Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,558 questions
2 answers
Viva Amplify: images in Outlook emails appear blurry/pixelated
Graphics we upload into Viva Amplify templates look sharp in the editor but come through blurry and grainy when the newsletter arrives in Outlook. We've tried uploading the same graphic at several sizes, including the template’s recommended dimensions…
Outlook | Web | Outlook.com | Email
asked
2026-11-03T21:04:28.9466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 35%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKC%3C/text%3E%3C/svg%3E)
Kim Charles
0
Reputation points
commented
2026-11-08T01:57:33.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Chloe-V
15,080
Reputation points Microsoft External Staff
Moderator
2 answers
Not receiving emails
Why are some of my emails not reaching me? I have an account that sends me an email to login and it is sending them but I am not getting them. My office manager is emailing me and I am not receiving them either. Not in junk folder - not anywhere!
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,558 questions
asked
2026-11-07T03:52:50.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 85%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERE%3C/text%3E%3C/svg%3E)
Roni Elsberry
0
Reputation points
commented
2026-11-08T01:57:20.7466667+00:00
Hornblower409
18,720
Reputation points
1 answer
Tài khoản bị tấn công
Hello Support Team, My Microsoft Account was hacker. The attacker changed my primary alias to ******@wrotegalu.live and deleted my original email ******@gmail.com from the account. Now it says my account does not exist. I am the legitimate owner of this…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,621 questions
asked
2026-11-08T01:18:13.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 71%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
Tuyết Lê
0
Reputation points
edited the question
2026-11-08T01:54:28.33+00:00
EmilyS_726
34,095
Reputation points
Volunteer Moderator
2 answers
message was rejected because of Sender Policy Framework violation -> 550 5.7.1
Remote server returned '554 5.7.0 <EA8PEPF00000008.mail.protection.outlook.com #5.7.23 smtp;550 5.7.23 The message was rejected because of Sender Policy Framework violation -> 550 5.7.1 Message rejected: Message lacks SPF/DKIM/DMARC Auth Records…
Outlook | Web | Outlook on the web for business | Email
Outlook | Web | Outlook on the web for business | Email
Sending, receiving, and organizing email in Outlook on the web for business
2,987 questions
asked
2026-11-08T01:11:12.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Patricia Myers
0
Reputation points
edited an answer
2026-11-08T01:53:21.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 46%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Teddie Dang
1,980
Reputation points
Independent Advisor
4 answers
couldn't confirm that your message was sent from a trusted location
Trying to send an email but I keep getting it bounced back saying there is an SPF validation error
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,558 questions
asked
2026-11-07T07:44:00.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 87%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESE%3C/text%3E%3C/svg%3E)
Samantha Evans
0
Reputation points
answered
2026-11-08T01:52:54.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 99%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBD%3C/text%3E%3C/svg%3E)
Bhuvaneshwari D
0
Reputation points
1 answer
Why has Microsoft forced a change on typeface in Outlook for desktop?
In my case the problem is in the Classic Outlook Contacts/address book. My custom default font Verdana 10 pt has been changed to Aptos 12 pt for existing contacts, something I noticed when recently installing M365 on my new Windows 11 computer, having…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,097 questions
asked
2026-11-04T16:01:45.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 19%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Dori A Schmetterling
0
Reputation points
commented
2026-11-08T01:50:13.16+00:00
Chloe-V
15,080
Reputation points Microsoft External Staff
Moderator
1 answer
How to fix bedrock edition while java is working?
I've been having this problem for quite a while, my java account works just fine when playing Minecraft, but if I try to launch bedrock edition, it shows the title screen and then crashes. About 50% of the time, it will do a full crash on my laptop and…
Windows for home | Other | Gaming
4,521 questions
asked
2026-11-08T01:47:47.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 62%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
AH
0
Reputation points
answered
2026-11-08T01:49:47.7333333+00:00
AI answer
1 answer
how to fix the Blocked email save issue in Outlook Junk setting?
I'm all of a sudden getting huge numbers of Junk email. I googled it and the suggestion was to add domains to the Blocked sender tab in Junk email settings. When I edit anything on that tab and hit Save an error comes up saying it couldnt save and I…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,097 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 99%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGS%3C/text%3E%3C/svg%3E)
2 answers
Emails visible but not opening on Laptop
I can access the Hotmail Link and see my emails but they are not opening
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,558 questions
asked
2026-11-04T15:39:37.8466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 18%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETL%3C/text%3E%3C/svg%3E)
Terri Larcombe
0
Reputation points
commented
2026-11-08T01:47:46.6266667+00:00
Chloe-V
15,080
Reputation points Microsoft External Staff
Moderator
0 answers
can i get my account back if like everything got changed?
i'm using an alt account right now but my account got hacked and they changed the name, password, and recovery phone number. I have the person who did it I have their outlook, I just want to know if I can ever get my account back.
