11,716 questions with Microsoft 365 and Office | Install, redeem, activate | For business | Windows tags

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OneDrive will not install on my PC and returns the error message 0x8004DE25

I have completed all of the advised steps for removing any old OneDrive remnants but nothing is working, I am currently working with Copilot to see where the problem lies and it is looking like an identity issue for OneDrive as to who is the Accounr…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-10-09T17:11:12.52+00:00
Christopher Haynes 0 Reputation points
commented 2026-10-09T17:37:39.4366667+00:00
Kai-L 20,020 Reputation points Microsoft External Staff Moderator
2 answers

verification code to inaccessible email

Hello Microsoft Support,  I am attempting to set up a new Microsoft 365 work account using my company's domain.  During the setup process, I am being asked to enter a verification code that is being sent to the work email address I am trying to create.…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-10-09T16:41:08.73+00:00
Alexandra Swaney 0 Reputation points
answered 2026-10-09T17:29:14.77+00:00
Hendrix 2,070 Reputation points Independent Advisor
1 answer

MS EXCEL 2019 Licence issue

Authorization Number 02473827ZZS2105 Licence Number 87862786 VLSC ended and need to confirm Excel 2019 Product Key(MAK)

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-10-09T12:28:55.6766667+00:00
의권 이 0 Reputation points
answered 2026-10-09T12:40:13.8766667+00:00
Stefan Blom 353.9K Reputation points MVP Volunteer Moderator
0 answers

Activated Token doesn't match with the email receive "your Microsoft order #xxxx has been processed"

I purchased 18 unit of MS.ESD OFF HOME AND BUS 2024 ALL LNG and the token is register to 1 single email address. There are 2 token key activated but didn't receive the email send from Microsoft "Your Microsoft Order #xxxx has been…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-10-09T09:26:08.5966667+00:00
it snp 0 Reputation points
edited the question 2026-10-09T09:57:32.6433333+00:00
DaveM121 (2) 16,745 Reputation points Volunteer Moderator
1 answer

Office 365 apps crashing

User reported that Microsoft Office (Microsoft 365) applications are randomly closing while actively being used. The applications close unexpectedly without displaying any error messages, warning prompts, or freezing beforehand. This behavior is…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-10-09T07:04:36.0766667+00:00
MASUKU Reward - Datacentrix 0 Reputation points
edited a comment 2026-10-09T09:55:31.9333333+00:00
Julie Huynh 3,850 Reputation points Independent Advisor
3 answers

Cannot Install Office Applications

Cannot Install Office Applications after Uninstalling for an error with the Office Applications. The error is attached. I get a different error before that one, but can only add one attachment into the ticket for some reason. And yes, the internet…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-10-06T19:39:24.66+00:00
O'Donnell, Cody 0 Reputation points
commented 2026-10-08T20:55:24.9366667+00:00
Chris-D 1,940 Reputation points Independent Advisor
2 answers

"Install Office" from "My Apps" landing page not loading or letting me install office apps

Not able to install office apps from work or school accounts, been like this for last 2 days Sometimes landing page loads but "install office" and "install other apps" wont load or even acknowledge a click Sometimes landing page…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-10-08T09:05:03.6366667+00:00
Scott Nelson 0 Reputation points
answered 2026-10-08T14:32:00.71+00:00
Ruby Nguyen 3,045 Reputation points Independent Advisor
1 answer

Request to verify the existence and creation of a Microsoft tenant

Hi During a security assessment, our consultant identified the existence of the following tenant: Tenant ID: [Moderator note: Personally Identifiable Information removed] (regione EU) - NameSpaceType: Managed  - [Moderator note: Personally…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-10-07T08:06:15.9933333+00:00
commented 2026-10-08T06:56:19.2633333+00:00
Doris V 1,865 Reputation points Microsoft External Staff Moderator
2 answers

How to install 365 on to a new laptop?

I have a business account for 365. How do I install 365 on to a new laptop?

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-10-08T06:18:04.4066667+00:00
Ralph Hutchins 0 Reputation points
edited an answer 2026-10-08T06:37:41.26+00:00
Jayden-P 3,540 Reputation points Independent Advisor
2 answers

hello microsoft! can you share with me how to get office Confirmation ID?

hello microsoft! can you share with me how to get office Confirmation ID?

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-10-07T06:39:15.9566667+00:00
harpreet singh 0 Reputation points
commented 2026-10-08T02:28:59.0666667+00:00
Teddie Dang 1,460 Reputation points Independent Advisor
1 answer

Bagaimana cara mendownload installer dan product key Microsoft Office Professional Plus?

