Community Center | Not monitored
Tag not monitored by Microsoft.
58,761 questions
1 answer
How to migrate certs from my previous working account to my personal account
Hi Team, I was a Microsoft employee back to 2026-09-11 and got some certifications last year under Microsoft account. Can you help to migrate these certifications from my previous Microsoft account into my current personal account? Thanks!
Community Center | Not monitored
asked
2026-11-08T05:41:45.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 53%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYW%3C/text%3E%3C/svg%3E)
Yinzi Wu
0
Reputation points
edited the question
2026-11-08T06:57:25.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
23,910
Reputation points
Volunteer Moderator
3 answers
How to prevent spam email from reaching Junk folder while not blocking legitimate email
Many of my Junk folder emails have "no sender address". Have I chosen the correct rules options to have all the spam no sender address permanently deleted and avoid having any legitimate emails permanetly deleted by add the exception…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,098 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 10%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
2 answers
outlook 2016 issue
Need to reinstall outlook 2016. Outlook 2016 was stuck in "working Offline" Went to best buy they reinstalled outlook but now i can't access my account
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,098 questions
asked
2026-11-06T17:42:23.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 76%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECR%3C/text%3E%3C/svg%3E)
Chris Rice
0
Reputation points
commented
2026-11-08T06:54:14.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
20,800
Reputation points Microsoft External Staff
Moderator
2 answers
Can't log in to my PC
I can longin my Microsoft account and see I have a PC named JPA-PC1 Aspire XC-1660G but can't login, cant reset PIN and Password does not work. Need help from MS
Windows for home | Windows 11 | Accounts, profiles, and login
10,498 questions
asked
2026-11-06T23:48:21.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 54%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Khalid Hossain
0
Reputation points
commented
2026-11-08T06:53:46.0833333+00:00
Hendrix-V
20,800
Reputation points Microsoft External Staff
Moderator
2 answers
brand new computer. i am the ONLY USER. HOW DO I REMOVE PARENT CONTROL?
I CAN NOT REACH MY BANKING INFORMATION DUE TO FAMILY CONTROLS. I AM THE SOLE USER!! THIS IS A PRIVATE COMPUTER. NO PERMISSION TO ANYONE ELSE!! PLEASE ADVISE HOW TO TURN OFF FAMILY CONTROLS!
Windows for home | Windows 11 | Family and online safety
918 questions
asked
2026-11-06T18:31:35.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 21%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELP%3C/text%3E%3C/svg%3E)
Lori Pruitt
0
Reputation points
commented
2026-11-08T06:53:20.99+00:00
Hendrix-V
20,800
Reputation points Microsoft External Staff
Moderator
1 answer
Battery of laptop suddenly not charging
I have a Lenovo Ideapad Slim 5 of 2025 vintage. It has worked perfectly until now. The battery status shows 0 charge and indicates charging is happening, however the charge status does not change after many hours of apparent charging. Consequently it…
Windows for home | Windows 11 | Sleep and Power on, off
2,212 questions
asked
2026-11-07T04:09:41.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 66%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKD%3C/text%3E%3C/svg%3E)
Kevin Durkan
0
Reputation points
edited a comment
2026-11-08T06:51:12.2833333+00:00
Kevin Durkan
0
Reputation points
1 answer
translate function disappeared from Excel 365
Hi, I have been using Translate function in Excel for long time, today I found Error "#Name appears in all my sheets, tried new sheet and realized the translate function disappeared, can anyone…
Microsoft 365 Insider | Excel | Windows
Microsoft 365 Insider | Excel | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
205 questions
asked
2026-11-08T06:49:45.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 28.000000000000004%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Al Metwaly, Ahmad
0
Reputation points
answered
2026-11-08T06:50:45.6366667+00:00
AI answer
1 answer
How to return date value based on "day of week" value in Excel
I am designing a habit tracker for my own personal use. There are three categories in this habit tracker, and all three are based on days of the week. One category is M, T, W, Th, F, Sat, the second category is M, W, F, and the third category is T, Th,…
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
58,098 questions
asked
2026-11-08T06:48:29.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 4%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPP%3C/text%3E%3C/svg%3E)
Private PNW
0
Reputation points
answered
2026-11-08T06:49:50.23+00:00
AI answer
1 answer
AADSTS500571: personal Microsoft account locked out of Azure portal (account locked)
Signing in to portal.azure.com with my personal Microsoft account fails with "Your account has been locked. Contact your support person to unlock it, then try again." (AADSTS500571). The account itself is healthy: I can sign in to…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,464 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 42%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
outlook.com couldn't confirm that your message was sent from a trusted location.
had the same email account for years without any issues. now whenever we try to email anyone with a hotmail, msn, outlook or live address we get the following message. it has been 3 days now outlook.com couldn't confirm that your message was sent from a…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,568 questions
asked
2026-11-08T05:43:40.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 89%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESE%3C/text%3E%3C/svg%3E)
Scarborough - Enquiry
0
Reputation points
commented
2026-11-08T06:27:47.4933333+00:00
Scarborough - Enquiry
0
Reputation points
2 answers
How do I change my monthly subscription to Microsoft 365 Business Basic to a yearly subscription?
