Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,812 questions
1 answer
payment card
i cant add or remove my debit card ,credit card .from my Microsoft account. i tried more card but not take it i got message (check name). (PII Removed).
Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked
2026-10-20T09:02:13.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 85%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Abdullah Ahmad
0
Reputation points
edited the question
2026-10-20T09:19:03.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 45%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED2%3C/text%3E%3C/svg%3E)
DaveM121 (2)
18,080
Reputation points
Volunteer Moderator
1 answer
Unable to access Azure billing to remove personal credit card and cancel accidentally created Azure Free Account
Hello Microsoft Azure Support Team, I need assistance with an Azure Free Account that I accidentally registered using my corporate Microsoft account instead of my personal account. What happened: I was planning to use Azure Free Account for personal…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,168 questions
asked
2026-10-20T09:01:52.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 10%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Spurgiasz, Andrzej
0
Reputation points
answered
2026-10-20T09:02:41.2433333+00:00
AI answer
1 answer
My Microsoft certification exam voucher shows “Already used” even i didnt.
My Microsoft certification exam voucher request was approved by my manager, but when I try to use the voucher, it shows “Already used.” I have not used this voucher. Could you please verify its status and check whether it was already redeemed or…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,707 questions
asked
2026-10-20T08:51:57.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 8%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKP%3C/text%3E%3C/svg%3E)
Kaushik Pahade
0
Reputation points
edited the question
2026-10-20T08:56:15.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
24,195
Reputation points
Volunteer Moderator
1 answer
SMS authentication code is sent to Whatsapp instead SMS. How do we block this?
Why MS suddenly started to use Whatsapp instead of SMS for MFA? How do I block this?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,842 questions
asked
2026-10-20T08:54:44.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 93%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Seppo
0
Reputation points
answered
2026-10-20T08:55:42.4433333+00:00
AI answer
1 answer
Publisher access
I cannot work on a newsletter i created with Publisher and also access old documents created in Publisher.
Microsoft 365 and Office | Publisher | For home
Microsoft 365 and Office | Publisher | For home
A desktop publishing application from Microsoft that focuses on page layout and graphic design.
1,136 questions
asked
2026-10-16T18:09:39.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 38%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Robert Paduchik
0
Reputation points
commented
2026-10-20T07:36:08.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 33%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENB%3C/text%3E%3C/svg%3E)
Niels Bosma
0
Reputation points
1 answer
Re-trigger identity verification – name mismatch corrected (ß/SS) – KeelLight Pte Ltd
Our identity verification for KeelLight Pte Ltd shows "Not Verified" with no Fix now action available. Contact verification has passed; business verification is in progress (ETA 21 Oct 2026). We believe the rejection was caused by a spelling…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,775 questions
asked
2026-10-20T07:11:00.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 76%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
Lennart Claußen
0
Reputation points
answered
2026-10-20T07:11:58.77+00:00
AI answer
1 answer
Issue of using Microsoft365 Copilot on Excel
I requested Microsoft365 Copilot to access the multiply files in SharePoint to take another action. It works on Microsoft365 Copilot Application but it doesn't work for Microsoft365 Copilot on Excel. I have 13 files (PDF and PPT) in that folder. On…
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,891 questions
asked
2026-10-20T06:31:58.5233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 43%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Chanida Meesomwong
0
Reputation points
answered
2026-10-20T06:32:59.06+00:00
AI answer
1 answer
Acount Blocked
It doesnt work please help me
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,714 questions
asked
2026-10-20T06:28:40.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 92%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Archer TURETSKY
0
Reputation points
answered
2026-10-20T06:29:23.73+00:00
AI answer
1 answer
office2021 activation conformation ID
I purchased Microsoft key but activation get some conformation ID pls how to find and who will provide my conformation ID
System Center Service Manager
System Center Service Manager
A family of System Center products for managing incidents and problems.
337 questions
asked
2026-10-20T06:27:15.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 21%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
Kannan Muthu
0
Reputation points
answered
2026-10-20T06:27:53.68+00:00
AI answer
1 answer
your community guidelines are too restrictive
I could not post this in comments because it was not aligned to your community guidelines. Explain what is wrong with this? why is it blocked. Your gestapo censorship makes no sense!