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,621 questions
asked
2026-11-08T01:47:12.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 4%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELF%3C/text%3E%3C/svg%3E)
Liam Featherstone
0
Reputation points
asked
2026-11-08T01:47:12.58+00:00
Liam Featherstone
0
Reputation points
2 answers
Spam in junk mail
Hello! I am having 25+ emails hitting my junk mail folder each day and need to know what settings to increase to stop getting so many emails. Also, some of my normal every day emails are going there.
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,444 questions
asked
2026-11-04T16:40:52.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 32%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBO%3C/text%3E%3C/svg%3E)
Barbara Olson
0
Reputation points
edited a comment
2026-11-08T01:44:09.0133333+00:00
Chloe-V
15,080
Reputation points Microsoft External Staff
Moderator
2 answers
Profile password
I just recently changed my password in my profile but when I try to sign in it says incorrect password
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,621 questions
asked
2026-11-07T15:10:35.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 30%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBR%3C/text%3E%3C/svg%3E)
Betty Rogers
0
Reputation points
edited an answer
2026-11-08T01:43:31.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
Norah-L
13,385
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
Download apps from Google Play Store to Windows PC
How to download apps from Google Play Store to HP OmniBook X Laptop that are not available from Microsoft Store?
Windows for home | Windows 11 | Apps
2,477 questions
asked
2026-11-07T22:49:20.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 14.000000000000002%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET6%3C/text%3E%3C/svg%3E)
TWilliams-6684
0
Reputation points
accepted
2026-11-08T01:43:10.1866667+00:00
TWilliams-6684
0
Reputation points
1 answer
Cannot download official Windows 11 ISO (Russian x64). Error 715-123130 and Sentinel block
Problem: When trying to download the ISO image from the official Microsoft website, I get error 715-123130 ("We are unable to complete your request..."). Temporary direct links I found earlier have expired (they now return Access…
Windows for home | Windows 11 | Install and upgrade
9,392 questions
asked
2026-11-08T01:40:52.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 28.000000000000004%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
Timur Beketov
0
Reputation points
answered
2026-11-08T01:42:00.5966667+00:00
AI answer
1 answer
I WANT MY OLD COPILOT BACK
lots of people want their old copilot back... please give us a fix to get it back the new one is awfull.... if you can not fix it back guess we will not use the new one ... why would you change something that worked for everyone and the new one doesn't…
Microsoft Copilot | Other
2,396 questions
asked
2026-11-04T03:01:11.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 20%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
Judy Johnson
40
Reputation points
edited a comment
2026-11-08T01:39:57.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 0%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
ねこ
0
Reputation points
2 answers
Hotmail account recovery if you have two-way factor but email is hacked
Our email was hacked and they changed the recovery e-mail and password before we could see the notifications. When we try and fill our recovery email request form it says it will ignore it because we have a two-step verification set up on the account.…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,558 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 84%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
1 answer
Upgrade Subscription
I have a business Office 365 subscription. I would like to update it to include Copilot. How do I do that?
Microsoft 365 Insider | Other
Microsoft 365 Insider | Other
Miscellaneous topics that do not fit into specific categories.
15 questions
asked
2026-11-08T01:37:37.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 97%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Ann-Maree Carruthers
0
Reputation points
answered
2026-11-08T01:37:48.75+00:00
AI answer
2 answers
My subscription was due from renewal but not paid in. I am getting messages to still renew. Pleas ask a human to help me.
My Microsoft 365 Subscription was due for renewal on 1 November 2026. I got messages from you saying it has been renewed. I ams still getting messages that you need to renew to continue my subscription. I have the correct Account and money to pay it, but…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,719 questions
asked
2026-11-08T00:45:58.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 80%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
Jeffrey Green
0
Reputation points
answered
2026-11-08T01:37:01.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
90,560
Reputation points
Independent Advisor
1 answer
profile picture not updating
I have a personal Hotmail account. I changed my profile photograph multiple times.. My Microsoft account profile and Outlook both display my new photograph correctly, but people receiving my emails are still seeing my old photograph. This is particularly…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,558 questions
asked
2026-11-04T18:40:07.0666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 7.000000000000001%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETR%3C/text%3E%3C/svg%3E)
Tameera Richardson
0
Reputation points
commented
2026-11-08T01:36:44.7333333+00:00
Chloe-V
15,080
Reputation points Microsoft External Staff
Moderator
1 answer
New Outlook Only Showing Past Month Emails in the Inbox
Hello, I am using the new Outlook, and only the past month is showing in the inbox. I have no filters on my mail. Online, all emails show. I have a mac. Advice?
Outlook | MacOS | New Outlook for Mac | For home
Outlook | MacOS | New Outlook for Mac | For home
Using the New Outlook for Mac for personal email and calendar
1,710 questions
asked
2026-11-04T19:38:04.5066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 12%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEV%3C/text%3E%3C/svg%3E)
Emily Vogt
0
Reputation points
commented
2026-11-08T01:35:42.6866667+00:00
Chloe-V
15,080
Reputation points Microsoft External Staff
Moderator