Win 7 32bit reinstall failure
After a HD failure I had to reinstall my windows 7 - 32bit which had been running for many years. But now after a week or two it's now saying "Windows 7 Build 7600 This copy of Windows is not genuine" which is not true. The DVDs are all…
Windows for home | Previous Windows versions | Licensing and activation
AI answer
Microsoft Defender AMSI False Positive — PowerShell Diagnostic Blocked as Trojan:PowerShell/AmsiBypazz.D!MTB
Hello Microsoft Support Community, I own a Windows computer and am requesting technical guidance regarding a possible Microsoft Defender Antivirus false-positive detection. Detection information: Threat: Trojan/AmsiBypazz.D!MTB Threat ID:…
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
AI answer
Receive emails
**I cannot receive emails from two email addresses: ******@LakeCityTravel.com and ****@LakecityTravel.com They can receive my emails I just cannot receive theres
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
ace browser
Remove ace browser, remove it??? I this a virus should I remove it. I didn't install it. How do you install it
Microsoft Edge | Browser extensions | Windows 10
Managing browser extensions in Microsoft Edge on Windows 10
Unable to install office Home & Business 2016
I have had to reset my pc. This means I have to reinstall office 2016. I have the license key and order number but unfortunately the .exe link has expired. I could not sign in to the original Microsoft account because I forgot my password an all the…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Cannot sign into my hotmail account
I cannot sign into my hotmail account because Microsoft are trying to send me a verification code to the email address I am trying to sign into
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
outlook mail keep asking to verify being an human and 6 digit code
as title said despite i have 2 step verification disabled , everytime i login to outlook mail on browser with correct details it ask me to confirm being an human and send code on phone number , i would like to not have to do it everytime since as said…
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
Artifact Signing identity validation In Progress for 18 days – please review
Hello, My organization identity validation for Artifact Signing has been in "In Progress" status since 19 October 2026 (18 days). All requested documents were uploaded on that date and the status shows no action required from my…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Updating Office 365?
Received notice that Office365 was ready for update. I am using Office 365 free. Can't seem to update.
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
reset family security
I don't know exactly why/how it happened but my PC thinks I'm 3 years old and I can't go to most websites. How do I reset this?
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
How to fix aerox 3 gen 2 bluetooth mouse connect to my computer on windows 11
My problem is when I booted up my computer and I switched to Bluetooth mode and for some reason would not connect, I went to Bluetooth and there it said paired but not connected, so I removed the device and went to add a device but it would not show up…
Windows for home | Windows 11 | Devices and drivers
Emails bouncing back to Microsoft emails
Microsoft 365 emails to Outlook/Hotmail suddenly failing – 550 5.7.23 / AS9031519 I'm experiencing sudden delivery failures when sending emails from my Microsoft 365 business account to Outlook.com and Hotmail addresses. The error received is: 550 5.7.23…
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
I don't have a voice option when using copilot
Free copilot account. Worked previously on my android phone. Just purchased android tablet and doesn't work on that either. Copilot been updated and microphone allowed. Waveform icon visible but does not allow voice . Typing works normally. Microphone…
Microsoft Copilot | Other
My emails are not sending
Hello. My emails keep bouncing back and I don’t know how to fix the issue. Please can you advise/support me to fix this?
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
AI answer
KB5134305 / MIM 4.7.13.0 – Strong Name Validation Failure in miisclient.exe and Service/Portal installer
Title: MIM SP3 KB5134305 – Strong name validation errors after upgrading to 4.7.13.0 Hi, I recently tried upgrading MIM 2016 SP3 from 4.7.6.0 to 4.7.13.0 (KB5134305) in our development environment, but ran into a couple of issues. Both servers are…
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
New Outlook installed??
How to determine if I'm running New Outlook on a Windows Laptop or Outlook Classic
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
Surface Laptop for Business 7th Edition unexpectedly reboots during Modern Standby
I have a Surface Laptop for Business 7th Edition with Intel running Windows 11. The laptop periodically reboots by itself, usually when I am not actively using it. This normally happens while the computer is sleeping or when the lid is closed. For…
Windows for home | Windows 11 | Sleep and Power on, off
Surface Laptop for Business 7th Edition – all microphones disappear after Intel Smart Sound Technology OED / DSP crash
have a Surface Laptop for Business 7th Edition with Intel running Windows 11. Intermittently, the entire microphone/input audio subsystem disappears. Typical symptoms: Bluetooth headphones remain connected. Audio playback may initially stop and later…
Windows for business | Windows Client for IT Pros | Devices and deployment | Other
Office Home & Business 2019
I've purchased this Office Home & Business 2019 and it's in my account. When I click to install it, it reroutes me to 365 but I don't want 365. How do I download Office Home & Business 2019?
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
hotmail.com n’a pas pu confirmer que votre message a été envoyé à partir d’un emplacement approuvé.
Depuis ce jour, je ne peux plus envoyer d'emails à des adresses microsoft et c'est très problématique pour mon entreprise. Pourriez vous m'aider s'il vous plait?
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.