Community Center | Not monitored
Tag not monitored by Microsoft.
58,706 questions
1 answer
Unable to Recover Microsoft Certifications from an Expired School Email — Engage Center Access Issue
Hi, I'm trying to recover my Microsoft certifications, which were associated with my expired high school email address. I've been trying to submit a support ticket, but the official Credentials Support link redirects me to Engage Center, where I receive…
Community Center | Not monitored
asked
2026-10-21T23:30:37.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 60%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
Joeanna Jilson
0
Reputation points
commented
2026-10-22T10:36:03.15+00:00
Julian Sharp
48,076
Reputation points
1 answer
Setting up Microsoft 365 with a product key
i just bought a M365 Personal for 12 months. i have the product key and trying to set it up however for some reason once i enter my credit card details for the recurring billing i was asked to prove i am human which i did pass. however once i press save…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,926 questions
asked
2026-03-13T10:27:41.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 87%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Michael Dowdy
0
Reputation points
answered
2026-10-22T10:03:42.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 45%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECJ%3C/text%3E%3C/svg%3E)
cfgddgf jbhgh tvhgfhg
0
Reputation points
1 answer
I HAVE PAID SUBSCRIPTION WITH MICROSOFT OFFICE STILL I HAVE TO DEAL WITH CREDITS TO USE CO-PILOT, THAT DEALING IN BAD FAITH AND MISREPRESENTATION OF TERMS . VERY DISAPOINTED , WHY TAKE MONEY IF I HAVE TO BUY MORE CREDITS .
IT WAS A VERY BAD DEAL AND THE TERMS ARE NOT MET BY TYHE COMAPNY. ALSO I HAVE SUBSCRIBED FROM YEARS. GO AND CHECK MY ACCOUNT I HAVE HARDLY USED MY CREDITS IN THE PREVIOS YEARS. YOU CAN COMPOUND THEM AND GIVE IT BACK TO ME. MAKE A CUMULATIVE METHOD OF…
Microsoft Copilot | Other
2,437 questions
asked
2026-10-22T10:00:55.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 59%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jagish Damania
0
Reputation points
answered
2026-10-22T10:01:49.7766667+00:00
AI answer
1 answer
Can’t access Microsoft Authenticator codes
On one of my devices, Microsoft authenticator uninstalled due to low storage, when reinstalled it wasn't logged in. On my other device it never shows the authenticator codes, now I'm locked out of my accounts, how do I access again?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,842 questions
asked
2026-10-22T09:23:46.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 30%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKA%3C/text%3E%3C/svg%3E)
Kirsten Abbott
0
Reputation points
answered
2026-10-22T09:24:04.4933333+00:00
AI answer
1 answer
how do i get a refund for game pass i mever askedd for or ever used?
how do i get a refund for a game pass i never asked for or used ever
Windows for home | Other | Gaming
4,549 questions
asked
2026-10-22T09:16:51.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 12%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
jennifer lewis
0
Reputation points
answered
2026-10-22T09:17:06.44+00:00
AI answer
1 answer
Office 2021 product key activation
My Microsoft account is deleted my Microsoft, but I have valid office 21 key. Now I need to redeem the key to another laptop. How I can do it?
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,926 questions
asked
2026-10-22T08:48:25.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 80%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELI%3C/text%3E%3C/svg%3E)
LAPA IT5a
0
Reputation points
answered
2026-10-22T08:49:32.5033333+00:00
AI answer
1 answer
Looking for Microsoft Visual C++ 2015-2019
Looking for Microsoft Visual C++ 2015-2019 Redistributable (x64) 14.28.29334
Developer technologies | Visual Studio | Other
Developer technologies | Visual Studio | Other
A family of Microsoft suites of integrated development tools for building applications for Windows, the web, mobile devices and many other platforms. Miscellaneous topics that do not fit into specific categories.
