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1 answer One of the answers was accepted by the question author.

Microsoft Office 2021 for Mac stopped working

Hi, I have Office Home & Student 2021 for Mac and over the last few days I have been blocked from creating or editing files. It says that my 2019 Office licence is not supported, but my licence is 2021, not 2019. I've checked my account online and…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-09-25T20:50:27.3966667+00:00
AmandaH 20 Reputation points
commented 2026-10-23T12:42:55.3433333+00:00
Stefan Blom 357.7K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Sharing Documents

Can anyone in the Teams meeting share documents or just the meeting originator? If any Team participant can share, how does that work?

Microsoft Teams | Microsoft Teams for business | Chats | Share photos, files, and video
asked 2026-03-19T00:07:58.3133333+00:00
Dorothy Addy 20 Reputation points
commented 2026-10-23T12:39:25.6733333+00:00
Temp T 0 Reputation points
1 answer One of the answers was accepted by the question author.

Foundry Agent Service: Azure AI Search tool returns "Access denied" with keyless (Entra ID) connection, despite documented RBAC

Hi all, We're trying to use the built-in Azure AI Search tool on a Foundry prompt agent with keyless (Microsoft Entra ID) auth. Every tool call fails with: 400 tool_user_error: "Access denied. Check your permissions or managed identity access to the…

Azure AI Search
Azure AI Search

An Azure search service with built-in artificial intelligence capabilities that enrich information to help identify and explore relevant content at scale.

1,549 questions
asked 2026-10-16T21:00:51.58+00:00
Abisola Adebiyi 20 Reputation points
commented 2026-10-23T12:30:07.89+00:00
Abisola Adebiyi 20 Reputation points
3 answers One of the answers was accepted by the question author.

Hitting space bar causes paragraph to change style

Recently my Word 365 has been changing the style of my paragraph without my asking it to. I will be writing a paragraph, cursor backwards to adjust a sentence and when I hit the space bar (and it's always the space bar), the style changes from its…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-10-21T14:54:33.85+00:00
Deborah Brown 30 Reputation points
commented 2026-10-23T11:58:08.0133333+00:00
Stefan Blom 357.7K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Stronger identity verification and accountability for email spam

Dear Microsoft Outlook Team, I would like to propose a stronger approach to preventing spam across Outlook.com and Hotmail. I receive approximately 100 spam emails per day in my Hotmail account. Although Outlook correctly moves many of these messages…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-22T08:11:11.2966667+00:00
Danny I 20 Reputation points
accepted 2026-10-23T11:39:26.4733333+00:00
Danny I 20 Reputation points
1 answer One of the answers was accepted by the question author.

Any way to get Microsoft Username when you didn't know it and account got hacked?

I had two accounts, both of which the purchase of Minecraft had been made, then it was hacked because I did something stupid. The hacker changed both my email and password, meaning I have no way to see my username. I am desperately trying to get my…

Windows for home | Windows 11 | Security and privacy
asked 2026-10-21T22:23:25.6533333+00:00
Ivory 20 Reputation points
accepted 2026-10-23T11:04:28.4366667+00:00
Ivory 20 Reputation points
1 answer One of the answers was accepted by the question author.

Microsoft 365 Admin

I represent a company that needs to have another account made admin of Microsoft 365 - the global admin is unavailable due to medical reasons. The company i represent has 2 owners, both with full rights to represent the company - how can i proceed to…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-23T09:31:53.42+00:00
Razvan Panes 20 Reputation points
accepted 2026-10-23T10:00:06.1+00:00
Razvan Panes 20 Reputation points
1 answer One of the answers was accepted by the question author.

Escalation Request: Legal Name Change Profile Locked & Support Page Blank

Hello, I need to change the legal name on my Microsoft Certification / Learn profile to match my government ID. However, when I attempt to edit my name in my profile settings, it prevents me from saving. Furthermore, whenever I try to access the…

Community Center | Not monitored
asked 2026-10-23T07:29:08.15+00:00
MickLaing-2737 25 Reputation points
accepted 2026-10-23T09:44:26.6733333+00:00
MickLaing-2737 25 Reputation points
2 answers One of the answers was accepted by the question author.

i cant download or upload files on my computer

every time i try to download or upload a file the file explorer freezes and says chrome not responding. it also happens in other browsers, other google accounts and in incognito mode. i have already tried to solve it in cmd and done all the basic steps…

Windows for home | Windows 11 | Performance and system failures
asked 2026-10-23T09:26:22.8833333+00:00
emma rodin 20 Reputation points
commented 2026-10-23T09:35:26.0266667+00:00
emma rodin 20 Reputation points
1 answer One of the answers was accepted by the question author.

