10,500 questions
2 answers
How can I unlink a microsoft and windows account when i can't access the windows account
I recently replaced the CPU in my computer which has caused me to loose access to my windows account on this computer. I made a new account but I can't sign into my microsoft account because it is still linked to the old one. So how do I unlink the two…
Windows for home | Windows 11 | Accounts, profiles, and login
asked
2026-11-03T22:06:06.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 20%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
sean hicks
0
Reputation points
commented
2026-11-08T18:27:35.5066667+00:00
sean hicks
0
Reputation points
0 answers
Locked out of microsoft account
This is a long one. So i was locked out of my microsoft account. So i was unable to log into my computer. I accidentally deleted all of my TPM security keys trying to fix the problem. I'm not very tech savvy. At that point it wouldn't let me enter my PIN…
Windows for home | Windows 11 | Accounts, profiles, and login
10,500 questions
asked
2026-11-08T18:25:38.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 9%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
scott bartel
0
Reputation points
asked
2026-11-08T18:25:38.5566667+00:00
scott bartel
0
Reputation points
3 answers
extended security updates error
I have a Windows 10 computer successfully enrolled in Microsoft's Extended Security Updates (ESU) program. Windows Update repeatedly fails with error 0x80070643. This problem has persisted for months despite extensive troubleshooting, including Windows…
Windows for home | Windows 10 | Extended Security Update (ESU)
asked
2026-11-07T15:54:44.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 94%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
John Hale
0
Reputation points
answered
2026-11-08T18:17:32.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 18%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
Virginia M
42,495
Reputation points
Independent Advisor
0 answers
Icons in Win 11 toolbar
I have reinstalled new outlook and found that it puts a 2nd icon on my toolbars when I open it. Note that the original icon stays where I put it and the extraneous one is to the right of normal toolbar icons - the toolbar that normally only has things…
Windows for home | Windows 11 | Desktop, Start, and personalization | Task Bar
asked
2026-11-08T18:16:48.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 70%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Dan Morgan
20
Reputation points
asked
2026-11-08T18:16:48.2+00:00
Dan Morgan
20
Reputation points
2 answers
Unable to reactivate Windows 11 after hardware change
Hello. I recently had a hardware failure on my desktop PC (the motherboard and/or the CPU) and I ended up getting new motherboard + CPU + RAM. Everything else is carried over - the storage drives and the installation. I haven't done a clean install, just…
Windows for home | Windows 11 | Licensing and activation
5,519 questions
asked
2026-11-08T15:49:30.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 52%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK7%3C/text%3E%3C/svg%3E)
kamen-7690
0
Reputation points
commented
2026-11-08T18:14:46.7033333+00:00
EmilyS726
278.8K
Reputation points
Independent Advisor
2 answers
Printer is paused and nothing I do will allow it to print.
Printer is paused and I have tried everything to allow it to print. The scanner works and is connected to my laptop. The internet is working and connected to both my laptop (Dell) and ET-2850.
Windows for home | Windows 11 | Devices and drivers
24,951 questions
asked
2026-11-08T17:36:50.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 66%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Susan Lardie
0
Reputation points
answered
2026-11-08T18:14:00.3966667+00:00
DaveM121
946.5K
Reputation points
Independent Advisor
1 answer
e. go how to remove family settings on Xbox 360
I bought a secondhand Xbox 360 slim and I don't know the passcode and security question on family settings
Windows for home | Other | Gaming
4,523 questions
asked
2026-11-08T10:21:00.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 76%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Siya Biue
0
Reputation points
edited the question
2026-11-08T18:03:22.94+00:00
Gérard Oomens
133.7K
Reputation points
Volunteer Moderator
0 answers
How to recover deleted photos file
I imported and saved photos from the Microsoft photo app and saved and copied them into a folder on the desktop. All of the photos were duplicated so I deleted the file. I re-imported photos from my iPhone using a cable into the Microsoft photos app.…
Windows for home | Windows 11 | Recovery and backup
5,889 questions
asked
2026-11-08T18:01:35.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 54%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
tom colley
0
Reputation points
asked
2026-11-08T18:01:35.9733333+00:00
tom colley
0
Reputation points
1 answer
Broken headset but warranty date is incorrect
I bought an Xbox Stereo Headset from Smyths on 13/12/2025, it is physically broken, Smyths say their policy is 6 months and i should contact Microsoft. I have tried the online chat but the AI responses arent helping and the only way they could connect me…
Windows for home | Other | Devices and drivers
6,945 questions
asked
2026-11-08T16:10:40.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 8%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Connor Strickson
0
Reputation points
answered
2026-11-08T18:01:21.61+00:00
CrazyKats
20,295
Reputation points
Volunteer Moderator
0 answers
Xbox Game Pass Vanished out of nowhere
Hey there , I bought my Laptop on 30th September,2026 -> I was looking what I got with my device so XBOX GAME PASS WAS ALSO THERE, when I saw in detail it said the Offer will expire on 30 November something so I was like”I will claim it by then no…
Windows for home | Windows 11 | Gaming
5,535 questions
asked
2026-11-08T13:20:12.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 59%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Shalok Dadhwal
0
Reputation points
edited the question
2026-11-08T18:00:08.8533333+00:00
Gérard Oomens
133.7K
Reputation points
Volunteer Moderator
1 answer
Touchpad and mouse issues
My cursor does not show on the screen. My touchpad does not work. How can I fix them? How can I update the drivers also.