5,845 questions
asked
2026-10-22T08:14:17.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 61%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Agatha Silaban
0
Reputation points
edited the question
2026-10-22T08:20:15.59+00:00
Agatha Silaban
0
Reputation points
1 answer
We couldn't load your credit info Reload
today i signed up for azure free trail after signing into azure portal on home page it is showing an error like We couldn't load your credit info Reload
Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
1,094 questions
asked
2026-10-22T06:51:06.5166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 63%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
k shilpa
0
Reputation points
edited the question
2026-10-22T07:59:33.2333333+00:00
Andreas Baumgarten
133K
Reputation points MVP
Volunteer Moderator
1 answer
Unable to Complete Azure Free Account Signup – Payment Authorization Issue
Hello Azure Support Team, I am trying to create a free Azure account, but I am encountering an issue during the payment verification step. I am receiving the following error: “Check with your bank. Your bank couldn't authorize this payment method.” I…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,706 questions
asked
2026-03-30T10:27:11.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 81%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBR%3C/text%3E%3C/svg%3E)
Ballabhi Rawat
0
Reputation points
answered
2026-10-22T07:45:40.7233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 60%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESJ%3C/text%3E%3C/svg%3E)
Sagar Janjoted
0
Reputation points
1 answer
Microsoft Entra ID Global Administrator lockout after Conditional Access MFA policy change
Microsoft Entra ID — Global Administrator Lockout Issue category: Microsoft Entra ID / Authentication / Conditional Access / MFA Issue severity: High — Administrative access unavailable Environment: Microsoft Azure Pay-As-You-Go subscription with…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,977 questions
asked
2026-10-22T07:43:12.6266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 92%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Rahul Mehta
0
Reputation points
answered
2026-10-22T07:45:36.2033333+00:00
AI answer
1 answer
External user details are being provisioned from Azure to the ServiceNow user table but Manager field is not fetching
External user details are being provisioned from Azure to the ServiceNow user table. The expected list of users is received, and all other fields are mapped correctly, except the manager and location field. These fields are empty for all users from…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,977 questions
asked
2026-10-22T07:23:03.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 15%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
SunilKumar Gautam
0
Reputation points
answered
2026-10-22T07:24:34.0166667+00:00
AI answer
1 answer
Hardware Dashboard Deactivated Despite Authorized Verification – Case #2610140040003125
Title: Hardware Dashboard Deactivated Despite Authorized Verification – Case #2610140040003125 Hello Microsoft Community Managers and Hardware Developer Program Team, We are requesting assistance with an unresolved access restriction affecting our…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,775 questions
asked
2026-10-22T06:21:25.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 15%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
WindowsDriverUser
0
Reputation points
answered
2026-10-22T06:22:25.92+00:00
AI answer
1 answer
Hotmail account hacked – all emails deleted, Recover Deleted Items shows nothing
My Outlook.com/Hotmail account was compromised and all emails in my mailbox were deleted. The Deleted Items folder is empty and “Recover items deleted from this folder” shows nothing. I changed my password on Oct 21, 2026, but I also found…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,898 questions
asked
2026-10-22T06:20:26.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 46%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
sherif hegazy
0
Reputation points
answered
2026-10-22T06:21:17.3+00:00
AI answer
1 answer
Assistance Required for Azure AD (Entra ID) Based SSO Authentication for Meraki Wireless Network
We are planning to migrate our wireless authentication from on-premises Active Directory (AD) to Microsoft Entra ID (Azure AD) based Single Sign-On (SSO) authentication for our Cisco Meraki wireless infrastructure. We require guidance on: Supported…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,977 questions
asked
2026-10-22T06:16:20.0633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 23%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EU4%3C/text%3E%3C/svg%3E)
UdayakumarRajamannan-4669
0
Reputation points
answered
2026-10-22T06:17:29.4966667+00:00
AI answer
1 answer
My personal Hotmail account cannot send emails
My personal Hotmail account cannot send emails through Outlook.com in Safari or Chrome. Every message is rejected immediately with error 550 5.7.520 AS(4810). I've tested private browsing and plain-text emails without attachments or signatures. The same…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,898 questions
asked
2026-10-20T11:15:28.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 81%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
Clare Bowers
0
Reputation points
commented
2026-10-22T05:57:27.3+00:00
Hornblower409
19,160
Reputation points
1 answer
Azure for Students Signup Blocked by Access Validation Error
Hello Microsoft Azure Support Team, I am a university student applying for Azure for Students. After completing and submitting the application form, I received the following error: “You do not have access. Sorry but our systems are detecting a problem…
Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
1,094 questions
asked
2026-10-22T05:09:56.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 11%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
Taha Mehjabin
0
Reputation points
edited the question
2026-10-22T05:51:17.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 0%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Doris V
2,920
Reputation points Microsoft External Staff
Moderator
1 answer
I am not able to pay for my exam for pl 300
I have been trying to schedule exam for pl 300 but i am not to pay through any debit card
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,706 questions
asked
2026-10-22T04:21:41.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 10%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYN%3C/text%3E%3C/svg%3E)
Yogita Naik
0
Reputation points
edited the question
2026-10-22T04:40:01.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 47%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKE%3C/text%3E%3C/svg%3E)
Kai-Ex
2,655
Reputation points Microsoft External Staff
Moderator
1 answer
Cannot find account linked to Microsoft 365 Subscription
I am being charged for a Microsoft 365 subscription that has been on auto-renewal for several years. I no longer remember the Microsoft account or email address associated with the subscription. I have tried account recovery without success. Please help…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,812 questions
asked
2026-10-22T04:10:19.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 8%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Aditya Divakaruni
0
Reputation points
answered
2026-10-22T04:11:31.6233333+00:00
AI answer
1 answer
Why secrete description in Microsoft Entra ID is not editable? It forces us to rotate secrete if we want to correct descirption
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,977 questions
asked
2026-10-22T03:48:16.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 61%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Sachin Sudhakar Kulkarni
0
Reputation points
answered
2026-10-22T03:49:20.0066667+00:00
AI answer
1 answer
How to fix Microsoft Paint on Windows 11 25H2 64 bit laptop
Both the Snipping Tool and Paint were not working on a company laptop. The Snipping Tool issue was resolved by reinstalling the application. We followed the same procedure for Paint; however, the installation was unsuccessful, and we are still unable to…
Microsoft System Center | Other
Microsoft System Center | Other
Additional System Center tools and components for managing infrastructure, applications, and services
1,255 questions
asked
2026-10-22T03:46:02.9966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 74%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Sanjeewa Herath
0
Reputation points
answered
2026-10-22T03:47:23.3766667+00:00
AI answer