Reinstalled outlook but current e-mails have gone

E-mail account was reset by provider but did not receive a code by e-mail in Outlook. Advised to reinstall outlook but this has gone back about 6 months and all current e-mails have gone

Outlook | Windows | New Outlook for Windows | For home
asked 2025-11-11T10:58:25.08+00:00
Tricia Ellis 20 Reputation points
edited a comment 2026-10-23T09:13:47.97+00:00
Stefan Blom 357.7K Reputation points MVP Volunteer Moderator
1 answer

Office 2021 perpetual version not working on Mac after Microsoft Home update

My Office 2021 on macOS 26 is supposed to have a perpetual license. I know the end of support has arrived, but the apps are supposed to continue working. I can open files but cannot edit or create files. How do I troubleshoot this, since I need Office…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-23T08:38:16.7966667+00:00
user 25 Reputation points
commented 2026-10-23T08:47:33.2233333+00:00
DaveM121 (2) 18,080 Reputation points Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Bookings logo won’t save

I try to upload logo under Business Information, it shows, but once I hit Save at the top, it disappears. Please advise. I’ve tried it all, different browser, clearing cache/cookies. I even did it in the Teams app. Nothing has worked. This feature always…

Microsoft 365 and Office | Other
asked 2025-11-11T16:10:30.4866667+00:00
Rachael Dube 65 Reputation points
answered 2026-10-23T08:39:47.2433333+00:00
Benjamin Charbonnier 1 Reputation point
3 answers One of the answers was accepted by the question author.

Cannot install new version of Copilot (old version no longer supported)

I upgraded my laptop to Windows 11 yesterday and have successfully downloaded my Family Office 365 apps. I use Copilot a lot but when I try to use the version downloaded, I get the message "This version of Windows Copilot is no longer supported.…

Windows for home | Windows 11 | Install and upgrade
asked 2026-10-15T10:49:34.9+00:00
Keeley Lund 20 Reputation points
commented 2026-10-23T08:27:24.3066667+00:00
yash sapavadiya 0 Reputation points
2 answers One of the answers was accepted by the question author.

TEAMS no audio output after system software automatic update

TEAMS audio/video output has been working fine for years. A month or so ago, audio output suddenly stopped working although video continued OK and microphone input continued to work ok. Audio works fine on all other applications. I spent 6 hours…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-10-22T14:56:11.36+00:00
dale simmons 40 Reputation points
commented 2026-10-23T08:27:05+00:00
dale simmons 40 Reputation points
2 answers

Paid for subscription, receving limited functionality

My apps have limited functionality, I am being asked to sign up for a subscription, which I paid for in June 2026. I have an account and paid for the year. I need answers or is cancelling the answer? Who are you?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-19T17:14:07.3333333+00:00
Celsus Solar 5 Reputation points
recommended 2026-10-23T08:25:38.4166667+00:00
Thomas4-N 23,670 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Restart Microsoft Exchange Service Host service every some minutes

Hi! We using Microsoft Exchange Server 2016 CU22. The Microsoft Exchange Service Host service is constantly rebooting on one of the servers. In event Log I see Source: Service Control Manager ID: 7031 The Microsoft Exchange Service Host service…

Exchange | Exchange Server | Management
Exchange | Exchange Server | Management

The administration and maintenance of Microsoft Exchange Server to ensure secure, reliable, and efficient email and collaboration services across an organization.

8,184 questions
asked 2025-09-18T13:29:10.0533333+00:00
Михаил Андросов 481 Reputation points
answered 2026-10-23T07:57:06.31+00:00
Sergey Leonov 1 Reputation point
1 answer One of the answers was accepted by the question author.

Power point won't work on my mac

Power point stopped working on my mac, it's on read only mode. I'm connected to my personal microsoft account. Word and excel work fine, only PPT. what can I do? tried to reboot several times, log out and re log in, did all the verifications with…

Microsoft 365 and Office | PowerPoint | For home | MacOS
asked 2026-10-22T21:42:42.6933333+00:00
muriel b 20 Reputation points
commented 2026-10-23T07:25:08.49+00:00
muriel b 20 Reputation points
2 answers One of the answers was accepted by the question author.

Upgrade Windows Server 2022 Standard to Windows Server 2025 Standard failed

I'm trying to upgrade but it is failing over and over again from WINSER 2022 to WINSER 2025

Windows for business | Windows Server | User experience | FSLogix
asked 2026-10-22T18:43:00.3733333+00:00
The IT Guys 85 Reputation points
accepted 2026-10-23T07:06:14.25+00:00
The IT Guys 85 Reputation points
1 answer One of the answers was accepted by the question author.

Azure Artifact Signing questions: Sole proprietor company name, & identity verification

Can a Canadian sole proprietorship registered in BC since 1982 obtain an organization-validated certificate displaying Davis Software as the verified publisher? Can you delete the Artifact Signing account after signing your annual release, then create…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,817 questions
asked 2026-10-19T05:44:28.6866667+00:00
Trevor Davis 20 Reputation points
commented 2026-10-23T06:43:13.2733333+00:00
Trevor Davis 20 Reputation points
4 answers One of the answers was accepted by the question author.

adjust formula so not need updating

I am using the formula below that is working fine, but it requires me to keep updating the number of rows to include the cells with data. The number of rows will always be changing - sometimes more, sometimes less. Right now, there are 14 rows with data.…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-10-22T16:50:41.7033333+00:00
Megan F 120 Reputation points
answered 2026-10-23T06:24:41.19+00:00
Barry Schwarz 6,431 Reputation points