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3 answers

Tagging and classifying files during a file server to SharePoint Online migration

We're planning to move several on-premises Windows file shares (a few TB, a few million files, mostly Office documents, PDFs and email files) to SharePoint Online. We want the content tagged and classified as it arrives, not afterwards. Before we commit,…

Microsoft 365 and Office | SharePoint | For business | Other
asked 2026-11-04T13:45:29.6833333+00:00
NaderAfshar-5807 0 Reputation points
commented 2026-11-07T06:48:45.4833333+00:00
Aetherin 3,680 Reputation points Independent Advisor
2 answers

Can't claim 5 months of Spotify premium

I just claimed the reward and it's directing me to a page that says it's not available

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,685 questions
asked 2026-11-06T16:56:32.3266667+00:00
Eric Albertini 0 Reputation points
answered 2026-11-07T06:47:02.8666667+00:00
Vikki-T 13,480 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Onedrive keeps sync pausing.

i unpause sync, only for it to pause again automatically.

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-11-07T06:42:05.2233333+00:00
Ethan Kim 25 Reputation points
accepted 2026-11-07T06:45:31.92+00:00
Ethan Kim 25 Reputation points
1 answer

FIXED: OneDrive on SPO folder not found — startup working directory workaround (version 26.195)

This is a follow-up to an existing locked Microsoft Q&A discussion. I independently reproduced the problem and confirmed a workaround that survives a Windows restart. Moderators @best answer@ seemed unhelpful. see…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-11-06T16:40:38.7166667+00:00
emaharg 0 Reputation points
answered 2026-11-07T06:44:14.71+00:00
Vikki-T 13,480 Reputation points Microsoft External Staff Moderator
1 answer

Phone Link "It looks like phone screen app was closed" error — Reconnects, but mouse hover/clicks are completely broken

Hi everyone, I’m running into a frustrating issue with the Windows Phone Link app (mirroring my Android phone to my PC). The Issue: I can use the Phone Screen mirroring feature completely normally for a little while. Suddenly, the session disconnects and…

Windows for home | Windows 10 | Connect Phone and PC
asked 2026-11-04T16:08:58.54+00:00
z 0 Reputation points
commented 2026-11-07T06:44:06.02+00:00
Emma1-N 14,905 Reputation points Microsoft External Staff Moderator
2 answers

How can I retrieve the content of Copilot conversations created in the previous Copilot experience when I still possess the original copilot.microsoft.com/shares/... references, but those references no longer open the conversations in the current Copilot

How can I retrieve the content of Copilot conversations created in the previous Copilot experience when I still possess the original copilot.microsoft.com/shares/... references, but those references no longer open the conversations in the current Copilot…

Microsoft Copilot | Other
asked 2026-11-06T23:33:48.9833333+00:00
Jim Thoma 0 Reputation points
answered 2026-11-07T06:41:40.94+00:00
Vikki-T 13,480 Reputation points Microsoft External Staff Moderator
2 answers

My emails are not sending

Hello. My emails keep bouncing back and I don’t know how to fix the issue. Please can you advise/support me to fix this?

Outlook | Web | Outlook.com | Email
asked 2026-11-06T21:57:16.72+00:00
Matthew Handley-Jones 0 Reputation points
answered 2026-11-07T06:40:50.8333333+00:00

AI answer

2 answers

Azure Artifact Signing fails with AzureCliCredential timeout

I'm an independent developer using Microsoft Azure Artifact Signing to digitally sign Windows executables. My signing account and certificate profile are healthy, but SignTool fails with: AzureCliCredential authentication timed out SignerSign() failed…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,690 questions
asked 2026-11-07T03:35:01.43+00:00
mikenorris-3457 0 Reputation points
answered 2026-11-07T06:40:23.1066667+00:00
kagiyama yutaka 5,740 Reputation points
2 answers

Windows 11 Night light remains active when turned off

Windows version: Windows 11 Laptop: Gigabyte AERO X16 (AMD integrated graphics + NVIDIA GPU) External monitor: AOC Q27G40XMN (connected via USB-C to DisplayPort) HDR: Enabled when using the external monitor (no HDR on laptop, using only "Show only…

Windows for home | Windows 11 | Display and graphics
asked 2026-11-04T16:49:22.4533333+00:00
Tri 0 Reputation points
commented 2026-11-07T06:40:16.08+00:00
Emma1-N 14,905 Reputation points Microsoft External Staff Moderator
1 answer

Random BSODs playing GTA on newly built PC

I have been getting random blue screens every few days while playing GTA V on my new PC. All of my drivers are up-to-date, including BIOS. All parts are brand new. My temps are not abnormal from what I've seen. I tried repairing corrupt files using sfc…

