1,889,676 questions

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2 answers One of the answers was accepted by the question author.

Forgotten pin on my Surface

Hello! Can someone help me to restart my Surface tablet. I have forgotten my pin, when I start the tablet they asked me to enter a code next they asked me to put my pin , but they do not give me the a option to re enter a new pin. I am locked into a…

Surface | Surface Laptop | Safety and security
asked 2026-11-04T17:47:20.45+00:00
Dominique 20 Reputation points
commented 2026-11-09T01:06:27.2266667+00:00
Ian-T 15,880 Reputation points Microsoft External Staff Moderator
0 answers

Microsoft Engage Center: Support for Business workspace stuck loading after “No Access”

I can sign in to Microsoft Engage Center using my personal Microsoft account. The portal initially displays “No Access”. The workspace selector lists “Support for Business” (type: Sfb). After selecting it and clicking Save, the portal remains on a blank…

Community Center | Not monitored
asked 2026-11-09T01:04:19.06+00:00
Pavel Poliak 0 Reputation points
2 answers

outlook classic activation

i have a 365 subscription but want to use classic outlook,

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-11-08T23:11:42.91+00:00
shane toll 0 Reputation points
commented 2026-11-09T01:01:11.09+00:00
Bulldog 5,520 Reputation points
3 answers

How to fix the Error Excel or not functioning

Please help me to fix the Excel it is not functioning properly or error cannot open

Microsoft 365 and Office | Excel | Other | Other
asked 2026-11-09T00:23:42.4033333+00:00
Senjie 0 Reputation points
answered 2026-11-09T00:58:49.1933333+00:00
Ferdinand Nanalig 33,825 Reputation points Independent Advisor
2 answers

Account still not recovered

I've been dealing with a stolen account for up to 2 months now and I just want to talk to someone, I've submitted multiple account recovery emails and no one gets back to me

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-11-08T20:09:30.9866667+00:00
Woody Allen 0 Reputation points
answered 2026-11-09T00:58:09.5733333+00:00
EmilyS726 279.1K Reputation points Independent Advisor
5 answers

Excel Mobile App for iPad Suddenly Freezing, Failing to Save, and Becoming Unresponsive Across 22+ Devices

We have approximately 22 service technicians who use the Microsoft Excel mobile app on iPads every day to complete inspection reports in the field. This workflow has worked reliably for years. However, within the span of approximately one day, all of our…

Microsoft 365 and Office | Excel | For business | iOS
asked 2026-09-18T00:58:20.86+00:00
Kane Wyatt 45 Reputation points
commented 2026-11-09T00:55:01.5933333+00:00
Jade Ng 16,620 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Why do we need to archive mail box?

My online Archive mailbox is almost full warning has come in the Outlook asking me to enable archiving mailboxes for microsoft 365. I would like to know after archiving the data will permanently delete or stored in somewhere which can be accessed.

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,476 questions
asked 2026-11-09T00:43:33.4633333+00:00
Mohamad Ghaji 0 Reputation points
accepted 2026-11-09T00:49:29.81+00:00
Mohamad Ghaji 0 Reputation points
3 answers

signing on to microsoft 365 using a mac

my husband has the micosoft 365 for home office and I am one of his family users. It just started to not allow me edit any of my microsoft files saying I do not have an active account. My husband deleted me and added me again hoping to fix it but that…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-11-09T00:05:46.0533333+00:00
Rachel 0 Reputation points
answered 2026-11-09T00:47:01.7066667+00:00
Bruce (SqlWork.com) 85,786 Reputation points
2 answers

I have a corrupt powerpoint that I need urgently for tomorrow and it will not open I need urgent help

I have a corrupt powerpoint that I need urgently for tomorrow and it will not open I need urgent help

Microsoft 365 and Office | PowerPoint | For education | MacOS
asked 2026-11-08T10:47:17.01+00:00
Diane Stanton 0 Reputation points
commented 2026-11-09T00:45:03.42+00:00
Teddie Dang 2,070 Reputation points Independent Advisor
2 answers

hotmail blocking issue

whenever i try and reply of email a hotmail address is get the below error code 550 5.7.23 550 5.7.23

Microsoft 365 and Office | Other
asked 2026-11-08T23:55:46.84+00:00
Ashley Quinn 0 Reputation points
answered 2026-11-09T00:39:42.1+00:00
SD - IA 182.6K Reputation points Independent Advisor
1 answer

Random windows opening and closing

Random windows opening and closing on a Dell Latitude 7530 running Windows 11. When windows start opening, the touchpad is unusable, and the pointer cannot be seen. There is no control over the pointer. Moving the laptop can trigger it, or just having…

