2,401 questions
2 answers
Mismatched copilot subscription
My Microsoft account has an active Microsoft 365 Premium subscription. The Copilot web experience recognises the subscription, but the Copilot app on one device still displays 'Personal'. I've already restarted the device, signed out/in, and…
Microsoft Copilot | Other
asked
2026-10-03T06:55:42.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 71%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Matteo Merialdo
0
Reputation points
commented
2026-11-10T17:23:06.1333333+00:00
Enthusiast
15
Reputation points
0 answers
Sole Global Administrator locked out – case 2610191420001980 unresolved for 42 days
Sole Global Administrator locked out – case 2610191420001980 unresolved for 42 days, no mailbox access for 13 days I am the sole Global Administrator of a Microsoft 365 Business tenant. My MFA issue has been unresolved for 42 days under Microsoft support…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,480 questions
asked
2026-11-10T17:22:00.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 42%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKW%3C/text%3E%3C/svg%3E)
Katarzyna Wieczorek
0
Reputation points
asked
2026-11-10T17:22:00.77+00:00
Katarzyna Wieczorek
0
Reputation points
1 answer
Synching Contacts Shared by Other User Broken in New Outlook for Mac
An executive in my organization has his contacts delegated to two administrative assistants, who have been given Editor-level permissions to the executive's contacts. Both assistants are able to open the contacts and view them in the New Outlook…
Outlook | MacOS | New Outlook for Mac | For business
Outlook | MacOS | New Outlook for Mac | For business
Using the New Outlook for Mac features in business environments
1,927 questions
asked
2026-11-10T14:56:07.2533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 1%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
David Vazquez
0
Reputation points
commented
2026-11-10T17:19:57.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 54%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Deogratias
90
Reputation points
Independent Advisor
1 answer
Why is PowerPoint actually retarted?!
Why won't PowerPoint stop acting STUPID!!!!!! Holy Crap. I have a giant project due in a week and PowerPoint refuses to stop acting retarted. This is by far the worst thing that Microsoft has ever created
Microsoft 365 and Office | PowerPoint | For education | Windows
Microsoft 365 and Office | PowerPoint | For education | Windows
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
689 questions
asked
2026-11-10T16:36:17.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 0%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAE%3C/text%3E%3C/svg%3E)
Amos, Everett R
0
Reputation points
answered
2026-11-10T17:18:54.9466667+00:00
John Korchok
237K
Reputation points
Volunteer Moderator
4 answers
Microsoft AI Free Certifications
Could you explain the process for qualifying for free Microsoft AI certifications that are recognized by major employers in the U.S. Also what milestones would I need to meet compared to the courses I've already passed?
Microsoft Copilot | Microsoft Security Copilot
Microsoft Copilot | Microsoft Security Copilot
AI-powered assistant that helps security teams detect, investigate, and respond to threats
116 questions
asked
2026-06-13T22:10:25.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 77%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDD%3C/text%3E%3C/svg%3E)
Darcel Dobbins
65
Reputation points
answered
2026-11-10T17:17:52.2566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 86%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
MOHAMAD SHAHID ANSARI
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Edge is not loading full web pages
The left pane, usually a menu list, is missing on many web pages. I am operating Win 11, Edge, on an HP Probook. Of possible relevance, these pages load properly on my desktop PC, also Win 11.
Microsoft Edge | Website issues | Windows 11
Microsoft Edge | Website issues | Windows 11
Troubleshooting website display or functionality issues in Edge on Windows 11
1,706 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 47%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
I received this link at my email It's coming from Microsoft Rewards
I received this link at my email It's coming from Microsoft Rewards. I need to be sure it's really; and it's not Fraud or a…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,702 questions
asked
2026-11-10T16:48:04.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 68%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYI%3C/text%3E%3C/svg%3E)
YASIN ISMAIL
0
Reputation points
accepted
2026-11-10T17:14:33.7966667+00:00
YASIN ISMAIL
0
Reputation points
1 answer
I recently got a Microsoft licence via Pay Pal unfortunately it is not working and I keep getting a message saying I cant send anything I have tried to ask Pay Pal what is wrong But they keep telling me I must contact Microsoft. Please can you help
The Microsoft 365 licence I paid for via Pay Pal is not working and I can't send any emails
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,772 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 99%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
1 answer
Outlook Classic Storage Issue Affecting Multiple Users
We are currently experiencing an issue with Outlook Classic where users are encountering storage-related problems and are unable to work normally within the application. Notably, the same mailboxes function correctly in New Outlook, and users do not…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,297 questions
asked
2026-11-10T16:33:54.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 44%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGY%3C/text%3E%3C/svg%3E)
Gundappa Yerolla
5
Reputation points
edited an answer
2026-11-10T17:13:41.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 95%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERT%3C/text%3E%3C/svg%3E)
Roebe Ta
1,825
Reputation points
Independent Advisor
2 answers
connect Blue Parrott head set for dictation into Word
connect headset Blue Parrott: B250-XT. I want to speak with to my PC for typing documents onto Word
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
63,070 questions
asked
2026-11-10T14:53:20.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 8%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERG%3C/text%3E%3C/svg%3E)
Roy Gomez
0
Reputation points
edited the question
2026-11-10T17:12:50.0366667+00:00
Charles Kenyon
172K
Reputation points
Volunteer Moderator
1 answer
Azure subscription disabled for “suspicious activity” two days after creation, and the support ticket form won’t open
My new Azure subscription (created Nov 2) was disabled on Nov 4 with “We’ve identified suspicious activity in this subscription.” The notice says data will be deleted on Dec 4. I believe this is a false positive. I use it for a personal learning lab…
Azure Policy
Azure Policy
An Azure service that is used to implement corporate governance and standards at scale for Azure resources.