Windows for business | Windows Client for IT Pros | User experience | Other
asked 2025-06-24T01:37:11.3166667+00:00
Krystal Faulk 0 Reputation points
commented 2026-11-07T06:32:46.0733333+00:00
Humberto Sanchez Gaxiola 0 Reputation points
2 answers

account change to USAA Support

Emails sent out shows USAA support with my email address no one responds this change during a recent windows update. how do I fix

Outlook | Web | Outlook.com | Email
asked 2026-11-06T20:12:35.3966667+00:00
Philip Hamilton 0 Reputation points
answered 2026-11-07T06:32:40.85+00:00
Vikki-T 13,480 Reputation points Microsoft External Staff Moderator
5 answers

Unable to install WhatsApp either on microsoft store or through the web

I initially had WhatsApp on my windows 11 laptop, but due to the recent WhatsApp update (starting from late 2025) that makes the app loads messages every time made me uninstall it. And ever since then i haven't been able to download the app either on the…

Windows for home | Windows 11 | Microsoft Store
asked 2026-03-15T16:57:36.4+00:00
Daniel Ogosi 10 Reputation points
commented 2026-11-07T06:32:39.9966667+00:00
Harish Myaka 0 Reputation points
2 answers

I have got a new iPhone and have transferred over from old, but my business email will not load cause of authenticator app

I am experiencing an issue with Microsoft Authenticator and need assistance regaining full access to my Microsoft 365 business account. I recently purchased a new iPhone and transferred all my data from my previous iPhone. My old iPhone has since been…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-07T05:54:14.02+00:00
Jayden Clarke 0 Reputation points
edited an answer 2026-11-07T06:31:52.6533333+00:00
Aetherin 3,680 Reputation points Independent Advisor
1 answer

I have two accounts under one email, forgot password to second account

As the title says, I have two microsoft accounts under the same email somehow, and the second account has purchases that the first does not, and now I have forgotten the password to the second account and can't log in to it. What do I do to fix this? Can…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-07T05:58:39.6733333+00:00
kyle 0 Reputation points
answered 2026-11-07T06:31:43.5033333+00:00
DaveM121 946.3K Reputation points Independent Advisor
2 answers

how to set password for shared mailbox?

How do I, as administrator, set the password for a shared mailbox via Windows to enable iOS and Android users to login from mobile devices?

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-11-06T00:50:14.7666667+00:00
Ronnetta Rivera 5 Reputation points
commented 2026-11-07T06:30:25.51+00:00
Ronnetta Rivera 5 Reputation points
2 answers

Replace Surface 4 laptop keyboard

Some keys do not show the letters associated to them which makes it difficult to work offsite.

Surface | Surface Laptop | Performance and maintenance
asked 2026-11-06T19:13:47.1533333+00:00
Courtney Smikle 0 Reputation points
answered 2026-11-07T06:30:19.1333333+00:00
Vikki-T 13,480 Reputation points Microsoft External Staff Moderator
2 answers

word issue

my pc words app are not opening i not able to open this any reason Moderator's note: Moved from Microsoft Teams | Development

Microsoft 365 and Office | Word | For business | Other
asked 2026-11-06T03:28:57.0366667+00:00
Surya Thiraviam 0 Reputation points
commented 2026-11-07T06:28:56.03+00:00
Austin-H 8,810 Reputation points Microsoft External Staff Moderator
1 answer

Azure Database for PostgreSQL: Region Availability Issue in Sweden Central — SkuNotAvailable

Problem description I am trying to create an Azure Database for PostgreSQL flexible server in Sweden Central with a Burstable 2-vCore SKU (B2s/B2ms). The deployment fails during creation with an error indicating that the SKU is not supported in this…

Azure Database for PostgreSQL
asked 2026-11-02T17:06:57.7366667+00:00
Leonel Franchelli 0 Reputation points
commented 2026-11-07T06:27:41.1866667+00:00
Andriy Bilous 12,676 Reputation points MVP
2 answers

Subscription billing

I am being billed for a subscription that I cannot see, both my accounts say I have no subscriptions but am being billed every month for this. I don't understand why I am unable to speak to a human. As well as when I call the support number, I am…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-06T21:01:13.1133333+00:00
Ryan Healy 0 Reputation points
edited an answer 2026-11-07T06:27:12.9933333+00:00
Vikki-T 13,480 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Sole Global Admin locked out of Entra ID tenant — Authenticator MFA loop / tenant lockout

I am the only Global Administrator for my tenant, my account (with MFA) works for most Microsoft services/product except for Azure/M365 tenant related. As I am unable to login to Azure portal, I am not able to raise a support request ticket. This…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-05T01:17:19.03+00:00
Chong Yong 20 Reputation points
commented 2026-11-07T06:25:18.67+00:00
Chong Yong 20 Reputation points