Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,792 questions
2 answers
One of the answers was accepted by the question author.
How to correct next payment subscription date.
I just paid for the one year premium after upgrading but my next payment date is in March which is less than a year. Why is that?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked
2026-10-25T12:56:07.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 91%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKD%3C/text%3E%3C/svg%3E)
Kwaku D. Agyei
20
Reputation points
accepted
2026-10-25T15:58:36.0566667+00:00
Kwaku D. Agyei
20
Reputation points
1 answer
One of the answers was accepted by the question author.
Old Outlook threads that should probably be locked
In my opinion, these questions are attracting new post from users that would be better served by starting a new question. If you agree, I suggest that they be locked. Checked for Already Locked 2026-10-25 15:00…
Community Center | Discuss the Q&A site | Other feedback
Community Center | Discuss the Q&A site | Other feedback
General comments or suggestions submitted by users about the Q&A site that don’t fit into predefined categories.
168 questions
asked
2026-10-25T15:17:32.9766667+00:00
Hornblower409
19,160
Reputation points
accepted
2026-10-25T15:33:23.4333333+00:00
Hornblower409
19,160
Reputation points
3 answers
One of the answers was accepted by the question author.
Azure SQL private endpoint creation fails with NIC InternalServerError / PutNicOperation in Central US
Creating a private endpoint for an Azure SQL logical server in Central US repeatedly fails while provisioning its managed network interface. Initial error: InternalServerError targeting…
Azure Private Link
Azure Private Link
An Azure service that provides private connectivity from a virtual network to Azure platform as a service, customer-owned, or Microsoft partner services.
587 questions
asked
2026-10-25T14:17:55.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 4%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHW%3C/text%3E%3C/svg%3E)
Henry Wood
20
Reputation points
accepted
2026-10-25T15:32:11.2433333+00:00
Henry Wood
20
Reputation points
1 answer
One of the answers was accepted by the question author.
My Office Home & Student 2021 iMac suddenly became read-only.
When opening a document I get the message to activate Microsoft 365 to create and exit & that my 2021 license is not supported with this version of the application. How do I reactivate 2021 version? I tried downloading it from my Microsoft account,…
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,933 questions
asked
2026-10-24T17:19:50.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 56.00000000000001%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Dawn Harro
20
Reputation points
commented
2026-10-25T15:10:03.91+00:00
Stefan Blom
357.7K
Reputation points MVP
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
Missing check boxes
THIS WAS OFFERED BY A PREVIOUS COMMENT. here's a solution that worked for me - in case others are having similar issues: I went to settings (top left of the ribbon), in Message List there's a section for Layout and there are three options: pick the…
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,443 questions
asked
2026-10-22T12:48:19.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 83%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
John Colley
20
Reputation points
commented
2026-10-25T14:47:00.81+00:00
Stefan Blom
357.7K
Reputation points MVP
Volunteer Moderator
5 answers
One of the answers was accepted by the question author.
Copilot keeps signing me to my personal account instead of my premium account
I upgraded my M365 subscription from Personal to Premium about two months ago, but when I sign to Copilot, it signs me to Personal account instead of my Premium account. The email address is the same, meaning ithe email I used to login to my Personal…
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,150 questions
asked
2026-10-09T01:31:49.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 33%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENE%3C/text%3E%3C/svg%3E)
Najib El Otmani
30
Reputation points
answered
2026-10-25T14:44:13.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 92%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Dan Hawkins
5
Reputation points
3 answers
All of my Excel files have recently become read only and can't save changes
All of my excel file have recently become read only and can't make and save changes.
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
58,016 questions
asked
2026-09-02T13:19:10.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 61%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Robert Portschy
5
Reputation points
recommended
2026-10-25T14:10:10.3666667+00:00
Stefan Blom
357.7K
Reputation points MVP
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
Going from Office 2021 to Office LTSC Pro Plus 2024 creates Strange errors
I wanted to install Office 2024 after uninstalling Office 2021. The setup went online to Microsoft and the installation from there seemed ok. After opening word-File-Account I saw 1) Account error (I was loged in and online with my account). There was a…
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
11,717 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 32%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJE%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
unable to access headers and footers in word for Mac version 16.113.3
In the above version headers and footers does not appear under the insert menu and I am trying to insert a footer in a document Headers and footers is listed under 'view' menu, but that only enables changes if footers are already inserted in document
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,933 questions
asked
2026-10-25T00:03:08.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 77%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAV%3C/text%3E%3C/svg%3E)
Althea Vaughan
20
Reputation points
edited an answer
2026-10-25T13:30:59.89+00:00
Bob Jones AKA CyberTaz MVP
438.5K
Reputation points
2 answers
One of the answers was accepted by the question author.
My window 11 pro key is not activating
I have a window 11 pro key . It's not activating through call . Pl help
Windows for business | Windows for IoT
725 questions
asked
2026-02-22T06:23:17.6266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 63%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Ankit Kumar
20
Reputation points
commented
2026-10-25T12:42:46.1366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 27%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
vaibhav tupere
0
Reputation points
4 answers
One of the answers was accepted by the question author.
