: forbidden" Error details: Missing permission to fullfill this request. App…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
AI answer
Outlook not receiving emails on laptop, tablet or phone using either wifi or phone
This morning my Outlook inbox was empty. I spent an hour on the phone with the email provider trying to fix this. Then we uploaded Yahoo mail on my tablet and there was the ton of expected email. So Outlook is not downloading my emails from my…
Outlook | Outlook for mobile | Outlook for Android | For home
Using Outlook for Android for personal email and calendar management
AI answer
Stuck in family group with unknown organiser Abc-cannot leave and chrome blocked
Hello team, My Microsoft account is PII ******@gmail.com I am stuck in a Family Safety group where organizer shows as "Abc". I do not know this person Abc. I never added him. Because of this: My DOB is set to child and I cannot change it …
Windows for home | Windows 11 | Family and online safety
How to restore account in authenticator- no backup button is present
I recently bought a new iphone and have previously only used Android before. I am trying to transfer over my microsoft authenticator accounts. I have backed up my account to the cloud and have confirmed this. When I open my authenticator app on my new…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
I can't sign in to the authenticator app
I have problems with the multi-factor authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
OneNote - Broken Notebook & Sections
I have had 2 instances of OneNote telling me that my notebook and/or section is broken, and to copy it to another notebook. It's told me that a backup has been created, but no such backup exists in OneDrive. This is one error message it's posting: …
Microsoft 365 and Office | OneNote | For home | Windows
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
AI answer