Windows for home | Windows 11 | Devices and drivers
24,951 questions
asked
2026-11-08T17:59:04.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 22%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Melanie Smith
0
Reputation points
answered
2026-11-08T17:59:42.6833333+00:00
AI answer
1 answer
One of the answers was accepted by the question author.
a shadow copy could not be created please check VSS and SPP application logs
trying to run windows 7 backup on windows 11 and get message in description
Windows for home | Windows 11 | Recovery and backup
5,889 questions
asked
2026-11-08T09:32:52.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 98%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPH%3C/text%3E%3C/svg%3E)
peter hall
20
Reputation points
commented
2026-11-08T17:56:57.7566667+00:00
peter hall
20
Reputation points
2 answers
I'm having issues on enabling multiplayer mode on Minecraft
After enabling the setting to be able to play multiplayer on the xbox configuration page, it still doesn't work even after rebooting my PC.
Windows for home | Windows 11 | Gaming
5,535 questions
asked
2026-06-08T14:21:57.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 5%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUG%3C/text%3E%3C/svg%3E)
unai guedes jimenez
0
Reputation points
commented
2026-11-08T17:54:22.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 79%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Emily
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Did anyone get stuck in a loop after this past weeks upgrade
So last week there was an upgrade that went out and after I restarted my computer, it was stuck in a loop, which told me: Preparing Auto Repair Preparing for Recovery Diagnosing PC Looking for Solution Then afterwards went into a blue screen that…
Windows for home | Windows 11 | Windows update
15,787 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 44%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDO%3C/text%3E%3C/svg%3E)
4 answers
Clipboard history problem
Seems like Clipboard history is only saving / displaying one item when I press Windows Key + V when I know I've saved >1 item to the clipboard. The one item shows up twice in the display also. Surface Pro 12" with Windows 11 fully up to date.
Windows for home | Windows 11 | Performance and system failures
32,753 questions
asked
2026-11-08T13:07:04.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 91%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
David Gudewicz
25
Reputation points
commented
2026-11-08T17:46:39.25+00:00
David Gudewicz
25
Reputation points
3 answers
my laptop delete all my files
before i turn off my laptop last night, it required me to update and shutdown. this morning when i open my laptop, my screen went different as usual. 99% of my desktop files were gone. ALL my files in my documents etc. were wiped out completely. how to…
Windows for home | Windows 11 | Files, folders, and storage
11,835 questions
asked
2026-06-11T08:30:02.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 57.99999999999999%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAZ%3C/text%3E%3C/svg%3E)
Anidah Zakaria
0
Reputation points
commented
2026-11-08T17:41:15.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 6%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENB%3C/text%3E%3C/svg%3E)
Nigel Bandile
0
Reputation points
2 answers
How to find Windows Credentials on a Home network
How do you find Credentials on Windows 11 to set up a network at home
Windows for home | Windows 11 | Internet and connectivity
5,524 questions
asked
2026-03-31T10:40:04.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 34%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Alex Rose
0
Reputation points
commented
2026-11-08T17:25:37.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 26%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Aaron Morino
0
Reputation points
2 answers
move files
how to move all my files from one drive to my pc hard drive
Windows for home | Windows 10 | Files, folders, and storage
23,633 questions
asked
2026-11-08T15:55:37.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 87%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Ricky Broussard
0
Reputation points
answered
2026-11-08T16:21:44.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
112.6K
Reputation points MVP
Volunteer Moderator
1 answer
Difference between Create Basic Task and Create Task in Task Scheduler Library
What is the difference between the option for creating a Basic Task and Create a Task in the Actions menu?
Windows for home | Windows 10 | Settings
21,849 questions
asked
2026-11-08T16:01:44.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 86%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPT%3C/text%3E%3C/svg%3E)
Peter Trickey
0
Reputation points
edited an answer
2026-11-08T16:19:08.5033333+00:00
Marcin Policht
112.6K
Reputation points MVP
Volunteer Moderator
2 answers
I need a confirmation email of a purchase resent
I purchased windows 11 pro and never got the email It shows completed, but no other information
Windows for home | Windows 11 | Accessibility
1,609 questions
asked
2025-11-14T16:03:37.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 47%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBW%3C/text%3E%3C/svg%3E)
Brian Whitehead
0
Reputation points
commented
2026-11-08T16:14:48.2266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
23,910
Reputation points
Volunteer Moderator