501,419 questions

Sort by: Updated
1 answer

Why does my Powerpoint not have an option for recording?

My Powerpoint app does not have a record button to record audio or video to place into the presentation. Thanks,

Microsoft 365 and Office | PowerPoint | For education | Windows
asked 2026-11-08T12:46:43.67+00:00
Candice Smitherman 0 Reputation points
answered 2026-11-08T12:47:26.12+00:00

AI answer

1 answer

New Microsoft 365 Business Premium trial tenant is read-only: "Tenant sites are in read-only right now"

Our Microsoft 365 Business Premium trial tenant was created on 30 Oct 2026. Since then no SharePoint site can be created: Graph create site returns 500, a Microsoft 365 group site has been stuck in provisioning since 4 Nov, and creating a communication…

Microsoft 365 and Office | SharePoint | For business | Other
asked 2026-11-04T19:32:55.34+00:00
Jiří Škába 0 Reputation points
commented 2026-11-08T12:36:08.88+00:00
Jiří Škába 0 Reputation points
2 answers

Excell & word error

Error when excel and word documents, preventing it from working correctly

Microsoft 365 and Office | Word | For home | Windows
asked 2026-11-07T23:08:32.6866667+00:00
Remedios Casanova 0 Reputation points
answered 2026-11-08T12:26:14.98+00:00
Suzanne S Barnhill 279.7K Reputation points MVP Volunteer Moderator
2 answers

I have a corrupt powerpoint that I need urgently for tomorrow and it will not open I need urgent help

I have a corrupt powerpoint that I need urgently for tomorrow and it will not open I need urgent help

Microsoft 365 and Office | PowerPoint | For education | MacOS
asked 2026-11-08T10:47:17.01+00:00
Diane Stanton 0 Reputation points
edited an answer 2026-11-08T12:20:18.85+00:00
Nam-D 4,760 Reputation points Microsoft External Staff Moderator
2 answers

Word Error

Why does Word Program keep blinking out. Error message: We're sorry but Word has run into an error that is preventing it from working correctly. Word would like to be closed as a result. Would you like us to repair it now? Repair Now is not fixing the…

Microsoft 365 and Office | Word | Other | Windows
asked 2026-11-08T11:40:57.08+00:00
Tomeka Laye 0 Reputation points
edited an answer 2026-11-08T12:14:18.4466667+00:00
DaveM121 946.5K Reputation points Independent Advisor
1 answer

TRYING TO CHANGE PAYMENT METHOD BUT CASN NOT REMOV THE EXPIRED CARD

IAM TRYING TO add the new payment but it is not working in firerfox it will notlet me reove or add the new paymetn debit card

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-11-08T11:37:28.6766667+00:00
Mary Murphy 6 Reputation points
answered 2026-11-08T11:51:33.7333333+00:00
Rayyan Fawad 1,255 Reputation points
2 answers

Upgrade to 365 family - Partner has basic 100gb can this be merged?

Hi Currently have personal 365 package. Just wanted to know if I upgrade to a family 365 package to include my partner, who has a basic 100gb package, can this be merged in to the 2TB of storage, or will everything need to be transferred across? Thank…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-08T11:02:18.1233333+00:00
Shaun Y 0 Reputation points
answered 2026-11-08T11:38:39.5633333+00:00
DaveM121 946.5K Reputation points Independent Advisor
2 answers

Whats wrong if my Microsoft word doesn't want to open or run?

My Microsoft word doesn't want to open or run. It tells me that there is an error that prevents it from working correctly and it needs to be shut down. What should i do to make it run again? This is the first time this has happened.

Microsoft 365 and Office | Word | For home | Windows
asked 2026-11-08T10:59:21.15+00:00
yxl_ isaa 0 Reputation points
answered 2026-11-08T11:32:10.9766667+00:00
DaveM121 946.5K Reputation points Independent Advisor
2 answers

Paid for 365 but keep getting emails saying update payment method

I have paid for Microsoft 365, it shows as next payment due in 2027 and I have the Paypal confirmation. All the apps work perfectly but I keep getting emails asking me to update my payment method as it "failed due to billing issues" Anyone elde…

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-11-08T10:33:44.8566667+00:00
James Brown 0 Reputation points
answered 2026-11-08T11:08:09.4433333+00:00
DaveM121 946.5K Reputation points Independent Advisor
0 answers

Unable to share a MS ToDo list between two personal MS accounts

hello MS, I am having issue sharing a MS ToDo list between two personal MS accounts. we have been able to share in the past and have several shared lists already. However today 8th nov 2026 we are un able to share a new list. both accounts are MS…

Microsoft 365 and Office | Microsoft To Do | For home
asked 2026-11-08T10:57:23.1+00:00
Alex Ross 0 Reputation points
2 answers

EXCEL RIBBON TEXT TOO BIG

THE RIBBONS TEXT TAKES UP TOO MUCH OF MY EXCEL PAGE. HW DO I REDUCE IT IN , 'LAYMAN' TERMS PLEASE,.