Bagaimana cara mendownload installer dan product key Microsoft Office Professional Plus?

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-10-06T02:23:40.83+00:00
Muadzin, Rahiman 0 Reputation points
commented 2026-10-07T22:45:33.4033333+00:00
Jay1 Tran 1,620 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

unable to install O365 apps

i have purchased MO365 business, free for the first month then chargeable. I would like to be able to have the office apps on my desktop, but i am unable to even download those in any capacity. I have original bought my web domain and email from Go…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-10-07T15:38:49.3633333+00:00
Lee Walker 20 Reputation points
edited a comment 2026-10-07T21:16:03.3666667+00:00
Chris-D 1,940 Reputation points Independent Advisor
2 answers

Microsoft 365

I purchased Microsoft 365. It doesn't show in my account. How do I activate this? I purchased it online at microsoft.com. My credit card charge went through but the product does not appear in my account. The purchase was Dec. 13th, 2025. How does it…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-10-06T16:05:24.52+00:00
Linda Girardi 0 Reputation points
answered 2026-10-07T20:57:14.8166667+00:00
Lin v 1,550 Reputation points Independent Advisor
3 answers

error code 0x8007007B on installing Windows from Microsoft 365 Nonprofit License

We have purchased Microsoft 365 Business Premium for Nonprofits, which includes access to a cloud-based version of Windows. However, we're encountering a problem when trying to install Windows—error code 0x8007007B appears. This issue isn't isolated to…

Windows for business | Windows 365 Business
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Windows for business | Windows Client for IT Pros | User experience | Other
asked 2024-08-29T10:38:47.53+00:00
Bermet Zhumabaeva 0 Reputation points
answered 2026-10-07T14:55:04.6366667+00:00
Ashish Rawat 0 Reputation points
1 answer

Cannot log in to new 365 Business Standard admin centre

I have a personal Microsoft account. Yesterday I purchased a Business Standard account. I went through the verification steps, but once I logged out (as I was instructed to do) I could not log in again. Now I cannot log a ticket or cancel my subscription…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-10-07T12:42:19.4266667+00:00
Salome Posthumus 0 Reputation points
commented 2026-10-07T14:31:18.1+00:00
Jayden-P 3,540 Reputation points Independent Advisor
2 answers

Required to remove Tenant from my onlineyashraj.com

In godaddy panel show my old microsoft 365 account ative show i can't setup new email so i open my account and remove onlineyashraj.com link and try again but still show same. So please remove onlineyashraj.com Tenant from microsoft so we again setup…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-10-06T02:06:16.0133333+00:00
Rajesh Gahalot 0 Reputation points
commented 2026-10-07T13:28:31.6966667+00:00
BabybooHN 3,465 Reputation points Independent Advisor
1 answer

after installing power bi desktop, format pane and other menus are not available

after installing power bi desktop, format pane and other menus are not available. I have uninstalled and re-installed the application multiple times on my laptop but problem remains. The power bi desktop version that I have installed on my laptop is: …

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-10-05T17:15:33.3366667+00:00
Peter Hefler 0 Reputation points
commented 2026-10-06T22:57:52.65+00:00
Jay1 Tran 1,620 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

reactivation of Office 2021 professional plus

Office2021 has become deactivated on my computer. It asks me for a product key. This was preinstalled on my computer by a third party. The third party has since passed away. I have the last 5 digits only. I have an invoice that he purchased Office 2021…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-10-06T16:02:01.31+00:00
Joe Fusco 25 Reputation points
commented 2026-10-06T16:13:23.32+00:00
Joe Fusco 25 Reputation points
2 answers One of the answers was accepted by the question author.

Need sMsoft support to help me release microsoft tennancy of my paez.co.uk to GoDaddy. I am stock !!

Need help from microsoft support to set up new email with new reseller GoDaddy. domain paez.co.uk My name is [Moderator note: Personally Identifiable Information removed]

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-09-28T09:13:39.6366667+00:00
Alonso Paez-Ramirez 25 Reputation points
accepted 2026-10-05T07:28:46.6533333+00:00
Alonso Paez-Ramirez 25 Reputation points
2 answers

Cannot get my old MS 365 aps that had been downloaded with an now expired license

Sign in my home laptop with my office account, try to open an Ap and says re-sign-in, Do so and am told sign-in with a differnet account as someone already using this account. I should note that the MS 365 aps were downloaded with what is now an expired…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-10-04T00:09:22.9866667+00:00
Gerald Heuer 0 Reputation points
commented 2026-10-05T06:39:54.49+00:00
Darren Bruce 1,935 Reputation points Independent Advisor