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,707 questions
asked
2026-10-20T01:00:19.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 45%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Chris Vicatos
0
Reputation points
edited the question
2026-10-20T05:41:33.78+00:00
JuliaMarvin
24,195
Reputation points
Volunteer Moderator
1 answer
Azure for Students Renewal Failed with AADSTS50020 – Unable to Access Microsoft Tenant
Hello, I previously had an active Azure for Students subscription associated with my personal Microsoft account. I am currently trying to renew my subscription and reverify my student status. However, I keep encountering the following error: Error Code:…
Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
1,094 questions
asked
2026-10-20T04:22:00.6733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 99%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
원희 류
0
Reputation points
answered
2026-10-20T04:28:36.5566667+00:00
AI answer
1 answer
Approved $10,000 Azure Credits Missing—Unable to Activate
I was approved for $10,000 in Azure credits through Microsoft for Startups and received a confirmation email stating that the credits were available. However, I do not see a button to accept or activate them, and they do not appear in the credits section…
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,898 questions
asked
2026-10-20T03:52:06.8633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 22%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
Beau McDowell
0
Reputation points
answered
2026-10-20T03:52:41.8366667+00:00
AI answer
1 answer
How to change the region of subscription
My Microsoft 365 subscription was purchased in Malaysia for many years and recently I want to purchase Copilot Premium in Singapore but the purchase cannot go through due to the different region. How can I change my Microsoft 365 account region?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,792 questions
asked
2026-10-20T03:28:21.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 89%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
愛薇 陳
0
Reputation points
answered
2026-10-20T03:29:01.66+00:00
AI answer
1 answer
Artifact Signing identity validation stuck in "Action Required" - AU10TIX does not recognize Oklahoma driver's license
My organization identity validation request for Artifact Signing is stuck in "Action Required." When I complete the AU10TIX verification step, it does not recognize my document type. I am using a current US state driver's license (Oklahoma,…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,817 questions
asked
2026-10-20T03:20:24.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 61%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Riley Slater
0
Reputation points
commented
2026-10-20T03:28:28.08+00:00
Riley Slater
0
Reputation points
1 answer
Request for Security Review and Reactivation of Azure Subscription
My Azure subscription was disabled following a suspicious activity alert. I believe this may be a false positive resulting from legitimate educational activity. I was using Azure Cloud Shell, Azure CLI and virtual machines while studying Azure…
Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
1,094 questions
asked
2026-10-20T03:23:36.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 5%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEB%3C/text%3E%3C/svg%3E)
Ervin Bosenbacher
0
Reputation points
answered
2026-10-20T03:24:32.3166667+00:00
AI answer
1 answer
Microsoft-Decision-1 returns HTTP 400 unknown_model in Southeast Asia despite successful deployment
Hi Microsoft Team, I'm experiencing an inference issue with Microsoft-Decision-1 (Preview) in Microsoft Foundry, Southeast Asia. Deployment configuration: Region: Southeast Asia Resource type: Azure AI Services (AIServices) Model:…
Microsoft Foundry
Microsoft Foundry
A unified Azure platform for creating and managing AI models, agents, and applications with built‑in enterprise security, monitoring, and governance
194 questions
asked
2026-10-20T03:21:13.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 28.000000000000004%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPP%3C/text%3E%3C/svg%3E)
Pace Port 25
0
Reputation points
answered
2026-10-20T03:22:10.2933333+00:00
AI answer
1 answer
Xbox Dev Mode activation stuck in provisioning loop Error 0x8015963D
My Xbox console has been stuck on 'The device is being processed' in the Dev Mode app for several weeks. When attempting to force the activation through the hidden Developer Settings menu, it throws error code 0x8015963D. Can a moderator or engineer…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,775 questions
asked
2026-10-20T02:55:55.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 75%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZC%3C/text%3E%3C/svg%3E)
Zuhayr Chaudhry
0
Reputation points
edited the question
2026-10-20T03:07:17.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 40%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Jay Pham (WICLOUD CORPORATION)
4,760
Reputation points Microsoft External Staff
Moderator
1 answer
accepting credit card
Will not take my credit card information for HEVC video extensions. What do I do to get HEVC video extensions if will not accept credit card?
System Center Service Manager
System Center Service Manager
A family of System Center products for managing incidents and problems.
337 questions
asked
2026-10-20T03:04:20.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 36%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
benderski
0
Reputation points
answered
2026-10-20T03:05:22.4566667+00:00
AI answer
1 answer
i paid for the renewal of my microsoft plan 365 but still its inactive how i can fix it?
my email is amarjeet27021988@ gmail.com address hno.320 lane no.7 ekta vihar gangyal jammu paid with j&k bank
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,812 questions
asked
2026-10-20T02:15:56.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 2%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
amarjeet singh
0
Reputation points
answered
2026-10-20T02:16:39.8533333+00:00
AI answer
1 answer
Visual Studio Build Tools 2026 — Community license without installing the IDE
Hello, I am an individual developer creating my own Windows application. I meet the eligibility requirements for the free Visual Studio Community 2026 individual license, but I do not currently have Visual Studio Community installed. Can I legally…
Developer technologies | Visual Studio | Other
Developer technologies | Visual Studio | Other
A family of Microsoft suites of integrated development tools for building applications for Windows, the web, mobile devices and many other platforms. Miscellaneous topics that do not fit into specific categories.
5,845 questions
asked
2026-10-20T02:13:08.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 80%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECR%3C/text%3E%3C/svg%3E)
Clement Rouchon
0
Reputation points
answered
2026-10-20T02:14:28.5866667+00:00
AI answer