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-09T08:53:49.5733333+00:00
Pauline H 0 Reputation points
commented 2026-11-08T10:46:28.84+00:00
Jorge 0 Reputation points
0 answers

accessing a form

I have one paid subscription. Another person set up a form and to access this I used another email. Apparently this was free for a period of time but now I can't access the form for editing and reviewing the data collection. How do I fix this?

Microsoft 365 and Office | Microsoft Forms | For home
asked 2026-11-08T10:41:55.4133333+00:00
Jennifer Miller 0 Reputation points
1 answer

error code 8000ded7

I am not able to sign in to my one drive. Earlier I was using other versions of Microsoft apps. I am using MacBook air

Microsoft 365 and Office | OneDrive | Other | MacOS
asked 2026-11-08T10:18:06.4666667+00:00
nx5240 0 Reputation points
answered 2026-11-08T10:18:56.8766667+00:00

AI answer

3 answers

hotmail.com n’a pas pu confirmer que votre message a été envoyé à partir d’un emplacement approuvé.

Depuis ce jour, je ne peux plus envoyer d'emails à des adresses microsoft et c'est très problématique pour mon entreprise. Pourriez vous m'aider s'il vous plait?

Microsoft 365 and Office | Other
asked 2026-11-06T21:41:15.9266667+00:00
Marie HERTEREAU 0 Reputation points
answered 2026-11-08T10:12:49.0566667+00:00
Marc DELMOTTE 0 Reputation points
1 answer

Error message login credentials incorrect

Every day for the past three months I have been greeted with an error message telling me my credentials are incorrect even though I am signed into my account and everyday I have to sign in and generate a code to ensure the system works, yesterday my…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-08T04:51:59.1266667+00:00
None Ofyourbusiness 0 Reputation points
answered 2026-11-08T09:37:54.7933333+00:00
Kai-H 30,565 Reputation points Microsoft External Staff Moderator
3 answers

word wrap issues in Word outline mode

I am printing a document that is in Outline format. On some lines the letters are all squished together, as in no spaces between words in the sentence. Some lines are OK some lines have no spaces between words. Is this some word-wrap issue in…

Microsoft 365 and Office | Word | Other | Windows
asked 2026-11-05T22:41:05.07+00:00
Jim White 0 Reputation points
answered 2026-11-08T09:25:55.2666667+00:00
Sophie Turner 0 Reputation points
3 answers

copilot is not working in word

cannot display copilot within my word documents i am sure my microsoft 365 is up to date

Microsoft 365 and Office | Word | For home | Windows
asked 2026-11-05T03:01:48.18+00:00
Paul Harvey 0 Reputation points
commented 2026-11-08T09:24:18.38+00:00
Sophie Turner 0 Reputation points
1 answer

Excel android and onedrive fail constantly

I have OneDrive logged in and it works, i can save and edit files on my desktop and on my Z Fold 7. I have MS Office logged in on the same credentials as one drive, and i have a paid version of Office. All logged into the same account...... the problem…

Microsoft 365 and Office | Excel | For home | Android
asked 2026-11-08T03:52:26.4933333+00:00
Born Confused 0 Reputation points
answered 2026-11-08T09:10:31.8033333+00:00
Kai-H 30,565 Reputation points Microsoft External Staff Moderator
2 answers

Transfer office 2019 from one account to another

I have office home and business 2019 license tied to an account that no longer exist. That particular user and position within the company have been terminated. I would like to transfer that license to a new computer with a new user. Thank you!

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-07T13:01:00.2466667+00:00
Kristie Currie 0 Reputation points
answered 2026-11-08T08:54:19.2433333+00:00
Thomas4-N 23,160 Reputation points Microsoft External Staff Moderator
2 answers

microsoft authenticator on phone not connecting with with Freelance portal website when prompted to add 6 digit number. Also not connecting on pc.

Trying to sign in on TPH freelance portal and then it prompts for authenticator 6 digit. I intially downloaded microsoft authenticator 2fa on pc which I have since uninstalled as I intially thought this was the problem when accessing TPH freelance via my…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-08T06:19:04.8633333+00:00
Deb 0 Reputation points
commented 2026-11-08T08:45:34.2466667+00:00
Jayden-P 4,305 Reputation points Independent Advisor