1,268 questions
asked
2026-11-04T20:20:00.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 75%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
comfortableodo
0
Reputation points
commented
2026-11-10T17:12:28.3366667+00:00
TP
165.2K
Reputation points
Volunteer Moderator
4 answers
HP Victus Model 2025 experiences intermittent system-wide stuttering and sluggish Windows responsiveness since purchase
Hello everyone, I'm using an HP Victus laptop with the following specifications: CPU: AMD Ryzen 7 7445HS GPU: NVIDIA RTX 4050 RAM: 16GB DDR5 5600 MT/s (single stick) Storage: 512GB Samsung NVMe SSD OS: Windows 11 I've experienced intermittent…
Windows for home | Windows 11 | Performance and system failures
32,767 questions
asked
2026-11-10T09:50:48.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 2%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHL%3C/text%3E%3C/svg%3E)
Hiamboklang Lyngdoh
0
Reputation points
answered
2026-11-10T17:10:22.7833333+00:00
DaveM121
947.3K
Reputation points
Independent Advisor
1 answer
Artifact Signing organization identity validation still in progress after documents submitted
Hello Microsoft Artifact Signing team, The Public organization identity validation for HORIZONX LABS LLC is still shown as "In Progress" in the Azure portal. Microsoft requested additional documentation, and our formation document and domain…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,771 questions
asked
2026-11-10T17:07:57.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 17%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHL%3C/text%3E%3C/svg%3E)
HorizonX Labs
0
Reputation points
answered
2026-11-10T17:09:16.51+00:00
AI answer
2 answers
MACOS: There was a problem with Microsoft Excel and we apologize for the inconvenience. Microsoft Excel will attempt to recover your work.
Excel has been throwing this message for months. The app opens for a second, throws this message, and then crashes once I click OK. There's no opportunity to use any of the tabs at the top of Excel. It does this when I'm trying to open a document and…
Microsoft 365 and Office | Excel | For home | MacOS
Microsoft 365 and Office | Excel | For home | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,778 questions
asked
2025-10-23T03:43:40.9166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 54%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Melanie Leon
0
Reputation points
edited a comment
2026-11-10T17:06:36.1+00:00
Stefan Blom
357.4K
Reputation points MVP
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
Renew Home Office 2024
I had Home Office 2024 installed in Nov 2025. If I do not renew it what will happen to that program?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,785 questions
asked
2026-11-10T17:02:44.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 27%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
JAN CONNICK
20
Reputation points
accepted
2026-11-10T17:05:46.46+00:00
JAN CONNICK
20
Reputation points
2 answers
Turn off copilot?
I do not like copilot. I don't know how to turn it off. How can I turn copilot off?
Microsoft Copilot | Windows Copilot | Copilot+ PC
Microsoft Copilot | Windows Copilot | Copilot+ PC
A PC equipped with advanced AI capabilities and Windows Copilot integration
285 questions
asked
2026-11-10T15:16:09.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 8%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWW%3C/text%3E%3C/svg%3E)
William Wolf
0
Reputation points
answered
2026-11-10T17:04:29.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
112.7K
Reputation points MVP
Volunteer Moderator
1 answer
Azure OpenAI: Response to resource suspension after API key update — Request for suspension lift
Problem description I am seeking assistance to lift the suspension on my Azure OpenAI resource after updating and regenerating my API keys. The resource was suspended due to exposure of API keys in publicly accessible code, and I have taken steps to…
Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
5,135 questions
asked
2026-11-10T15:53:17.2233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 8%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED9%3C/text%3E%3C/svg%3E)
DavidBurroughs-9760
0
Reputation points
answered
2026-11-10T17:04:26.0933333+00:00
TP
165.2K
Reputation points
Volunteer Moderator
2 answers
Word 365 for Windows: "Upload audio" in Transcribe has been unresponsive since November 2026
Since early November 2026, the "Transcribe" → "Upload audio" feature has stopped working in the desktop version of Word. The button is unresponsive; it neither opens the file picker nor displays any error messages. Environment:…
Microsoft 365 and Office | Word | Other | Windows
Microsoft 365 and Office | Word | Other | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
3,032 questions
asked
2026-11-09T13:22:04.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 70%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
Luis
10
Reputation points
answered
2026-11-10T17:04:03.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 70%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
David Hecht
0
Reputation points
2 answers
Printer not printing in color
Printer not printing in color .will print black and white
Windows for home | Windows 10 | Devices and drivers
39,832 questions
asked
2026-11-10T16:22:53.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 67%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Marcia Sugumele
0
Reputation points
answered
2026-11-10T17:01:25.44+00:00
DaveM121
947.3K
Reputation points
Independent Advisor
1 answer
I cannot receive hotmails
My hotmail account has been hacked. I have dealt with all the issues but I cannot receive emails.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,626 questions
asked
2026-11-10T17:00:25.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 5%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFG%3C/text%3E%3C/svg%3E)
Fred Greaves
0
Reputation points
answered
2026-11-10T17:00:40.3666667+00:00
AI answer