Right Alt = AltGr, and AltGr + C = ć (Copilot Pup-up)
Hello, Polish speaker here. I recently notice when I try to use certain polish sign: (Right Alt = AltGr, and **AltGr + C = ć) **Instead of the sign there is a pop up Copilot Window. Is there a simple way to disable it? Is it a bug? it seems…
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
404 questions
asked
2026-04-07T08:33:47.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 40%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Mazurczyk, Anna
30
Reputation points
edited an answer
2026-10-25T12:31:28.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 19%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Martin Tauchman
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Will the new Outlook Get the ability that in the Classic Outlook to display emails as Calendar Objects?
Hello, I'm making a new post because I jumped in at the tail end of another user's question about Outlook displaying emails as Outlook objects in calendar format. Here is a screenshot of what it looks like in Outlook Classic. In the view settings, you…
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,633 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 72%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVR%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
PC connects to wifi but shows no internet
I have a Windows 11 (24H2 OS Build 26100.7171) gaming PC that can detect and connect to wifi, but shows no internet afterwards. ("No internet, Secured" after connecting to wifi) The wifi works for other devices like my laptop and using mobile…
Windows for home | Windows 11 | Internet and connectivity
5,534 questions
asked
2025-12-12T12:31:13.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 98%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Rico Chung
25
Reputation points
commented
2026-10-25T11:13:53.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 60%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jason B
0
Reputation points
1 answer
One of the answers was accepted by the question author.
no licence message on office
I have re-loaded Office 2021 for Mac on MacBook M2. I am getting a 'no licence found' message when I try to activate. When I access my Microsoft account I can see the one-time purchase for Office 2021.
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
3,083 questions
asked
2026-10-25T09:42:39.2266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 87%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Pete McVeigh
20
Reputation points
commented
2026-10-25T10:52:06.7933333+00:00
Pete McVeigh
20
Reputation points
2 answers
One of the answers was accepted by the question author.
Download certificate
I have passed AZ-104 Certification. But it is not showing in my profile. How can I download it and share with credly?
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,706 questions
asked
2026-03-05T11:42:38.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 41%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETK%3C/text%3E%3C/svg%3E)
Tanmaya Kumar Sahu
20
Reputation points
answered
2026-10-25T10:46:42.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 75%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBR%3C/text%3E%3C/svg%3E)
BASKAR R S
0
Reputation points
3 answers
One of the answers was accepted by the question author.
Missing files on sharepoint
I saved changed a shared file on sharepoint with my group, but It does not show up when i go back and try to find it. How can i find it? If you look a the picture below, it says on thursday 23:23 i made my last change, but when i press to go to that…
Microsoft 365 and Office | SharePoint | Other | Windows
Microsoft 365 and Office | SharePoint | Other | Windows
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
718 questions
asked
2026-10-25T08:19:23.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 49%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Mehdi Mohamed
20
Reputation points
commented
2026-10-25T09:07:33.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 37%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Aetherin
4,010
Reputation points
Independent Advisor
3 answers
One of the answers was accepted by the question author.
Audio issue My microphone is working but I cannot hear incoming
My microphone is working but I cannot hear incoming
Windows for home | Windows 11 | Devices and drivers
25,001 questions
asked
2026-10-24T18:45:39.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 19%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Jeanne Price
20
Reputation points
accepted
2026-10-25T08:38:56.71+00:00
Jeanne Price
20
Reputation points
2 answers
One of the answers was accepted by the question author.
Hi, I am an active MCT and my Visual Studio subscription got disabled because I reached spending limit. However, my subscription didn't get activated next month. Kindly help me out in reactivating my VS subscription.
Hi, I am an active MCT and my Visual Studio subscription got disabled because I reached spending limit. However, my subscription didn't get activated next month. Kindly help me out in reactivating my VS subscription. I tried reactivating from MCT…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,706 questions
asked
2026-10-24T23:52:31.93+00:00
Jasleen Kaur
20
Reputation points
commented
2026-10-25T08:23:07.3533333+00:00
Julian Sharp
48,076
Reputation points
3 answers
fraud charges on microsoft account
I got 6 $24.99 charges for xbox subscription on my account that I did not authorize, how do I reach microsoft to dispute?
Windows for home | Windows 11 | Security and privacy
8,906 questions
asked
2026-02-18T01:33:21.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 86%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
Timothy Burnett
45
Reputation points
commented
2026-10-25T08:15:48.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 11%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
CHUKWUKA DANIEL Chiemeka
0
Reputation points
1 answer
One of the answers was accepted by the question author.
I need to know if this email from Microsoft is actually from Microsoft or not. Urgent!!! cause it have asked for a lot of personal stuff through email.It is an SIR - Account Escalation Request
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,842 questions
asked
2026-10-23T04:03:18.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 80%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Aakash Kumar
20
Reputation points
accepted
2026-10-25T07:19:13.23+00:00
Aakash Kumar
20
Reputation points