I have selected products, and then my license. When I click on "subscription length and billing frequency", the window doesn't load.
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,441 questions
asked
2026-11-07T18:45:25.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 91%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGB%3C/text%3E%3C/svg%3E)
Genevieve Besser
0
Reputation points
commented
2026-11-08T06:20:01.4+00:00
Genevieve Besser
0
Reputation points
2 answers
How to fix bedrock edition while java is working?
I've been having this problem for quite a while, my java account works just fine when playing Minecraft, but if I try to launch bedrock edition, it shows the title screen and then crashes. About 50% of the time, it will do a full crash on my laptop and…
Windows for home | Other | Gaming
4,522 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 62%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
2 answers
prevent auto fill of credit card info
how to prevent auto fill credit card info stored in microsoft from other vendor sites
Microsoft Edge | Other | Windows 10
Microsoft Edge | Other | Windows 10
Other issues or features related to Microsoft Edge on Windows 10
4,493 questions
asked
2026-11-08T04:35:39.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 18%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Agnes Braga
0
Reputation points
answered
2026-11-08T06:09:09.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
SD - IA
182.6K
Reputation points
Independent Advisor
2 answers
Is it possible to downgrade form Windows 11 Pro back to Windows 11 Home?
I bought a product key of Windows 11 Pro from ebay and it did not work. The seller sent me two other keys and they also did not work. The problem now is that I am stuck using a non-activated version of Windows 11 Pro and would rather go back to using the…
Windows for home | Windows 11 | Licensing and activation
5,518 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 41%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENA%3C/text%3E%3C/svg%3E)
1 answer
Artifact Signing individual identity
Title: Artifact Signing individual identity validation: "You need permission" because my personal Microsoft account signs in on tenant "Microsoft Accounts" I'm an individual developer in the US setting up Azure Artifact Signing…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,704 questions
asked
2026-11-08T05:59:01.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 99%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Jessie Parker
0
Reputation points
answered
2026-11-08T06:00:26.2266667+00:00
AI answer
2 answers
Microsoft does not recognise my email account
I just tried to sign in to my microsoft account in order to play minecraft only after 4 hours of not playing, however when i tried signing in an error message saying "microsoft does not recognise this email" upon using the sign-in helper, there…
Windows for home | Windows 11 | Accounts, profiles, and login
10,498 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 91%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
2 answers
I need to activate my legaLLY PURCHASED OFFICE PROFESSIONAL KEY
MICROSOFT OFFICE PROFESIONALPLUS 2010 CANNOT VERIFY THE LICENCE FOR THIS PRODUCT.CAN SOMEONE PLEASE VERIFY THAT I AM NOT STAELIGN THIS BUT PAID GOOD MONEY FOR IT i HAVE RECEIPT DATED 2 MARCH 2011. THIS OFFICE WAS RENISTALLED WITH HELP FROM MICROSAODT ON…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,884 questions
asked
2026-11-08T04:34:01.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 57.99999999999999%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
con asciak
0
Reputation points
answered
2026-11-08T05:54:56.2733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 6%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Michelle Nguyen
2,620
Reputation points
Independent Advisor
1 answer
Sora-2 deployment blocks on "ServiceModelDeprecated" error in Azure AI Foundry / OpenAI
Hi everyone, I am trying to complete the official Microsoft Learn video generation labs (such as AI-103), but I am completely blocked when trying to deploy the Sora-2 model. I have systematically tested all workarounds (deploying via Azure AI Foundry…
Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
5,125 questions
asked
2026-11-07T20:02:37.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 72%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZE%3C/text%3E%3C/svg%3E)
Zine-eddine FODIL
0
Reputation points
answered
2026-11-08T05:49:49.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 50%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
SHOUMIK CHAKRAVARTY
1,375
Reputation points
2 answers
Microsoft Store MSIX submission stuck in Certification for more than 3 business days (Store ID 9NV0FM5H54X8)
Our app okur (Store ID 9NV0FM5H54X8, an MSIX desktop app) has had its second submission (package version 1.1.0.0) in "Certification" since November 3, 2026. Submission and pre-processing passed. Certification has now gone past the documented…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,749 questions
asked
2026-11-06T08:24:40.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 43%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMY%3C/text%3E%3C/svg%3E)
M. Yusuf Sarıgöz
0
Reputation points
answered
2026-11-08T05:33:20.0133333+00:00
M. Yusuf Sarıgöz
0
Reputation points
1 answer
outlook is blocking my wifes email address
outlook is blocking my wifes email address ******@jgmadvertising.com.au
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,564 questions
asked
2026-11-08T05:28:57.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 62%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
jon Meissner
0
Reputation points
answered
2026-11-08T05:30:56.3666667+00:00
AI answer