Windows for home | Windows 11 | Settings
asked 2026-11-08T19:55:16.9633333+00:00
Robert Black 0 Reputation points
answered 2026-11-09T00:23:35.67+00:00
Ferdinand Nanalig 33,825 Reputation points Independent Advisor
2 answers

Email hosting

I wish to chat with somebody who can assist me regarding a request for a reverse DNS (PTR) record as I would like to host my smcd.com.au domain on my synology server using their mail plus program, but was told to contact my ISP Telstra, I was informed by…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-08T23:44:37.1833333+00:00
Steve 0 Reputation points
edited an answer 2026-11-09T00:20:57.8733333+00:00
Darren Bruce 2,445 Reputation points Independent Advisor
6 answers

Edge Home Tab keeps prior webpage Title

Lately, whenever I select the Home icon, the New tab title shows as the previous page title instead of New tab. I am using a Surface Go 2, Win11 Pro. It appears to be touch-experience related as my HP laptop w/ Win11 Home does not exhibit the issue.

Microsoft Edge | Tabs, address bar, and search | Windows 11
asked 2026-09-13T01:00:36.9+00:00
Don ‪B 20 Reputation points
commented 2026-11-09T00:17:25.3666667+00:00
Craig Hoffman 0 Reputation points
2 answers

Opening Word or Exxel

I cannot open Word or Excel even though I have a license for Microsoft.

Microsoft 365 and Office | Word | Other | Windows
asked 2026-11-08T23:41:17.55+00:00
edith geerman 0 Reputation points
answered 2026-11-09T00:16:01.1133333+00:00
Ferdinand Nanalig 33,825 Reputation points Independent Advisor
1 answer

Cannot access the certification sign up site

I am getting an error when attempting to sign into the MS certification registration site.

Community Center | Not monitored
asked 2026-11-08T22:28:10.17+00:00
Bret Traweek 0 Reputation points
answered 2026-11-09T00:15:01.41+00:00
Gérard Oomens 133.7K Reputation points Volunteer Moderator
2 answers

403 Forbidden error message

I keep getting the 403 Forbidden error message on sites I regularly visit. Please walk me through how to fix this issue as it is so frustrating.

Microsoft Edge | Website issues | Windows 11
asked 2026-11-08T20:41:08.7766667+00:00
Bill Sacco 0 Reputation points
answered 2026-11-09T00:14:17.5666667+00:00
Ferdinand Nanalig 33,825 Reputation points Independent Advisor
2 answers

I wish to re-install Microsoft Office 2024 professional but cannot find evidence of purchase

I purchased on online download of Microsoft Office 2024 Professional recently and I have a product key. However it does not appear in my Microsoft account and I wish to re-install it. What should I do?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-11-07T22:32:33.3633333+00:00
Brian Reddish 0 Reputation points
edited an answer 2026-11-09T00:12:16+00:00
Stefan Blom 357.3K Reputation points MVP Volunteer Moderator
2 answers

Does INetFwPolicy2::get_ExcludedInterfaces returning S_OK + VT_EMPTY mean no excluded interfaces?

Hello, Could someone please help clarify the documented contract for INetFwPolicy2::get_ExcludedInterfaces? The API reference states that an empty list means no excluded interfaces, but I haven’t found a definition of which returned VARIANT encodings…

Windows development | Windows API - Win32
asked 2026-11-01T16:55:22.46+00:00
Lewis 0 Reputation points
commented 2026-11-09T00:12:05.54+00:00
Nancy Vo (WICLOUD CORPORATION) 8,160 Reputation points Microsoft External Staff Moderator
2 answers

Office 365 programs won't open

I have run the quick and full repair, I have uninstalled and reinstalled 365, I have restarted pc, I have looked for any updates. I go to file explorer and right mouse click on the various .exe program files and it says it can't find the file try to…

Microsoft 365 and Office | Other
asked 2026-11-07T23:22:34.7833333+00:00
Ruth Probasco 0 Reputation points
answered 2026-11-09T00:11:38.1566667+00:00
Ferdinand Nanalig 33,825 Reputation points Independent Advisor
3 answers One of the answers was accepted by the question author.

message was rejected because of Sender Policy Framework violation -> 550 5.7.1

Remote server returned '554 5.7.0 <[Moderator note: Personally Identifiable Information removed].mail.protection.outlook.com #5.7.23 smtp;550 5.7.23 The message was rejected because of Sender Policy Framework violation -> 550 5.7.1 Message…

Outlook | Web | Outlook on the web for business | Email
asked 2026-11-08T01:11:12.5+00:00
Patricia Myers 0 Reputation points
edited a comment 2026-11-09T00:11:05.15+00:00
Austin-H 8,810 Reputation points Microsoft External Staff Moderator